Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
Verified
★★★★★
2,570 reviews across 23 offices and 1 platform
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on 1 platform, rated 4.3 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWould like to Thank Lee for helping me recently find a house for myself and my son. After a considerable stressful time as a solo parent . You have been outstanding .Thoughtful, attentive, understanding and kind . Lee has a very welcoming approach and is a fantastic role model for the company.Thankyou Lee and Taylors .
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Sorry to see you feel this way. Please do contact us via review@countrywide.co.uk so that we can understand your rating.
5/5
GoogleNikolina was of prompt assistance and response. I appreciate her help. For this I am glad to have worked with Taylors
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleSheet staff and company.They took out money from my account and after they told me so they can return just 50%. I don't now why owner paying salary?? for what?? My opinion to give % from deal and all agent will start to work. I was as well agent in Dubai,i now how is running this business.Taylor is ...... --1000.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
GoogleDo not rent with this agency. They are incompetent, unprofessional, they don’t respond to phone calls and not only did they take 5 months to return my deposit (which I had to chase relentlessly with weekly phone calls) they also came up with a ridiculous reason to not repay the full amount. I have never had this issue with any other property I have rented and I’ve been renting for the past 8 years. Avoid at all costs.
Hi Selina, I am sorry to read about your experience. Should you wish to contact us about your concerns you can do via review@countrywide.co.uk. Kind regards, Scott
5/5
GoogleOne of the smoothest experiences when we rented a new property! Top communication and service. Couldn’t have asked for better, thank you.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExceptional service from the team who have been managing our property for a few years. We had some maintenance issues that needed resolving and Helen helped get these resolved for us to get the property back into a lettable condition. We would also like to thank Abi for getting it back onto the market and let out as quick as possible as well co-ordinating on certain tasks with her team to get issues resolved promptly.
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood customer service
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have been using the letting agency for many years - always friendly, helpful and courteous. Constant updates from Sean on progress has provided peace of mind. We have now finally rented the last of our properties. Thanks to the whole team.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylors were so helpful to my partner and I! Working with Sean was easy and efficient. We were in a pinch and Taylors was able to find us a new home quickly and we are so pleased! Would recommend.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleBuzzmaids has been so lucky to be working very closely with Taylors as one of their contractors. The team members are extremely responsive and very proactive when it comes to communication which also helps in making the whole process smooth. All the property managers are very professional, knowledgeable, and easy to work with. A great team overall; we would highly recommend them!
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleEmily and Emily were extremely informative and professionally showed us round a superb viewing in st neots, would recommend highly. Thankyou so much!
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery helpful and professional service. Bethany was especially helpful and went the extra mile. Thank you, Taylors.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Googlethe best agents ever!BETH and CHRIS,very friendly and BETH..... you are a very hard worker you are amazing!!!you explained about propriety everything what we ask.thank you so much!GABRIEL and EVA.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI sold my house through David at Taylors he was so helpful caring very professional I was very stressed David made our dream come true he bared with me when I sent him emails calling him he always got back to me regardless he was working or not kept reassuring me if I ever sale again I will definitely be going with Taylor’s once again thank you David keep up the good work xx
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom the very beginning of contact with the office to arrange a viewing to meeting the Agent for collection of the keys for our new home was both professional and a joy. No hassle, super easy referencing and I can most definitely recommend Taylors for a great service for all your renting needs as a tenant. Huge thanks to Caitlin Puzey for everything!!! She is an absolute star! She has been exceptional not only in terms of ensuring things were always in motion but even more for the active communication she maintained throughout the entire process. She kept us informed of the progress every step of the way and has been very patient with all our queries be it over the phone or over emails. She is most exceptional and definitely a credit to the team at Taylors and we couldn not recommend her highly enough! Thank you very much again! 🌟🌟🌟🌟🌟
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleLocal friendly estate agents. Very helpful, proactive and service with a smile. Thanks Scott Ben and Cameron for all your help, advice and putting up with our queries.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent quality professional service. Thank you.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe guidance you do is important and so appreciated, specially thank you Muhammed Njie for your great support.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
GoogleI won't recommend taylors to anyone.very very bad service.whenever there is an issue they are very rude and they are not even ready to hear what we want to say.They are not intrested in sorting out the problem and they dont even give as a proper reply.I really had a very bad time with them .
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleOur experience with Taylors has been great, Lauren was always very helpful and got back to us quickly.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe worked with Taylors when buying our house and would highly recommend. Our main contacts were Aaron and Lauren who were extremely helpful throughout. Particular thanks to Aaron who provided invaluable help throughout the process and was always on hand to assist and answer any queries we had in a timely, friendly and professional manner. Thank you to the Taylors team for all your help.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had amazing help looking as first time buyers having applied for 3 properties with many obstacles and 9 months later the third finally was successful and honestly wish I could put 6 stars Luke was amazing support answered everything, helped push it through, polite and Clive helped every step possible, Christian was pleasant polite and helpful they were always there and available cant praise them and thank them enough
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
The 23 Taylors Countrywide offices, by town:
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
