Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

★★★★★ 1/5

Google

Only gave the 1 star because it's not possible to give 0. This company is the worst for money grabbers who don't have any respect for there customers and don't even admit to there mistakes because it's not on paper. I have a few real examples that everyone thinking of going with this company need to hear: 1) My girlfriend was signed up to a contract for a year in a house that she only lived in for 2 months from july 2017 to august but understood it was her mistake so has still been paying her rent every month without a problem until around march 2018 when she received a call saying she is now in debt. The problem was that she went in and asked instead of paying quarterly to pay monthly and was told it would be a figure of 243.75 but they had split her payments for the first quarter into 4 instead of 3 and the correct rent should have been 325 but was never informed about this and is a rificulous thing to do in the first place. She was just told to set up a standing order of 243.75 for 12 months which she did happily but now they are saying she owes all of that difference because of their mistake "because it's not in the contract". So I advise everybody to steer clear of this company but if you have no choice make sure not to take any word of theirs and make sure everything is written down with their signature on it even if it's a simple conversation because they will not keep to their word. 2) I signed up for a flat and legally don't have to sign anything until the day I moved in but wanted to get everything sorted out the way to be organised so I found a flat and paid my £70 fee to take it off the market and signed an agreement. Nearly 3 months before the move in date I realised I couldn't actually live there for disclosed reasons. The only way I was not tied in to the property and had to pay rent was to do their job for them and find a new tenant which then had to pay their £70 fee extra but despite not having to do any work and getting an extra £70 that they wouldn't have had in the first place, I was then made to pay a hidden £250 fee also. If I didn't go out of my way and take time off of work to sort out a new tenant I would have been made to pay the rent of a flat i'm not even living in. 3) I actually know a couple of students who used to work with the company and all have agreed that behind the scenes all the staff slag off their customers and don't care even the smallest amount about them. Another thing is that they even admit to ripping people off. SO... Please realise that any value of money you hear be prepared to potentially double it or even pay random fees you're not told about. Also since then I have been with some really good estate agents. There are so many better options in derby. Just DO NOT go with these money grabbers. I told this story to a few estate agents and all of them were shocked at how badly Nicholas Humphreys treat people but also said they weren't surprised because they hear it all the time about them in particular.

Corey · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 4/5

Google

Edit: With a new mix of staff the agency has become reliable. Old: Richard is the most cynical man I ever met. He's trying to make my group move into a house with health hazards and missing furniture, blowing each of us off when we want to speak about the issues. Two more weeks, if things don't get sorted by then we'll be going to the property ombudsman, it's not on.

Angel · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

The best student agency in Derby, we`ve just moved into our house (Sept 2018) and it`s ace. Very clean and everything we requested has been sorted. Helen is our contact and she always gets back to us and makes life easier for us, thanks Helen.

Rehan · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

Their prices are just absolute extortion. If you're looking to rent a place then look elsewhere, or better yet, go completely private. They're friendly and helpful when you first walk in, they'll help you find a property and arrange viewings, sound great! But wait until you actually get a place from them to find that there's a massive list of defects including falling roof tiles! We found atleast 3 in our back yard and the sun can be seen from the glass loft door. I know the house is old but jeez atleast fix the issues or tell your customers of them (Oh wait... They wouldn't be able to make a killing on their profits then would they?).

J · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

The worst experience with a letting agency ever no communication either written or verbally. Berlinda my so called property mangers has never once rang me writen to me about the property didn't give any updates. Poor all round. Going to be letting out my own property soon and there is no way I will be using them. Dispicable performance from them . I will be contacting trading standards to complain formally as the management are also rubbish and don't call back when they say they will. If you are looking for a property don't go with them you will only regret it later on. If your renting a property out I wouldn't trust them they lie to you and make false promises.

Chris · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

I have used NH property letting service and property selling service now in Derby for over 7 years . I highly recommend their services . In particular I would single out Belinda Cunningham in the rental / property management department as providing a first class service at all times. Belinda always ensures that your property when under her care is maintained to the highest levels . Annie Hurst in the sales department always tries to get the best and fairest price when selling . 5 stars service.

Dermot · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

Rented a lovely house through Humphreys for a few months. Belinda was wonderful and was possibly the best property manager we could have asked for. Couldn't recommend them high enough for any renal properties

Brittany · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 4/5

Google

Used NH for our new property rental and subsequently for our second property 6 months later because of the service experienced. Got tenants signed in less than 24 hours. 5 stars to Belinda and the team. Had a couple of repairs and one tenancy renewal which seems to have gone well although did have to ask for the interim report and would have liked photos too. Previously used another agency who's service wasn't great so very cautious and weary of letting agencies. Would definitely recommend NH and specifically Belinda.

Denise · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

Horrible experience. Don’t go through Nicholas humphreys and do not stay at Norman house. First I paid for a deposit on a flat that I was told a few days after I couldn’t move into after they already reserved the room and took my money, so they gave me a different flat. I Didn’t have proper hot water running for the first 2 months and was given no property manager number to come deal with situation. NH kept delaying the issue. There was a fire which ruined my en-suite bathroom and master bedroom and left the walls all moldy. I couldn’t sleep in there for 2 months. I wasn’t given no compensation. To top it all off their plumber they sent out to fix the water broke my door chain and they charged me for it! Saying there’s no proof for that. Avoid this company and Norman house at all costs.

J · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

Rented a property managed by Nicholas Humphreys for a year, any problems were always quickly resolved and find the letting agent really easy to communicate with. Unfortunately our property was sold by the landlord and we had to vacate the property. The property manager Holly was very sympathetic towards the situation and really made the difficult time alot easier, she has been so helpful working around our moving dates etc for final inspections and emailing us back quickly. They also gave a good reference for us for our next rented property which has helped in the referencing process. Thanks!

Carrianne · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

I recently rented my property out for the first time, I chose Nicholas Humphreys and they have completely surpassed my expectations. Belinda put the property on the market on Thursday and it was let out the next day. NH has kept me well informed during the process and been responsive to my emails, as well as being competitively priced in comparison to other local agents. I would highly recommend NH to anyone considering letting their property.

Matt · 2 January 2019 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

First time renting a house very reliable and professional service, would definitely recommend.

Luke · 2 January 2019 · Nicholas Humphreys Manchester

★★★★★ 4/5

Google

Overall, a good lettings agent company. Usually fast to deal with any issues brought forward directly or through their maintenance issue report system.

Mannan · 2 January 2019 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

once again Timur proved his excellence to us! Well marketed, and quickly tenanted - exactly what every landlord wants. Highly recommended!

Shifra · 2 January 2019 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

Really easy for me and my friends to get sorted with a house! The process has been so quick and hassle free would definitely recommend.

Erin · 2 January 2019 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

All of the staff that my flatmates and I worked with were very helpful, and very quick to respond whenever we had any questions. All in all, we’re very happy with the place that we’ve ended up with.

Shannon · 2 January 2019 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

Very friendly staff and I found the whole process to be very smooth. They were more than happy and helpful to answer any questions I had throughout the process and were quick to return calls and follow up when I had any outstanding queries. Highly recommendable.

Luke · 2 January 2019 · Nicholas Humphreys Manchester

★★★★★ 1/5

Google

Honestly , the most unprofessional letting agency I have ever experienced. It is a NIGHTMARE trying to communicate with these people. We have had maintenance issues that have been left for MONTHS. They have ignored countless emails, the maintenance reporting system is completely pointless... staff haven’t got a clue about anything. Pathetic. Do yourselves a favour and find a different letting agency.

Courtney · 2 January 2019 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

Really friendly staff. My housemate and I have no qualms about getting in touch if we have an issue and are always kept in the loop. We have stayed in the same property for 2 years thanks to the hassle-free service from Nicholas Humphreys.

Maisie · 2 January 2019 · Nicholas Humphreys Manchester

★★★★★ 3/5

Google

It's an estate agent

Rob · 2 January 2019 · Nicholas Humphreys Northampton

★★★★★ 5/5

Google

fantastic service , Humphreys rent all of mine and family's property out cost effective and do what that say thanks once again Paul

Daventry · 2 January 2019 · Nicholas Humphreys Northampton

★★★★★ 1/5

Google

I'm renting one of their student properties in Durham. They almost always ignore emails with any issues you have, and you'll have to resend them multiple times before you get a response. For the first few months I was in the property I didn't receive any advance notice of viewings, which is extremely unprofessional. My partner who is also in the same property has never once received a response to her emails or messages. They manage the internet for us, but when payments are due will not let us know until it is late, at which point they will threaten to cut it off if payment is not received immediately. They basically work through threats. Would definitely not recommend.

Joseph · 2 January 2019 · Nicholas Humphreys Durham

★★★★★ 5/5

Google

Rating only, no written review.

Luke · 2 January 2019 · Nicholas Humphreys Portswood (Southampton)

★★★★★ 1/5

Google

Completely incompetent buffoons

Harry · 2 January 2019 · Nicholas Humphreys Portswood (Southampton)