Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleVery dishonest, awful communication and to top it off farm your data. I was the first person to ring this agent about a lovely property that had just come on the rental market within 5 minutes of being listed. The property was not ready for viewings as the tenants were still in the property. I was promised by Emily, a call back the following day to arrange a viewing but did not receive that call. I then rang the following day, by which point of course the viewings were filled but managed to be fitted in at nearly the end of a full day of viewings. After viewing, showing our keen interest and offering a higher deposit, we were promised call backs on many occasions updating us on our application. I noticed over two weeks after the viewing, that the property was Let Agreed so called for an update and she stated the landlords of the property were coming in "that day" (how convenient) and we would receive a call by the end of the day. Firstly, again, that call never came, secondly, why lie knowing the let has already been agreed? She also mentioned that the landlords were an elderly couple, and I’m not sure how that was relevant? What a strange lie to come up knowing full well the property was off the market? That could have just been said straight away. To top it all off, we have had none stop scam emails since giving over our email addresses to this estate agents. We will never be giving over our personal email address again to any of these snake estate agents again. We are quite glad to have avoided living in a property managed by Nicolas Humphrey's, because if we had an issue, we can imagine just how poor the communication and delayed the resolution would be as tenants. We would know doubt face a web of lies about something as simple as a boiler being fixed! Shady, absolutely terrible communication and dishonest - Avoid.
Teebz · 4 June 2025 · Nicholas Humphreys Wimborne
Agent replied · 4 June 2025
Dear Teebz,
Thank you for taking the time to share your feedback. We sincerely apologise for the frustration and disappointment you experienced during the application process. Communication is a cornerstone of our service, and we regret that we fell short of your expectations in this instance.
We’d like to clarify that Emily is a highly regarded member of our team, with numerous clients praising her professionalism, transparency, and dedication in their reviews. For example, one recent reviewer mentioned, “Emily was incredibly responsive and kept us informed at every stage, a breath of fresh air!” while another noted, “Emily went above and beyond to help us secure our property quickly and efficiently.” We take pride in her track record and are sorry that this was not reflected in your experience.
Regarding the property in question, we strive to be as transparent as possible about application progress, and we apologise if updates were delayed or unclear. The Let Agreed status is sometimes subject to final landlord approval, which may explain the miscommunication. However, we acknowledge that this should have been communicated to you more promptly.
As for your concerns about data privacy, we take this very seriously and do not share personal information with third parties for marketing purposes. If you’ve received unsolicited emails, we’d like to investigate this further, please contact us directly so we can address it.
We appreciate your feedback as it helps us improve, and we hope you’ll give us another opportunity to demonstrate the high standards we’re known for. If you’d like to discuss this further, please don’t hesitate to reach out to me directly at wimborne@nicholashumphreys.com.
Kind Regards
Bhav Patel
Director
Nicholas Humphreys
★★★★★ 5/5
GoogleKevin was timely and super friendly. He was also readily open to answer any questions we had. Great viewing.
Oliver · 3 June 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleNicholas Humphrey’s letting and Estate Agent, This is my first time dealing with any housing agency and my experience was so wonderful.
They are so accurate , supportive , understanding , prompt to response and ready to serve you better.
I would recommend them to anyone that wants any estate management with stress free.
Thank you once again for your supportive role, kind gesture and consideration.
Regards
Mr & Mrs M.D Bashorun.
Stoke on Trent .
Staffordshire
United Kingdom
Bashorun · 3 June 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleWe recently sold my parents' house through Nicholas Humphreys in Stoke-on-Trent, and I can’t recommend them highly enough. As we’re not local to the area, their team went above and beyond to support us throughout the entire auction process. They kept us regularly updated, made everything clear and straightforward, and truly took the stress out of what could have been a very difficult time. Exceptional service from start to finish, thank you!
GINA · 3 June 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleVery helpful agency, prompt with responding to complaints or resolving issues. Would recommend for students looking for accommodation
Fali · 31 May 2025 · Nicholas Humphreys Hatfield
Agent replied · 1 June 2025
Thank you so much for your kind words! We're really pleased to hear that you found our service helpful and responsive. It means a lot to us that you'd recommend us to other students, we're always here to make the renting experience as smooth and supportive as possible. Wishing you all the best in your future accommodation!
Kind regards,
Jack Flanagan
★★★★★ 5/5
GoogleKevin Showed us around and was very helpful
T_ · 31 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleSimon , the maintenance man, was super friendly and efficient. Very polite and super quick.
Ben · 31 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleVery good service and good answering of any questions from Kevin. Useful help.
Joseph · 29 May 2025 · Nicholas Humphreys Manchester
★★★★★ 4/5
GoogleKevin super kind and accommodating answered all questions easily with great detail
Cymon · 29 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleKevin was amazing and the flat was what we wanted
Kieran · 29 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleKevin was great, very helpful.
Kyle · 29 May 2025 · Nicholas Humphreys Manchester
★★★★★ 4/5
GoogleStraight to the point, quick and learnt everything needed
Kyle · 29 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleQuick and helpful contractor, high standard of work
Ben · 29 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleEmily has been just simply wonderful! So helpful and lovely in helping us get a property! Couldn’t recommend her enough! Thank you so so much!
Olivia · 28 May 2025 · Nicholas Humphreys Wimborne
Agent replied · 28 May 2025
Hi Olivia,
Thank you so much for taking the time to leave such a kind and heartfelt review! We’re thrilled to hear that Emily made such a positive impression on you. She truly is a ray of sunshine, and her compassion, professionalism, and dedication to helping others are qualities we deeply admire.
We’ll make sure to pass along your wonderful words to Emily, it will absolutely make her day! It’s feedback like yours that motivates us to continue providing the best experience possible.
Thank you again for your kind words, and we look forward to serving you again in the future!
Warm regards,
Nicholas Humphreys
★★★★★ 5/5
GoogleWe have been dealing with Emma Findeis and she has been very helpful with the guarantor process and any questions we have had.
Janine · 24 May 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleSimon was great and really helpful
Xander · 24 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleSimon- was great
Naomi · 23 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleAmazing agency😁 …
Omolola · 22 May 2025 · Nicholas Humphreys Hatfield
Agent replied · 23 May 2025
Hi Adeogun,
It has been a pleasure having you in one of our managed properties and we thank you for the review
Kind regards
Jack Flanagan
★★★★★ 5/5
GoogleKevin was very helpful, punctual and professional.
Gearoid · 22 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleKevin was very welcoming and nice and seemed eager to answer any queries
Nathan · 22 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleKevin was a great estate agent and helped us immensely with finding a house.
Alexia · 22 May 2025 · Nicholas Humphreys Manchester
★★★★★ 1/5
GoogleRating only, no written review.
T · 22 May 2025 · Nicholas Humphreys Portswood (Southampton)
★★★★★ 4/5
GoogleWe had Kevin show us round, he was very attentive and professional.
Ellie · 22 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleSimon was fantastic today, got everything sorted quickly. Huge help!
Ben · 22 May 2025 · Nicholas Humphreys Nottingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
