Trusted Agent profile · North Yorkshire, County Durham and Middlesbrough

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Michael Poole estate agents in Ingleby Barwick, Billingham, Redcar and 7 more

4.7

★★★★★ Excellent

5,392 reviews across 12 offices and 4 platforms

www.michaelpoole.co.uk

Michael Poole has 12 offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough (two offices), Nunthorpe, Yarm (two offices), Stockton, Eston, Coulby Newham and Guisborough (North Yorkshire, County Durham and Middlesbrough). Together they have 5,392 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,067

Reviews on Google

All 12 offices

Facebook logo

4.2 / 5

58

Reviews on Facebook

Business-wide

The Trusted Agent logo

5.0 / 5

20

Reviews on The Trusted Agent

All 12 offices

Trustpilot logo

247

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Michael Poole's 12 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Michael Poole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Mo has been amazing while we've been looking for a place - it's so nice when Estate Agents are on WhatsApp as it's so much quicker and convenient, and Mo is so responsive, which isn't something you can say for every Estate Agent. He's organised loads of viewing and asked for feedback, so I'm really appreciative of everything he's done for us so far!

Beth · 22 March 2026 · Michael Poole Middlesbrough

Agent replied · 23 May 2026

Dear Beth, Thank you so much for your lovely 5⭐ review! We are really pleased to hear that Mo has been so helpful during your search. Providing quick and convenient communication is really important and it is great to know that being available on WhatsApp made the process easier for you. Mo will be delighted to hear that his responsiveness and effort in arranging viewings and keeping in touch has made such a positive difference. Thank you again for your kind words and for choosing Streets Ahead. We really appreciate your feedback and look forward to helping you further on your property journey! 😊 Kind regards, Zoe Streets Ahead

5/5

Google

Pat and the team were brilliant, they worked hard on getting my land sold and were totally professional. Highly recommend.

Fiona · 22 March 2026 · Michael Poole Nunthorpe

5/5

Google

We received excellent service from RWW during the sale of our house. No problems with them bringing people round to view the property; always on time. And Sarah was excellent at progress chasing & keeping us informed during the period up to exchange and completion.

Lynda · 22 March 2026 · Michael Poole Nunthorpe

5/5

Google

Having just sold my house in a challenging, flat market, I can honestly say that RWW were brilliant in making it happen. The team in the Battle office, led by Pat, were fantastic throughout the process. I wouldn’t hesitate to use them again.

Jason · 22 March 2026 · Michael Poole Nunthorpe

5/5

Google

Superb service, John, Jack and the team really put in the effort and showed an attention to detail that helped immensely with the sale of our house.

David · 21 March 2026 · Michael Poole Redcar

Agent replied · 21 June 2026

Thank you David for your wonderful review. It was a pleasure being able to help you with sale of your home, best wishes, John

5/5

Google

We used Jack and John to sell our house, and they were absolutely amazing from start to finish. We genuinely couldn’t fault them at any point in the process. Our house was listed on a Tuesday, and by Saturday morning we had already accepted an offer over the asking price, which exceeded our expectations. Unlike some other local agents we spoke to, Jack and John were down to earth and never came across as pushy or overconfident, which we really appreciated. Even when it came to our onward purchase, they went above and beyond, offering helpful advice and support that they really didn’t have to provide. Their professionalism, communication, and willingness to help made the whole experience far less stressful. We wouldn’t hesitate to recommend them!

Aimee · 21 March 2026 · Michael Poole Redcar

4/5

Google

Although the let didn't go as wished, Conor was very responsive and dedicated good effort to the process.

Muideen · 21 March 2026 · Michael Poole Redcar

1/5

Google

I would not use this company for anything they were very unprofessional, unhelpful. They told me they can sell my property within 4 to 5 weeks which never happened.

Sandy · 21 March 2026 · Michael Poole Redcar

5/5

Google

Brilliant service from top to bottom. A special mention to Conor who went out of his way to show us house at such short notice . And his professionalism from start to finish making the whole process go so smoothly and efficiently. Credit to the company

James · 21 March 2026 · Michael Poole Redcar

5/5

Google

We was booked in to view a house very quickly and they helped us make a offer for a house very happy woth service

Jade · 21 March 2026 · Michael Poole Redcar

5/5

Google

I had an outstanding experience working with Conor while letting out my property. From the very beginning, the service felt genuinely personal and attentive. Conor took the time to understand exactly what I was looking for in terms of tenants and how I wanted the process handled, and he tailored everything around that. Communication throughout was excellent. I was kept fully informed at every stage, and any questions or concerns were dealt with quickly and professionally. What really stood out was Conor’s proactive approach and attention to detail, nothing felt rushed or transactional. It was clear he genuinely cared about getting the right outcome rather than simply closing a deal. The whole process ended up being far smoother and stress free due to Conor’s expertise and dedication. His knowledge of the market, combined with his friendly and approachable manner, made a big difference. Conor had the property let within hours of putting it on the markets and all the paperwork tied up within a day! Amazing service. I wouldn’t hesitate to recommend Conor to anyone looking for an estate agent who provides a truly personalised and professional service. It’s rare to find someone who combines efficiency, transparency and genuine care for their clients as well as he does.

Louise · 21 March 2026 · Michael Poole Redcar

5/5

Google

Good friendly team. Purchased a property and found them to be professional and made the process simple.

Peter · 20 March 2026 · Michael Poole Ingleby Barwick

5/5

Google

Very wonderful service, the easiest move I’ve ever done. Thank you guys, can I give 10 stars?

James · 18 March 2026 · Michael Poole Eston

5/5

Google

Excellent support from the lettings team; always swift in their response, friendly in their comms, and successful in navigating any bumps in the road. Would recommend.

Lisa · 18 March 2026 · Michael Poole Redcar

5/5

Google

Such a positive experience with this company. Big thank you to Annie who ensured I was updated throughout the purchase process and Jack for his help after sale. I wish this team the very best and thank you x

Victoria · 18 March 2026 · Michael Poole Redcar

5/5

Google

Bobby showed us around the property this morning. He was extremely professional and friendly. Bobby was very knowledgeable, both about the surrounding area and the property. We were given plenty of time to look around and ask questions. Bobby ensured we had a positive experience and told us not to hesitate to get in touch if we had further questions. We will be in touch. Jacky Humphreys

Samantha · 18 March 2026 · Michael Poole Redcar

5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish from the Yarm Branch! The team are great and I can't speak highly enough of Stacey, she's wonderful to work with and always kept us informed throughout the whole process. A big Thank you!! 😊

Angela · 17 March 2026 · Michael Poole Eston

5/5

Google

Kathryn and Andrew at Michael Poole were fantastic. Coordinating the sale of my property whilst permanently based outside of the UK, their communication was flawless and their professionalism second to none. Highly recommended

David · 17 March 2026 · Michael Poole Stockton

5/5

Google

Really happy with the service. Sukhy has been proactive, friendly, and always available to answer questions. The process has been smooth and well managed

Fenabg · 17 March 2026 · Michael Poole Ingleby Barwick

Agent replied · 17 May 2026

Thank you for your kind feedback! We're really pleased to hear you had a smooth experience and that Sukhy was proactive and helpful throughout the process. We truly appreciate your support.

5/5

Google

Sukhy was very helpful helping us find a home rental. The process was quick and smooth. Thank you Sukhy amazing service.

Liberty · 17 March 2026 · Michael Poole Ingleby Barwick

Agent replied · 17 May 2026

Thank you so much for your kind words! It was a pleasure helping you find your new home. I'm really glad the process felt quick and smooth for you. If you ever need any help in the future, please don't hesitate to reach out. Wishing you all the best in your new place!

5/5

Google

Very warm welcome from Emilene and Debbie.Myself & my wife found the bungalow of our dreams and , although this was a very complicated move with six in the chain ,the staff all pulled together to get it done .Thank you once again

Neville · 17 March 2026 · Michael Poole Billingham

5/5

Google

Would highly recommend anyone to use Micheal Poole. Especially going through Aslan he is amazing and made everything very stress free for me finding our home for me and my family.

Caitlin · 16 March 2026 · Michael Poole Middlesbrough (64-66 Borough Road)

5/5

Google

First of all a massive thanks to all Micahel Poole staff. A big thank you to Aslan who helped me from start to finish. Thank you so much for helping me secure the property.

Asad · 16 March 2026 · Michael Poole Middlesbrough (64-66 Borough Road)

5/5

Google

We really appreciate the swift responses regarding our new rented home. Aslan Manzur is good at his job and understanding.Keep up the good work Aslan.

Emamuzou · 16 March 2026 · Michael Poole Middlesbrough (64-66 Borough Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Michael Poole

Which Michael Poole office has the most reviews?

Ingleby Barwick has the most, with 1,268 reviews rated 4.7 out of 5, followed by Billingham with 1,128.

Where are the Michael Poole offices?

The 12 Michael Poole offices, by town:

  • Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
  • Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
  • Eston: 129 High Street, Eston, Middlesbrough, TS6 9JD
  • Guisborough: 10 Chaloner Street, Guisborough, TS14 6QD
  • Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
  • Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
  • Middlesbrough (64-66 Borough Road): 64-66 Borough Road, Middlesbrough, TS1 2JH
  • Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
  • Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
  • Stockton: High Street, Stockton, TS18 1SP
  • Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
  • Yarm (59 High Street): 59 High Street, Yarm, TS15 9BH
What do sellers say about Michael Poole?

9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."

What do landlords say about Michael Poole?

5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."

Has Michael Poole won any awards?

Yes. In The Trusted Agent 2026 awards, Billingham won Platinum, Ingleby Barwick won Gold and two more branches won awards.

Want Michael Poole to help?

Send Michael Poole a message.

What do you need help with?

Michael Poole will use your details to contact you about this. See our privacy notice.

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