Enfields Eastleigh reviews

★★★★★ 1/5

Trustpilot

Bournemouth Student Rentals Beware

I have heard good things about Enfield in general but specifically Enfield Bournemouth is a nightmare to deal with. I signed as a guarantor for some students renting a house. You don’t expect much when you are going for student digs (though it was over 2k per month they paid). The company knowingly let a large number of houses out to the students that have severe rat infestations, year after year. The exterminator was sent, blocked up a lot of the holes (which should have been blocked already) then the dead rats were left in the walls! You can imagine how that smells when you put the heating on. It was disgusting how the students were treated and the agent seems happy to let all those properties year after year. The exterminator said 4 years in a row he’d been to the same house and one of the agents said they had about 40 houses with the same issue! They need to seriously review how they do business, who they do business with and what their minimum standards are. They will probably get this post removed but I hope it makes it to management for review to protect future young people.

Zoe · 19 September 2026

★★★★★ 5/5

Trustpilot

Thank you Emily & Jamie Plumber!

I woke up yesterday to find my shower wasn’t working at all, so I contacted my letting agent Enfields and Emily was incredibly helpful in getting it sorted as a matter of urgency for me as I now could not shower at all. Jamie the contractor plumber came out the same day and fixed the issue and installed a new shower bar. Sometimes I worry when renting that these things will take ages to be approved to be fixed or for someone to come out but I was proven wrong! Huge thank you to Emily and Jamie for the fantastic service and speedy response, really appreciated.

Ellie · 8 September 2026

★★★★★ 5/5

Trustpilot

Annah

I would highly recommend Annah for all the support and dedication she has shown throughout my rental process. This is not the first time she has helped me, and every time she has been professional, kind, patient, and genuinely supportive. She was always available to answer my questions, guide me through the process, and make everything much less stressful. Her communication and commitment truly made a difference, and I really appreciate how dedicated she is to helping people find a home. Thank you again, Annah, for all your help and support!

Violeta · 12 May 2026

★★★★★ 5/5

Trustpilot

Amazing compnay!

Great company! We had Annah helping us with our rental process and what a pleasure it has been explained everything clearly helped with and question with had as soon as she could. The whole process has been very plain sailing thanks to Annah! Wonderful customer service, the best agency we have been with!

Maddison · 25 August 2026

★★★★★ 5/5

Trustpilot

Incredibly Helpful and Understanding

My Handler (For lack of a better word) at Enfeilds was a lovely lady named Abigail, she was incredibly helpful and understanding. As a first time renter I was asking alot of questions, but she was very patient and understanding with me.

Ellie · 24 August 2026

★★★★★ 5/5

Trustpilot

Charlotte was incredibly helpful on the phone

Charlotte was incredibly helpful on the phone when I enquired about a property to purchase. She gave me so much detail about the house during the phone call which is something I have not received from other agents

Kaley · 27 August 2026

★★★★★ 5/5

Trustpilot

Oliwia is a first class Property…

Oliwia is a first class Property Manager. She is friendly, professional and is always punctual in her communication. Oliwia handles queries and issues with ease and efficiency. I can’t recommend her highly enough.

Brenda · 1 September 2026

★★★★★ 5/5

Trustpilot

Staff were incredibly helpful and kind

Staff were incredibly helpful and kind, particularly thankful for Abigail who was really amazing! Overall I would highly recommend Enfield’s, as a tenant they were the main reason I was able to secure a property and they made the move in process seamless!

Daniel · 24 June 2026

★★★★★ 5/5

Trustpilot

Moving Summer '25

Annah is a credit to her agency and her profession. We met her recently at a property viewing; she was attentive, professional and clearly had our best interests at heart. It has been so refreshing to communicate with someone who is efficient and capable. Within 24 hours of viewing we were able to put down a holding fee thanks to Annah's presence at the property and effective communication after. Thank you for your brilliant work Annah, you've done yourself a great credit.

Tom · 26 June 2025

★★★★★ 5/5

Google

We have just recently sold our property with Enfields Eastleigh. They were great throughout, particularly Sophie. They gave us a point of contact for a solicitor and mortgage advisor - both which are also extremely helpful. Sophie made the process for us stress free and easy. The communication and support from start to finish was amazing and I would recommend to anyone else wanting to sell their property in the area!

Jess · 26 March 2024

★★★★★ 5/5

Trustpilot

Annah has been outstanding!

Annah has been outstanding and the whole process of viewing , securing my property has been seamless . I felt that I was treated with a personal touch and that she understood me and the landlords needs rather than being just a number and in competition with everyone else. My new beginning is exciting and the this is a fab agency very thorough great communication.

Natalie · 27 June 2025

★★★★★ 5/5

Trustpilot

Early days yet ....

Early days yet and I have not yet formally signed up with Enfields. But Olivia's enthusiasm and attitude immediately struck me on a chance meeting through a friend as being so much more engaging than my present agents'. Emily too has communicated well and has undertaken to match the discounted rate which was all that was holding me with my old agent.

Clint · 27 August 2026

★★★★★ 5/5

Trustpilot

Thanks to Annah's hard work and…

Thanks to Annah's hard work and dedication, we found the perfect rental property for our family. The entire process was smooth and stress-free, and we couldn't be happier with the outcome. We highly recommend Annah Gee to anyone looking for a reliable and knowledgeable real estate agent.

NIZAL · 8 December 2025

★★★★★ 5/5

Trustpilot

Very helpful and friendly

I was helped by Annah who is very friendly and was able to help with any questions I had either by phone or email and helped simplify the process. She came across like she really cared rather than treating the process as a game of numbers.

Frosty · 30 November 2025

★★★★★ 5/5

Trustpilot

I rented a property through Annah Gee

I rented a property through Annah Gee. She was quite patient and transparent with the communication between us and the landlord. Even when we faced a bit of a challenge during the referencing, she was very helpful and kept the communication going with the landlord on our behalf. She responds to emails promptly and always happy to help. It’s been a splendid experience.

Ekaette · 30 July 2026

★★★★★ 5/5

Trustpilot

Thank you Enfields

I recommend Enfields as our family have used the Sales & Lettings team over the years. More recently we have had the support of Annah who is supporting us with finding a new tenant, she is always very helpful, efficient & professional. Annah has been amazing support & responds very promptly to any queries or general correspondence. Thank you Annah!

Sarah · 9 July 2025

★★★★★ 5/5

Google

Used Enfields at Eastleigh to sell my late sister's property. During what was a very difficult time for me especially as i lived 250 miles away, having regular updates, prompt replies to emails and someone answering the phone to respond to questions i had was priceless. They supported me through the process and liaised with vendor and solicitor to ensure everything went smoothly. Special thanks to Sophie and Luan who were both just brilliant.

Keith · 16 April 2023

★★★★★ 5/5

Trustpilot

Abigail was very helpful in the process…

Abigail was very helpful in the process of my renting. Thank you

Viviane · 29 July 2026

★★★★★ 5/5

Trustpilot

Great service

I recently began renting with Enfields and would like to thank Annah Gee, who handled my move in.

Callum · 12 June 2026

★★★★★ 5/5

Trustpilot

Enfields and more specifically Annah…

Enfields and more specifically Annah from the Shirley branch helped me to find my first rental property. Annah was very professional and kind during my viewing and subsequently very prompt with her responses to my later enquiries. The whole process from viewing to references was very smooth.

Matt · 22 September 2025

★★★★★ 5/5

Google

I just moved house and enfields were the agents for the property i was buying and i was so impressed with their service. They were always happy to help no end and pushed hard on the chain to keep things moving. They were honest and upfront at every stage and far superior in attitude and performance than the estate agents i used to sell my property who were absolutely appauling. I really wish i could have paid my comission to enfields instead as they did so much more for me than my agents. If i was ever to sell my property in the future i would definitely use enfields and avoid the normal high street chains who just don't care about their customers. Luan was my main contact and she was absolutely excellent. First class service!PositiveResponsiveness, Quality, Professionalism

R · 23 October 2021

★★★★★ 5/5

Google

I've just sold my property this time, with the help of Luan. Although a long process in these covid times the Enfields team offered great communication and support offering much needed advice and liaising with solicitors. They been excellent. Nikki and the team helped us manage our rental property for almost 4 years. There pricing was very competitive from the start and their customer service was always perfect. Although living abroad we always confident that the property was in great hands.

Ross · 23 October 2021

★★★★★ 5/5

Trustpilot

Adrian was very helpful

Adrian was very helpful. Thank you.

LinG · 29 July 2026

★★★★★ 5/5

Google

Wonderful service from the ladies at Enfields. Throughout the whole process they were always available, happy to help and nothing was ever too much to ask. Luan went above and beyond with chasing the solicitors on my behalf, and always got straight back to me whenever I had a query. I could not fault the service I received and will 100% be using Enfields again!!

Jasmine · 16 April 2023