Trusted Agent profile Β· Hampshire, Dorset and West Yorkshire

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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

The Trusted Agent logo

4.9 / 5

183

Reviews on The Trusted Agent

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Both Jordan and Will were outstanding, very friendly and easy to work with. They both were very knowledgeable and were happy to answer any questions. If we were to buy another property, I'd hope that we deal with these two again. During the process we made several calls to the office and everyone who answered was polite and happy to help.

Dylan Β· 13 April 2023 Β· Enfields Southampton (347 Shirley Road)

Agent replied Β· 25 November 2023

Hi Dylan, Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had such a great experience with Jordan and Will. Our team strives to provide top-notch service and it's always rewarding to hear that we've succeeded. We appreciate your trust in us for your property purchase and we're ready to assist you again in the future. Thanks again for choosing to work with us!

5/5

Google

Enfields helped us with the purchase of our new family home, we cannot recommend them enough they are great at keeping you updated, chasing up with phone calls and just having a great customer service! Joanne is fab at helping you secure your dream home and taking a lot of the stress away as she is just so good at her job! The team in the office are faultless always polite and friendly and always return calls when messages have been left. If you are looking to buy or sell I would 100% recommend giving Enfields a call!

Steph Β· 13 April 2023 Β· Enfields Pontefract

Agent replied Β· 10 December 2024

Thankyou for leaving us such a lovely 5 star review. The Enfields family really appreciate it.

5/5

Google

Rating only, no written review.

Mary Β· 13 April 2023 Β· Enfields Pontefract

Agent replied Β· 30 July 2023

Thankyou for your 5 star review. We really appreciate it.

1/5

Google

Still waiting for a reply so not happy

Julie Β· 13 April 2023 Β· Enfields Pontefract

Agent replied Β· 30 July 2023

We have looked into your message and we can see from our records we spoke with you yesterday morning and advised the property you were enquiring about was not a property which we were marketing. If you are expecting a further call please contact our office so we are able to assist.

3/5

Google

Disappointed. I couldn't find the bungalow that I was looking for, even though it was for sale by Enfields in Pontefract.

Les Β· 13 April 2023 Β· Enfields Pontefract

Agent replied Β· 30 July 2023

I am sorry you have felt you needed to leave us a 3 star review. We have searched our records and we are unable to find your details so we are unsure why you have been disappointed. If you would like to discuss this, please contact our office and we will be happy to discuss this further.

5/5

Google

I went through a long slog to get to completion of my house sale.it was hell at times.but I would honestly say,it was Enfeilds who actually gave me hope throughout the whole trauma.won’t bore with details but I will say,Joanne Boaler is the real deal.what a package.she was everything I needed her to be whenever I needed it.counsiler,friend,estate agent and a whole lot more.without her help and assistance I don’t think it would have gone through in a month of Sundays.so from my view,Enfeilds we’re fantastic all the way and handled my really complex sale to its end.massive thanks to all who had the misfortune throughout.great service but,extra special Thankyou to Joanne.you work was extremely appreciated.

RickMiah Β· 13 April 2023 Β· Enfields Pontefract

Agent replied Β· 30 July 2023

Thankyou so much for your great feedback, the whole team are extreamly proud of what they do and appreciate such positive comments.

5/5

Google

Even though we did not sell are house with Enfields we did buy one that they was selling.. want to say can't thank Joanne & team for always been on hand to help us advise us very friendly thank you Joanne & team Wendy Mark πŸ˜€ πŸ†X …

Wendy Β· 13 April 2023 Β· Enfields Pontefract

Agent replied Β· 30 July 2023

Thankyou for leaving us a lovely review. We really appreciate it and wish you all the best in your new home.

5/5

Google

We bought our lovely home with the help of Joanne who was selling it on behalf of the vendor. The process wasn't necessarily as straightforward as it could have been (none of which was Enfields' doing) but Joanne kept us up to date with a professional light touch which made some of the bumps in the road easier to negotiate. Thank you Joanne Anthony & Cheryl

Anthony Β· 13 April 2023 Β· Enfields Pontefract

Agent replied Β· 30 July 2023

Hi Anthony, Thankyou for your review, your new home is one of our favorites which we have sold. Good luck with everything.

5/5

Google

Enfield's represented the seller in our property purchase in July 2022. I cannot praise the team enough, particularly Joanne Boaler for all their kindness and support. My wife has been very ill and I wanted the sale to complete before her treatment got more intense. Enfield's pulled out all the stops to help, despite us not being their client. They were honest, kept their word on any actions and had the patience of saints! Thank you for the lovely welcome gift when we collected the keys. All parties were happy in the end and we are continuing to enjoy our new home. We would definitely use Enfield's if we consider selling in the future.

Kevin Β· 13 April 2023 Β· Enfields Pontefract

Agent replied Β· 30 July 2023

Thankyou so much for taking the time to leave us such a lovely review. We wish you all the best in your new home.

5/5

Google

Sophie provides wonderful services and quick action/ response since house viewing. Much appreciated your help. I give her highest recommendation, without reservations.

Ar Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Absolutely first class service on selling a property on our behalf. 1st class knowledge of the housing market and current trends. Would highly recommend. Thank you Anthony and colleagues

Christine Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Have found Sophie very helpful throughout my journey. Very on the ball. I didn't end up buying just because the property I bought was listed by another agent but dealing with Enfields has been very positive throughout

Sally Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Luan has been an absolute star and kept me sane throughout a difficult house move. (Nothing on enfields part) …

Aidan Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied Β· 13 April 2026

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Enfield Eastleigh from start to finish excellent selling my property They kept me informed at all times . Luan was amazing . I would use Enfield again .

Pauline Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied Β· 11 December 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Wonderful service from the ladies at Enfields. Throughout the whole process they were always available, happy to help and nothing was ever too much to ask. Luan went above and beyond with chasing the solicitors on my behalf, and always got straight back to me whenever I had a query. I could not fault the service I received and will 100% be using Enfields again!!

Jasmine Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied Β· 27 August 2023

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

We have just recently sold our property with Enfields Eastleigh. They were great throughout, particularly Sophie. They gave us a point of contact for a solicitor and mortgage advisor - both which are also extremely helpful. Sophie made the process for us stress free and easy. The communication and support from start to finish was amazing and I would recommend to anyone else wanting to sell their property in the area!

Jess Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied Β· 27 August 2023

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Sophie is a very professional and reliable consultant I had met. Thank you.

Liu Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Recommend Enfields as they always informed me with update, friendly, patient and helpful staffs.

Judy Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Enfields of Eastleigh were genuine people who went that extra mile to sell our property. Can't recommend them enough.

Codge Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

The prospect of selling both our own and my late mums homes was daunting and we are so glad that we approached Enfields to act for us. Having obtained buyers for both properties we were looked after throughout by Luan, whose role was …

Karen Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

I am a first time buyer have no knowledge on property market. Luckily I met Sophie Buontempo, an agent of Enfields Eastleigh, she helped me made a deal recently. She is very helpful and patient. Sophie explained everything and guided me …

Johnny Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Fantastic service throughout the whole process. All staff were very helpful at each stage and we are now very settled in our new home. Would recommend to friends and family.

Arran Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Estate agent Sophie has been incredibly helpful and has provided us with many opportunities to view properties appropriate to our budget. We are confident with the service we have been provided.

T Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

We recently reached a happy conclusion to an incredibly long, stressful and drawn sale and purchase and are very grateful for the efforts of Luan at Enfields for her huge efforts, and she wasn't even our agent! She was the driving force in our chain, keeping everyone informed and keeping up the pressure. What a trooper!

Simon Β· 13 April 2023 Β· Enfields Eastleigh (13 Market Street)

Agent replied

Thank you very much for your review, we are really pleased you were happy with the service provided.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.

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