5/5
GoogleYour quick response was greatly appreciated. It was a great relief from that loud annoying noise coming from the boiler. Thanks Vanessa and delyce for your effort to sort out this long ,long complaint I've made. More power to ur company.
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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more
★★★★★
2,914 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
- Nicholas Humphreys Manchester323 Wilmslow Road, M14 6NW545 reviews · 545 on Google (4.2)16 in the last 90 days
- Nicholas Humphreys Nottingham6 Lenton Boulevard, NG7 2ES436 reviews · 436 on Google (4.3)15 in the last 90 days
- Nicholas Humphreys Stoke On Trent42 Piccadilly, ST1 1EG334 reviews · 334 on Google (4.6)9 in the last 90 days
- Nicholas Humphreys Burton Upon Trent183 High Street, Abbey Arcade, DE14 1HN274 reviews · 274 on Google (4.1)1 in the last 90 days
- Nicholas Humphreys Derby15 Friar Gate, DE1 1BU242 reviews · 242 on Google (2.9)5 in the last 90 days
- Nicholas Humphreys Norwich134 Dereham Road, NR2 3AF233 reviews · 232 on Google (4.7)17 in the last 90 days
- Nicholas Humphreys Hatfield82 Great North Road, AL9 5BL172 reviews · 172 on Google (3.8)5 in the last 90 days
- Nicholas Humphreys CanterburyOffice 8, Marshwood Close, CT1 1DX158 reviews · 158 on Google (4.8)23 in the last 90 days
- Nicholas Humphreys WimborneNicholas Humphreys, 2 Park Lane, BH21 1LD120 reviews · 120 on Google (4.5)3 in the last 90 days
- Nicholas Humphreys Sheffield WestOffice G10, The Redlands Business Centre, 3-5 Tapton House Road, S10 5BY93 reviews · 93 on Google (4.8)1 in the last 90 days
- Nicholas Humphreys Portswood (Southampton)49 London Road, SO15 2AD91 reviews · 91 on Google (3.4)1 in the last 90 days
- Nicholas Humphreys NorthamptonNicholas Humphreys, 141 Adnitt Road, NN1 4NH53 reviews · 53 on Google (3.5)5 in the last 90 days
- Nicholas Humphreys DurhamSuite 6a Kingfisher House, St John's Road, DH7 8TZ47 reviews · 47 on Google (3.6)2 in the last 90 days
- Nicholas Humphreys Portsmouth5 Sovereign Gate, 308-314 Commercial Road, PO1 4BL38 reviews · 38 on Google (3.9)0 in the last 90 days
- Nicholas Humphreys Leicester79 Queens Road, LE2 1TT33 reviews · 33 on Google (2.7)0 in the last 90 days
- Nicholas Humphreys Sheffield CityBlades Enterprise Centre, John Street, S2 4SW27 reviews · 27 on Google (4.7)0 in the last 90 days
- Nicholas Humphreys BirminghamLonsdale House, 52 Blucher Street, B1 1QP19 reviews · 19 on Google (4.0)0 in the last 90 days
Latest reviews from every Nicholas Humphreys office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI just wanted to take a moment to thank you for the outstanding service we received during our property viewing today. From the very beginning, your team was incredibly responsive, when the property came onto the market, we submitted an inquiry and the process was handled swiftly and efficiently. A special thanks to Kevin, who showed us the property. He was professional, polite and took the time to explain everything clearly, answering all our questions in detail. He also guided us on the next steps should we decide to proceed, which was incredibly helpful. This level of service is truly top-notch, and it made the entire experience seamless and enjoyable. Thank you to Kevin and the entire team at Nicholas Humphreys for such a wonderful experience.
5/5
GoogleI have been working with Nicolas Humphreys for years and find them to be incredibly professional and tenant and landlord focused. The office staff are quick to respond even out of hours when emergencies occur.
5/5
GoogleKevin was brilliant at showing us round lots of properties and very helpful answering any questions
5/5
GoogleRating only, no written review.
5/5
GoogleAmazing property’s! amazing decor! friendly service! very chatty, answered all questions asked! Very polite!
5/5
GoogleSimon was super nice! Very kind and lovely to chat to but super efficient, installed our safety blanket and taught me how to use it, super!
2/5
GoogleI’m giving this company two stars purely because the viewing process was smooth and the representative who showed me around was genuinely lovely and helpful. However, things quickly went downhill after I chose a room and paid a holding deposit. I didn’t hear anything for a month. When I finally followed up via email to find out what was happening, I was suddenly hit with a £700 bill, without explanation or prior communication, and given a deadline at the end of the month to pay it. At that point, I hadn’t even received my tenancy agreement. I informed them of this, and they then sent over the agreement. I asked if I could split the payment over two months, and they refused via email. However, when I called, they were polite and accommodating, saying it would be fine and they'd make a note of it. The situation was resolved, but it made one thing clear: never email this company, they’re rude and unhelpful over email. Later, we experienced several maintenance issues, including a burst pipe that caused a kitchen leak and a broken shower. Our landlady, who isn’t responsible for maintenance, had to step in to push for repairs. While the pipe was fixed quickly, the hole in our kitchen ceiling remained untouched for weeks, which was a problem for her as she’s trying to sell the property. We received no communication about the shower repair either, it was again our landlady who kept us informed. We are supposed to report maintenance issues on Fixflo and our address isn't even on there and it doesn't allow for manual entry. More recently, my flatmate decided to move out and tried to transfer her tenancy to a mutual friend. The company has been completely unresponsive and uncooperative, ignoring multiple emails. As it stands, she may be forced to pay rent for a place she can’t even live in, as she’s no longer a student. Overall, this company has been disorganized, unresponsive, and unnecessarily stressful to deal with. Avoid at all costs.
5/5
GoogleGreat service from Simon. Very helpful with fixing the door
5/5
GoogleIssues fixed quickly with little disruption, thank you simon
5/5
GoogleGreat service would highly recommend!
5/5
GoogleFast repairs, grabbed my package on the way out and gave it to me too. Thank you Simon 🫡 …
5/5
GoogleEmma was very helpful and polite assisting with our concerns, queries and requests with regard to our daughters tenancy agreement. We had several concerns with the guarantor documentation which Emma explained in depth. Emma's professionalism made us feel assured with the entire process.
5/5
GoogleSimon from maintenance is very helpful
5/5
GoogleSimon from maintenence came to fix our broken bathroom light and was very professional, did a great job and made good friends with our 2 year old daughter 😀 Excellent service …
5/5
Google7 Georges Mews, Corfe Mullen, BH21 3UF we viewd this property last week I think it was Emily if am wrong sorry we where made feel welcome from me that's a massive thing as I suffer fro complex ptsd I had so anxicity but getting took round the house knowing our circumstances I really recommend this company for fellow vetreans looking for a house or we are used to having our own accommodation and food so it's hard to find a place where u feel comfortable and tbh I loved the house I thought staff member made me feel more at ease and totally love that house we don't have the flat yet but Are it's in quite area which I like and just prying we get chance to take on the flat and have a good relationship with the letting agency to as they where amaing......
Agent replied · 28 May 2025
Hi Fraser, Thank you so much for taking the time to leave such a kind and heartfelt review! We’re thrilled to hear that Emily made such a positive impression on you. She truly is a ray of sunshine, and her compassion, professionalism, and dedication to helping others are qualities we deeply admire. We’ll make sure to pass along your wonderful words to Emily, it will absolutely make her day! It’s feedback like yours that motivates us to continue providing the best experience possible. Thank you again for your kind words, and we look forward to serving you again in the future! Warm regards, Nicholas Humphreys
5/5
GoogleRating only, no written review.
5/5
GoogleFlat sale in kelham island. While solicitors weren't communicating with each other and frustration building for me at least and probably for my buyer, Nicholas was the solely consistent source of information and constant communication. Would highly recommend, extremely reasonable and probably saved ne about 4 weeks of waiting.
Agent replied · 11 May 2025
Dear Pieter, Thank you very much for your lovely review. It was a pleasure to help you sell your lovely property. If we can be of any assistance to you in the future, please do not hesitate to contact me. Best wishes and regards, Nicholas
5/5
GoogleI've rented through Nicholas Humphreys for the last few years and it's been a genuinely smooth and stress-free experience. The whole process, from viewing to moving in, was really straightforward, and they’ve always been quick to respond and supportive during the tenancy. Josh especially has been incredibly helpful throughout, always happy to answer any questions and make sure everything’s running smoothly. I’d happily recommend them to other students looking for a place in Canterbury.
Agent replied · 1 May 2025
Hi Nathan, Thank you for your fantastic review and for choosing to stay with us over the past few years! We're so pleased to hear that your experience has been smooth and stress-free, that’s exactly what we aim for. Josh will be delighted to know his support made such a positive difference during your tenancy. We really appreciate the recommendation and wish you all the best in the future! Best regards, The Nicholas Humphreys Canterbury Team
5/5
GoogleCouldn’t ask for a better maintenance man, Simon was friendly, helpful, and fixed everything quickly. Genuinely a lovely bloke as well as going above and beyond for the maintenance issues.
5/5
GoogleRating only, no written review.
5/5
GoogleKevin was extremely helpful
5/5
GoogleVery good and informative
5/5
GoogleSimon came very promptly and sorted out our issue- thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Nicholas Humphreys
Which Nicholas Humphreys office has the most reviews?
Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.
Where are the Nicholas Humphreys offices?
The 17 Nicholas Humphreys offices, by town:
- Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
- Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
- Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
- Derby: 15 Friar Gate, Derby, DE1 1BU
- Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
- Hatfield: 82 Great North Road, Hatfield, AL9 5BL
- Leicester: 79 Queens Road, Leicester, LE2 1TT
- Manchester: 323 Wilmslow Road, Manchester, M14 6NW
- Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
- Norwich: 134 Dereham Road, Norwich, NR2 3AF
- Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
- Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
- Portswood: 49 London Road, Portswood, SO15 2AD
- Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
- Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
- Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
- Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2020.
