5/5
GoogleIt's been a pleasure working with Taylors.
Agent replied · 11 December 2024
Thanks Nikesh for your excellent 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Bedfordshire, Northamptonshire, Hertfordshire and more
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Taylors Countrywide estate agents in Cardiff, Bedford, Luton and 13 more
★★★★★
2,570 reviews across 23 offices and 2 platforms
Taylors Countrywide has 23 offices, in Cardiff (two offices), Bedford (three offices), Luton (three offices), Milton Keynes (two offices), Oxford, Northampton (two offices), Bristol, Dunstable, Biggleswade, Watford, Peterborough, Hitchin, Wellingborough, Sandy, Letchworth Garden City and Huntingdon (Bedfordshire, Northamptonshire, Hertfordshire, South Glamorgan, Buckinghamshire, Cambridgeshire and Oxfordshire). Together they have 2,570 reviews on two platforms, rated 4.3 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Matthew and the team were fantastic at securing me a price I was particularly happy with, 102% of the asking price, in a really great timescale. Their knowledge ...Read the review from sellers
Buyers3 reviews
These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ...Read all 3 from buyers
Our offices
Taylors Countrywide's 23 offices, most reviewed first. Each has its own page.
- Taylors Countrywide Cardiff (Unit 13)Unit 13, Mermaid Quay, Cardiff Bay, CF10 5BZ471 reviews · 471 on Google (4.6)12 in the last 90 days
- Taylors Countrywide Cardiff (International Drive)International Drive, Penarth, CF11 0JP327 reviews · 326 on Google (4.6)16 in the last 90 days
- Taylors Countrywide Bedford (Unit 7)Unit 7, Russell Centre, Coniston Road, Flitwick, MK45 1QY242 reviews · 242 on Google (4.2)11 in the last 90 days
- Taylors Countrywide Luton (212 Marsh Road)212 Marsh Road, Leagrave, LU3 2QW230 reviews · 230 on Google (4.5)9 in the last 90 days
- Taylors Countrywide Milton Keynes (4 Barnsdale Drive)4 Barnsdale Drive, Westcroft District Centre, Westcroft, MK4 4DD202 reviews · 202 on Google (3.5)17 in the last 90 days
- Taylors Countrywide Bedford (32-36 Allhallows)32-36 Allhallows, MK40 1LN201 reviews · 201 on Google (4.1)9 in the last 90 days
- Taylors Countrywide Oxford12-13 St. Clements Street, OX4 1YG188 reviews · 188 on Google (4.3)8 in the last 90 days
- Taylors Countrywide Northampton (38b Main Road)38b Main Road, Duston, NN5 6JF155 reviews · 155 on Google (3.6)5 in the last 90 days
- Taylors Countrywide Northampton (4 Bridge Street)4 Bridge Street, NN1 1NW143 reviews · 143 on Google (3.5)0 in the last 90 days
- Taylors Countrywide BristolUnit 3, Town Square, Bradley Stoke, BS32 8FB142 reviews · 142 on Google (4.9)0 in the last 90 days
- Taylors Countrywide Dunstable2 High Street South, LU6 3HA114 reviews · 114 on Google (4.6)5 in the last 90 days
- Taylors Countrywide Biggleswade7a-9 High Street, SG18 0JE109 reviews · 109 on Google (4.6)3 in the last 90 days
- Taylors Countrywide WatfordThe Parade, 116 High Street, WD17 1BB92 reviews · 92 on Google (4.0)0 in the last 90 days
- Taylors Countrywide Peterborough34 Cowgate, PE1 1NA81 reviews · 81 on Google (4.3)0 in the last 90 days
- Taylors Countrywide Hitchin108 Bancroft, SG5 1NB27 reviews · 27 on Google (4.8)0 in the last 90 days
- Taylors Countrywide Luton (640 Hitchin Road)640 Hitchin Road, Stopsley, LU2 7UG27 reviews · 27 on Google (4.8)0 in the last 90 days
- Taylors Countrywide Bedford (182 Bedford Road)182 Bedford Road, Kempston, MK42 8BL24 reviews · 24 on Google (5.0)0 in the last 90 days
- Taylors Countrywide Wellingborough1 Silver Street, NN8 1BQ19 reviews · 18 on Google (3.2)0 in the last 90 days
- Taylors Countrywide Sandy3 Shannon Court, High Street, SG19 1AG14 reviews · 14 on Google (4.4)0 in the last 90 days
- Taylors Countrywide Letchworth Garden City4 Station Parade, SG6 3AW9 reviews · 9 on Google (4.1)0 in the last 90 days
- Taylors Countrywide Huntingdon103 High Street, PE29 3LL3 reviews · 3 on Google (3.3)0 in the last 90 days
- Taylors Countrywide Luton (27 George Street)27 George Street, LU1 2AF1 reviews · 0 on Google0 in the last 90 days
- Taylors Countrywide Milton Keynes (161-163 Queensway)161-163 Queensway, Bletchley, MK2 2DZ1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Taylors Countrywide office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery nice and helpful on customers
Agent replied · 8 January 2025
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
Googlewe have received great service from George at Taylors, he done exactly what he said he would do and that was sell the house in a week :)
Agent replied · 12 November 2024
Many thanks Cherrie for leaving us your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI just bought my house through Taylors and Santino's support was second to none, it was a long chain, full of issues, but Santino was quick to chase up queries up and down the chain and make the process so much easier. I would highly recommend using this estate agent and couldnt have asked for a better service.
Agent replied · 12 November 2024
It’s really lovely to read another 5* review and recommendation Vivienne. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleAmazing experience with the Taylor’s Biggleswade office. The market knowledge the boys have is amazing and they done a fantastic job of selling my property! Highly recommend for an honest valuation of your property and great marketing packages. Thank you Santini, George and Joe for your hard work!
Agent replied · 12 November 2024
Thank you Christine for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleMillie you’re a star! Millie has been our contact to fix all our housing problems and she’s been incredible through out! Very quick to get the problems solved and updates us all the way through! Couldn’t fault her 5/5 stars all around!
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review Skye. Kind regards Lucy, Customer Relations.
5/5
GoogleHarriett Spittle of Taylors Cardiff Bay has been extremely helpful, efficient and keeps me informed of matters on a regular basis
Agent replied · 9 November 2024
Thank you Russell for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
4/5
GoogleSmooth process sorting out a rental property with Taylors. Super helpful Natasha Lucas made the process easy; helpful, professional and always responded in a timely manner to all questions....
Agent replied · 8 November 2024
Thank you for your lovely review Steve. Best wishes, Lucy, Customer Relations.
5/5
Googlehad an excellent recent experience with Emma Brooke, very quickly resolved a plumbing issue at my property and helped fix a previously unresolved issue in just a couple of days. Very grateful for her quick and professional assistance
Agent replied · 8 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Thomas! Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional and helpful. We had few issues recently with plumbing and Emma managed these excellently. She was completely on top of the issues and promptly coordinated with the contractor to get the work done. She has been very helpful in getting things resolved.
Agent replied · 8 November 2024
It’s really lovely to read another 5* review Sunil. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleIt's been a pleasure to rent with Taylors. Their staff, especially Harriet and Cameron, have been very professional, attentive and answered all my queries quickly.
Agent replied · 9 November 2024
Hello Camilla, Thank you so much for your wonderful 5* review! We're delighted to hear that Harriet and Cameron provided you with professional and attentive service. Best regards, Lucy, Customer Relations Team
5/5
GoogleI have just used Taylor’s Lettings to let a second property which was completed today. The whole team who assisted in this process were excellent from start to finish, James Gibson, Cameron Jeffers and most recently Harriet Spittle who constantly kept me updated. Thank you Taylor’s, Stuart
Agent replied · 25 October 2024
Hello Stuart, Thank you so much for your wonderful 5* review! We're thrilled to hear that James, Cameron, and Harriet provided excellent service throughout the process. Best regards, Lucy, Customer Relations Team
5/5
GoogleTaylors have been brilliant to facilitate the purchase especially ShahRukh, Ian , Asiya and Ifzal
Agent replied · 23 October 2024
Hello Ghulam, Thank you so much for your 5* review! We're thrilled to hear that ShahRukh, Ian, Asiya, and Ifzal were able to assist you so well with your purchase. Best regards, Lucy, Customer Relations Team
5/5
GoogleVery friendly staff with great communication 🥰 thank you so much Georgie for showing me the flat and being an overall kind person! and Aidan for helping with any queries I had. Couldn't recommend them enough xxx Thank you for everything ❤️ …
Agent replied · 24 October 2024
Hi Bernadette, Thank you so much for your wonderful 5* review! We're delighted to hear that Georgie and Aidan were able to assist you so well. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleWe bought through Taylor’s for our first venture into the property market and we couldn’t recommend them highly enough. Macey and the team were always at the end of the phone to answer any queries and made dealing with our solicitors that much easier, chasing updates for us and making sure we were appraised at all times. We would definitely recommend Taylor’s to anyone in the local area looking to buy a property or to sell their home.
Agent replied · 23 October 2024
Thank you Euan for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
4/5
GoogleRating only, no written review.
Agent replied · 26 October 2024
Thank you for taking the time to rate our services and for your brilliant 4* review. We value your feedback and wish you a wonderful day. Kind regards, Lucy, Customer Relations
1/5
GoogleAVOID THIS. I recently rented a property through Taylor’s and had a very disappointing experience. During the renting process, I specifically asked the agent multiple times whether all utilities were included. Each time, she assured me that they were. Even when I received the contract, I asked again to confirm that utilities were included, and once more, I was told that everything was covered. However, after moving in, I was informed by the landlord (who lives nearby) that the internet was not included. When I approached the agent, she simply pointed to the contract and explained that the internet wasn’t part of the utilities. This was extremely frustrating because she had never mentioned this crucial detail during the contracting process, despite my repeated questions. What makes this situation even more frustrating is that, even in the contract, the definition of utilities clearly includes electricity, gas, water, and internet. Now, I’m stuck in a six-month lease, but all broadband plans in the area are for 18 or 24 months. Who is going to cover this extra cost? Had I known from the start that internet wasn’t included, I would have reconsidered my options and possibly rented for a longer term to align with the broadband plans. I’m left questioning if this constitutes some form of deception, as the agent deliberately withheld important information to mislead me into renting the property. It feels dishonest and manipulative, and I strongly urge others to avoid dealing with this company. Very disappointing and unprofessional.
Agent replied · 25 October 2024
Hello Xiaoyuan, Thank you for sharing your experience with us. I am truly sorry to hear about the confusion and frustration you encountered regarding the utilities. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleGeorgia has been wonderful. She helped with our first apartment in Bedford and even the next one. She always brings her A game. I couldn't have been more pleased to have met with her. She is a great representative of the company at large.
Agent replied · 22 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe found a nice place to rent through Taylors. Our dealing agent Cameron was very helpful during the whole process and guided us well.
Agent replied · 25 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleBest
Agent replied · 25 October 2024
Thanks Hiren for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleLuke Barker was the agent that handled the sale of my mother's house from start to finish. Without him the whole process would have been so much more stressful as we were presented with many challenges. He managed the sale with upmost professionalism, honesty and I would recommend anyone to use him - he should be your first port of call. This is the second time that I have had deals with Taylors and I only have very good things to say about them.
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Karl. Kind regards Lucy, Customer Relations.
5/5
GoogleBest
Agent replied · 22 October 2024
Thanks Hiren for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience selling my property with Taylors. They were professional, responsive, and made the process smooth from start to finish. I highly recommend them to anyone looking to sell!"
Agent replied · 23 October 2024
Thank you jay for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleTaylors have been managing my property for many years and I am highly satisfied with the outstanding service provided by Jo and the team. I would like to pass on my thanks in particular to Sinead who is always very professional and highly efficient in my dealings with her, quickly resolving any problems that may arise. Her communication is always very clear so that the entire process is seamless. I would definitely recommend Taylors to anyone looking for a managing agent. Thank you!
Agent replied · 23 October 2024
Thank you Judy for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations
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Questions about Taylors Countrywide
Which Taylors Countrywide office has the most reviews?
Cardiff (Unit 13) has the most, with 471 reviews rated 4.6 out of 5, followed by Cardiff (International Drive) with 327.
Where are the Taylors Countrywide offices?
The 23 Taylors Countrywide offices, by town:
- Bedford (182 Bedford Road): 182 Bedford Road, Kempston, Bedfordshire, MK42 8BL
- Bedford (32-36 Allhallows): 32-36 Allhallows, Bedford, Bedfordshire, MK40 1LN
- Bedford (Unit 7): Unit 7, Russell Centre, Coniston Road, Flitwick, Bedford, Bedfordshire, MK45 1QY
- Biggleswade: 7a-9 High Street, Biggleswade, Bedfordshire, SG18 0JE
- Bristol: Unit 3, Town Square, Bradley Stoke, Bristol, BS32 8FB
- Cardiff (International Drive): International Drive, Penarth, Cardiff, South Glamorgan, CF11 0JP
- Cardiff (Unit 13): Unit 13, Mermaid Quay, Cardiff Bay, South Glamorgan, CF10 5BZ
- Dunstable: 2 High Street South, Dunstable, Bedfordshire, LU6 3HA
- Hitchin: 108 Bancroft, Hitchin, Hertfordshire, SG5 1NB
- Huntingdon: 103 High Street, Huntingdon, Cambridgeshire, PE29 3LL
- Letchworth Garden City: 4 Station Parade, Letchworth Garden City, Hertfordshire, SG6 3AW
- Luton (212 Marsh Road): 212 Marsh Road, Leagrave, Luton, Bedfordshire, LU3 2QW
- Luton (27 George Street): 27 George Street, Luton, Bedfordshire, LU1 2AF
- Luton (640 Hitchin Road): 640 Hitchin Road, Stopsley, Luton, Bedfordshire, LU2 7UG
- Milton Keynes (161-163 Queensway): 161-163 Queensway, Bletchley, Milton Keynes, Buckinghamshire, MK2 2DZ
- Milton Keynes (4 Barnsdale Drive): 4 Barnsdale Drive, Westcroft District Centre, Westcroft, Milton Keynes, Buckinghamshire, MK4 4DD
- Northampton (38b Main Road): 38b Main Road, Duston, Northampton, Northamptonshire, NN5 6JF
- Northampton (4 Bridge Street): 4 Bridge Street, Northampton, Northamptonshire, NN1 1NW
- Oxford: 12-13 St. Clements Street, Oxford, Oxfordshire, OX4 1YG
- Peterborough: 34 Cowgate, Peterborough, Cambridgeshire, PE1 1NA
- Sandy: 3 Shannon Court, High Street, Sandy, Bedfordshire, SG19 1AG
- Watford: The Parade, 116 High Street, Watford, Hertfordshire, WD17 1BB
- Wellingborough: 1 Silver Street, Wellingborough, Northamptonshire, NN8 1BQ
What do buyers say about Taylors Countrywide?
3 reviews from buyers, rated 1.0 out of 5 on average. For example, Gemma wrote: "These guys are absolutely terrible. We 'purchased' a property with them two months ago and received no updates at all. They didn't reply to any phone calls or ..."
