5/5
GoogleResponsive and Friendly with the clients. So Happy with their service.
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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more
★★★★★
2,914 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
- Nicholas Humphreys Manchester323 Wilmslow Road, M14 6NW545 reviews · 545 on Google (4.2)16 in the last 90 days
- Nicholas Humphreys Nottingham6 Lenton Boulevard, NG7 2ES436 reviews · 436 on Google (4.3)15 in the last 90 days
- Nicholas Humphreys Stoke On Trent42 Piccadilly, ST1 1EG334 reviews · 334 on Google (4.6)9 in the last 90 days
- Nicholas Humphreys Burton Upon Trent183 High Street, Abbey Arcade, DE14 1HN274 reviews · 274 on Google (4.1)1 in the last 90 days
- Nicholas Humphreys Derby15 Friar Gate, DE1 1BU242 reviews · 242 on Google (2.9)5 in the last 90 days
- Nicholas Humphreys Norwich134 Dereham Road, NR2 3AF233 reviews · 232 on Google (4.7)17 in the last 90 days
- Nicholas Humphreys Hatfield82 Great North Road, AL9 5BL172 reviews · 172 on Google (3.8)5 in the last 90 days
- Nicholas Humphreys CanterburyOffice 8, Marshwood Close, CT1 1DX158 reviews · 158 on Google (4.8)23 in the last 90 days
- Nicholas Humphreys WimborneNicholas Humphreys, 2 Park Lane, BH21 1LD120 reviews · 120 on Google (4.5)3 in the last 90 days
- Nicholas Humphreys Sheffield WestOffice G10, The Redlands Business Centre, 3-5 Tapton House Road, S10 5BY93 reviews · 93 on Google (4.8)1 in the last 90 days
- Nicholas Humphreys Portswood (Southampton)49 London Road, SO15 2AD91 reviews · 91 on Google (3.4)1 in the last 90 days
- Nicholas Humphreys NorthamptonNicholas Humphreys, 141 Adnitt Road, NN1 4NH53 reviews · 53 on Google (3.5)5 in the last 90 days
- Nicholas Humphreys DurhamSuite 6a Kingfisher House, St John's Road, DH7 8TZ47 reviews · 47 on Google (3.6)2 in the last 90 days
- Nicholas Humphreys Portsmouth5 Sovereign Gate, 308-314 Commercial Road, PO1 4BL38 reviews · 38 on Google (3.9)0 in the last 90 days
- Nicholas Humphreys Leicester79 Queens Road, LE2 1TT33 reviews · 33 on Google (2.7)0 in the last 90 days
- Nicholas Humphreys Sheffield CityBlades Enterprise Centre, John Street, S2 4SW27 reviews · 27 on Google (4.7)0 in the last 90 days
- Nicholas Humphreys BirminghamLonsdale House, 52 Blucher Street, B1 1QP19 reviews · 19 on Google (4.0)0 in the last 90 days
Latest reviews from every Nicholas Humphreys office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery helpful and insightful. Extremely accommodating to our needs as students :)PositiveResponsiveness, Quality, Professionalism
Agent replied · 31 December 2024
Hi Bradley Thanks for your kind words and positive review! Kind regards Jack
5/5
GoogleVery helpful and friendly/responsive workforce. Couldn't praise enough, recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThey have been great this last year helping us enjoy our university experience as best as we can given the current situation. 10/10 experiencePositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 31 December 2024
Hi Erin, Thank you for your positive review. Anything else you need from us, please feel free to Kind regards Raj
5/5
GoogleIf you are looking for a property in Hatfield, I strongly recommend Nicholas Humphreys. Very responsive and professional staff, who is always willing to help customers.
Agent replied · 31 December 2024
Thank you for your kind words. Kind regards Raj
5/5
GoogleI have been with the agency for two years and haven't had any complaints! Just today I had someone coming to fix something and it came out perfect!
Agent replied · 31 December 2024
Hi Ana, thank you for your kind words. We aim to help our tenants as much as possible and we are always just a phone call away Warm regards Jack Nicholas Humphreys
1/5
GoogleNicholas Humphreys is run by a group of fraudsters who extort money from their clients. Most of the homes they offer are in horrible conditions and somewhat inhabitable, they also take weeks, sometimes months to report to tenants needs. The agents at Nicholas Humphreys are also terrible liars and deceive tenants with every opportunity they get. You should check for other housing agencies want toNegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 31 December 2024
Hello Reedwan I am not sure which branch you are referring to? We are Hatfield Branch. I cannot seem to locate you as one of our tenants. can you please re visit this so the correct branch has an opportunity to reply to your review. Thanks. Kind regards Raj
5/5
GoogleWhy Nicholas Humphrey? I locked my room and my key was inside my room. It was already 6-7 in the evening but still I called one of my agent and told him about it.... he came with the key in 15 minutes. Best agency I went for.
5/5
GoogleAlways quick to respond to inquires, easy transition to moving into our house. Communication between us and the agents has always been extremely good, especially Jack. Thanks for Raj, Maddie and Jack for helping with the house and always keeping us up to date with everything if there was any issues 🙏PositiveResponsiveness, Quality, Professionalism
Agent replied · 31 December 2024
Hi Jack, Thanks for your kind words and 5* review, we really appreciate the feedback Kind regards Jack
4/5
GoogleEstate agents reply quickly, most staff are friendly and helpful bar one or two. At the start they were slow to fix things but now much faster. The emergency number is a bit useless as we were locked out a room and no one could get to us for over a day, had to break in ourselves. Regular inspections, with plent of warning which is good. Not many complaints tbh.PositiveResponsiveness
Agent replied · 31 December 2024
Hi Kayleigh, Thank you for your review, constructive feedback is always helpful for us to become a better agent. We are sorry to hear you locked yourself out and were unable to get hold of someone. We have several emergency numbers listed on our answering machine so if one person is not available you can try another and this is the first case we have heard that no-one has answered We are glad to hear that you don't have many complaints and we thank you again for your review Kind regards Jack
1/5
GoogleIf I was able to give 0 stars I would. The landlord did not care about the house as there were serious problems with the house such as poor ceiling material and continuous leakage of water (health & safety hazard) in one of the bedrooms (It was evident that the landlord was poorly maintaining the house), this inevitably led to our of my housemates to go back to his parent’s home due to how bad the leakage was in his bedroom. The agency was lazy when it came to handling issues. Upon moving in we took pictures and made reports of any damages that were already there so that we would not have to incur these costs. However, they still had the audacity to charge us for those same damages that we reported at the beginning of our tenancy. It took 2 months for our deposit to come back to us. Not to mention that 2 days prior to moving in, police had raided the house and had had the front door chain locked. My housemates were waiting for hours for the door to be unlocked. Unaware with what had taken place, someone from the agency came and opened the door. The front door and back door were damaged and you can tell all the rooms were searched by police.NegativeQuality, Value
Agent replied · 31 December 2024
Hello Danayi, Thank you for the comments you made in this review. The agency did the best it could in terms of the leak during your tenancy. We wanted to get our contractors to rectify the leak, however, the landlady wanted to use her own contractor. We had also said to the landlord, she needs to sort out the leak urgently, in order for us to carry on managing the property.In terms of the Police raid, this was confirmed by the Police, it was to do with Welfate of one of the previous tenants, however, the Police at no point notify the agency, therefore, we were unaware of the situation. We dealth with it as soon as we discovered it! Regarding the deposit, I apologise it took so long, I beleive there was a small discrepency which took time to resolve. The charges made to you were all justified with photo evidence. You were given every opportunity to object with the deposit scheme. If you wish to discuss this further, please feel free to contact me. Thank you
5/5
GoogleRaj is very good at his job. Right from the moment I met him from viewing the apartment at branch close to moving in, he has been very pleasant and approachable. If there are issues that need fixing in the apartment or regarding my tenancy, he ensures they are addressed and resolved as quickly as possible. Thank you Raj for getting things done for me especially at very short notice. You deserve more than a 5-star rating. Well done Nicholas Humphreys for your wonderful management and staff.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 31 December 2024
Thank you for your kind words. Always happy to help!
5/5
GoogleNicholas is one of the best and most hardworking agent's in Sheffield. I've been with his agency for more than 3 years now and I am very happy with his service. I've recommended him and will continue to recommend him to other landlords. Fantastic customer service and very professional at all times. Please continue the excellent work!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 31 December 2024
Dear Christina, Thank you very much for the lovely review. I am delighted that you value the service we provide and thank you for the loyalty and support you have given us over the past 3 years. Best wishes and regards, Nicholas
1/5
GoogleIf you are a student (or anyone else for that matter) AVOID AT ALL COSTS. Boiler had to be fixed every other week resulting in countless days without heating, and no compassion from Nicholas humphreys. Tried scamming us out of deposit money for problems that were not present when our tenancy ended. Shameless.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
Agent replied · 31 December 2024
Hi Ana, thank you for your review :) We are very pleased to hear your satisfaction with our work and hope to hear from you soon!
4/5
GoogleSlow deposit payment, issues here and there, but the director was nice though.
Agent replied · 31 December 2024
Hi Danny He, We sincerely appreciate your 4-star review! Here at Nicholas Humphreys, we pride ourselves on ensuring all our tenants receive a friendly and helpful experience renting our properties. Therefore, making us very pleased to hear your positive feedback.
5/5
GoogleGreat letting agency with enormous capacity of understanding and support the needs off the tenant. I recommend them for their professional attention to details. The best communication and problem resolution. The only letting agency you can trust that they do what they promise and beyond that.
Agent replied · 31 December 2024
Hi Vasile-Adrian, We sincerely appreciate your 5-star review! Here at Nicholas Humphreys, we pride ourselves on ensuring all our tenants receive a friendly and helpful experience renting our properties. Therefore, making us very pleased to hear your positive feedback.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
2/5
GoogleWe had a lot of issues in the house we were renting and it took emails after emails to get them to solve it. Our biggest problem was when we had issues with our bills provider and while we were trying to solve the dispute they weren't not responsive and not cooperating. They were good to start with but the service was terrible at the end. Hope they priotise solving issues. (Please do not reply to this review)
5/5
GoogleI have rented a house in Portsmouth and letting agency was Nicolas Humphreys. At the start i heard a lot of bad things about letting agencies and some of my friends were actually suffering because of it. But with Nicola Humphreys , it was a different experience altogether. - Co operative - Friendly - Timely responsive - Professional Specially Ben Lacey-Birch, has helped me a lot. Letting agency has done all the checks on time which helped me implement the suggestions as well. I would highly recommend anyone to reach out to Nicholas Humphreys agency if looking for lettings or house purchase
Agent replied · 31 December 2024
Hi Shrikant Thank you for taking the team to leave us a review. I'm very pleased to hear that you have been happy with myself and the team and the service that has been provided to you. We wish you all the best in the future - please do not hesitate to contact us if you need any assistance in the future. Best Wishes Ben & Team
5/5
GoogleRating only, no written review.
1/5
GoogleVery disappointed with experience. Will not use it again for student accommodation.
5/5
GoogleThe team recently managed to secure tenants for our student property within 6 weeks. They are incredible professional and kept us updated on viewings, potential tenants and comments made about out property on a regular basis. The process was very smooth start to finish. I would recommend them to any landlord and will definitely be using their services again myself in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Nicholas Humphreys
Which Nicholas Humphreys office has the most reviews?
Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.
Where are the Nicholas Humphreys offices?
The 17 Nicholas Humphreys offices, by town:
- Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
- Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
- Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
- Derby: 15 Friar Gate, Derby, DE1 1BU
- Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
- Hatfield: 82 Great North Road, Hatfield, AL9 5BL
- Leicester: 79 Queens Road, Leicester, LE2 1TT
- Manchester: 323 Wilmslow Road, Manchester, M14 6NW
- Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
- Norwich: 134 Dereham Road, Norwich, NR2 3AF
- Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
- Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
- Portswood: 49 London Road, Portswood, SO15 2AD
- Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
- Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
- Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
- Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
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