5/5
GoogleGill Dryden of Michael Poole was excellent throughout my move. I would highly recommend them as estate agents.
Agent replied
Thanks so much, Anthony!
Trusted Agent profile · North Yorkshire, County Durham and Middlesbrough
Verified
Michael Poole estate agents in Ingleby Barwick, Billingham, Redcar and 7 more
★★★★★
5,392 reviews across 12 offices and 4 platforms
Michael Poole has 12 offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough (two offices), Nunthorpe, Yarm (two offices), Stockton, Eston, Coulby Newham and Guisborough (North Yorkshire, County Durham and Middlesbrough). Together they have 5,392 reviews on four platforms, rated 4.7 out of 5 overall.
5,067
Reviews on Google
All 12 offices
58
Reviews on Facebook
Business-wide
20
Reviews on The Trusted Agent
All 12 offices
247
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's 12 offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,268 reviews · 981 on Google (4.7)36 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,128 reviews · 843 on Google (4.8)38 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,091 reviews · 810 on Google (4.8)32 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH897 reviews · 615 on Google (4.5)30 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS859 reviews · 573 on Google (4.6)44 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH589 reviews · 296 on Google (4.9)41 in the last 90 days
- Michael Poole Yarm (59 High Street)59 High Street, TS15 9BH437 reviews · 208 on Google (4.9)37 in the last 90 days
- Michael Poole StocktonHigh Street, TS18 1SP409 reviews · 170 on Google (4.9)39 in the last 90 days
- Michael Poole Eston129 High Street, TS6 9JD401 reviews · 201 on Google (4.8)31 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ389 reviews · 107 on Google (4.7)30 in the last 90 days
- Michael Poole Middlesbrough (64-66 Borough Road)64-66 Borough Road, TS1 2JH383 reviews · 151 on Google (4.1)26 in the last 90 days
- Michael Poole Guisborough10 Chaloner Street, TS14 6QD317 reviews · 118 on Google (4.8)34 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat service from Derek who valued my house twice, before and post Covid lockdowns, and Nick in the office who guided me through the process to completion. Good value too on their fees.
Agent replied
Thank you so much, Chris. We're happy to hear this!
5/5
GoogleCouldn’t have asked for better! Nick and Gill offer a first class service! Super friendly and professional! Would definitely recommend. Thank you again
Agent replied
Thanks so much for this Vicky! We appreciate it.
5/5
GoogleI would highly recommend Michael Poole. I had a sale and purchase with them and the service was outstanding. Gill was always there on hand and went above and beyond expectations, nothing was to much trouble.
Agent replied
Thank you for this lovely review, Sarah. We appreciate it!
5/5
GoogleHave recently moved house, both selling and buying through Michael Poole in Yarm. Was very please with the professionalism from those involved, namely Derek and Gill. Wouldn't hesitate to recommend.
Agent replied
Thank you so much for your lovely review, Alex :)
5/5
GoogleGill and the team were great from arranging my first viewing to handing over the keys to my new house. Professional, courteous and extremely helpful throughout, can’t recommend highly enough.
Agent replied
Thanks a lot for this lovely bit of feedback, Anthony. So happy to hear Gill and the Yarm Branch have helped you with all your property needs!
5/5
GoogleNick at the Yarm branch was brilliant, he was responsive and helpful throughout the whole process of us buying our first house, and did everything he could to help things run smoothly. Would definitely recommend!
Agent replied
Thanks so much, India. We appreciate it. We hope you make some lovely memories in your new home!
5/5
GoogleEveryone at Michael Poole was professional, kind and helpful. Gill and Nick made the process of buying a house as straight forward as possible by offering a brilliant service and communication.
Agent replied
Thank you, Abbie :D
5/5
GoogleBought & sold via Michael Poole, Gill is an absolute superstar!! I was in a chain of 3 and everything ran like clockwork. I was getting weekly updates, Gill did all of the chasing, including the Solictors, I literally did nothing.Cheers Gill 🥂 …
Agent replied
Thankyou Mark! We appreciate it.
5/5
GoogleAmazing people working at Michael Poole yarm. Gill and the rest of the team really helped whenever I needed anything answering or chasing up! Reassured me that what was happening was the normal process when buying as we were first time buyers. Thank you again for everything.
Agent replied
Thanks so much for your kind words Charlotte! We wish you the best memories in your first home.
5/5
GoogleWe recently sold a property through Michael Poole and they were excellent. We encountered a few problems with the developers and Gill and the Team were nothing but supportive. They responded to our calls quickly and contacted numerous third parties to aid our sale. They provided and great service and I would recommend them to anyone.
Agent replied
Thank you so much, Charlotte. This was so lovely to read!
5/5
GoogleRecently purchased a property with Michael Poole. Gill at the Yarm branch was excellent, extremely helpful, always at the end of the phone to answer any queries and went above and beyond to make the purchase as streamline as possible. Would definitely recommend.
Agent replied
Thanks for this lovely bit of feedback, Jade. It means a lot!
5/5
GoogleAbsolutely 5 star service throughout our recent house purchase. Gill kept us informed every step of the way. She also ensured that she chased any outstanding items in good order. This took away a lot of the stresses usually associated with a house purchase. Thanks for everything.
Agent replied
Thanks so much, Tony. This means a lot to us!
5/5
GoogleGreat services from the guys at Michael Poole Yarm. Nick and Gil were brilliant from the start to finish, the whole process. Professional and straight to the point. Thanks.
Agent replied · 30 July 2023
Thank you so much, Gregory :D
5/5
GoogleBrilliant service, such a smooth process buying our property. Excellent communication with Gill and the whole team. Always on hand to answer any questions. Very professional. Thank you once again. Would highly recommend!
Agent replied · 30 July 2023
Thank you, Jemma!
5/5
GoogleThanks to the team from Michael Poole Yarm, who helped get our house purchase over the line. They were very professional, quick to respond and always happy to help.
Agent replied · 30 July 2023
You are more than welcome! Thank you so much for taking the time to leave us this lovely review
5/5
GoogleGill at Michael Poole has been amazing! My mum and Dad bought a property and Gill looked after them from start to finish. Gill went the extra mile to ensure the sale went through on time, going above and beyond being extremely proactive approach where other agent in the chain were less than helpful. Would highly recommend!
Agent replied
Thank you so much, Katherine! We are so happy to hear this
5/5
GoogleExcellent service from Sophie and the team. Higher valuation than other agents but turned out to be spot on as buyer found in a few days at the price we wanted. Thank you.
Agent replied · 30 July 2023
Thank you, Sean! We're glad to hear this :D
5/5
GoogleI used Michael Poole to sell my house and I got the full asking price 2 days later! Their staff were professional, very pleasant to deal with and very helpful throughout. I couldn't fault them. I highly recommend Michael Poole Estate Agents .
Agent replied
Thank you so much, Anna. We're glad to hear this :D
5/5
GoogleRating only, no written review.
Agent replied
Thank you so much, Ceri - we appreciate it!
5/5
GoogleVery friendly. Good professional customer service. Can't find any faults. Would highly recommend 👌🏻 …
Agent replied
Thank you so much!
2/5
GoogleRating only, no written review.
Agent replied
Hi Scott, could you provide me further details if possible?
5/5
GoogleI’m impressed with this firm, friendly and quick to reply to queries. Currently buying a house through them and very pleased so far! Thank you
Agent replied
Thank you so much, Suzie :)
5/5
GoogleFrom start to finish great service, communication, very helpful. Lovely team at the Redcar office!!!
Agent replied
Thank you for your lovely review, it means a lot!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,268 reviews rated 4.7 out of 5, followed by Billingham with 1,128.
Where are the Michael Poole offices?
The 12 Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Eston: 129 High Street, Eston, Middlesbrough, TS6 9JD
- Guisborough: 10 Chaloner Street, Guisborough, TS14 6QD
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Middlesbrough (64-66 Borough Road): 64-66 Borough Road, Middlesbrough, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Stockton: High Street, Stockton, TS18 1SP
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
- Yarm (59 High Street): 59 High Street, Yarm, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards, Billingham won Platinum, Ingleby Barwick won Gold and two more branches won awards.
Want Michael Poole to help?
Send Michael Poole a message.
