Trusted Agent profile · Hampshire, Dorset and West Yorkshire

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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

The Trusted Agent logo

4.9 / 5

183

Reviews on The Trusted Agent

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers80 reviews

5.0 / 5 Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Laura, 7 September 2018Read all 80 from sellers

Buyers46 reviews

4.8 / 5 This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Steven-Mark, 14 November 2017Read all 46 from buyers

Landlords19 reviews

4.9 / 5 I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Judi, 14 March 2017Read all 19 from landlords

Tenants5 reviews

4.2 / 5 We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Chris, 3 September 2016Read all 5 from tenants

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Facebook

Enfields Southampton recently assisted in the sale of my one-bedroom flat. Despite the slow pace of the sale, they were highly persistent and eventually found a great buyer. Well done! Would happily recommend their service.

Paul · 15 March 2023 · Enfields Southampton (347 Shirley Road)

5/5

Facebook

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Musa · 15 March 2023 · Enfields Southampton (347 Shirley Road)

5/5

Google

Had a great experience with agent Hugo who was so helpful and made the process really easy finding our house. Would recommend again.

LA · 10 March 2023 · Enfields Bournemouth (383 Wimborne Road)

Agent replied · 24 June 2023

Thanks for taking the time to write a review and for thinking of Enfields. We are glad Hugo managed to help you secure a property.

1/5

Google

Terrible agency. Not professional at all . I would avoid them at any cost.

Feda · 9 March 2023 · Enfields Bournemouth (383 Wimborne Road)

Agent replied · 24 June 2023

Hi Feda, I am so sorry to learn of your negative review and wish to offer my assistance to see if I can help in anyway and better understand what has happened. Myself and my team are committed to providing all of our customers a great experience and I would ask that you email jthomas@enfields.co.uk so I can identify the issue and have a chance to resolve your concerns. Jonathon Thomas Owner

5/5

Google

I'd highly recommend Enfields. They were very pro active in ensuring the sale went ahead smoothly. Keeping the buyer, Seller and solicitors up to speed, Rachael was very responsive and answered all my questions or concerns. As the seller I was happy to intrust Enfields in securing a quick clean sale. I would use them again.

Karen · 8 March 2023 · Enfields Bournemouth (383 Wimborne Road)

Agent replied · 24 June 2023

Hi Karen, thank again for allowing the team to help you sell your home! We appreciate being given the opportunity to represent you in such an important transaction and glad we managed to get the result you wanted! We have passed your feedback onto Rachael and the team!

5/5

Google

I have done my renting with quite a few estate agencies and I can say Enfields has been the most efficient one, special thanks to Abbie she has been extremely efficient, responsable, polite and has sorted all the issues i have had, great service, already said it to her but wanted to write a review. last thing, thats the way people should manage and offer customer service.

Daniel · 5 March 2023 · Enfields Bournemouth (383 Wimborne Road)

Agent replied · 24 June 2023

Thanks Daniel, glad Abi and the team have done a great job. We really appreciate you sharing your experience.

5/5

Google

Thank you Enfield for very promptly finding a replacement tenant for our flat in Southampton. As usual all very efficient and professional with a personal approach.

Helen · 2 March 2023 · Enfields Southampton (46 Oxford Street)

5/5

Google

We have been using Enfield's letting services for many years now. With all the maintenance and general running of the properties, it's great to leave the finding of tenants to them. One phone call to Louise and the procedure begins. Tenant found within two weeks, paperwork sorted, together with all necessary notices served. Utterly faultless. Fee's have gone up, as informed, but so has the rent obtained for what was advertised. Can't argue with that :)

Simon · 2 March 2023 · Enfields Southampton (46 Oxford Street)

Agent replied

Thanks Simon!

3/5

Google

We've seen many homes online in the apps but when we actually went to their office they said only one is available that too after 6-8 months.

Prithvi · 18 February 2023 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Amazing service, we’re three students that left finding our housing to the last minute and Enfields real estate agent Hugo was an amazing help to us making the process easy going and enjoyable, 100% recommend using Enfields!

Safia · 18 February 2023 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Lovely experience with Abbie recently! Has taken a look at our student house, with a quick service also. :)

Lydia · 9 February 2023 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Thank you Amy, for help in finding a student house. Professional, helpful and friendly service and answering our questions along the process, a pleasure!

Kath · 9 February 2023 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Been looking for student houses, Hugo has been a massive help going the extra mile for us really appreciate it. Good communication and very helpful all-round!

Cerys · 9 February 2023 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Abbie was particularly great in helping assist with a property maintenance issue! She sorted the issue the same day as we raised it, a great and friendly service was provided by her!!

Caitlin · 9 February 2023 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

I have recently started renting a property through enfields. They have been extremely professional and helpful would recommend there expertise to anyone. Extremely grateful to hanna at enfields who has been the estate agent i am communicating with throughout the renting process

Alex · 9 February 2023 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

We have been renting a property through Enfields for a while. The staff are so lovely and I want thank Abbie especially because she’s been so wonderful and helpful. We have been messed about through other estate agents but Abbie has been efficient and given us some great advice on our property!

Eleanor · 9 February 2023 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

I trusted Jack Fletcher with the sale of my late grandmothers property. Immediately I knew he was the agent to choose. Despite speaking with plenty of other estate agents in Winton, only Jack filled me with the confidence he would secure me a sale …. and that he did. Before he’d even been round to take photos, he’d identified a cash buyer and we quickly agreed a sale at a price to suit us. His communication is superb, often updating me both in and out of usual work hours. HIGHLY recommend Enfields and Jack in particular. Wish you well and all the best!

James · 9 February 2023 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

Estate agent Amy helped me and four others when looking for a house for our second year of uni. She was helpful and seemed to really really care for our needs and provided us with lots of options within our chosen budget. She made the process easy and took time to walk us through the steps we needed to take to chose a house. Couldn’t have gone better- thank you!!

Holly · 9 February 2023 · Enfields Bournemouth (383 Wimborne Road)

5/5

Google

So glad I found Enfields Southampton when looking for a new letting agent recently. Friendly, professional and prompt. I would definitely recommend giving them a call.

Jo · 31 January 2023 · Enfields Southampton (46 Oxford Street)

5/5

Google

Enfield Eastleigh from start to finish excellent selling my property They kept me informed at all times . Luan was amazing . I would use Enfield again .

Paline · 14 January 2023 · Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.

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