★★★★★ 2/5
GoogleWe had been given the impression by the vendor that they wanted a quick sale. We organized ourselves in a matter of weeks after the offer was accepted but were left hanging around for 4 months before moving in. Stacey was fairly speedy during the offer process though gave no advice, just relayed messages. During the long wait Stacey was hard to track down and took a long time to provide any explanation for the delay. We felt she was passively relaying messages rather than working hard on our behalf to move the purchase along and avoid further storage costs for us. Not a particularly pleasant experience.
Jackie · 10 October 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleJoanne Miller from the Nunthorpe office was my point of contact. She was very polite, helpful and professional from start to finish. Highly recommended.
Paul · 9 October 2026 · Michael Poole Nunthorpe
★★★★★ 5/5
GoogleMichael Poole's Guisborough team provided an excellent service. Good , prompt communication. Very supportive and professional, particularly Alisha who steered us through the selling process with great patience. We were kept informed at all stages of the process The organisation of viewings was efficient and effective. All led to the successful property sale we had hoped for. Many thanks.
Christine · 7 October 2026 · Michael Poole Guisborough
★★★★★ 5/5
GoogleMichael Poole's of Redcar gave us an EXCELLENT service commencing from our very first meeting regarding the sale of our property. Emma was par excellent in her extremely pro-active commitment from the outset of our property sale right to a very timely and successful completion.
BobG · 6 October 2026 · Michael Poole Redcar
★★★★★ 5/5
GoogleI dealt with Stacey in the Yarm office and she was very helpful and responsive. Would certainly recommend
Luci · 5 October 2026 · Michael Poole Yarm (59 High Street)
★★★★★ 5/5
GoogleWorking with Stacey to purchase my new home has been an absolute pleasure. She was always super responsive, accommodating, and incredibly quick to help with all of my queries. Highly recommended!
Stavrianna · 5 October 2026 · Michael Poole Yarm (59 High Street)
★★★★★ 5/5
GoogleSarah was always polite and helpful and worked diligently to find a new tenant and always kept me up to date with progress. Thanks again to her and her colleagues at Michael Poole.
John · 3 October 2026 · Michael Poole Billingham
★★★★★ 5/5
GoogleEveryone very helpful giving a very good service , Niamh has been very easy to contact and very accommodating
P · 2 October 2026 · Michael Poole Ingleby Barwick
★★★★★ 5/5
GoogleJoanne has been amazing with us through this process she has had to listen to my endless and constant phone calls of worry and she has been so supportive and reassuring through your going out of her way to ensure we get the move as soon as possible couldn’t ask for a better person to handle our move :) box of chocolates and card on her way because she was just amazing
Jessie · 1 October 2026 · Michael Poole Nunthorpe
★★★★★ 5/5
GoogleWorking with Stacey to purchase my new home has been an absolute pleasure. She was always super responsive, accommodating, and incredibly quick to help with all of my queries. Highly recommended!
Stavrianna · 29 September 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleI dealt with Stacey in the Yarm office and she was very helpful and responsive. Would certainly recommend
Luci · 28 September 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleWe were extremely pleased with the service we received from Michael Poole when selling our house. From start to finish, the communication was excellent, and we always felt informed and supported throughout the process.
Our sale became particularly challenging due to some difficulties with our buyer, but the team at Michael Poole were fantastic in helping us navigate the situation. They remained professional, helpful and reassuring throughout what could have been a very stressful time.
We really appreciated their hard work and the way they kept things moving, and we wouldn’t hesitate to recommend Michael Poole to anyone looking to sell their property. Excellent service from a friendly and professional team.
Damian · 27 September 2026 · Michael Poole Stockton
★★★★★ 5/5
GoogleExcellent service from Debbie and Sarah. The purchase went smoothly from start to finish, and they provided brilliant support in finding a tenant for the property. Friendly, professional and efficient throughout. I would highly recommend Michael Poole.
Vicki · 25 September 2026 · Michael Poole Billingham
★★★★★ 5/5
GoogleStaff are very throughly trained and informative . Thank you for 100% commitment
Danielle · 25 September 2026 · Michael Poole Ingleby Barwick
★★★★★ 5/5
GoogleStacey was absolutely amazing to work with throughout the purchase of our first home. Quick to respond, always follows up and always friendly to deal with - wouldn’t hesitate to recommend Michael Poole
Tom · 21 September 2026 · Michael Poole Yarm (59 High Street)
★★★★★ 5/5
GoogleEasy to work with always got back to you straight away. Within 3 weeks my house was valued pictures taken and sold.
Joel · 20 September 2026 · Michael Poole Guisborough
★★★★★ 5/5
GoogleOur experience with Michael Poole Estate Agents has been very good. Alisha and Jack at were both excellent in helping us sell our property. Everything was done very professionally and friendly. We would definitely recommend using this estate agents.
Joan · 20 September 2026 · Michael Poole Guisborough
★★★★★ 5/5
GoogleVery pleased with the service from sales. Dealt with all viewings and found a buyer. Now keeping me informed of progress. Always friendly people to deal with whenever I have called. Just what I wanted from my agents.
Malcolm · 20 September 2026 · Michael Poole Guisborough
★★★★★ 5/5
GoogleVictoria was great in helping me sell my home
Charlotte · 19 September 2026 · Michael Poole Nunthorpe
★★★★★ 5/5
GoogleStacey was absolutely amazing to work with throughout the purchase of our first home. Quick to respond, always follows up and always friendly to deal with - wouldn’t hesitate to recommend Michael Poole
Tom · 15 September 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleEmeline helped me with buying my first home, she was really helpful throughout the whole transaction. Kept me up to date and chased solicitors when required. I’d highly recommend the Billingham Branch to anyone looking to purchase a property
Thanks Emeline 😊
Adam · 14 September 2026 · Michael Poole Billingham
★★★★★ 5/5
GoogleEnjoyed meeting with Nick. He was able to get us in to see a property in which we were interested same day.
Matthew · 12 September 2026 · Michael Poole Yarm (59 High Street)
★★★★★ 5/5
GoogleGreat service and experience with Stacey and Nick at Yarm branch selling my mother’s property. They kept me informed all the way through and always left messages or emails when I was unable to take calls stuck in meetings at work. They worked hard with solicitors on both sides to keep things moving. Would not hesitate to use again or recommend.
Pia · 12 September 2026 · Michael Poole Yarm (59 High Street)
★★★★★ 5/5
GoogleBoth Nick and Stacey were very helpful throughout our house sale - they gave us feedback after each viewing and once we had a buyer ,
Nick was excellent in keeping us informed throughout the process .
Angela · 12 September 2026 · Michael Poole Yarm (59 High Street)
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