1/5
Mediocre service throughout 18 month tenancy. Upon vacating very poorly treated. Would not use and would recommend against using this estate agent.

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,286 reviews across 28 offices and 2 platforms
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Blackpool, Bingley, Hayes, Birmingham (two offices), Solihull, Pudsey, Yeadon, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,286 reviews on two platforms, rated 4.5 out of 5 overall.
5,273
Reviews on Google
All 28 offices
13
Reviews on The Trusted Agent
All 28 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Mediocre service throughout 18 month tenancy. Upon vacating very poorly treated. Would not use and would recommend against using this estate agent.
1/5
I had the worst experience in my life with this agency. They mislead me completely and treated me with no professionalism at all and in respect. The team are all in total are aggressive behaviour but no surprise as the manager was completely not professional.
5/5
To Daniel, Ashley and Carolyn - my Bingley letting team:) A huge Texas “thank you”! Your prompt, courteous and frequent help from afar is so appreciated! Hunters Bingley realty has come through from the beginning. Dale Hesketh introducing us to my lovely flat, to all teams in between, until my letting team joined the group of pleasant professionals. You all have made this investment worthwhile:)
Hi Susan. Thank you for your lovely review and we look forward to further success with your fully managed rental property. Hunters Lettings Team.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
first class service
5/5
Excellent customer services very quick and efficient.
5/5
It is always hard and stressfull to find a new place that you know will be your next home for a long period. You lack information and making any single decision regarding your accomodation is always crucial. Having met Hunters was completely helpful; they are not only an intermediary between the landlord and the tenant, but also support you and guide you throughout the whole process. I had the opportunity to be first in contact with Abi, who was in charge of the viewings, and lately Shelley, who was always guiding me and available at any moment I needed. The whole team was very kind, gentle and really willing to help, which made this process smoother. I definitely recommend them, very professional!
5/5
I’m new to the buy to let market and have recently aquiried my first intevstment property. I was interested in Liverpool as property prices were relatively affordable for me, however, had no real clue about what the potential rental market was like. I had a ton of questions and needed someone to point me in the right direction. Abi from Hunters Liverpool City Centre was an absolute godsend! Her knowledge of the industry and the Liverpool rental market was immense. There wasn’t a question I asked that she didn’t know the answer to. Despite Abi being completely independent and having nothing to do with the property for sale, she was always willing to help and always always at the end of a phone should I have any queries or to simply get her honest opinion on certain things. To be completely honest Abi inspired me with the confidence to invest in the liverpool area and as a result I will be using Hunters and Abi in particular to fully manage my property. Abi you are a testament to Hunters. I strongly recommend using Hunters Liverpool for all your property needs. P.s. ask for Abi!
5/5
Dealt with Gemma Flannagan. She provided quick, helpful and personalised answer to all of my inquiries. Recommend.
4/5
The agency was very helpful in getting the references finalized and finished off just before i moved in. Shelley was very kind and helpful throughout the process with quick responses. Hope the nice service continues throughout my tenancy.
1/5
If I could give them less than 1, i really would. Terrible experience renting through this branch of hunters. If you must though, request Abby. When she joined them and managed our rental the experience became a little more bearable.
5/5
I mainly dealt with Gemma regarding carrying out some electrical work for hunters. Great communication and organisation. I look forward to any future projects!
5/5
Leah Connor was always available to answer questions and facilitate a smooth process from viewing to completion.
5/5
I have been using Hunters to let out my property. So far I am very satisfied with the level of service and their professionalism. They do a regular property inspection and all required administration. Their team has a number of friendly staff. Emma and Shelley were very helpful with introducing their service and finding tenants. Tracey was efficient with sorting out administration work. Michael deals effectively with financial queries. Abi was very helpful in addressing my various enquiries, while Gemma made very professional property inspection report. I wish them to keep up the good work!
5/5
It was an absolute pleasure dealing with Gemma at Hunters Estate Agency, Liverpool this morning. From the get-go she was incredibly helpful, enthusiastic, professional and VERY knowledgeable! Gemma is an asset to Hunters and provides the very highest quality and levels of customer service. Other agencies should take note! Thank you Gemma
5/5
Recently started doing work for Hunters Estate Agent as a sub contractor doing heating and plumbing repairs. Find them very easy to deal with, Gemma who I deal with mainly is great to work with providing me details of jobs that need doing and tenants details etc. Find Gemma and Hunters great to work with.
5/5
Shelley Morgan and everyone at Hunters made my recent move to my new apartment a stress and hassle free process. From the moment I walked in to the handover of the keys everything was explained in detail and they helped with all aspects of my move in. Excellent friendly and professional service and would not hesitate to recommend them.
5/5
Many thanks to Gemma and Abi. I was so happy to sign with you.
5/5
Moving was much less stressful than other letting agents I have used before. Abi and Shelley were very helpful and quick to respond to my e-mails. With all most of the documents/checks being done online, it definately saved time and stress. I would recommend hunters.
5/5
Hunters have been very good with us especially Gemma! She worked extremely hard with us and was very understanding when there were issues with the house. Gemma kept cool calm and collective under pressure from me and was able to complete the task I had asked to be completed. Nice one Gemma!
5/5
They were very helpful and especially one of their staff her name Gemma Flanagan she was absolutely amazing , very kind and helpful . she is doing her job perfectly .
5/5
I would like to thank all the support of the Hunters, especially Gemma Flanagan, who was very patient, attentive, gave us all the support and the best service.
5/5
Shelley has been really great helping me out with my first rental home! Fab service and great communication!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (223 West End Lane) has the most, with 572 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards: Hunters, Liverpool won Gold; Hunters, Carshalton won Trusted Agent; Hunters, Brentford won Trusted Agent; Hunters, Sheffield won Trusted Agent.