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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

4.2

★★★★★ Great

2,919 reviews across 17 offices and 2 platforms

www.nicholashumphreys.com/northampton-estate-agents

Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,919 reviews on two platforms, rated 4.2 out of 5 overall.

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4.2 / 5

2,918

Reviews on Google

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Tenants1 review

5.0 / 5 Swift, professional service. Beautiful propertyLaura, 9 April 2025Read the review from tenants

Our offices

Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.

Latest reviews from every Nicholas Humphreys office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Just moved in and there have been a couple issues since the place has been newly refurbished but the agent has been very attentive and responsive:)

Andrea · 2 October 2024 · Nicholas Humphreys Stoke On Trent

5/5

Google

Had an issue with the WiFi when moving but Nick went out of his way to help us sort the issue very appreciative of him for doing this!!!

Finlay · 2 October 2024 · Nicholas Humphreys Stoke On Trent

5/5

Google

Very understandable and straight forward tenancy agreement, i had no issues with anything, and theres also help options if needed. Great service allround!

Tyler · 2 October 2024 · Nicholas Humphreys Stoke On Trent

5/5

Google

It has been a pleasure for me to have this agency to find my house. Their service is excellent and the speed and availability they had with me left me delighted. Thanks

Romy · 2 October 2024 · Nicholas Humphreys Stoke On Trent

5/5

Google

Fantastic experience with Nick and the team at NH. I’m a landlord of a HMO, and the advice and guidance from them has been brilliant. Thoroughly recommend

Jim · 2 October 2024 · Nicholas Humphreys Stoke On Trent

5/5

Google

Fantastic experience, received all the help I needed from very friendly staff. Have been very anxious about housing but these anxieties were quelled quickly when talking to the agents. Cannot thank them enough

Cam · 2 October 2024 · Nicholas Humphreys Stoke On Trent

1/5

Google

I wish I had checked the reviews here earlier If you are an international student do not bother with them. They will cancel you bookings and viewings at the last minute claiming someone has paid , they will also post properties they dont have and waste your time and resources. I travelled down from london on different occasions only to be given the same story.

Borokinni · 2 October 2024 · Nicholas Humphreys Hatfield

Agent replied · 31 December 2024

Hi, Thank you for your message and it is disappointing you have left us with a one star review. As explained, you booked in a viewing at 10am on a Tuesday 24th, and we received a booking for the property overnight Monday 23rd evening whilst our offices were closed. When we found out about this at at first thing in the morning on Tuesday, we notified you via phone call and rescheduled you in for another viewing later in the afternoon at 2pm as we understood your situation and were willing to find a way to not make this a wasted journey for you. However it is unfortunate this property was also taken too which I notified you about the second it happened at 12pm. We are currently in a place in late September where many students are desperate for accommodation and we must keep advertising properties until somebody has reserved a property. Some of these viewings happened on Friday and Monday. Although I appreciate you travelled far, we're unable to give priority to anybody or offer any special treatment as many people are in a similar boat to yourself. If you notified us that you were having to travel quite far, we'd have happily facilitated an initial video call or video of the property if you were comfortable reserving on that basis as we use this service to facilitate international students or students who would be forced to travel quite far. As previously mentioned, we have saved your information on our system and we will notify you if a similar property does come up. Although I understand it is infuriating when a property is reserved on the same day as your viewing, if you could re-evaluate this review it would be appreciated. However our advise is to search around PAL Registered Agents like ourselves within Hatfield and ask for their room availability. However please consider you are amongst hundreds of students who are currently searching for last minute accommodation and there isn't enough accommodation for all, so this event where a property is reserved during your enquiry is fairly common at this time of year. I would personally suggest if you are looking for accommodation for September 2025, you should start looking from January. I wish you well in searching for a property in this busy time and once again if another property does come up, we will notify you immediately. Kind regards, William Beaty, Lettings Manager

5/5

Google

Have been renting with Nicholas Humphrey’s Hatfield for a few years and have to say they’re one of the best, not only do they care about their tenants but always strive to make it work with whatever query you have. They handle all and any concerns and are easily accessible if there are issues. Great team!!

Ashley · 2 October 2024 · Nicholas Humphreys Hatfield

Agent replied · 31 December 2024

Hi Ashely, Thank you so much for your kind words and for sharing for others to see too. We have enjoyed having you as a tenant over the last couple of years and wish you the best of luck going forward. Kind regards Jack Flanagan

4/5

Google

Worked with the team for a student let, they were super helpful, answered all questions to ensure that the property was ready for move in day. There were a few hurdles to overcome but the team were there for each and every one. Thank you.

Ami · 8 September 2024 · Nicholas Humphreys Canterbury

5/5

Google

We were thrilled with the service provided by Robbie, Sam and the team at Nicholas Humphreys Durham. They were very knowledgeable and always happy to help with any questions we had during our house move. They regularly kept us up to date of any developments and guided us through each step of the process. We would like to say a huge thank you to the whole team! Mary & Chris

Mary · 8 September 2024 · Nicholas Humphreys Durham

5/5

Google

My experience with them has been fantastic. It has always been easy to contact them and if there are some problems they always solve them. They are really professional. Highly recommended.

Israel · 7 September 2024 · Nicholas Humphreys Sheffield West

Agent replied · 31 December 2024

Dear Israel, Thank you very much for your lovely review. We are delighted to hear that you were happy with the service we gave you whilst renting one of the properties we manage. We wish you well for the future and please feel free to contact us should you ever need assistance in Sheffield. best wishes and regards, Nicholas & Sue

5/5

Google

Rating only, no written review.

Løri · 4 September 2024 · Nicholas Humphreys Norwich

Agent replied · 31 December 2024

Thank you very much for the review!

5/5

Google

Extremely wonderful agency. Very easy and there to answer any questions that you may have. Also very understanding and I couldn’t recommend a better company to go with if you’re wanting to rent a property!!

Ella · 2 September 2024 · Nicholas Humphreys Nottingham

5/5

Google

Very pleased with the service from Jack, though I did find the goodlord system a bit annoying and long wider got there in the end

Lisa · 2 September 2024 · Nicholas Humphreys Wimborne

Agent replied · 31 December 2024

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help

3/5

Google

Further Update Issue with the property has been going on since November 2023, damp still in chimney. MD not been in contact, however Jack in the office has now assising with us liasing for another quote. Bring back Nakita Horton! Update The owner of the company was very helpful, after raising the issue I had with him direct he followed it up within 24 hours and visited my property to address the issue. He is currently investigating this internally and is keeping me updated during the process. Making a bad experience into a positive experience. Previous one star comment I am a tenant and have been waiting 3 months for a maintenance issue. Chased 6 times by phone and email in the last week and still waiting for Megan to respond. I have given reasonable time to find a solution to the damp in the property and yet we have had no solution after months of raising this with H&B Bear this in mind before renting.

Georgina · 2 September 2024 · Nicholas Humphreys Wimborne

Agent replied · 31 December 2024

Thank you Georgina for updating your google review to 5 Star, really appreciate it and am sure Bhav will continue to help you moving forward

5/5

Google

So patient, so attentive and very good with our entire move in, duration and move out. Vanessa was always on hand throughout the entire time. Couldn’t recommend more

Kieron · 2 September 2024 · Nicholas Humphreys Manchester

1/5

Google

NO STARS!!!!! DO NOT LET YOUR SONS AND DAUGHTERS RENT FROM THEM!!! My daughter rented a house through them last year in her final year at Uni. On turning up the place was disgusting, DIRTY KNICKERS ON THE FLOOR, BROKEN CHAIRS IN THE YARD, MOULDY BATHROOM, GRUBBY MATTTRESSES, WARDROBE ON THE LANDING, EVERYTHING WAS STICKY AND COVERED IN ALCOHOL and so before moving in it had to be cleaned top to bottom. The house was very rundown but if i'm honest it was no great surprise as it was a student house! My daughter had to request a replacement bed as hers was broken. She rang, emailed, visited and was finally at breaking point after 3 months of poor sleep. She was eventually promised a new bed. IT NEVER ARRIVED. She went to the agency to talk to them face to face and started to cry out of frustration, the man she spoke to (wish I knew his name) LAUGHED at her!!. I then contacted the agency and the rest is history. No-one came out to sort the issues out. Water was dripping through the ceiling from the shower onto the electric light at one point! Nicholas Humpreys have now refused to give the girls their full deposit back due to the house needing cleaning and repairing, LOL, luckily we took photos when they first moved in showing the condition of the property which clearly hadn't been inspected properly as many of the issues they raised were from the PREVIOUS TENANTS. I have no idea what other Estate Agencies are available for student rent in the Manchester area but do yourself a massive favour and stay clear. If you have already signed a tenancy agreement with them- word of advice take lots of photos so you can prove the condition of the property before you move in. They do not answer the phone either so you will always have to leave a voice mail. Parents - sorry but there's every chance you may have to deal with them from time to time . Good Luck!

NICOLA · 2 September 2024 · Nicholas Humphreys Manchester

5/5

Google

Brilliant company, very helpful customer support , nice properties, happy with the services

Dads · 2 September 2024 · Nicholas Humphreys Stoke On Trent

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2020, 2024.

British Property Awards by year, 2020 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Nicholas Humphreys

Which Nicholas Humphreys office has the most reviews?

Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 438.

Where are the Nicholas Humphreys offices?

The 17 Nicholas Humphreys offices, by town:

  • Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
  • Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
  • Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
  • Derby: 15 Friar Gate, Derby, DE1 1BU
  • Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
  • Hatfield: 82 Great North Road, Hatfield, AL9 5BL
  • Leicester: 79 Queens Road, Leicester, LE2 1TT
  • Manchester: 323 Wilmslow Road, Manchester, M14 6NW
  • Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
  • Norwich: 134 Dereham Road, Norwich, NR2 3AF
  • Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
  • Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
  • Portswood: 49 London Road, Portswood, SO15 2AD
  • Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
  • Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
  • Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
  • Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?

Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.

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