5/5
GoogleRating only, no written review.
Agent replied · 25 November 2023
Thank you, Tom :D
Trusted Agent profile · North Yorkshire, County Durham and Middlesbrough
Verified
Michael Poole estate agents in Ingleby Barwick, Billingham, Redcar and 7 more
★★★★★
5,392 reviews across 12 offices and 4 platforms
Michael Poole has 12 offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough (two offices), Nunthorpe, Yarm (two offices), Stockton, Eston, Coulby Newham and Guisborough (North Yorkshire, County Durham and Middlesbrough). Together they have 5,392 reviews on four platforms, rated 4.7 out of 5 overall.
5,067
Reviews on Google
All 12 offices
58
Reviews on Facebook
Business-wide
20
Reviews on The Trusted Agent
All 12 offices
247
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's 12 offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,268 reviews · 981 on Google (4.7)35 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,128 reviews · 843 on Google (4.8)38 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,091 reviews · 810 on Google (4.8)31 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH897 reviews · 615 on Google (4.5)29 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS859 reviews · 573 on Google (4.6)43 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH589 reviews · 296 on Google (4.9)40 in the last 90 days
- Michael Poole Yarm (59 High Street)59 High Street, TS15 9BH437 reviews · 208 on Google (4.9)37 in the last 90 days
- Michael Poole StocktonHigh Street, TS18 1SP409 reviews · 170 on Google (4.9)38 in the last 90 days
- Michael Poole Eston129 High Street, TS6 9JD401 reviews · 201 on Google (4.8)30 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ389 reviews · 107 on Google (4.7)31 in the last 90 days
- Michael Poole Middlesbrough (64-66 Borough Road)64-66 Borough Road, TS1 2JH383 reviews · 151 on Google (4.1)26 in the last 90 days
- Michael Poole Guisborough10 Chaloner Street, TS14 6QD317 reviews · 118 on Google (4.8)33 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied
Thanks for the 5 stars, David!
5/5
GoogleRating only, no written review.
Agent replied
Thanks, Paul!
5/5
GoogleFriendly, efficient service.
Agent replied
Thanks so much, John! We appreciate it.
5/5
GoogleThank you to Stacey & Anna for all the help that they provided when I had any questions that where sorted out ASAP regarding the process
Agent replied
Thank you Steven for the kind words, we are so grateful!
5/5
GoogleExceptional service & extremely friendly Stacey has been amazing from day one Thank you for making our house move stress free
Agent replied
Thank you so much, Darren :)
5/5
GoogleFantastic services at ingleby and a massive thank you to Stacey she has been fantastic throughout waiting for our house sale to get sorted. Kept us posted all the time cant thank her enough :)
Agent replied
Thanks so much Leanne for writing this lovely feedback! We appreciate it.
5/5
GoogleI recently sold my house through the Ingleby branch of Michael Poole and cannot recommend their service highly enough. Stacey in particular was on hand to answer any questions and ensure a smooth process form start to finish. Stacey managed to drive the house to offer within 3 days of it being on the market! First class
Agent replied
Thanks for taking the time to write this lovely review, Christian. We really appreciate it!
5/5
GoogleGreat service fast and reliable thank you to Yarm Team
Agent replied
Thank you so much!
5/5
GoogleWould definitely recommend this estate agents.fri Friendly and helpful staff, who offered excellent and prompt guidance and support.
Agent replied
Thank you for your kind review!
5/5
GoogleVery happy with the service from Gill and Derek couldn’t ask for any more help than they did if I was moving again would be very happy to go with Michael Poole five stars
Agent replied
Thank you, Steven! :D
5/5
GoogleThe team at Michael Poole Yarm did a great job in the sale of our house. From marketing, handling viewings through to selling they were always professional and efficient while being friendly and helpful throughout. Gill was always there to answer our queries (even on her days off!). We wouldn’t hesitate to recommend.
Agent replied
Thank you for your lovely review!
5/5
GoogleWe have had a really good experience with Michael Poole. Gill has been responsive and helpful throughout and we are really grateful to her for helping to progress matters for us.
Agent replied
Thank you so much, Susie! This means a lot :D
5/5
GoogleRating only, no written review.
Agent replied · 23 May 2026
Thank you, Perry!
5/5
GoogleExactly what you want from an estate agent. Clear communication, keeping you up to date and answering any queries you have quickly and accurately. Everything was easy and there were no unnecessary phone calls or hassles. Highly recommended.
Agent replied · 23 May 2026
We really appreciate this, Jack! Thank you :)
5/5
GoogleExcellent service from start to finish, great communication all the way. Thanks Gill
Agent replied · 23 May 2026
Hi Nick, thank you so much for your lovely comments :)
5/5
GoogleNick was incredibly helpful, really responsive and great at keeping us up to date. Highly recommended.
Agent replied · 8 January 2025
Thank you so much, Sarah :)
5/5
GoogleGill was excellent throughout a challenging sale of our property. Great advice and assistance from listing to completion. Wouldn't hesitate to use Michael Poole again.
Agent replied · 30 December 2023
Thanks so much, Chris!
5/5
GoogleRating only, no written review.
Agent replied
Thanks so much, Nicola!
5/5
GoogleVery professional
Agent replied
Thank you Edward!
5/5
GoogleExcellent service, kept us up to date throughout the process.
Agent replied
Thank you so much, Judith!
5/5
GoogleGill at Michael pool was fantastic, would highly recommend her!
Agent replied
Thanks for the 5-stars, Jake!
5/5
GoogleExcellent service and well looked after by Michael Poole Estate Agents Yarm, especially by Gill - very helpful and very good all the through to the end of my mum's house sale - would highly recommend
Agent replied
Thank you so much, Jo!
5/5
GoogleGill and the team at Michael Poole, Yarm, have been fantastic to deal with right through the sale of our property.
Agent replied
Thank you for the 5-star rating, Jamie! :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,268 reviews rated 4.7 out of 5, followed by Billingham with 1,128.
Where are the Michael Poole offices?
The 12 Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Eston: 129 High Street, Eston, Middlesbrough, TS6 9JD
- Guisborough: 10 Chaloner Street, Guisborough, TS14 6QD
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Middlesbrough (64-66 Borough Road): 64-66 Borough Road, Middlesbrough, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Stockton: High Street, Stockton, TS18 1SP
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
- Yarm (59 High Street): 59 High Street, Yarm, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards, Billingham won Platinum, Ingleby Barwick won Gold and two more branches won awards.
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Send Michael Poole a message.
