Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleExceptional service provided by Michael Poole estate agents in Yarm. We finalised our purchase in Feb 2026 having started the process in Aug 2025. Due to chain issues and Solicitors not communicating we were at times at our wits end. Stacey Holmes (Negotiator) really went above and beyond to help and provide reassurance during this process. When Solicitors weren’t talking she was chasing. When time periods went by with no news she checked we were ok. If she said she was going to do something you had an update the same day. Had the other parties worked as diligently and professionally I’m sure we would have completed much sooner. Highly recommend without hesitation.
Jim · 18 April 2026 · Michael Poole Yarm
★★★★★ 5/5
TrustpilotHouse sale
Very professional from the onset. Due diligence done regarding the property. First class service. Kept us informed every step of the way ensuring a smooth process.
Elaine · 17 April 2026 · Michael Poole Eston
★★★★★ 5/5
GoogleHaving to go through the sale of a parent's property after their passing is an emotional experience and one where you value support and professionalism. We have had both of these from Michael Poole. From the early engagement, where they gave clear and informed guidance on the best way to market the property, through to clear and timely viewing information and finally through the selling process, they have always been proactive, honest, timely and supportive.
I highly recommend Michael Poole and will use them in future without hesitation.
Greg · 16 April 2026 · Michael Poole Stockton
Agent replied · 7 May 2026
All the best to the Taylor brothers and thank you for your kind words. Luke, Marion, Kathryn, Andrew and Steve.
★★★★★ 5/5
GoogleThank you to the team at MP at Stockton for such great service & professionalism they have provided to us whilst both buying & selling our property. I want to especially mention Kathryn Burns for her calm, friendly & professional approach she gives. Any issues or bumps in the road (there were a few!) we came across she was always there ready to support. Thank you team for making this experience a whole lot easier!
Gaynor · 16 April 2026 · Michael Poole Stockton
★★★★★ 5/5
GoogleNatalie was instrumental in securing our purchase for us. We were in a precarious position and she drove the process through to exchange contracts in record time. The chain would have collapsed if it wasn’t for her total professionalism and expertise. If only she had handled our sale too!
Pads · 16 April 2026 · Michael Poole Billingham
Agent replied · 16 June 2026
Thank you from Richard James, Mill Hill, NW7
★★★★★ 5/5
GoogleWe had a fantastic experience with Natalie - she understood our requirements, went over and above to help us, and was so kind and thoughtful. We were delighted to find our new home and would recommend Natalie without a doubt.
Anna · 16 April 2026 · Michael Poole Billingham
Agent replied · 16 June 2026
Thank you from Richard James, Mill Hill, NW7
★★★★★ 5/5
GoogleVery professional and amazing service providers.Couldn’t ask for a better support throughout my journey in purchasing my home.
Kaitlin has showed professionalism, patience compassion and competence for me during this journey.I appreciate it and thank you all for your support.
Besmir · 16 April 2026 · Michael Poole Ingleby Barwick
★★★★★ 5/5
GoogleGreat experience from the get go! Charlie was attentive, helpful and always accommodating...even arranging a last minute viewing for us. Highly recommend AbbotFox!
Jeffrey · 16 April 2026 · Michael Poole Yarm
Agent replied · 16 May 2026
Thank you Jeffrey for your kind review.
★★★★★ 5/5
GoogleI can’t thank Colin and Emma enough for everything they did throughout the sale of my mum’s house.
It wasn’t a straightforward process by any means, and they handled every curveball with calm professionalism and real expertise. They successfully managed the sale of a particularly complex and challenging property, which is something I’m incredibly grateful for.
What meant the most, though, was how kind and patient they were with me. They took my panicky calls, never made me feel like a burden, and always took the time to clearly explain what was happening and what to expect next. That reassurance made such a difference during a really stressful time.
They went above and beyond at every stage, and I always felt like I was in safe hands with them.
I wouldn’t hesitate to recommend Colin and Emma to anyone, they’re an incredible team and truly lovely people.
Kirsty · 16 April 2026 · Michael Poole Yarm
Agent replied · 16 May 2026
Thank you Kirsty for such a lovely review.
★★★★★ 5/5
GoogleCame in to arrange a viewing at short notice which was accommodated. Special thanks to Charlie who showed me around the property: he was courteous and professional throughout and was able to readily answer my questions about it.
Kaos · 16 April 2026 · Michael Poole Yarm
Agent replied · 16 May 2026
Thank you Kaos for your kind review.
★★★★★ 5/5
GoogleAlong with my brother and sister, we have had the pleasure of dealing with Jade and Sherry from the Brigg office of Fine & Country. Nothing has been too much and we have received great advice. The promotion was second to none with extra photos and video being pushed around social media, we'd just like to say a huge thank you and we will certainly be returning in the future.
LINDSEY · 16 April 2026 · Michael Poole Redcar
Agent replied · 16 May 2026
Thank you for the lovely review and business Lindsey, we really appreciate it and look forward to working together again.
★★★★★ 5/5
GoogleRating only, no written review.
Shelley · 16 April 2026 · Michael Poole Redcar
Agent replied · 16 May 2026
Thank you for the review Shelley.
★★★★★ 5/5
GoogleJack and Leanne have been excellent. Weekly updates on the sale of my house. Would highly recommend
Craig · 15 April 2026 · Michael Poole Ingleby Barwick
★★★★★ 5/5
GoogleDebbie in the Billingham branch was an absolute angel throughout an extremely stressful house move. She went completely out of her way to keep us up to date and always made herself available to answer queries. She is an absolute credit to the team and without her I think I would have given up with the move! Cant thank her enough :)
Rachel · 15 April 2026 · Michael Poole Billingham
★★★★★ 5/5
GoogleDebbie was nothing but professional throughout the whole buying process. From chasing solicitors and constantly keeping us updated. Really helpful and friendly estate agent
Nicola · 15 April 2026 · Michael Poole Billingham
★★★★★ 5/5
GoogleDebbie was very helpful with the sale and buying process of my house , she goes above and beyond, can’t thank her enough
Jue · 15 April 2026 · Michael Poole Billingham
★★★★★ 1/5
GoogleAbsolutely fraud company. I have asked to cancelled my subscription 3 times between they failed to do & continued to bill charges and unpaid dues.
Ravinder · 15 April 2026 · Michael Poole Ingleby Barwick
★★★★★ 5/5
GoogleHad great service with Rebecca from the viewing to negotiations. Her expertise in property is fantastic and customer service is great! Would highly recommend
SJ · 15 April 2026 · Michael Poole Ingleby Barwick
★★★★★ 5/5
GoogleI have been a tenant in a property managed by Tom Pickford for the past 17 years. Tom has been a true professional at all times, treating me with dignity and as a valued tenant. He has always responded to any maintenance requirement swiftly …
Jennie · 15 April 2026 · Michael Poole Eston
★★★★★ 5/5
GoogleGreat to deal with. Professional and knowledgeable.
Chris · 15 April 2026 · Michael Poole Nunthorpe
Agent replied · 15 June 2026
Thank you for your kind review, Chris. I appreciate your feedback and I am glad you found the service professional and knowledgeable. If you need any help in the future, feel free to get in touch.
Kind regards,
Greg
Silver Oak Property
★★★★★ 5/5
GoogleReally cannot fault silver oak in the slightest, Greg has been an absolute star when helping me out with the previous 2 properties I've lived at, every time an issue has been brought up whether it's something small or big Greg is always fast to get on the case and get it resolved, best estate agent hands down !
Nathxn · 15 April 2026 · Michael Poole Nunthorpe
Agent replied · 15 June 2026
Hi Nathxn,
Thank you for the fantastic review, I really appreciate it. … More
★★★★★ 5/5
GoogleWas really impressed how helpful and professional Greg was with us. Would highly recommend this company. Julie milne
Julie · 15 April 2026 · Michael Poole Nunthorpe
Agent replied · 15 June 2026
Hi Julie,
Thank you for your kind review, I really appreciate it. … More
★★★★★ 5/5
GoogleGreg has managed our property for the last 2-3 years, and in that time we have had no problems and have always been kept well informed on updates regarding the property and whether any maintenance was required. …
Stefan · 15 April 2026 · Michael Poole Nunthorpe
Agent replied · 15 June 2026
Hi Stefan,
Thank you for the great review, I really appreciate it. … More
★★★★★ 5/5
GoogleI would really love this flat as its perfect size for me
Natasha · 15 April 2026 · Michael Poole Nunthorpe
Agent replied · 15 June 2026
Thank you for your review, Natasha. I am glad to hear you liked the flat.
Kind regards, … More
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