Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotExcellent sales progression team at…
Excellent sales progression team at Michael Poole. Helen was amazing right from the start. She kept a very close eye on what was happening in the chain and was very proactive about chasing up the other agent and getting updates from solicitors. This is the best sales progression experience I've ever had, having used many other agents in other areas of the UK in the past. And despite all the problems and delays caused by others in the chain, I'm pleased to say we got there in the end. Thank you Helen and team !
Ena · 8 October 2026 · Michael Poole Yarm
★★★★★ 5/5
TrustpilotWe dealt with Alisha Fonseca for the…
We dealt with Alisha Fonseca for the purchase of our property, Alisha was very competent pleasant young lady, and did a great job at each stage of our purchase.
Joanne · 7 October 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleMichael Poole's of Redcar gave us an EXCELLENT service commencing from our very first meeting regarding the sale of our property. Emma was par excellent in her extremely pro-active commitment from the outset of our property sale right to a very timely and successful completion.
BobG · 6 October 2026 · Michael Poole Redcar
★★★★★ 5/5
GoogleSarah was always polite and helpful and worked diligently to find a new tenant and always kept me up to date with progress. Thanks again to her and her colleagues at Michael Poole.
John · 3 October 2026 · Michael Poole Billingham
★★★★★ 5/5
TrustpilotDanielle & Hollie
Great help from Danielle & Hollie, smooth process answered any questions I needed. Would recommend using!
Matthew · 2 October 2026 · Michael Poole Coulby Newham
★★★★★ 5/5
GoogleEveryone very helpful giving a very good service , Niamh has been very easy to contact and very accommodating
P · 2 October 2026 · Michael Poole Ingleby Barwick
★★★★★ 5/5
TrustpilotJo Miller from the rental team was…
Jo Miller from the rental team was fantastic. Made the process really easy to understand and follow as I’d never rented before. Quick to answer any questions I had. Friendly but very professional service.
Greatwhite · 1 October 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleJoanne has been amazing with us through this process she has had to listen to my endless and constant phone calls of worry and she has been so supportive and reassuring through your going out of her way to ensure we get the move as soon as possible couldn’t ask for a better person to handle our move :) box of chocolates and card on her way because she was just amazing
Jessie · 1 October 2026 · Michael Poole Nunthorpe
★★★★★ 5/5
GoogleWorking with Stacey to purchase my new home has been an absolute pleasure. She was always super responsive, accommodating, and incredibly quick to help with all of my queries. Highly recommended!
Stavrianna · 29 September 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleI dealt with Stacey in the Yarm office and she was very helpful and responsive. Would certainly recommend
Luci · 28 September 2026 · Michael Poole Yarm
★★★★★ 5/5
TrustpilotVery happy with the experience of…
Very happy with the experience of selling our property with Michael Poole. The advice on price point was spot on. We had several potential buyers very quickly. Craig was very pro active and easily contactable and Ruby stepped in if he was unavailable. We will use them again.
Mrs · 28 September 2026 · Michael Poole Yarm
★★★★★ 4/5
TrustpilotThank you Niamh and Michael Poole
We would like to sincerely thank Niamh at Michael Poole Ingleby Barwick office for all her help and support in getting tenants into our house.
From the very beginning, Niamh has been incredibly helpful in guiding us through the whole process. She has always been quick to respond, professional, and happy to answer any questions we had along the way.
Her knowledge, communication, and dedication made what could have been a stressful process much easier for us. Most importantly, she worked hard to help us find the right tenants for our property, and we are extremely pleased with the outcome.
We genuinely appreciate all of Niamh’s help and would have no hesitation in recommending her to anyone looking for an estate agent.
Thank you, Niamh, for all your hard work and support!
Drs Aminu and Naimah
Aminu · 26 September 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleExcellent service from Debbie and Sarah. The purchase went smoothly from start to finish, and they provided brilliant support in finding a tenant for the property. Friendly, professional and efficient throughout. I would highly recommend Michael Poole.
Vicki · 25 September 2026 · Michael Poole Billingham
★★★★★ 5/5
GoogleStaff are very throughly trained and informative . Thank you for 100% commitment
Danielle · 25 September 2026 · Michael Poole Ingleby Barwick
★★★★★ 1/5
TrustpilotPoor service
Booked an appointment 3 weeks in advance for a valuation and they didn't turn up. They said they'd doubled booked as they were changing over computer systems. This was even though they'd sent us an email that morning reminding us of the appointment.
David · 24 September 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleVictoria was great in helping me sell my home
Charlotte · 19 September 2026 · Michael Poole Nunthorpe
★★★★★ 5/5
TrustpilotHouse Sale
Our experience with Michael Poole Estate Agent has been very good. Guisborough branch have been excellent helping us all the way to selling our home.
We would definitely recommend them as a professional and helpful service.
Joan · 18 September 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleStacey was absolutely amazing to work with throughout the purchase of our first home. Quick to respond, always follows up and always friendly to deal with - wouldn’t hesitate to recommend Michael Poole
Tom · 15 September 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleEmeline helped me with buying my first home, she was really helpful throughout the whole transaction. Kept me up to date and chased solicitors when required. I’d highly recommend the Billingham Branch to anyone looking to purchase a property
Thanks Emeline 😊
Adam · 14 September 2026 · Michael Poole Billingham
★★★★★ 5/5
TrustpilotGuisborough Office Service
I bought a house via Alisha in the Guisborough Office and the service was both personal and professional. The viewing was set up to suit both parties and the post viewing service was excellent.
Mike · 11 September 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleEmeline helped me with buying my first home, she was really helpful throughout the whole transaction. Kept me up to date and chased solicitors when required. I’d highly recommend the Billingham Branch to anyone looking to purchase a …
Harry · 11 September 2026 · Michael Poole Billingham
★★★★★ 5/5
TrustpilotGreat service from Michael Poole Yarm…
Great service from Michael Poole Yarm Branch - Stacey, Derek and Nick.
Stacey in particular was the decisive factor in appointing Michael Poole, from the first interaction she was clear and informative on the whole process and was on hand throughout. Would highly recommend.
Glen · 9 September 2026 · Michael Poole Yarm
★★★★★ 5/5
GoogleExcellent service throughout and a pleasure to deal with all the team at Billingham. I was kept upto date very quickly with all aspects of the house sale. I would highly recommend Michael Poole Billingham to anyone who is thinking of selling their home in the future.
Ian · 9 September 2026 · Michael Poole Billingham
★★★★★ 5/5
GoogleBrilliant service from Michael Poole (Nunthorpe Branch) for the sale of my property. Kept in touch throughout the process and made it so easy and simple to complete. Excellent, well produced images of my property on the advertisement too which helped sell my property very quickly. In addition, they also placed my property on Right Move and On the Market websites. I would thoroughly recommend Michael Poole Estate Agents to anyone selling there property. 5 stars
John · 5 September 2026 · Michael Poole Nunthorpe
Agent replied · 28 August 2026
Hi John, thank you so much for the lovely review! We’re really pleased to hear you had such a positive experience with our Nunthorpe team and that we could make the whole process as easy and straightforward as possible.
It’s also great to hear you were happy with the marketing and photography of your property. Thank you for choosing Michael Poole to handle your sale and for recommending us, it’s really appreciated!
Michael Poole Estate Agents
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