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Taylors Countrywide estate agents in Cardiff, Bedford, Luton and 13 more

4.3

β˜…β˜…β˜…β˜…β˜… Great

2,570 reviews across 23 offices and 2 platforms

www.taylorsestateagents.co.uk/forsaleoffice/oxford-city/39

Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on two platforms, rated 4.3 out of 5 overall.

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4.3 / 5

2,566

Reviews on Google

All 23 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.

Latest reviews from every Taylors Countrywide office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Embarrassment of a company! After cancelling our viewing on Saturday we were then told they would contact us to re-arrange which never happened. Called the office to get a viewing of the property which was confirmed by a member of staff. On the day of the viewing after waiting outside the property for 15 minutes with no agent in site we called the office to be informed it was in fact our fault for not waiting for them to call back to confirm the viewing time which was never mentioned as we were given a viewing slot on the phone earlier in the week. DO NOT DEAL with Taylors unless you enjoy wasting time.

Josh Β· 13 August 2023 Β· Taylors Countrywide Northampton (4 Bridge Street)

Agent replied Β· 27 August 2023

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Have been really happy with the Dunstable branch of Taylors. The team members i met were Luke, Clive and Christian who were very helpful and professional and kept me informed what was happening. They sold my mum’s house in about 2 weeks which i was more than happy with.

Angela Β· 6 August 2023 Β· Taylors Countrywide Dunstable

Agent replied Β· 27 August 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Ethan valued my house and was very professional. I’d recommend him too anyone looking to sell 😁 …

Mads Β· 6 August 2023 Β· Taylors Countrywide Biggleswade

Agent replied Β· 27 August 2023

Thank you Mads for your 5* Review!

5/5

Google

Very kind staff. Thanks πŸ™‚ …

Plain Β· 6 August 2023 Β· Taylors Countrywide Oxford

Agent replied Β· 27 August 2023

Thank you for your kind review!

1/5

Google

I am extremely disappointed with the lack of knowledge and shameful professionalism displayed by the branch manager at Taylor's estate agent. My experience with this individual has been nothing short of a nightmare. From the very beginning, it was evident that the branch manager had a limited understanding of contracts, professionalism and the law in general. Their lack of knowledge was apparent in their inability to answer basic questions about the properties they were supposed to be representing. It was clear that they had not done their homework and were simply trying to wing it. Furthermore, the branch manager's lack of professionalism was truly shameful. They consistently displayed a dismissive and condescending attitude towards me as a client. Instead of treating me with respect and providing the necessary assistance, they seemed more interested in rushing through the process and making their point clear. Their lack of attention to detail and disregard for my concerns was truly disheartening. Communication was another major issue with this branch manager. They were often unresponsive to my calls and emails, leaving me feeling ignored and frustrated. It seemed as though they had no interest in maintaining a professional relationship or providing the necessary support throughout the renting process. Overall, my experience with the branch manager at Taylor's estate agent was extremely disappointing. Their lack of knowledge and shameful professionalism left me feeling undervalued as a client. I would strongly advise anyone considering using this agency to think twice and explore other options. No response needed either, I was compensated as I had to take this to the property ombudsman who were much more helpful than a certain 2 individuals. Such a shame…

Anthony Β· 31 July 2023 Β· Taylors Countrywide Northampton (38b Main Road)

Agent replied Β· 29 October 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

1/5

Google

I am extremely disappointed with the lack of knowledge and shameful professionalism displayed by the branch manager at Taylor's estate agent. My experience with this individual has been nothing short of a nightmare. From the very beginning, it was evident that the branch manager had a limited understanding of contracts, professionalism and the law in general. Their lack of knowledge was apparent in their inability to answer basic questions about the properties they were supposed to be representing. It was clear that they had not done their homework and were simply trying to wing it. Furthermore, the branch manager's lack of professionalism was truly shameful. They consistently displayed a dismissive and condescending attitude towards me as a client. Instead of treating me with respect and providing the necessary assistance, they seemed more interested in rushing through the process and making their point clear. Their lack of attention to detail and disregard for my concerns was truly disheartening. Communication was another major issue with this branch manager. They were often unresponsive to my calls and emails, leaving me feeling ignored and frustrated. It seemed as though they had no interest in maintaining a professional relationship or providing the necessary support throughout the renting process. Overall, my experience with the branch manager at Taylor's estate agent was extremely disappointing. Their lack of knowledge and shameful professionalism left me feeling undervalued as a client. I would strongly advise anyone considering using this agency to think twice and explore other options. No response needed either, I was compensated as I had to take this to the property ombudsman who were much more helpful than a certain 2 individuals. Such a shame…

Anthony Β· 30 July 2023 Β· Taylors Countrywide Northampton (4 Bridge Street)

Agent replied Β· 28 October 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

4/5

Google

Mason showed us around a property. Very professional and helpful when answering the questions we had.

Luke Β· 30 July 2023 Β· Taylors Countrywide Biggleswade

Agent replied Β· 30 July 2023

Thank you for your terrific review. Best wishes, Lucy, Customer Relations.

5/5

Google

I want to extend my heartfelt appreciation to the β€˜Taylors Sales and Letting Agents Cardiff Bay’ for delivering a truly remarkable experience. From the moment I walked through your doors, I was greeted with warmth and professionalism of Keia Wardman and her team I was impressed with your attention to detail, quick communication. She took the time to understand my requirements with patience (especially for me) and guided me through every step of the rental process with patience and expertise. The level of attention to detail and personalized service was beyond compare. You made what could have been a stressful process seamless and enjoyable. I was particularly impressed by your vast knowledge of the local rental market and understand my requirements , which enabled you to find the perfect property that met all my criteria. Your commitment to transparency and honesty instilled a sense of trust, making me feel confident in my decision. Moreover, your responsiveness was exceptional; every question and concern I had were promptly addressed, putting my mind at ease. Your consistent communication and updates throughout the process made me feel valued as a client. I can't thank you enough for going the extra mile to ensure I found the ideal place to call home. I have no hesitation in recommending your services to anyone seeking a letting agency that truly cares about their clients and consistently delivers outstanding results. Thank you for making this experience so memorable and enjoyable! Keep up the fantastic work!

Ramanjaneyulu Β· 29 July 2023 Β· Taylors Countrywide Cardiff (Unit 13)

Agent replied Β· 30 July 2023

Thank you for your terrific 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Me and my partner had so many issues and struggles finding a place in Cardiff to rent but Harriet put us at ease and helped us out crazily to find a place to move. Really thankful that she gave us a nice and pretty place to move.

Gerardo Β· 27 July 2023 Β· Taylors Countrywide Cardiff (Unit 13)

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

First time using taylors, and will definitely be using them again! Fantastic service I have received from them, with selling my property. They have been very supportive, helpful,very knowledgeable especially,macey and Ellie. Highly recommend You all do a fantastic job!

Sophie Β· 26 July 2023 Β· Taylors Countrywide Bristol

Agent replied Β· 30 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience with an agent. We signed and moved forwardsπŸ˜„ …

Amnon Β· 23 July 2023 Β· Taylors Countrywide Biggleswade

Agent replied Β· 30 July 2023

Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Mason was very efficient and organised, great property viewing thank you & a follow up appointment also booked immediately after. Thanks Mason

Stuart Β· 23 July 2023 Β· Taylors Countrywide Biggleswade

Agent replied Β· 30 July 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Spoke to Miladh in regards to getting some advice on a mortgage. Miladh was very informative and was very happy to answer any questions that I had. He then referred me to his colleague Nikita both of them helped me during my buying process. I can highly recommend Taylors.

Sophie Β· 23 July 2023 Β· Taylors Countrywide Biggleswade

Agent replied Β· 30 July 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a valuation with Ethan today, was absolutely brilliant. Incredibly informative and I know they will do a great job finding the perfect buyer for me. The premium service is well worth it. Thank you Taylors. I look forward to working with you in the future.

Alice Β· 23 July 2023 Β· Taylors Countrywide Biggleswade

Agent replied Β· 30 July 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I bought my first home with Taylor’s and they were very hands on throughout the long process. I was able to reach them whenever needed and they actioned any requests quickly.

Rach Β· 23 July 2023 Β· Taylors Countrywide Cardiff (Unit 13)

Agent replied Β· 30 July 2023

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Such a lovely team, had the best experience finding a first time flat!

Katie Β· 23 July 2023 Β· Taylors Countrywide Cardiff (International Drive)

Agent replied Β· 30 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

4/5

Google

Had the pleasure of working with Katie today. Ensured I got all the information I needed in a prompt manner and through her assistance was able to secure a property to rent… all within a day! A huge thank you to her for both her professional and friendly manner. Great experience with this estate agent company so far :)

Precious Β· 23 July 2023 Β· Taylors Countrywide Milton Keynes (4 Barnsdale Drive)

Agent replied Β· 30 July 2023

Thank you for your amazing review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Great Lettings team. Olivia and team are very helpful and informative. I will be using again!

Melissa Β· 23 July 2023 Β· Taylors Countrywide Northampton (38b Main Road)

Agent replied Β· 30 July 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Lovely chap that Mason fella, took me round, showed me some nice properties in the Biggleswade area.

Laurence Β· 16 July 2023 Β· Taylors Countrywide Biggleswade

Agent replied Β· 30 July 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

I had a very good experience from Mason at Taylor’s Biggleswade, who was knowledgeable about the area and what is available, along with giving me time without a hard sell conversation. Even though I didn’t buy the property, I would definitely sell my next property with them.

Kelly Β· 16 July 2023 Β· Taylors Countrywide Biggleswade

Agent replied Β· 30 July 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Harriet from Taylors Cardiff Bay has been an absolute pleasure to work with! She found us some lovely tenants and has been super responsive in her responses to our inquiries and concerns.

Sian Β· 16 July 2023 Β· Taylors Countrywide Cardiff (Unit 13)

Agent replied Β· 30 July 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Moving to Cardiff for the first time, and with my partner for the first time has been a exciting and at times stressful feeling, but Harriet has been amazing every step of the way. Keeping us always updated and informed with any new information, and able to answer all our queries. Simply amazing! And has made the moving process all the more memorable and special! A huge thanks to Harriet!! πŸ™Œβœ¨οΈ

Jodie Β· 16 July 2023 Β· Taylors Countrywide Cardiff (Unit 13)

Agent replied Β· 30 July 2023

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

2/5

Google

Not great

Valerie Β· 16 July 2023 Β· Taylors Countrywide Bristol

Agent replied Β· 30 July 2023

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

I am extremely disappointed with the lack of knowledge and shameful professionalism displayed by the branch manager at Taylor's estate agent. My experience with this individual has been nothing short of a nightmare. From the very beginning, it was evident that the branch manager had a limited understanding of contracts, professionalism and the law in general. Their lack of knowledge was apparent in their inability to answer basic questions about the properties they were supposed to be representing. It was clear that they had not done their homework and were simply trying to wing it. Furthermore, the branch manager's lack of professionalism was truly shameful. They consistently displayed a dismissive and condescending attitude towards me as a client. Instead of treating me with respect and providing the necessary assistance, they seemed more interested in rushing through the process and making their point clear. Their lack of attention to detail and disregard for my concerns was truly disheartening. Communication was another major issue with this branch manager. They were often unresponsive to my calls and emails, leaving me feeling ignored and frustrated. It seemed as though they had no interest in maintaining a professional relationship or providing the necessary support throughout the renting process. Overall, my experience with the branch manager at Taylor's estate agent was extremely disappointing. Their lack of knowledge and shameful professionalism left me feeling undervalued as a client. I would strongly advise anyone considering using this agency to think twice and explore other options. No response needed either, I was compensated as I had to take this to the property ombudsman who were much more helpful than a certain 2 individuals. Such a shame…

Anthony Β· 16 July 2023 Β· Taylors Countrywide Northampton (38b Main Road)

Agent replied Β· 30 July 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

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Questions about Taylors Countrywide

Which Taylors Countrywide office has the most reviews?

Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.

Where are the Taylors Countrywide offices?

The 23 Taylors Countrywide offices, by town:

What do buyers say about Taylors Countrywide?

3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."

Reviews may appear on more than one platform.

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