Trusted Agent profile · Eastleigh
★★★★★
296 reviews across 2 platforms
1E Leigh Road, Eastleigh, SO50 9FG
Enfields's office in Eastleigh, at 1E Leigh Road, is rated 4.5 out of 5 across 296 reviews on two platforms, including 113 Google reviews rated 4.6.
Every review we hold for the Eastleigh office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing 👏
I had the pleasure ov having annah show me around a property that is now me and my children's home. She is amazing helpfull and supportive. I struggle with forms annah helped me focus and get what needed done every email I sent I always got a fast reply . I honestly cant thank her enough u have provided my self and my children a home were we feel safe and settled .. thanks annah u are amazing 👏
5/5
TrustpilotOliwia assisted me through choosing and…
Oliwia assisted me through choosing and application process for a property that was kindly shown by Annah to me. Oliwias outstanding professional advice and real investment into the case made it into a pleasant experience. I will definitely ask for her assistance when contacting Enfields in the future.
5/5
GoogleMyself and my partner have had such a positive experience with Enfields Eastleigh from start to finish. Everyone we have communicated with has been great but in particular Luan who dealt with our sale. She is efficient and helpful and was key in helping us to exchange on our house before our baby was born (with a very tight turn around) following a previous house falling through with another agent. We received at least twice weekly updates and chasing was done promptly. From offer accepted to exchange was just 9 weeks which in the midst of a pandemic was a fantastic outcome for a pair of panicked first time buyers expecting a baby imminently. I would not hesitate to recommend.
Dear Hayley and Ben, Thank you for your review. Exchanging and having a baby on the same day, that is some excitement! We wish you all the best in your beautiful new home and best wishes to you and your family for the future.
5/5
GoogleI would like to thank Dion and Luan for all their help, from showing us round the house, to the whole process of buying it! It was such a quick easy process for my partner and I, as first time buyers we were expecting it to be longer than a month and 3 weeks from start to finish! We viewed our house one evening, put the offer on it the next morning, and then had it accepted that evening. They answered all the questions we had, and I'm so thankful. 100% recommend to anyone.
5/5
TrustpilotGreat service
The lettings team were outstanding from start to finish. Professional, responsive, and genuinely helpful, they made the whole process smooth and stress-free. Communication was excellent, and they went above and beyond to ensure everything was handled efficiently. A pleasure to deal with, I would happily recommend them to anyone looking to rent or let a property. I have used them on a number of occasions and will continue to do so in the future.
5/5
GoogleI couldn’t recommend the Enfields team more. They helped me with the sale of my property which was super speedy! Unfortunately the solicitors I chose were very disappointing and created lots of delays however Enfields were so helpful in getting updates for me, and doing whatever they could to get progress on the sale. Most of all though they kept me feeling calm at very stressful time! Overall excellent customer service and excellent value for money! Special thanks to Luan and Olly
Hi Carolina, Thank you for your review. We very much appreciate it.
5/5
GoogleWe arrived at Enfields desperate to find a rental property at short notice. Enfields were fantastic from start to finish and went above and beyond to help us to find and move into a property within a week due to the difficult circumstances. Every member of the team we dealt with were professional, helpful and friendly (but particularly Luanne for her efficiency and patience). Other people we know have had really positive experiences with Enfields too and so we wouldn't hesitate to highly recommend them to anyone.
Hi Steph, It has been a pleasure dealing with you and your family and thank you for your kind review. I am glad to hear that other people have also had a good experience, especially seeing as we pride ourselves on customer service. Kind regards Nikki
5/5
TrustpilotI’ve recently gone through the process…
I’ve recently gone through the process of renting a property via Enfields and have dealt with Annah from start to finish who really went the extra mile to make it as smooth as possible.
5/5
TrustpilotMe and my partner are in the early…
Me and my partner are in the early stages of looking for a property, we found Annah Gee to be extremely helpful and enthusiastic. She gave great advice and was really friendly to talk to, she made the whole process seem less daunting! Thank you Annah😊
5/5
TrustpilotEnfield's were brilliant from start to…
Enfield's were brilliant from start to finish. Their agents give honest advice but also respect your privacy and aren't to intrusive. Other companies we viewed houses through force you to fill out forms after every house you visit which we found very time-consuming and extremely tedious. Enfield's only contact us when they thought they had a new property that we'd be interested in. The two people who we dealt with, Sam Binnington, and Shaun Jordan were extremely professional as well very understanding about our needs. They provide help throughout the process and were able to talk us through the jargon as first time buyers.
Sam Metcalfe, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!
5/5
TrustpilotPersonal service that exceeded our expectations.
We were very impressed with everything that Enfields did for us. We took our time to decide who we were going to go with but we decided to use them because they were a smaller agency that were local to us. We started talking to Paul, the manager, but we have spoken to many of the sales team, who have all been efficient and helpful. That is something that we really liked as it was a whole team effort and we felt that we worked really well with everyone and built a great relationship with them. We were very impressed with their knowledge and the fact that they listened to what we wanted and the process was led by us and our needs. They always rang on a Tuesday to give us updates about what was happening. Thanks to all of the great service, we sold our property within days and completed more quickly than predicted.
Andrew Carr, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Thank you so much again for your feedback! We hope you have a great day!
5/5
TrustpilotMarketing of buy to let property
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew exactly what to expect. The property was placed on the rental market very quickly, with a suitable tenant found in just 2 weeks. The process of vetting the tenant and arranging the tenancy agreement was done quickly and efficiently, and I was kept informed of how this was progressing. I've been very impressed with Jack and the team.
Thank you very much for your review Judi, we really appreciate it - Kind regards from the lettings team at 'Enfields Southampton'
5/5
GoogleWe decided to use Enfields to sell our house as they had good reviews. We requested a valuation through their website one Sunday evening and were seen the very next day. The house was online by Wednesday and we accepted an offer by Saturday! We have dealt with Oliver (mostly) who has been extremely efficient and quick to respond with any queries. Couldn't do enough to help us. Friendly team and excellent service all round. Recommended!
Thanks Kaylee. We pride ourselves on trying to find a buyer in the quickest time whist achieving the best price possible.
5/5
TrustpilotElliot from enfields in Bournemouth was…
Elliot from enfields in Bournemouth was great with helping me and Jake find our perfect property and really lovely and chatty and told us everything we needed to know and when we had questions he reassured us with a knowledgeable answer!
5/5
TrustpilotStreamlined process to rent a new…
Streamlined process to rent a new apartment, Annah was amazing throughout! Highly recommend
4/5
TrustpilotVery Pleaseant Experience
As a first time renter I found the process very nerve wrecking . Annah made me feel at ease throughout the process and remained prompt and honest.
5/5
TrustpilotAnnah was an amazing agent
Annah was an amazing agent. She was so helpful. She was patient and explained everything so well.
5/5
TrustpilotBrilliant service
I have been with Enfields-Shirley for a number of years and have to say they have always all been Amazing especially recently with a query Shannen K was brilliant! Very happy with the service and support.
5/5
TrustpilotEfficient and professional team
Efficient and professional team, Annah, Adrian, James and Shannon. Phone calls and e-mails answered promptly especially Annah out of office hours.
4/5
TrustpilotEnfields have been very helpful to…
Enfields have been very helpful to guide me through my situation and thank you all for your help and highly recommend Enfields and as a landlord I feel I’m in safe hands
5/5
TrustpilotProfessional Service
Thank you Annah for all you're support during my time using Enfields you are a credit to the company very professional and understanding of what customer require thank you again xx
5/5
TrustpilotSuper smooth
We went through James and he was amazing he found me and my roommate a home that we would like within a day.Even though we were super last minute with the search he made it less stressful.
5/5
TrustpilotAnnah made things easy for me
Annah made things easy for me. The whole process was quick, efficient and friendly.
5/5
GoogleI was very impressed with the team at Eastleigh from Sophie who showed us the property and was always very helpful then Luan who chased things up liasising between vendor and solicitors to keep things on track. Dealing with Enfields ar Eastleigh has been a pleasure.PositiveProfessionalism
Many thanks for the kind review, Kind Regards from all of the team at Enfields Eastleigh
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Enfields's Eastleigh office has 296 reviews across two platforms: 113 on Google, 183 on Trustpilot (across the whole business).
Enfields Eastleigh is rated 4.5 out of 5 across all 296 reviews, and 4.6 out of 5 on Google from 113 reviews.
Enfields Eastleigh, 1E Leigh Road, Eastleigh, SO50 9FG.
