Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleA absolutely great job done by the team at the Royal Exchange office. I had a hard and fast deadline to meet and JLL did everything to insure that I completed my sale on the exact date that I had to, even though my primary contact was on paternity leave for a number of weeks leading up to that date, there was a seamless transfer of responsibilities to his colleagues who were as informed about the situation and were able to take everything to completion. A fantastic job done by all the team, would highly recommend them and would use them in the future in an instance.
Fintan · 30 May 2017 · JLL City of London
★★★★★ 5/5
GoogleGreat experience dealing with JLL. Professional, efficient and throurough throughout the entire process. Certainly would recommend and use again. Thank you to for your help in securing our new property.
Danny · 30 May 2017 · JLL City of London
★★★★★ 5/5
GoogleThe team at JLL were excellent - helpful, friendly and quick to reply!
Jesse · 30 May 2017 · JLL City of London
★★★★★ 5/5
GoogleOverall good experience with JLL Kensington office team, Kate and Ken were very helpful and supportive throughout the transaction and afterwards. Thank you.
Alexander · 22 May 2017 · JLL Kensington
★★★★★ 5/5
GoogleI would like to express my great gratitude to JLL and the professional team for looking after my unit all these years. Special appreciation to Kate and her team for providing an excellent service and giving me peace of mind.
I will definitely give the highest ratings for JLL.
Jong · 22 May 2017 · JLL Kensington
★★★★★ 5/5
GoogleI would like to say a huge thank you to the JLL team who recently helped me find an amazing property in London. They were all extremely professional, efficient and speedy, any questions that I needed answering they answered. I would highly recommend their services to anyone looking for a property in London. Thank you again!
Louise · 22 May 2017 · JLL Kensington
★★★★★ 5/5
GoogleWe recently bought a Terraced House in Chesham with the help of Frost and Gemma in particular. The quality of the communication, the speed of the procedure and the politeness of all the stuff is certainly a key success point for the Chesham branch of Foster !
Thanks Gemma & Foster
Francesco · 22 May 2017 · JLL Chelsea
★★★★★ 5/5
GoogleThe team is incredibly efficient. They understand your needs and what you looking for. They only propose you to visit apartments which corresponds to your preferences. You do not loose your time. …
Antoine · 7 May 2017 · JLL Chelsea
★★★★★ 1/5
View AgentsAvoid at all costs
Absolutely appalling service when we tried to leave our apartment. Firstly they overcharged us with the rent owing to an "accounting error" and we did not even receive an apology or acceptance of any liability. Then there were extortionate cleaning charges when the property was in exemplary condition throughout and far cleaner than when we left. Furthermore the agent we dealt with was thoroughly unpleasant.
JW · 26 April 2017 · JLL Stratford
Agent replied · 2 May 2017
Hi JW,
I am disappointed to read your comments and would really like it if you could get in touch with me to advise on the details, so that I may investigate this further.
Your experience does not reflect our usual service and I should like to learn what went wrong for you.
Please get in touch with me on the contact details below.
Emma Deeny
JLL Agency Development Manager
0207 306 1639
emma.deeny@eu.jll.com
★★★★★ 5/5
GoogleThe people at JLL fun, friendly and professional. From start to finish the communication was excellent and they sold my Leeds Apartment within 3 weeks of it going on the market at a good price. …
John · 22 April 2017 · JLL Leeds
★★★★★ 5/5
GoogleDelighted with the help and support of the JLL team in selling our penthouse apartment in Leeds.
Sharan, Ian and Joe were extremely helpful and on the ball - always there to …
Gordon · 22 April 2017 · JLL Leeds
★★★★★ 5/5
GoogleGreat experience with JLL Knightsbridge, very professional and everything ran smoothly. Especially Amie who was so helpful and kind to me and my sister!
Barbara · 13 April 2017 · JLL/ WA Ellis Knightsbridge
★★★★★ 5/5
GoogleThe agents at JLL were really helpful and acted professionally throughout the process of finding the apartment until signing the contract. They are also still at our disposal whenever we have questions about the tenancy. Can absolutely recommend JLL!
Alma · 13 April 2017 · JLL/ WA Ellis Knightsbridge
★★★★★ 5/5
View AgentsFabulous staff and service
Always a pleasure to deal with, makes me confident that the tenant process will be smooth and even when things do not go according to plan their response has been great! A pleasure!
Martha · 29 March 2017 · JLL Finsbury Park
★★★★★ 5/5
GoogleSuccessfully purchased an apartment through JLL 3 years ago and recently sold it with expert help and assistance from Sharan and Ian. A very professional service delivered with a good level of personal support. Highly recommended.
Nigel · 24 March 2017 · JLL Leeds
★★★★★ 5/5
GoogleThe people at JLL fun, friendly and professional. From start to finish the communication was excellent and they sold my Leeds Apartment within 3 weeks of it going on the market at a good price.
As an example of their customer service I lost the keys to the Apartment in Leeds which had JLL's phone number on the key ring. The person who found them phoned JLL who then phoned me. It was early evening on a Friday and I was on my way back to Manchester. JLL offered to pick them up from whoever had found therm so I didn't have to turn the car around and come back. That saved me a lot of hassle since Friday night rush hour traffic can be a nightmare.
Here's a tip - they'll offer you a cuppa at their offices but I suggested we go to Starbucks round the corner instead. So we did!!!
John · 24 March 2017 · JLL Leeds
★★★★★ 5/5
GoogleDelighted with the help and support of the JLL team in selling our penthouse apartment in Leeds.
Sharan, Ian and Joe were extremely helpful and on the ball - always there to help!!
We would recommend them to anyone wanting to sell or buy
Gordon and Gilly Carey
Gordon · 24 March 2017 · JLL Leeds
★★★★★ 5/5
GoogleThe team is incredibly efficient. They understand your needs and what you looking for. They only propose you to visit apartments which corresponds to your preferences. You do not loose your time.
On top of that they are just really really nice.
I highly recommand JLL Chelsea (especially Lydia & David for their kindness).
Antoine · 24 March 2017 · JLL Chelsea
★★★★★ 1/5
GoogleRating only, no written review.
Ash · 20 March 2017 · JLL Manchester
★★★★★ 1/5
GoogleThe service is poor! Dont use Jll service, you will regret!
C · 20 March 2017 · JLL Manchester
★★★★★ 1/5
GoogleRating only, no written review.
Félix · 20 March 2017 · JLL Manchester
★★★★★ 5/5
GoogleRating only, no written review.
Saira · 20 March 2017 · JLL Manchester
★★★★★ 4/5
GoogleRob was very helpful, professional and informative when I was buying my apartment but most importantly he was very cheerful, positve and made the whole process very enjoyable - only downside is the place didnt feel quite the same when he was no longer there !
Heather · 20 March 2017 · JLL Manchester
★★★★★ 5/5
View AgentsProperty letting and management
As we reside outside the UK, we found a very reliable and efficient agent who works as a team in managing the property for us, from the time the property is completed to getting it furnished to finding a tenant and last but not least to handling Day to day issues and finding a quality tenant for me. This is a team I would highly recommend to others!
HL · 1 March 2017 · JLL Canary Wharf
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
