★★★★★ 5/5
GoogleVanessa, Stacy and Martin at Beresford Adams are just brilliant!
The team weren’t even selling our property, but helped us out so much in making our dream Abersoch move a reality.
They kept in constant contact with their client to update them on the selling process at our end, whilst liasing with ourselves and our estate agents to make sure everything went as smoothly as possible.
They all had a little part to play in making our dream move a reality.
Thanks Everyone ❤️
Danny · 21 October 2025 · Beresford Adams Abersoch
Agent replied · 13 April 2026
Thank you so much for your kind words, we are thrilled to have been a part of making your dream move to Abersoch a reality. Our team at Beresford Adams strives to provide exceptional service and we are happy to hear that they were able to help you every step of the way. We wish you all the best in your new home! ❤️Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFriendly and professional service from Beresford Adams and their agent Jamie Moorehouse
Daniel · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Hello Daniel,
Thank you for your wonderful 5* review! We're thrilled to hear that you received friendly and professional service from Jamie Moorehouse and the team at Beresford Adams. Your feedback is greatly appreciated.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI can't fault Chris. From the outset Chris went above and beyond to ensure a smooth transition from a flexible to a more secure fixed-rate mortgage. The new mortgage will save money and provide much needed peace of mind during the present economic climate. Chris was very sympathetic towards my current situation and was able to secure a new mortgage that met my needs perfectly. There is no doubt that I will consult Chris again when my mortgage needs reviewing.
Elin · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were very happy with the service and professional approach by the team at Beresford Adams, Jamie was very informative and the communication was excellent. He has truly exceeded our expectations.
Thankyou
Si
Siad · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Hello Siad,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Jamie and the team exceeded your expectations with their professional approach and excellent communication.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleBeresford Adams staff at Colwyn Bay are helluva and pleasant.
Ann · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Thank you for your brilliant 5* review and thank you for your kind words Ann. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBuying a house it’s was the greatest pleasure dealing with Zoe and Cary’s they were so understanding and dealt with everything they possibly could speaking with our solicitor secretary on our behalf etc .
I would give a ten star rating if possible thank you Zoe and Cary’s and the rest of the team at Colwyn bay office
Regards
Mark and gill
Tilly · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Thank you for your glowing 5* review Gillian. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleRenting a house - Jamie and his team have been excellent and made the whole process run really smoothly.
Phil · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Hello Phil,
Thank you for sharing your experience with us. We're delighted to hear that Jamie and his team made the renting process smooth for you. If you have any further feedback or need assistance, please feel free to reach out.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe team was amazing. Carys was great, she was on top of everything making sure there was no stress for me as a first time buyer. Highly recommend!
Karina · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMy experience with Beresford Adams was top-notch. The staff was at the top of his game and other staff were very friendly, ready to support and make things happen.
There were swift solutions to all my challenges even when needed to go all out at their comfort zones.
Kudos to Jamie and Ceri; these guys are smart and incredible.
I am more than happy to do more business with Beresford Adams.
Keep the good job rolling.
Cheers!!
Emmanuel · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Thank you for the amazing feedback! We take pride in delivering top-notch service and are thrilled to hear about your experience with our staff. It was a pleasure working with you and we look forward to future opportunities to serve you. Cheers to a successful partnership! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service received from the Bereaford Adams Colwyn Bay Team, a supportive, caring and efficient approach made a sale in a challenging market achievable. Above all they were easy to contact and communicate with and even when stressed and worried they kept me focused and positive.
Martin · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
"Thank you for your positive feedback! We strive to provide top-notch service to all our clients and it's gratifying to know we have achieved that with you. It was a pleasure working with you and we are thrilled that we were able to make your sale happen in a challenging market. We appreciate your confidence in us and value our communication with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA pleasure to work with a very knowledgeable team who made the selling process a joy.
From start to finish all communications were handled with professional expertise.
Michael · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe highly recommend Beresford Adams Colwyn Bay branch. For some reason our property has been particularly difficult to sell. They did it! We had been with 2 previous estate agents without success. However, whenever we phoned, the staff were cheerful, very happy to help and couldn't do enough to assist us. Attitude makes such a difference, they were professional and friendly and nothing was ever too much trouble. We will be back if we need to sell/buy another property!
Julie · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEasy and stress free, great service from Jamie and the team.
Paul · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Thank you for your kind words! We are dedicated to providing exceptional service to all of our customers, and we are thrilled to hear that you had an easy and stress-free experience with us. We will be sure to pass along your compliments to Jamie and the rest of our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had an amazing experience with Beresford Adams, particularly due to Ceri and her expertise as a lettings negotiator. From start to finish, she and all other staff were professional, friendly, and incredibly helpful throughout the entire process of securing our new home, from first viewing to receiving the keys on move in day.
Communication was clear and timely, and they went above and beyond to make sure everything went smoothly and stress-free. Ceri answered all our questions and guided us through the paperwork. Thanks to her and the team at Beresford Adams support, moving into our new home was a seamless experience. We would highly recommend to anyone looking for a reliable and supportive agency.
Emily · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Thank you so much for your kind words! We are thrilled that you had such a positive experience with Ceri and our team at Beresford Adams. It's our goal to make the moving process as smooth and stress-free as possible, and we're happy to hear we achieved that for you. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a great experience with Beresford Adams. They were all so helpful. Special thanks to Carys and Katherine. Got a lovely little welcome package on the day I moved in. Big thanks and will definitely be going back if I ever need to.
Hazel · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
"Thank you so much for your kind words! We are glad you had a great experience with us and appreciate your recognition of our team members, Carys and Katherine. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Nisha · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
★★★★★ 5/5
GoogleBest agent in North Wales.
I recently rented a property through Beresford Adams, and the whole process was seamless from start to finish.
Communication was clear and prompt, and any questions I had were answered quickly and honestly. Everything from viewing the property to signing the tenancy agreement was super smooth.
I'd like to thanks Jamie and Ilinca for such a welcoming and smooth process.
You're in good hands with this team!
George · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
Thank you so much for choosing Beresford Adams and for the fantastic review! We are thrilled to hear that you had a seamless and delightful experience renting through us. It was a pleasure to have you as a client and we will make sure to pass along your kind words to Jamie and Ilinca. We strive to provide the best service possible, and we are glad that we could make your renting process a smooth one. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThank you Carys and all the Team at BA in Colwyn Bay!
Living 300 miles away, you made selling my elderly parents house stress free and really easy, with good communications and a friendly but professional attitude.
Would recommend this agency to anyone needing to buy, sell or rent a property.
R · 21 October 2025 · Beresford Adams Colwyn Bay
Agent replied · 21 October 2026
"Thank you for choosing BA in Colwyn Bay! We are thrilled to have made the selling process stress-free and easy for you and your parents. Our team prides ourselves on excellent communication and a friendly, yet professional approach. We appreciate your recommendation and look forward to assisting anyone in need of property services. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe recently used Beresford Adams to rent a house in Chester.
The service provided was exceptional:
Everything explained well
Queries answered swiftly
Guy, the agent who primarily dealt with us acted in a highly professional manner and we could not ask for more!
Thanks Guy and all at Beresford Adams
Adam · 16 October 2025 · Beresford Adams Chester (1-3)
Agent replied · 16 October 2026
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleLetting agent was guy he is very humble to us and we were very satisfied with his behaviour and everything thanks a lot guy again for our first home !
Navi · 16 October 2025 · Beresford Adams Chester (1-3)
Agent replied · 16 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our letting agent. Providing exceptional service is our top priority and we are happy to have been a part of finding your first home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe received a fantastic service from Beresford Adams when renting our first house in the UK . GUY was absolutely amazing! He was very knowledgeable, extremely efficient and it was very reassuring to have him there when we took our first rental home, as it was all very new to us! he found us zero deposit scheme, promptly followed up our queries and was a constant source of support and information throughout the whole process. Nothing was too much for him and no question was a silly one! really appreciate the patience he had to convince me one by one Thank you Guy thank you soo much. I would highly recommend Beresford Adams when renting a house .(Especially when you are new in the UK and don't know what to do next)
Suveen · 16 October 2025 · Beresford Adams Chester (1-3)
Agent replied · 16 October 2026
Thank you for choosing Beresford Adams for your first rental experience in the UK! We are thrilled to hear that Guy provided exceptional service and made the process easier for you. We are proud to have him on our team and truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe would like to thank Kate Owen for making our buying process easier by being very supportive and responsible with quick response to mails. We support Beresford Adams Chester. Thanks.
Gratial · 16 October 2025 · Beresford Adams Chester (1-3)
★★★★★ 5/5
GoogleThe whole experience with Beresford Adams has been exceptional from start to finish. Guy, in particular, has been extremely attentive, professional, and communicative, helping us to secure the property we wanted quickly.
Neil · 16 October 2025 · Beresford Adams Chester (1-3)
Agent replied · 16 October 2026
Thank you for your kind words! We're thrilled that you had an exceptional experience with Beresford Adams. We pride ourselves on providing attentive, professional and communicative service. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
GoogleStarted down the selling path with Beresford Adam's as they indicated they had full service offering with mortgage brokers and solicitors. Turns out solicitors were in Sri Lanka and just about impossible to understand over poor phone lines. Cancelled contract, although Muve continued pestering us, and so far only partially refunded our initial payment despite saying we would get a full refund. Stay away from Muve.
William · 16 October 2025 · Beresford Adams Chester (1-3)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
