5/5
Agency is very good and very trustworthy. Big thanks to Amir who is very helpful.

Trusted Agent profile · West Midlands, West Yorkshire, Middlesex and more
Verified
★★★★★
5,343 reviews across 28 offices and 1 platform
Hunters has 28 offices, in London (four offices), Liverpool, Brentford, Carshalton, Sutton Coldfield, Sheffield, Bingley, Blackpool, Hayes, Birmingham (two offices), Solihull, Yeadon, Pudsey, Huddersfield, Beverley, Bexleyheath, Knowle, Welling, Darwen, East Grinstead, Frodsham, Malton, Manchester and Selby (West Midlands, West Yorkshire, Middlesex, Lancashire, Kent, North Yorkshire, Merseyside, Surrey, South Yorkshire, East Yorkshire, West Sussex, Cheshire and Greater Manchester). Together they have 5,343 reviews on 1 platform, rated 4.5 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ...Read all 5 from sellers
I called up to book a viewing on a property - the person I needed wasn't available apparently and clearly only they can book viewings...., Still waiting on a ...Read the review from buyers
James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ...Read all 5 from landlords
Nothing is too much trouble for the staff, they go the extra mile to help you get the right property for your needs.Read all 2 from tenants
Hunters's 28 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Agency is very good and very trustworthy. Big thanks to Amir who is very helpful.
5/5
Elisa Bayliss is an asset to Hunters as she went above and beyond throughout the rental process providing if me with a great first time experience; I cannot thank her enough for making the process so easy and simple.
Thank you for expressing your appreciation for the service you have received from Elisa, it’s much appreciated. Many thanks your Hunters Lettings Team.
5/5
I can't thank the team at Hunters enough, during a very difficult situation that we are going through they have managed to find tenants for my flat. This is the second time using them and they have been brilliant on both occassions
5/5
All communications with the West Hampstead branch have been quick, polite and helpful. They are always very clear about anything to do with our flat and lease etc, nothing was left unsaid or hidden, they were upfront about everything. We will continue to use them for any future properties.
5/5
Having tried 3 different estate agents, we chose Hunters to sell our house as they just seemed the most genuinely interested in getting our house sold for a good price. David was very helpful, friendly and took the time to understand our key priorities and deliver exactly what we wanted. They even offered their premium package with professional photos for no extra charge - and what a result! Within 3 days we had 8 viewings booked, and the second lot of people that came round, offered full asking price. As I was heavily pregnant at the time and we were in the process of moving hundreds of miles, it could have been a very stressful experience, but the Hunters team were absolutely fantastic and made everything as simple and straightforward as you could wish for. I used their recommended conveyancing service with the online portal and despite having no previous experience of handling that sort of thing, I found it very intuitive and easy to use so I knew exactly what was going on at all times. I couldn't recommend Hunters more highly, they made the whole process as hassle-free as it could possibly have been, and we got a quick sale for good money. Thanks very much!
5/5
The team at Hunters have helped us get our house on the market and sold with in a week, during a Pandemic. We can’t believe how quickly and efficiently this has all been handled given the current challenges we are all facing. They have worked really hard to provide a safe experience during the current crazy time - the 3D virtual tour is a brilliant feature that we feel enabled people to make sure they were serious before coming to view the house in person which has proved hugely beneficial at this time when we all want contact with as few people as possible. We couldn’t be happier with the experience we have had so far, thank you David and Tom!
1/5
Absolutely shocking experience with this agency. Had to wait almost 2 weeks for a viewing as they were 'cleaning it thoroughly'. The poor tenant had died from covid so clearly it needed a deep clean. Instead, the flat was filthy. Couldn't even get in the freezer as even that had dirt inside and frosted over. The place was in a very poor state, there were issues that could easily have been sorted beforehand. How long do they need for Gods sake?! On top of that, Daniel who I'd spoken to before was very abrupt and hostile. Thought previously he was having an off day but clearly not. Can you imagine renting from someone like that?! He's the rental manager. So very unpleasant experience and they put my health at risk. Utterly irresponsible and disgusting quite frankly
5/5
Fantastic service all round from Hunters West Hampstead, Diriye and Chelsea in particular have been superb - always available and quick to respond to any queries. A massive improvement on our previous agent!
1/5
Unprofessional, we had to re-confirm the viewing which was ultimately cancelled as the agent didn't have the keys.
5/5
Rating only, no written review.
5/5
We purchased a property that was marketed by Hunters. We were liaising with Jake who was very helpful, and Hunters facilitated a smooth transaction, which we managed to complete just before the COVID-19 lockdown, for which we are very grateful.
Hi Shahid, Thanks for your kind words it is very much appreciated. Best of luck for the future and should you ever need us in the future the get in touch.
5/5
Excellent. Friendly, thoughtful, well informed and very communicative. Would definitely use again.
1/5
Spoke to someone called Daniel about viewing a flat. Was very curt with me, really shocking. Told me he didn't know what was happening re the lockdown situation. Basically they have no plans and no people skills. I understand it's a difficult time but no need for rudeness and being very unhelpful. Hardly inspires confidence to become a customer
1/5
Rating only, no written review.
This unexplained one star review is from current tenants of ours. As there were no comments, Fleur called and emailed Andrei to see what his reasons were. It turns out that his Wife, Mariana locked herself out and asked to borrow our … More
5/5
I've been with Hunters for 4 years, they have been fantastic and professional. I am now going to be renting a further property through them!
Dear Darran, we are very grateful for your feedback, it is very much appreciated. We are looking for many more years giving customer service that you will be pleased with :) Aimee.
5/5
I am very happy and satisfied with Fleur Tickner and her team they all are very professional and cooperatives I must be recommended.
Thank you Imran for your very kind words, we are looking forward to giving you top quality customer service for our time together. We appreciate your feedback very much, Fleur & team.
5/5
Lillian came by to do an inspection on our flat. This was done in a professional and friendly manner.
Hi Lindsay, I am really please your recognized my efforts. Thanks, Lillian
5/5
After an initial disagreement with my landlord when moving out Hunter's were able to turn this around for me so that I got my full deposit back. Special thanks to Aimee and all the team for handling the dispute professionally from start to finish.
Thank you so much for taking the time to review us Bobby. We are all delighted that we took care of your tenancy issues and that you are satisfied with our service. All the best for the future, Aimee.
5/5
Very professional and extremely friendly team. Lillian, Aimee, Fleur and everybody has been great in accommodating our demands and expectations!
Amazing! Thank you
5/5
All members of staff are happy to help, lovely and friendly. It was a quick and easy process and efficiently carried out. Communication was plentiful and prompt and we were pleased with the service provided. Many Thanks to Fleur and the staff.
Dear Andrea, thank you so very much for your lovely review, you have made our day here! We love doing our jobs to give customers like you the service you deserve. All the best, Fleur & team.
5/5
I would highly recommend Hunters Estate Agents, the team are warm and friendly and professional. They are very swift at answering to any queries and the recent level of excellent service received by Lillian was appreciated.
5/5
We have had the pleasure of working alongside Hunters for about 12 months know and I have to say how lovely it has been to be able to meet Fleur and her team. They all come across so knowledgeable and professional and nothing ever seems too much effort. I would highly recommend!
5/5
Rating only, no written review.
5/5
We've been renting via Hunters for about 10 years now. Absolutely great thorough service, will definitely recommend to anyone. Just got a carpet changed so the rooms got a new fresher look. Thanks a lot!
Hi Ross, thanks so much for your review. We are all delighted that we continue giving you the service and attention we aim for. We hope to continue taking care of your tenancy for many more years to come! Aimee and the Carshalton Hunters team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hunters and its branches won ESTAS awards in two years, most recently 2023.
ESTAS winners in two years, the group and its branches: 2022, 2023.
2023 1 Gold ESTAS 2023 winners
2022 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.

Hunters and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2018, 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2018 to 20252025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold and 1 Silver across two branches The British Property Awards 2024 winners
2023 3 Gold and 1 Bronze across three branches The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2018 1 Gold and 1 Bronze across two branches The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Hunters a message.
London (223 West End Lane) has the most, with 578 reviews rated 4.7 out of 5, followed by Liverpool with 548.
The 28 Hunters offices, by town:
5 reviews from sellers, rated 4.6 out of 5 on average. For example, Paul wrote: "After having several local estate agents out to discuss putting our property on the market it was a clear and easy decision to go with Hunters. Rebekah was so ..."
5 reviews from landlords, rated 3.6 out of 5 on average. For example, AJ wrote: "James and his team at Hunters have been very quick at finding me a tenant for my property. This is the second time I have used this company and experienced a ..."
Yes. In The Trusted Agent 2026 awards, Liverpool won Gold, Carshalton won Trusted Agent and two more branches won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 14 other industry awards since 2018.