5/5
Worked with Jaison to get my flat sold. Good feedback on the process and the only agent in the high street that could get me an offer in a tough market.

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,318 reviews across 28 offices and 2 platforms
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,318 reviews on two platforms, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Worked with Jaison to get my flat sold. Good feedback on the process and the only agent in the high street that could get me an offer in a tough market.
5/5
Very swift and easy process with Josh Wilson, he kept us informed throughout the whole process answering any questions we had (even over bank holiday). Couldn't have asked for a better agent to deal with our move. Great service, would definitely recommend!
5/5
I've worked with Hunters for a few years now, i have found them to be very helpful, reliable and would definitely recommend them.
5/5
Moving to London wasn't easy for me and my family. Thank you Hunters for making it a pleasant experience. Thank you to Reshaye for keeping me updated through the process
5/5
Great service and good communication during the whole process. Was a pleasure working with this office.
5/5
The staff is very efficient. Devan helped us find the property we were after and we were very pleased with how quick the process was.
5/5
Given the experience I've had of some agents in London I really don't have high hopes of any agency I haven't used before. I was therefore delighted when we chanced across Hunters, as their prompt and polite responses to my questions put them easily in the upper echelon of letting agents I've ever used; I actually quite enjoyed working with them! Highly professional outfit, and would definitely recommend to anyone looking around the West Hampstead area. I was asked to write this review by Hunters but didn't receive anything for doing so - I just wanted to thank them for a job well done
5/5
Jaison was helpful and responsive throughout the process of purchasing a flat in West Hampstead.
5/5
One day we were browsing flats on the internet and four days later we were signing the contract to our new home having worked with Hunters in West Hampstead. Devan was professional, friendly, honest and always on hand to promptly answer any questions or concerns by phone or email. From start to finish Devan gave an outstanding service and was in our corner, fighting and negotiating for us all the way. Finding and renting houses is notoriously stressful but we found our new place with Hunters and it was not stressful at all. We have recommended Hunters to others since and will continue to do so. Thank you Devan.
5/5
Devan and Rob found us the perfect flat and agreed terms in just 48 hours. Magic!
5/5
Just moved in! Thanks so much for your all your help!
1/5
Avoid like the plague - incapable, unprofessional, unreliable. Would not use them again in a million years. Do not rely on them to manage a property, they have no skills or resources to do so sufficiently. They don't have a proper complaints process so get away with unbelievably shoddy work.
5/5
Very helpful and can recommend dealing with Devan and Aaron
1/5
Utter disgrace as an organisation. It is a shambles how they even operate. Back office systems and payment processes are beyond poor. Almost 2 years since having a contract with them we are receiving requests for payments for rent in the thousands. You cannot speak to anyone and no one calls you back. If you do happen to get someone on the phone they have so much attitude and are so rude, I would never rent my property through them EVER. They are also in breach of GDPR as they are contacting us unsolicited via email.
5/5
Great company to deal with. Devan was the nicest and best communicating agent I’ve met. If you’re looking for a place you should give him a call.
5/5
Jordan Wright was so helpful, kind and patient! Found me my dream first flat and for that I will forever be grateful!
5/5
Chelsea, Devan and Rob where all fantastic in getting my partner and I into our new flat. They where always happy to help and explain any issues we had with clear and concise advice. The service has been above and beyond what other estate agents offer and would recommend their services to anyone looking for a place to live in the West Hampstead area. 10/10!
5/5
Purchased a property with Hunters and was very happy. Jordan helped me find the perfect flat and was very reactive throughout the process.
5/5
After having many problems with our old agency, I'm happy that Hunters managed to get so many people through the door. My Husband and I would like to thank the whole team at Hunters for looking after our property now that we've made the decision to return back to our home in Indonesia. I would definitely recommend Hunters!!
5/5
I have used a number of estate agents in West Hampstead over the years and I have been contiually disappointed by allof them - except Hunters. They dedication, client care and professionalism the sales team, in particular Jaison Vyias, showed to my instruction was incredible and they always went the extra miule to secure results for me.
5/5
My experience with Hunters was a delight, Chelsea hare is exceptional, in the stressful time of searching for a property you need an office manager that is organised, polite and understanding. Couldn't recommend any other agency.
5/5
Devan was incredible with helping us to secure the right property. Despite the complexities of my girlfriend moving over from aboard. He managed both our and the landlords expectations exceptionally. Rashaye was also very helpful during the handover stages.
5/5
I have been very pleased with my agent Devan Pignatiello. He really went above and beyond to find me the perfect flat in the area I was looking in! Thank you very much for all your help and good luck in the future ;)
5/5
Jordan was fantastic when helping us buy our first flat. He listened to what we wanted, and went the extra mile to find us something that ticked all the boxes. Throughout the whole buying process he was professional, friendly and helpful and if we can, we will be using Hunters again in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 572 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.