Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThe team at Taylor’s Leagrave put a great deal of effort into coordinating viewings for my property. Communication was excellent throughout the process. They are a diligent and hard-working team who also handled the situation with great sensitivity, as the sale was necessitated by an illness. I am happy to recommend their services.
H · 13 March 2026 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 13 April 2026
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our team at Taylor's Leagrave provided excellent communication and handled the situation with sensitivity. We always strive to go above and beyond for our clients and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIfzal did my mortgage application through out the process he was very helpful so I will give him 5 stars.
A · 13 March 2026 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 13 April 2026
Thank you so much for the positive review, we are thrilled to hear that Ifzal provided excellent service during your mortgage application process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would strongly recommend them, especially Ifzal Aslam and Ian Causton did well. They both guide us until we got our keys They made our day.thank you both.
Lina · 13 March 2026 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 13 April 2026
Thank you for the wonderful review! We are glad that Ifzal and Ian were able to make your experience with us a memorable one. We are committed to providing exceptional service to all of our customers and we are so happy to have been a part of your special day. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a really great experience working with Ifzal Aslam as our mortgage advisor. As first-time buyers, we had lots of questions throughout the process, and he was always patient, helpful, and clear in his explanations. He was easy to contact, quick to respond, and made what could have been a stressful process feel much smoother. We really appreciated all the support and guidance he gave us and would highly recommend him to anyone looking for a reliable and knowledgeable mortgage advisor.
Zaleka · 13 March 2026 · Taylors Countrywide Luton (212 Marsh Road)
Agent replied · 13 April 2026
Thank you for taking the time to leave such a wonderful review! We are thrilled that you had a great experience with Ifzal Aslam as your mortgage advisor. Our team strives to make the process as smooth and stress-free as possible for our clients. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 2/5
GoogleMy experience was not so great from start as it was really difficult to communicate with them via phone call. However, recently, I’ve had better experience with Helen and Linda. They have responded promptly to questions and issues I have as a current tenant and have been very helpful as well.
***********************UPDATE************************
When moving out, they made unreasonable claims just to not return my deposits. The house was neither cleaned nor in the best condition when we moved in but they wanted to charge us money to fix issues that were pre-existing before moving.
They quoted £1246.20. After involving the Zero Deposit adjucticator, I only ended up paying £80 (£30 for broken letterbox and £50 for they claimed was the espense spent for disposing the rubbish which I definitely did but didn't have the evidence to prove so I had to pay). It was an awful experience going back and forth with this. Glad we had all evidence (especially the inventory) to counter their ridiculous claims!
Ayilara · 13 March 2026 · Taylors Countrywide Northampton (38b Main Road)
Agent replied · 23 October 2024
Hello Ayilara Victoria,
Thank you for sharing your feedback. I'm sorry to hear about the initial communication issues, but I'm glad to know that Helen and Linda have been able to assist you effectively. If you have any further concerns, please feel free to contact us at review@countrywide.co.uk.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleTaylors were extremely helpful throughout my house purchase, especially Caitlin Lilley who was always very happy to help and nothing was too much for her. Caitlin was very friendly and knowledgeable - thank you!
Rachel · 13 March 2026 · Taylors Countrywide Oxford
Agent replied · 13 April 2026
"Thank you for the kind words! We're thrilled to hear that Caitlin's expertise and positive attitude made your house purchase a smooth one. We're always happy to go above and beyond for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
We had a really great experience with Taylors Sales and Letting Agents, Roath, especially Aidan King (Senior Lettings Negotiator), who supported us from day one.
Aidan was friendly, professional, and always quick to respond. He made the whole process smooth and stress-free. We found a lovely flat, and everything was completed within just 3 days - super quick and easy!
This was honestly one of the best moving experiences we’ve had. A big thank you to Aidan and the Taylors team, highly recommended!⭐️⭐️⭐️⭐️⭐️
Shinto · 11 March 2026 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 13 April 2026
"Thank you so much for taking the time to share your positive experience with us! We're thrilled that our Senior Lettings Negotiator, Aidan, was able to provide such outstanding support and make your move stress-free. We're happy to have helped you find your new lovely flat and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleNaomi has been very helpful at every stage of renting our new flat. She has answered each question patiently and guided us whenever we needed. We would definitely recommend her and Taylors to anyone who is looking for a flat or a house to rent :)
Teresa · 11 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 11 October 2026
Thank you so much for the wonderful feedback! We are thrilled to hear that Naomi provided top-notch service throughout your renting process. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a great experience finding my home thanks to Harriet! Super friendly and helpful. Couldn’t have asked for a better estate agent! : )
Lily · 11 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 11 October 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleTaylors were honestly great throughout the whole process. Naomi helped us secure a property. She was always quick to respond and kept things moving smoothly, which really helped take the stress off us. Anytime we had a question or needed help, she was there and sorted it out without any hassle.
You can tell she genuinely cares about doing a good job. Really appreciate all her help and support. great service from start to finish. Thank you, Naomi!
Sameer · 11 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you for your kind words! We strive to provide exceptional service and it's great to hear that Naomi went above and beyond to help secure your property. We'll make sure to pass along your praise to her. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMoving homes is already a very stressful experience, so it is incredibly important to have a letting agency that is genuinely helpful throughout the process. Working with Taylors was a very positive experience- the team was always friendly, approachable, and ready to help whenever we had questions. Communication was prompt, and all viewings and appointments were well organised, which made the whole process much smoother.
I would especially like to thank our lettings negotiator, Spencer, who supported us greatly throughout the viewing and application process. His professionalism and helpful attitude made a real difference, and helped with the anxiety of moving properties.
Overall, we had a great experience and would happily recommend Taylors to anyone looking for a reliable letting agency.
Justyna · 11 March 2026 · Taylors Countrywide Cardiff (Unit 13)
Agent replied · 13 April 2026
Thank you for choosing Taylors as your letting agency during your move! We're thrilled to hear that our team was able to make the process less stressful for you. We pride ourselves on providing excellent service, and we're grateful for your kind words. We'll be sure to pass on your thanks to Spencer, he's a valuable member of our team. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSold my house with their help. Professional team, very responsive and flexible.
Max · 13 February 2026 · Taylors Countrywide Dunstable
Agent replied · 13 April 2026
"Thank you for choosing our team to help you sell your house! We are delighted to hear that you found us to be professional, responsive, and flexible. It was a pleasure working with you! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would like to thank Taylor’s regards to their service provided. Especially Kaylee, she was a great support, and helping me find my first home! Would definitely recommend !
Rhahid · 13 February 2026 · Taylors Countrywide Dunstable
Agent replied · 13 April 2026
Thank you for the kind words! We are thrilled to hear that Kaylee provided excellent service and helped you find your first home. We value your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKayleigh is so very professional and helpful. She understood our requirements and was very helpful. A real star.
Ian · 13 February 2026 · Taylors Countrywide Dunstable
Agent replied · 13 April 2026
Thank you so much for the kind words! We are dedicated to providing exceptional service to our customers like you. It was a pleasure working with you and we hope to assist you again in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHighly recommend
Kayleigh · 13 February 2026 · Taylors Countrywide Dunstable
Agent replied · 13 April 2026
"Thank you for the kind words! We're thrilled that you had a great experience with us. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTaylors were committed and determined to get our house sold for us! All of the team worked together to support us in the journey from the start to end. They checked in weekly, listened to our opinions and feedback and supported us throughout.
Chloe · 13 February 2026 · Taylors Countrywide Biggleswade
Agent replied · 13 April 2026
Thank you so much for your kind words! Our team at Taylors is dedicated to providing the best possible service to our clients. We are thrilled to have helped you successfully sell your home and are grateful for the opportunity to work with you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJoe has been so helpful during the buying process, we’ve had a great experience. Highly recommend!!
Georgia · 13 February 2026 · Taylors Countrywide Biggleswade
Agent replied · 13 April 2026
Thank you for choosing our business, we are thrilled to hear that Joe provided you with excellent service throughout your buying process. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a great experience with Taylor’s Estate Agents and would highly recommend Gianni along with the rest of the team. From start to finish, Gianni was professional, approachable, and incredibly helpful. He kept me well informed throughout …
Amber · 13 February 2026 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied · 13 April 2026
Thank you for the kind words! We are thrilled to have provided you with a great experience. Our team strives to make the process as stress-free as possible and we are grateful to have Gianni and Caroline on our team. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery nice staff very good experience with young guys Taylor supportive agency I have very good experience
RAHAT · 13 February 2026 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied · 13 April 2026
Thank you for your kind review! We are thrilled to hear that our staff made your experience a positive one. We strive to provide the best support for our clients, and we are happy it showed during your time with us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleNice experience. Great service
Augustina · 13 February 2026 · Taylors Countrywide Bedford (32-36 Allhallows)
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience and received great service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery helpful and understanding throughout the whole process. The team at Taylors helped with anything possible and made everything easy and stress-free. Big thank you to Emily Edmunds for her amazing support. Highly recommended!
Shane · 13 February 2026 · Taylors Countrywide Cardiff (International Drive)
★★★★★ 5/5
GoogleAidan King was incredibly professional and made the entire process of securing our tenancy seamless. What we appreciated most was his consistency, he was always quick to reply and kept us updated throughout. Highly recommend
Caitlin · 13 February 2026 · Taylors Countrywide Cardiff (International Drive)
Agent replied · 13 April 2026
Thank you for your amazing feedback! We strive to provide a seamless and professional experience for our customers and we're glad we were able to deliver that for you. Your recommendation means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHolly was exceptional, friendly, easy to deal with. Would recommend!
Jessica · 13 February 2026 · Taylors Countrywide Bristol
Agent replied · 13 April 2026
We are thrilled to hear about your experience with Holly! She takes great pride in providing exceptional service and we are grateful for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHollie and Ellie have been nothing short of amazing, I wouldn't of been able to do this house move without them, they are constantly helping me with all my queries and without them this sale wouldn't have gone through! So I thank you xx
Abby · 13 February 2026 · Taylors Countrywide Bristol
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to have helped make your house move a success. It was our pleasure to assist you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
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