Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleThey make misguiding advertisements. A 1 bedroom apartment as a 2 bedroom apartment and charging for a 2 bedroom apartment.... When we moved in, the neighbors were just completely awful!! Listening to music all night long, arguing at 2am, partying every single week, they brought in dogs that would start barking in the middle of the night. They would constantly fight outside our door( the neighbor next door would alway pick up a fight with the guys upstairs). We have contacted the agency and kindly asked them to help us out with this....the only respons they gave us is that they can't do anything except send them a letter in which they can tell them to stop the noise.
We have been constantly contacting the agency that the outside hallway and staircase is just disgusting, trash everywhere, flies , puke from the drunkards living next to us and poop from the dogs they have. We complained for over 3 months just to be told that someone will come to inspect....nobody came to inspect, nobody came to clean!! After we moved out they tried to cut from our deposit for items that are older than I am and for "missing" stuff that they didn't even bother to check for in the appropriate place (initial place where they were when we moved in first). It's been 2 months since we moved out and as of today we have not received our deposit back!!!
DO NOT USE THIS COMPANY! Go with anyone else, but not this company. They will rip you off, they will not give you back the deposit and they will delay anything request from them!! If you do have a contract with them, don't hesitate to report them to the council!
Roxy · 2 January 2019 · Nicholas Humphreys Hatfield
Agent replied · 31 December 2024
Hi Jyugo
I am sorry to hear you was not happy with the service offered. I would like to address each of your points. On our advertisement it is shown as a 1 bedroom flat and reads " Large Living Room which can be used as a second bedroom". This is due to previous tenants using this a second bedroom however the choice is down to the tenants. We also provided and accompanied view of the property to make sure before proceeding the tenants were happy with everything. We acknowledge that there was issues with the block. The particular block of the flat in question was managed by Welwyn Hatfield Borough Council. Whilst the block management, cleanliness of block and noise is outside of our remit we tried out best with numerous telephone conversations and emails to the council. The council then organised for an inspection of the block and we found that the cleanliness of the block improved after this visit. In regards to the deposit this was returned within 3 weeks of you vacating the property. Under the tenancy deposit scheme all dilapidations have to be agreed otherwise it is taken to the TDS adjudicator for assigning. This option was available if you disagreed with the charges for cleaning and minor repairs. We have an opening and closing inventory of the property which justifies the decisions on the deposit.
I am again sorry that you feel you have had a bad experience however everything in our control we have tried to be of assistance to the best of our ability. We at Nicholas Humphreys Estate Agents are sorry that events uncontrollable by us have effected your tenancy. We have a great working relationship with the local council with a large percentage of our properties inspected and have been awarded PAL status.
★★★★★ 5/5
GoogleGreat experience !
Friendly and very helpful. We recieved a lot of help in finding a house that would suit our group, even if it was a little last minute! This is my first time moving out of accomodation, so I had a lot of questions and doubts- Oliver was more than glad to answer them. This was so much less hassle than I had thought; its so good to have a great team for support.
I would definitely use Humphrey's again, and highly recommend going with them.
A big thank you to Oliver and the team!
Mani · 2 January 2019 · Nicholas Humphreys Hatfield
★★★★★ 5/5
GoogleHelpful and very fast. I got my house and moved in on my first day.The good news is that there ain't No deposit required and you can make any monthly payment you wish to pay. I Recommend this company to anyone in search of any form of property especially International Students.
Nana · 23 November 2018 · Nicholas Humphreys Portswood (Southampton)
Agent replied · 31 December 2024
Hi Nana,
We sincerely appreciate your 5-star review!
Here at Nicholas Humphreys, we pride ourselves on ensuring all our tenants receive a friendly and helpful experience renting our properties. Therefore, making us very pleased to hear your positive feedback.
★★★★★ 1/5
Googlereceived very poor service. I have been put through real stress due to staff not dealing with issues i keep phoning and asking for staff to return my calls, they say they will but never do and i am trying my hardest to resolve an issue with them.
Radha · 11 November 2018 · Nicholas Humphreys Leicester
★★★★★ 5/5
GoogleVery knowledgable office, let my house in Southsea within one week for Student next year. They have taken professional photographs, work over the weekend and late into the evening. Impressed with their service and looking to take their managed service in the summer.
Flora · 11 October 2018 · Nicholas Humphreys Portsmouth
Agent replied · 31 December 2024
Thank you for this positive review. Glad you enjoy the service we provide.
★★★★★ 1/5
GoogleI'm renting one of their student properties in Durham. They almost always ignore emails with any issues you have, and you'll have to resend them multiple times before you get a response. For the first few months I was in the property I didn't receive any advance notice of viewings, which is extremely unprofessional. My partner who is also in the same property has never once received a response to her emails or messages.
They manage the internet for us, but when payments are due will not let us know until it is late, at which point they will threaten to cut it off if payment is not received immediately. They basically work through threats.
Would definitely not recommend.
Joseph · 10 October 2018 · Nicholas Humphreys Durham
★★★★★ 5/5
GoogleEasily the best estate agents in Birmingham. Friendly and professional service. They showed me the rental property the same day and kept me updated throughout the entire process. Helped me secure the property I wanted. A big thank you to Amrit Panesar for going the extra mile and making my experience very pleasant. Definitely recommend this estate agent.
Jakir · 23 September 2018 · Nicholas Humphreys Birmingham
Agent replied · 31 December 2024
Thank you Zakir!
★★★★★ 5/5
GoogleIt was a pleasure doing business with Amrit Panesar; extremely reasonable rates, trustworthy, diligent and reliable. Amrit gained my confidence immediately with his suave mannerisms, his understanding of the property market and his honesty. He went the extra mile to ensure a smooth transaction in every way and found me really good tenants in a couple of days. I will definitely recommend Amrit, the creme de la creme of estate agents in Birmingham! Thank you so much! :)
Suchandra · 23 September 2018 · Nicholas Humphreys Birmingham
★★★★★ 5/5
GoogleKeywords: Excellent, polite, quick, well informed. professional, premium experience
I was skeptical at first about working with an Agent for my property but working with Amrit at Nicholas Humphreys Birmingham was a pleasure! Amrit is very professional, well dressed and most importantly is down to earth and easy to talk to! He has kept me up to date at each stage and given good advice, He has numerous contact methods so keeping in touch was really easy and regularly found tenants to view the property. The company carries out extensive tenancy checks and right to rent and strives to help both the landlord and the tenants. When visiting property Amrit always comes in the branded company car and on his first visit took very professional photos. (just a shame i couldn't keep the flowers!)
In terms of fees, he has always kept me informed and although it is at the premium end of the market, it is well worth it!
Alex · 23 September 2018 · Nicholas Humphreys Birmingham
★★★★★ 5/5
GoogleSo quick to find me a house in Sheffield - they asked specific questions about where i wanted to live, how much i wanted to spend etc. Picked me up and took me around the houses and then i was able to sign everything online - very efficient.
Flora · 10 June 2018 · Nicholas Humphreys Sheffield City
★★★★★ 5/5
GoogleExcellent customer service so far. Very professional and they ensure the students' best interest is at heart. The house viewing were very quick to arrange with convenient pick up and drop off's offered. Also in particular Matt took the extra step to lower the rent price and alter the move in dates with our property to cater to our needs. There is no fuss with them and they are quick to respond and help us out without a doubt. Very reasonable priced properties too, all catered to our liking! Extremely happy with the service, especially compared to most student housing letting agency's who most of the time do not respond to any issues seriously. Would recommend Nicholas Humphreys to all students and non students out there. Thanks to Matt too for all his help along the process, greatly appreciate it!
Shreya · 10 June 2018 · Nicholas Humphreys Sheffield City
Agent replied · 31 December 2024
Thanks for the Positive feedback Shreya. it was a pleasure to help you find your property. Matt
★★★★★ 5/5
GoogleThorough and consistent service. Helped finding a property and offered loads of help and guidance with signing contracts, all questions were answered very honestly and nothing was big an ask. The experience was very smooth as all the stress was taken off our hands! Would definitely recommend!
Millie · 29 April 2018 · Nicholas Humphreys Sheffield City
★★★★★ 5/5
GoogleI've had a great experience securing an apartment in Sheffield with Matt. Matt has kept up excellent communication, and has been very helpful explaining everything along the way. Thanks for all your help!
N · 29 April 2018 · Nicholas Humphreys Sheffield City
Agent replied · 31 December 2024
Thanks for the Feedback and hope you are enjoying the property, Matt
★★★★★ 5/5
GoogleGreat company. Matt Kemp was extremely helpful and answered all our calls and questions very quickly. Viewed the property and decided to get it on the same on the same day thanks to thier convient work hours. Made what is usually a stressful experience a very pleasant one.
Anna · 29 April 2018 · Nicholas Humphreys Sheffield City
Agent replied · 31 December 2024
HI Anna . Thanks for the positive feedback, it was a pleasure to be able to help you both find your ideal apartment.
★★★★★ 5/5
GoogleI have two houses in Sheffield, within a few hours of speaking with the Director they booked in to come round and take photos (with dressing) of the houses. They were online within the day and viewings from the next day. They did viewings on evenings and weekends and let the properties both very quickly for the next year. I would recommend them to any landlords in Sheffield.
James · 29 April 2018 · Nicholas Humphreys Sheffield City
Agent replied · 31 December 2024
Thank you for allowing us to market your lovely houses and im happy your pleased with the results. Matt
★★★★★ 5/5
GoogleFirst experience using an estate agents for my student house going into my second year of study, everything went very smooth, staff were friendly and genuine would highly recommend.
Matthew · 10 February 2018 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleThe place to go for Student Rentals in Manchester!
David · 10 February 2018 · Nicholas Humphreys Manchester
Agent replied · 8 February 2025
Thanks for your positive review and rating!
★★★★★ 5/5
GoogleVery efficient and helpful team at this letting agency. They have made letting property a more pleasurable experience.
Emma · 10 February 2018 · Nicholas Humphreys Manchester
★★★★★ 4/5
GoogleVery pleased with the service from Annie at Humphreys , kept informed at every step, sale of house went through smoothly.
Roy · 9 February 2018 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleGreat level of service from Oliver and Emmilia at this letting agents. Highly recommended
ACL · 9 February 2018 · Nicholas Humphreys Hatfield
★★★★★ 5/5
GoogleHelpful team! Good houses!
Josh · 9 February 2018 · Nicholas Humphreys Norwich
Agent replied · 7 February 2025
Hi Josh, thanks for your review. From all the team at Nicholas Humphreys
★★★★★ 5/5
GoogleAfter sending in my inquiry, they got back to me within 3 days, when I went in for a viewing, I was shown 6 properties and everything was explained to me well. I ended up reserving a property. Richard was very welcoming. I would recommend students to rent from the company.
Sile · 9 February 2018 · Nicholas Humphreys Derby
★★★★★ 5/5
GoogleVery professional and efficient. Nicholas Humphreys is a great choice if you're looking for student lettings, huge range of houses and the staff were always ready to help. Definitely recommend.
Edward · 9 February 2018 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleI would highly recommend this estate agent to any other students.
Rowena · 9 February 2018 · Nicholas Humphreys Nottingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
