★★★★★ 5/5
GoogleI can honestly say that the staff I have dealt with at Beresford Adams have been 100% first class. Very helpful and informative and I would certainly recommend them as the best of all estate agents. Not one single fault in my opinion and I wish them the best of luck for the future.
William · 13 December 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you so much for your kind words! We are delighted to hear that our staff have provided you with exceptional service. It is our goal to always be helpful and informative to our clients. Thank you for also recommending us as the best estate agents. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely fantastic service yet again! Sam, Lisa, Emily, and all the team at Beresford Adams Prestatyn make moving home as hassle free as possible, as well as going the extra mile to keep customers happy. Couldn’t ask for a better service. Highly recommended!!
Jason · 13 December 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
Thank you for the amazing feedback! We are so happy to hear that our team at Beresford Adams Prestatyn exceeded your expectations and made your home move stress-free. We truly appreciate your recommendation and always strive to go above and beyond for our valued customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Craig · 13 December 2025 · Beresford Adams Prestatyn
Agent replied · 13 April 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
★★★★★ 5/5
GoogleCarys and the whole team were absolutely fantastic from start to finish. They made the entire house-buying process completely seamless, everything was clear, organised, and stress-free. Any questions we had were answered quickly, and they …
Harry · 13 December 2025 · Beresford Adams Colwyn Bay
Agent replied · 16 January 2026
Thank you for your kind words! It was our pleasure to assist you in the house-buying process. We strive to make it stress-free and it's great to hear we achieved that. We truly care about our clients and we're happy to hear you felt … More
★★★★★ 5/5
GoogleWe bought our flat through Beresford Adams and they were extremely helpful throughout a long, anxious process (our first sale fell through, which added another 6 months to the purchase). The staff were always available to answer any …
Margaret · 13 December 2025 · Beresford Adams Colwyn Bay
Agent replied · 16 January 2026
Thank you for choosing Beresford Adams for your home purchase! We are thrilled to hear that our team provided exceptional support throughout your journey. It was our pleasure to help you through a stressful time and we truly appreciate your recommendation to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic service can't fault the branch at all . Used them from day 1 . Helpful , kept me posted throughout the process and nothing was ever too much trouble . Highly recommended …
Amanda · 13 December 2025 · Beresford Adams Colwyn Bay
Agent replied · 16 January 2026
We are thrilled to hear that you had a fantastic experience with our branch! Thank you for choosing us from day 1 and for your kind recommendation. We are dedicated to making even the toughest jobs hassle-free for our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have used Beresford Adams a couple of times now and always been Super impressed. Joe was an absolute Star !! So helpful and patient. Definitely recommend. Thanks so much. Karen Jones. 😊 …
Karen · 13 December 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 13 April 2026
Thank you for sharing your experience, Karen! We are thrilled to hear that you were impressed with our service and that Joe was a star. We pride ourselves on providing helpful and patient service and appreciate your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely Fantastic service from all members of staff, really appreciate all their help with my property rental 😊 …
Benn · 13 December 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 13 April 2026
"Thank you so much for your kind words! We are thrilled to have provided you with fantastic service and are always happy to assist with your property needs. Your satisfaction is our top priority! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBrilliant service. Very professional friendly efficient and communicative at every stage. Highly recommend
Catherine · 13 December 2025 · Beresford Adams Bangor (282 High Street)
Agent replied · 13 April 2026
Thank you so much for your kind words! We strive to provide the best service possible and we're thrilled to hear that we exceeded your expectations. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJamie deserves his promotion to Assistant Lettings Manager. He delivered exactly what he promised, which is an affordable local flat suited to my needs. He will undoubtedly earn further recognition if he continues to "Just doing his job"
Peter · 13 December 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 27 December 2025
Thank you for the amazing review, we are delighted to hear that Jamie has exceeded your expectations and delivered a flat that meets your needs. We are proud to have him on our team and know that he will continue to excel in his role as Assistant Lettings Manager. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCarys and the whole team were absolutely fantastic from start to finish. They made the entire house-buying process completely seamless, everything was clear, organised, and stress-free. Any questions we had were answered quickly, and they went above and beyond to make sure we were fully sorted and comfortable at every step. It genuinely felt like we were in safe hands throughout.
Couldn’t recommend them more, an amazing experience with a team who truly care!
Harry · 12 December 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 27 December 2025
Thank you for your kind words! It was our pleasure to assist you in the house-buying process. We strive to make it stress-free and it's great to hear we achieved that. We truly care about our clients and we're happy to hear you felt supported every step of the way. Thank you for the recommendation, we appreciate it! Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe bought our flat through Beresford Adams and they were extremely helpful throughout a long, anxious process (our first sale fell through, which added another 6 months to the purchase). The staff were always available to answer any questions and reassure our worries. We were very pleased with the service we received and would highly recommend Beresford Adams.
Margaret · 12 December 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 27 December 2025
Thank you for choosing Beresford Adams for your home purchase! We are thrilled to hear that our team provided exceptional support throughout your journey. It was our pleasure to help you through a stressful time and we truly appreciate your recommendation to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic service can't fault the branch at all . Used them from day 1 . Helpful , kept me posted throughout the process and nothing was ever too much trouble . Highly recommended
Thank you for all your help and making this difficult job hassle free
Amanda · 12 December 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 27 December 2025
We are thrilled to hear that you had a fantastic experience with our branch! Thank you for choosing us from day 1 and for your kind recommendation. We are dedicated to making even the toughest jobs hassle-free for our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSold and bought with them. From the initial valuation through to keeping us sane, when solicitors didn’t seem to care when trying to complete they were great. Friendly, caring staff when calling into the office. If we were to ever move again, would happily use them again.
John · 29 November 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 27 December 2025
Thank you for choosing our agency for your selling and buying needs. We are thrilled to hear that our team was able to provide you with a smooth and positive experience. Thank you for your kind words! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleReally pleased with the service from all of the Colwyn Bat team- friendly, helpful, and knowledgeable
Jonathan · 29 November 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 27 December 2025
Thank you for the kind words! We are thrilled to hear that you had a fantastic experience with our team. We strive to provide exceptional service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently bought our new home through Beresford Adams and had a great experience from start to finish. Kate, who was our main contact, was absolutely brilliant, so friendly, helpful and always quick to get back to us. The whole team was professional and nothing was too much trouble. They were really accommodating when we asked for extra viewings and kept us updated every step of the way. Everything went really smoothly and we couldn’t be happier. Would definitely recommend Beresford Adams to anyone buying or selling!
Helen · 28 November 2025 · Beresford Adams Chester (3 Friarsgate)
Agent replied · 27 January 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience working with our team. Our goal is to make the home buying process as smooth and stress-free as possible, and it's great to know that we succeeded. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe received excellent services from beresfordadams.From the beginning of viewing till the day that we moved in.Guy is amazing.
Gladys · 28 November 2025 · Beresford Adams Chester (3 Friarsgate)
Agent replied · 27 January 2026
Thank you for your glowing review! We are thrilled to hear that you had an amazing experience with Guy and our team at Beresford Adams. We pride ourselves on providing excellent service from start to finish. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleDon’t go with this agency. They took my money and never explained that I wouldn’t get my deposit back. Very disappointed with their service.
TEJA · 28 November 2025 · Beresford Adams Chester (3 Friarsgate)
Agent replied · 27 January 2026
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe whole process was smooth and pleasant cant thank the staff enough for all their help and advice. fully recommended
Moonowl · 27 November 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 27 December 2025
Thank you for your kind words! We are thrilled to hear that you had a smooth and pleasant experience with us. Our team is dedicated to providing exceptional service and we are always here to help. Thank you for recommending us! Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleGreat experience from start to finish would highly recommend them
Bryn · 27 November 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 27 December 2025
"Thank you so much for the kind words! We take pride in providing exceptional service and we're thrilled to hear you had a great experience with us. Thank you for recommending us, we appreciate your support! Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat experience with the team at Colwyn Bay - 2 months from offer to completion 👍 Great communications - always super-friendly and knowledgeable. Would recommend the quick searches service offered if you’re buying - really speeds things along and prevents pauses in the process. Perfect! 🤩 …
Dan · 27 November 2025 · Beresford Adams Conwy (22 Conway Road)
Agent replied · 27 December 2025
Thank you so much for your glowing review! We're thrilled that you had such a positive experience with our team. Our goal is to make the buying process as smooth and efficient as possible, and we're so glad that our quick searches service helped with that. We truly appreciate your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHighly recommend Beresford Adams. They handled the sale of my late grandfathers house with care and compassion. We live over 2 hours away and they made the process stress free and helped with anything we needed in a timely manner. Couldn’t thank them enough. Bethan in the Mold Branch handled our sale and was absolutely brilliant. She always had time for me on the phone to resolve any queries quicker.
Georgie · 27 November 2025 · Beresford Adams Lettings
Agent replied · 27 December 2025
Thank you so much for your kind words! We are thrilled to hear that our team at Beresford Adams, specifically Bethan in the Mold Branch, was able to make the sale of your grandfather's home a stress-free and compassionate experience. We truly pride ourselves on providing excellent service and we are happy to have exceeded your expectations. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently arrived in Chester from China and were quite anxious about securing accommodation. We were very fortunate to be assisted by Guy from Beresford Adams. His efficiency, professionalism, and patience made the entire process smooth and stress-free. He addressed all our questions clearly and ensured we understood every step, despite our language limitations.
We are sincerely grateful for his support. We highly recommend Guy at Beresford Adams.
Qing · 16 November 2025 · Beresford Adams Chester (1-3)
Agent replied · 16 April 2026
Thank you so much for taking the time to leave a review! We're thrilled to hear that Guy provided top-notch service and made your accommodation search stress-free. We'll be sure to let him know of your gratitude. We're here to help and happy to have helped you find your new home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently bought our new home through Beresford Adams and had a great experience from start to finish. Kate, who was our main contact, was absolutely brilliant, so friendly, helpful and always quick to get back to us. The whole team was professional and nothing was too much trouble. They were really accommodating when we asked for extra viewings and kept us updated every step of the way. Everything went really smoothly and we couldn’t be happier. Would definitely recommend Beresford Adams to anyone buying or selling!
Helen · 16 November 2025 · Beresford Adams Chester (1-3)
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience working with our team. Our goal is to make the home buying process as smooth and stress-free as possible, and it's great to know that we succeeded. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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