★★★★★ 5/5
GoogleWe have been dealing with Jacqueline now for a few months and I’m am very impressed with the service as a whole, Jacqueline has kept us informed at all times and is happy to answer any silly questions we might have. She stays calm under …
Mellissa · 16 November 2025 · Beresford Adams Conwy (18 Madoc Street)
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that you have had a positive experience dealing with Jacqueline and Daniel. Our team is dedicated to providing excellent service and making your move to Llandudno as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJacqueline and Carly was aware if my disabilitys and accommodated my needs I would recommend this estate agent to anyone who is looking to buy a house, also I would encourage this to be congratulated when it comes to working with people …
Palm · 16 November 2025 · Beresford Adams Conwy (18 Madoc Street)
Agent replied · 16 April 2026
Thank you for your kind words! We are glad that Jacqueline and Carly were able to provide excellent service to you and accommodate your needs. We are proud to have them on our team. Thank you for recommending us to others and we hope to work with you again in the future. Kind regards, Maggie, Customer Relations.
★★★★★ 2/5
GoogleWe spoke to one of your colleagues on the phone the other got our number passed to someone random. And your colleague Jaqueline is very very rude on the phone and not helpful at all.
Cai · 16 November 2025 · Beresford Adams Conwy (18 Madoc Street)
Agent replied · 16 April 2026
We are deeply sorry for the negative
experience you had with our company. We take all feedback seriously and we
appreciate you bringing this to our attention. Please email me at … More
★★★★★ 5/5
GoogleEveryone here was extremely helpful, would recommend.
Gavin · 16 November 2025 · Beresford Adams Conwy (18 Madoc Street)
Agent replied · 16 April 2026
Thank you so much for your kind review! We are glad to hear our team provided excellent service. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur rental application took less than 48 hours to process. Jamie (Colwyn Bay Office) was really helpful and friendly.
Lisa · 16 November 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 16 April 2026
We're so glad to hear you had a smooth rental application process and that Jamie provided great service. It's our goal to make things as efficient and friendly as possible for our customers! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe received excellent services from beresfordadams.From the beginning of viewing till the day that we moved in.Guy is amazing.
Gladys · 16 November 2025 · Beresford Adams Chester (1-3)
Agent replied · 16 April 2026
Thank you for your glowing review! We are thrilled to hear that you had an amazing experience with Guy and our team at Beresford Adams. We pride ourselves on providing excellent service from start to finish. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleDon’t go with this agency. They took my money and never explained that I wouldn’t get my deposit back. Very disappointed with their service.
TEJA · 16 November 2025 · Beresford Adams Chester (1-3)
Agent replied · 16 April 2026
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMe and Partner were looking for our first home together and was just about to give up. Lisa from beresford letting agents helped us and now we are due to move into our first home together! We can thank them enough on helping us start our …
Ashlee · 13 November 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
We are delighted to hear about your positive experience with Lisa and our team at Beresford Letting Agents! We strive to make the process of finding your first home as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSamantha is always so helpful and a pleasure when we speak. I have had nothing but a positive experience thank you to Samantha!
Tyler · 13 November 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for your kind words! Our team takes pride in providing exceptional service, and Samantha is a rock star at ensuring our customers have a positive experience. We are grateful to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe whole team from the minute I met them were amazing I sold my home and bought my new home through their service and I couldn’t have been happier with the support from everyone - I even used their mortgage advisor Nikita. …
Jessica · 13 November 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for the glowing review! We are thrilled to have helped you sell your home and purchase your new one. Our team takes pride in providing exceptional service, and we are happy to hear that you were satisfied with our mortgage advisor as well. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHighly recommend Beresford Adams. They handled the sale of my late grandfathers house with care and compassion. We live over 2 hours away and they made the process stress free and helped with anything we needed in a timely manner. Couldn’t thank them enough. Bethan in the Mold Branch handled our sale and was absolutely brilliant. She always had time for me on the phone to resolve any queries quicker.
Georgie · 13 November 2025 · Beresford Adams Mold (The Cross)
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that our team at Beresford Adams, specifically Bethan in the Mold Branch, was able to make the sale of your grandfather's home a stress-free and compassionate experience. We truly pride ourselves on providing excellent service and we are happy to have exceeded your expectations. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur rental application took less than 48 hours to process. Jamie (Colwyn Bay Office) was really helpful and friendly.
Lisa · 13 November 2025 · Beresford Adams Colwyn Bay
Agent replied · 13 April 2026
We're so glad to hear you had a smooth rental application process and that Jamie provided great service. It's our goal to make things as efficient and friendly as possible for our customers! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently arrived in Chester from China and were quite anxious about securing accommodation. We were very fortunate to be assisted by Guy from Beresford Adams. His efficiency, professionalism, and patience made the entire process smooth and stress-free. He addressed all our questions clearly and ensured we understood every step, despite our language limitations.
We are sincerely grateful for his support. We highly recommend Guy at Beresford Adams.
Qing · 13 November 2025 · Beresford Adams Chester (3 Friarsgate)
Agent replied · 13 April 2026
Thank you so much for taking the time to leave a review! We're thrilled to hear that Guy provided top-notch service and made your accommodation search stress-free. We'll be sure to let him know of your gratitude. We're here to help and happy to have helped you find your new home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI highly recommend Joseph Hughes and the Lettings team at Beresford Adams Bangor who worked efficiently to manage the lettings process for us from tenant search to securing our tenant. They were extremely helpful with regular communications and even coordinated the transition between tenancy endings and new beginnings. Thank you everyone for your continued support!
Sarah · 13 November 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 13 April 2026
It's our pleasure to help you with your lettings process! We strive to make it as seamless and stress-free as possible. Thank you for choosing Beresford Adams Bangor and for your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI sold my house through Beresford Adams, and they made what might have been a complex and difficult process very straightforward. I was not able to physically work with them, but they handled the whole thing effortlessly via email, and did many things that I'm sure are outside the usual activities of an Estate Agent just to help me out. I have nothing but praise for Mandy Hughes and her team, and would recommend them without hesitation if you are selling a house in the Bangor area.
C · 13 November 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 13 April 2026
Thank you for such kind words! We are glad to hear that our team at Beresford Adams was able to make the selling process easy and hassle-free for you, even through email. We strive to go above and beyond for our clients and it's a pleasure to hear that Mandy Hughes and our team were able to do just that. Thank you for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFriendly and helpful staff. Highly recommend.
Josh · 13 November 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 13 April 2026
Thank you for your glowing recommendation! Our staff strives to provide exceptional service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you Carys and all the Team at BA in Colwyn Bay!
Living 300 miles away, you made selling my elderly parents house stress free and really easy, with good communications and a friendly but professional attitude.
Would recommend this agency to anyone needing to buy, sell or rent a property.
R · 12 November 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 12 October 2026
"Thank you for choosing BA in Colwyn Bay! We are thrilled to have made the selling process stress-free and easy for you and your parents. Our team prides ourselves on excellent communication and a friendly, yet professional approach. We appreciate your recommendation and look forward to assisting anyone in need of property services. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJamie Moorehouse makes the team super efficient. He is simply the best and deserves something bigger and better. Simply the most efficient leader I've ever seen making Beresford Adams Colwyn Bay a hub for best Estate experiences in the region. I've been around north wales but the service at Colwyn Bay is just incredible
Cephas · 12 November 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 12 October 2026
Thank you for your kind words! We're lucky to have such a dedicated leader like Jamie on our team. Our goal is to provide the best estate experiences in the region, and it's great to hear that our efforts are paying off. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMassive thanks to the team at Beresford Adams Wrexham, especially Alecia, who really helped move everything along, chasing 'snails-pace' solicitors, helping clarify points on paperwork and basically keeping the whole chain moving.
Big shoutout as well to Laura, Holly, and the rest of the Wrexham crew, plus Katie and Sian over at the Mold branch, you all played a big part in keeping things moving, more so than the solicitors, and my wife and I really appreciate all the effort!
Thanks for all your help, patience, and persistence… and don’t worry, I promise you won’t have to deal with me pestering you anymore 😉
LJTV · 11 November 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 13 April 2026
Thank you for your kind words and for trusting us with your real estate journey! We're happy to hear our team provided great service and helped make the process smoother for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe recently sold and purchased a home through Beresford Adams, and the service was nothing short of exceptional. As with any property transaction, there were a few bumps along the way, but Lauren was absolutely brilliant throughout. She kept us calm and informed, always staying positive and offering sound advice.
What truly set Lauren apart was her compassion and dedication during a very difficult time, my father passed away during the process, and she went above and beyond to ensure I was supported whilst I was dealing with family matters. Her professionalism, empathy, and unwavering support made all the difference.
Thanks to Lauren, Laura, Alecia and Holly, both our sale and purchase were completed. I can’t recommend Beresford Adams highly enough.
Andy · 11 November 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 13 April 2026
Thank you for sharing your positive experience with us! We are so glad to hear that Lauren and the team were able to provide exceptional service during a difficult time for you and your family. It means the world to us to know that we were able to help make the selling and buying process a little easier for you. Thank you for choosing Beresford Adams and for your glowing recommendation. Wishing you all the best in your new home! Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleWe recently sold and purchased a home through Beresford Adams, and the service was nothing short of exceptional. As with any property transaction, there were a few bumps along the way, but Lauren was absolutely brilliant throughout. She kept us calm and informed, always staying positive and offering sound advice.
What truly set Lauren apart was her compassion and dedication during a very difficult time, my father passed away during the process, and she went above and beyond to ensure I was supported whilst I was dealing with family matters. Her professionalism, empathy, and unwavering support made all the difference.
Thanks to Lauren, Laura, Alecia and Holly, both our sale and purchase were completed. I can’t recommend Beresford Adams highly enough.
Andy · 5 November 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 12 November 2025
Thank you for sharing your positive experience with us! We are so glad to hear that Lauren and the team were able to provide exceptional service during a difficult time for you and your family. It means the world to us to know that we were able to help make the selling and buying process a little easier for you. Thank you for choosing Beresford Adams and for your glowing recommendation. Wishing you all the best in your new home! Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleI sold my house through Beresford Adams, and they made what might have been a complex and difficult process very straightforward. I was not able to physically work with them, but they handled the whole thing effortlessly via email, and did many things that I'm sure are outside the usual activities of an Estate Agent just to help me out. I have nothing but praise for Mandy Hughes and her team, and would recommend them without hesitation if you are selling a house in the Bangor area.
C · 5 November 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 12 November 2025
Thank you for such kind words! We are glad to hear that our team at Beresford Adams was able to make the selling process easy and hassle-free for you, even through email. We strive to go above and beyond for our clients and it's a pleasure to hear that Mandy Hughes and our team were able to do just that. Thank you for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFriendly and helpful staff. Highly recommend.
Josh · 5 November 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 12 November 2025
Thank you for your glowing recommendation! Our staff strives to provide exceptional service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMassive thanks to the team at Beresford Adams Wrexham, especially Alecia, who really helped move everything along, chasing 'snails-pace' solicitors, helping clarify points on paperwork and basically keeping the whole chain moving.
Big shoutout as well to Laura, Holly, and the rest of the Wrexham crew, plus Katie and Sian over at the Mold branch, you all played a big part in keeping things moving, more so than the solicitors, and my wife and I really appreciate all the effort!
Thanks for all your help, patience, and persistence… and don’t worry, I promise you won’t have to deal with me pestering you anymore 😉
LJTV · 22 October 2025 · Beresford Adams Wrexham (53 Hope Street)
Agent replied · 12 November 2025
Thank you for your kind words and for trusting us with your real estate journey! We're happy to hear our team provided great service and helped make the process smoother for you. Best wishes, Lucy, Customer Feedback and Support Team.
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