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5/5
GoogleWe have used Beresford Adams a couple of times now and always been Super impressed. Joe was an absolute Star !! So helpful and patient. Definitely recommend. Thanks so much. Karen Jones. π β¦
Karen Β· 17 December 2025 Β· Beresford Adams Bangor (282 High Street)
Agent replied Β· 17 April 2026
Thank you for sharing your experience, Karen! We are thrilled to hear that you were impressed with our service and that Joe was a star. We pride ourselves on providing helpful and patient service and appreciate your recommendation. Best Wishes, Lucy, Customer Feedback and Support Team
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4/5
GoogleI used these for both selling and buying. Selling: Initially, there were some issues getting the house onto the market because they were a bit lax with the floor plan, which contained numerous errors. This caused some inconvenience and lost an offer of a house. Buying: In contrast, their help through the process of buying a house was excellent. There were numerous issues that *should* have been dealt with by the solicitor, but they just pushed it on to the Estate agent (what do we pay the solicitors for?), who went above and beyond to help resolve things and make sure the sale completed. Even after the sale, they helped negotiate for the previous owners to pay for clearance of rubbish left in the garden (again, should have been the solicitor's job).
Richard Β· 17 December 2025 Β· Beresford Adams Bangor (282 High Street)
Agent replied Β· 17 April 2026
Thank you for sharing your experience with us. We are sorry to hear about the initial issues you faced during the selling process. However, we are glad to hear that our team went above and beyond to ensure a smooth buying experience for you. We pride ourselves on providing excellent service and are always willing to go the extra mile for our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBrilliant service. Very professional friendly efficient and communicative at every stage. Highly recommend
Catherine Β· 17 December 2025 Β· Beresford Adams Bangor (282 High Street)
Agent replied Β· 17 April 2026
Thank you so much for your kind words! We strive to provide the best service possible and we're thrilled to hear that we exceeded your expectations. Your recommendation means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAbsolutely Fantastic service from all members of staff, really appreciate all their help with my property rental π β¦
Benn Β· 17 December 2025 Β· Beresford Adams Bangor (282 High Street)
Agent replied Β· 17 April 2026
"Thank you so much for your kind words! We are thrilled to have provided you with fantastic service and are always happy to assist with your property needs. Your satisfaction is our top priority! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThe whole process was smooth and pleasant cant thank the staff enough for all their help and advice. fully recommended
Moonowl Β· 17 December 2025 Β· Beresford Adams Colwyn Bay
Agent replied Β· 16 January 2026
Thank you for your kind words! We are thrilled to hear that you had a smooth and pleasant experience with us. Our team is dedicated to providing exceptional service and we are always here to help. Thank you for recommending us! Best Wishes, Lucy, Customer Feedback and Support Team
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4/5
GoogleGreat experience from start to finish would highly recommend them
Bryn Β· 17 December 2025 Β· Beresford Adams Colwyn Bay
Agent replied Β· 16 January 2026
"Thank you so much for the kind words! We take pride in providing exceptional service and we're thrilled to hear you had a great experience with us. Thank you for recommending us, we appreciate your support! Best Wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleGreat experience with the team at Colwyn Bay - 2 months from offer to completion π Great communications - always super-friendly and knowledgeable. Would recommend the quick searches service offered if youβre buying - really speeds things along and prevents pauses in the process. Perfect! π€© β¦
Dan Β· 17 December 2025 Β· Beresford Adams Colwyn Bay
Agent replied Β· 16 January 2026
Thank you so much for your glowing review! We're thrilled that you had such a positive experience with our team. Our goal is to make the buying process as smooth and efficient as possible, and we're so glad that our quick searches service β¦ More
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5/5
GoogleSold and bought with them. From the initial valuation through to keeping us sane, when solicitors didnβt seem to care when trying to complete they were great. Friendly, caring staff when calling into the office. If we were to ever move again, would happily use them again.
John Β· 17 December 2025 Β· Beresford Adams Colwyn Bay
Agent replied Β· 16 January 2026
Thank you for choosing our agency for your selling and buying needs. We are thrilled to hear that our team was able to provide you with a smooth and positive experience. Thank you for your kind words! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleReally pleased with the service from all of the Colwyn Bat team- friendly, helpful, and knowledgeable
Jonathan Β· 17 December 2025 Β· Beresford Adams Colwyn Bay
Agent replied Β· 16 January 2026
Thank you for the kind words! We are thrilled to hear that you had a fantastic experience with our team. We strive to provide exceptional service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleJamie deserves his promotion to Assistant Lettings Manager. He delivered exactly what he promised, which is an affordable local flat suited to my needs. He will undoubtedly earn further recognition if he continues to "Just doing his job"
Peter Β· 17 December 2025 Β· Beresford Adams Colwyn Bay
Agent replied Β· 16 January 2026
Thank you for the amazing review, we are delighted to hear that Jamie has exceeded your expectations and delivered a flat that meets your needs. We are proud to have him on our team and know that he will continue to excel in his role as Assistant Lettings Manager. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleOnce again, the team have been very helpful and have exceeded expectation.
Thanks guys.
Alex Β· 16 December 2025 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 16 April 2026
"Thank you so much for your glowing review! We truly appreciate your continued support and are delighted that our team has exceeded your expectations. We're here for you whenever you need us. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWonderful service !
Sue Β· 16 December 2025 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 16 April 2026
"Thank you so much for your kind words! We pride ourselves on providing exceptional service and we're thrilled to know that we met your expectations. It's customers like you that make our job so rewarding. Kind regards, Lucy, Customer Feedback and Support Team
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4/5
GoogleA very good service.
David Β· 16 December 2025 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 16 April 2026
Thank you for your kind words! We're glad our service has met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleGreat service very helpful staff would definitely use this agent again
Denise Β· 16 December 2025 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 16 April 2026
Thank you for the kind words! We strive to provide exceptional service and are glad to hear our staff was able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThanks to Jaqueline and the competent team of Beresford I could sell my mother's flat within seven months. Although I live abroad in Germany Beresford made it possible to sign all contracts online without time delay due to the post way. Even the very difficult process of selling the flat in the name of my mother as her attorney was no problem to the team of Beresford. Thanks very much.
Peter Β· 16 December 2025 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 16 April 2026
We're thrilled to hear about your positive experience with Beresford! We strive to make the selling process as seamless as possible, even for international clients. Thank you for trusting us with selling your mother's flat! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBeresford Adams let my property in Conwy despite this time of year. I had used another local agent who struggled to let my house but Beresford found a tenant despite the other agent being unable to for weeks. Coreen and the team were great communicating and negotiating. I wish I went with them first! Thank you Beresfords!
Danny Β· 16 December 2025 Β· Beresford Adams Conwy (18 Madoc Street)
Agent replied Β· 12 June 2024
Thank you for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI recently bought my property through Beresford Adams. Kate was amazing the whole way through the process and was so supportive with any questions that I had. She regularly checked in with me to make sure everything was going smoothly from my side. I would definitely recommend! Thank you for all your help Kate βΊοΈ
Melanie Β· 16 December 2025 Β· Beresford Adams Chester (1-3)
Agent replied Β· 16 April 2026
Thank you for such kind words! At Beresford Adams, our top priority is our clients and their satisfaction. We are thrilled to hear that Kate provided such a positive experience for you. Thank you for choosing us and we truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI recently move into a rented property and guy and Amy from the Chester letting department were amazing. They made the whole process easy and relaxed and were always there if I had questions. I would certainly recommend Beresford Adams if you are looking for a property to rent.
Paul Β· 16 December 2025 Β· Beresford Adams Chester (1-3)
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that our team, Guy and Amy, made your moving process smooth and stress-free. Your recommendation is greatly appreciated. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI've completed a Sale with Beresford Adams today , excellant service from start to finish, I delt with Chloe at the begining and Kate Owen after that who really went above and beyond to help get this completed, I can't praise her enough. 5 stars
Geoff Β· 16 December 2025 Β· Beresford Adams Chester (1-3)
Agent replied Β· 16 April 2026
Thank you for choosing Beresford Adams for your recent sale! We're thrilled to hear that our team, especially Chloe and Kate, provided you with excellent service from start to finish. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleGreat service from Kate at the Chester office throughout my purchase. She kept me updated through the whole process and a great support whenever I needed anything!!
Beth Β· 16 December 2025 Β· Beresford Adams Chester (1-3)
Agent replied Β· 16 April 2026
Thank you for the amazing review! We are thrilled to hear that Kate provided exceptional service during your purchase. We strive to keep our customers informed and supported every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a really positive experience with Beresford throughout our house purchase. Everyone we dealt with was friendly, approachable, and genuinely helpful, which made the whole process feel far less stressful.
They kept us in the loop at every stage and were always quick to respond whenever we had questions. Weβve been in our new home for a week now and couldnβt be happier, we are already feeling very settled!
Thanks so much to the team at Beresford for all the support along the way. Weβd definitely recommend them! :)
Harry Β· 16 December 2025 Β· Beresford Adams Chester (1-3)
Agent replied Β· 16 April 2026
We are thrilled to hear about your positive experience with our team at Beresford! It brings us joy to know that we were able to make your house purchase less stressful and that you are already feeling settled in your new home. Thanks for choosing us and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFantastic service from Beresford Adams, particularly Lisa. I felt heard from the first time we spoke and that she personally took responsibility to make it possible for us to find our new home. Very communicative, helpful and the whole office work as a team and we are delighted! Thank you all and especially Lisa H. ππΌ β¦
Sam Β· 13 December 2025 Β· Beresford Adams Prestatyn
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to hear that Lisa provided you with fantastic service and helped you find your new home. Our team always strives to work together to provide our customers with the best experience. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleVery helpful and excellent communication
Karan Β· 13 December 2025 Β· Beresford Adams Prestatyn
Agent replied Β· 13 April 2026
Thank you for your kind feedback! Our team strives to provide top-notch assistance and clear communication for all our customers. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI just bought a house through Beresford Adams and they were great! Katie Murphy was dealing with sale and she was fantastic throughout, super helpful, always easy to get hold of whenever I needed anything. Again, really appreciate all your help much appreciated π β¦
Rich Β· 13 December 2025 Β· Beresford Adams Prestatyn
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to hear that you had a positive experience with us. Katie Murphy is a valuable member of our team and we will be sure to pass along your compliments. Kind regards, Lucy, Customer Feedback and Support Team.
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