Enfields Eastleigh reviews

★★★★★ 5/5

Trustpilot

Letting a property through Enfields

I currently let a property through Enfields-Shirely and have done so for the past year. I cannot fault the service provided by Louise Harston and her team. I have previously had a bad experience with a letting agent and was therefore wary to try another agent but I am so impressed by the level of communication and service provided. I would highly recommend anyone looking to let their property and wanting a dedicated and trustworthy lettings manager to get in contact with Louise at the Enfields-Shirley branch.

Anna · 2 July 2020

★★★★★ 5/5

Trustpilot

enfields agency

Jack was my main point of contact and he was very friendly and smiley. He helped me a lot and was able to answer all of my questions. I found the whole process very easy and straight forward. The move went very well and the property was really clean when we moved in

Mr · 7 June 2017

★★★★★ 5/5

Google

Absolutely first class service on selling a property on our behalf. 1st class knowledge of the housing market and current trends. Would highly recommend. Thank you Anthony and colleagues

Christine · 16 April 2023

★★★★★ 4/5

Google

Worked with Sophie on a house purchase, unfortunately it fell through (seller choice), but working with Sophie made the whole process extremely pain free. Would definitely recommend her as she’s helpful and incredibly responsive.

Claudine · 23 October 2022

★★★★★ 5/5

Google

Used Enfields Eastleigh to sell my parents' house. Completely pain-free process, kept us informed in a friendly, efficient manner as things progressed and were realistic about pricing and timescales. Thank you Lynn and Luane!

Caroline · 23 October 2022

★★★★★ 5/5

Trustpilot

Excellent

I have just bought my first home, which was sold through Enfields. I could not recommend them more highly - Sam and Shaun in particular were excellent. There were a lot of delays in communications from the seller's solicitor, and they went out of their way to chase these up and try to get the information needed, which I really appreciated. They gave me regular updates, which was very helpful as I was not familiar with the process of buying a home and did not really know what to expect at what stage.Additionally, when I first went to see the flat (and again when I went to measure spaces), I was given plenty of time to ask questions and the person showing me round was honest about some of the flat's faults. This meant that when the survey came back, I didn't lower my offer as I was already expecting there to be a few problems with it and it didn't come as a surprise. Thank you Enfields - I love my new home :-)

Hannah · 18 February 2020

★★★★★ 5/5

Google

Enfield Eastleigh from start to finish excellent selling my property They kept me informed at all times . Luan was amazing . I would use Enfield again .

Pauline · 16 April 2023

★★★★★ 5/5

Google

Currently in the process of trying to find a house to buy, Sophie has been helping us look for somewhere and has been so lovely and helpful, really a credit to the company!

Nicola · 23 October 2022

★★★★★ 5/5

Trustpilot

"Jack was absolutely brilliant

"Jack was absolutely brilliant! He understood my situation and was there to support me and calm me down when needed. I was in a very hard situation and I was very impressed and relieved when Jack helped me and got me sorted. There is absolutely no improvements that can be made."

Mr · 25 August 2017

★★★★★ 5/5

Trustpilot

My experience with Enfields has been amaizing from the begining to the end…

My experience with Enfields has been incredibly positive. I chose this agency to purchase my home, and 18 years later, I chose them again to sell it. From the very beginning, the service has been outstanding. Unlike other agencies, they genuinely invest time in their clients, which has been incredible, much more than I expected. They often responded outside of office hours, always with kindness and a positive attitude, providing invaluable assistance. Selling a house can be very stressful, but thanks to the agents at Enfields, everything has been much easier. Their dedication, personal touch, patience, and understanding made me feel like I had a true friend by my side, one of the good ones. I can never fully express my gratitude for their support. I highly recommend this agency to anyone seeking excellent service from start to finish

Carmen · 2 November 2024

★★★★★ 5/5

Trustpilot

Great experience

Enfields were really helpful throughout the purchase of my first home. Communication was great, they always updated me with info from the seller and were really prompt in replying to my emails. Sam dealt with the beginning of the process and Shaun the rest of it until we completed. Both were really easy to talk to, helpful, polite and professional. Shaun was great at dealing with communication between the seller and myself, even through the problems and difficulties that came up with the solicitors. I would use Enfields again from my experience with them.

Emma · 5 January 2019

★★★★★ 5/5

Trustpilot

Excellent !

These guys in Enfields are absolutely excellent. Communication was really good. They were updating us with progress every week always with polite and professional manners. There was some issues with the selling process but they put lots of afford to make the property ours. 5 star company!

Stasia · 4 September 2018

★★★★★ 1/5

Trustpilot

Awful communication and low standards…

Awful communication and low standards for customer care. Made an offer for a house a year ago and sellers finally pulled out after a year! Not their fault. But during this time the communication was really poor, not keeping us in the loop nor responding emails. When the sellers pulled out they didn’t even ring us to inform us about what had happened. Just a line in an email letting us know that the sellers withdraw the property from the market. Not very empathetic after the long, frustrating and expensive process that it was. I now avoid to show interest in any property they manage. Really disappointing.

Raquel · 2 July 2022

★★★★★ 5/5

Trustpilot

Fast and efficient handling of a…

Fast and efficient handling of a property issue from Oliwia.

Christopher · 17 August 2026

★★★★★ 5/5

Trustpilot

Anna Gee

Anna Gee , Very kind lady loads of help she helped me in all aspects of viewing properties well done Anna regards Mark Nicholas

Mark · 7 May 2026

★★★★★ 5/5

Google

We are buying a house listed with Enfields. They've been really professional and kept us updated through the whole journey. They've made the whole process as easy as possible for us as fairly clueless first time buyers! Special thanks to Sam and Luan.

Joanna · 24 October 2019

★★★★★ 5/5

Google

On behalf of my family and myself I can't thank Nikki, Louise and Grace enough! These lovely ladies worked hard on our behalf every step of the way leaving us with the impression they genuinely care about us. If it weren't for them fighting our corner we would never have gotten our new place. That we're SO excited about!! Thank you! Thank you! To anyone looking to move I cannot recommend the Enfields team in Eastleigh enough! xx

Ceasar · 24 October 2016

★★★★★ 1/5

Trustpilot

Don't ever try with this people

Don't ever try with this people, usually I don't like to write review however these people are awful..!! Threatening me to vacate the house and given section 21 without reason and I have requested 3more months extensive as I brought my own property these guys need only money and I maintained property very well still they blame me without reason as they want to send me out and get higher rent.. beals agent booked appointment with buyers but he missed many times to visit property and I have wait for him and he never informed when he failed to come..

Sadashiv · 11 August 2024

★★★★★ 5/5

Trustpilot

First class service

The quality& efficiency of service I have received from Matthew and Joe (Mortgage Advisor) at Enfieds Shirley was amazing and impressive. They were very polite, calm, excellent communication, incredibly knowledgeable and resonsible. They guided and helped me step by step from beginning to end. Matthew did a great job to negotiate every party for my purchase completion on time. Thank you very much and definitely recommend.

Sophie · 4 October 2021

★★★★★ 4/5

Google

Excellent service and communication from start to finish, with particular thanks to Sophie and Luan at the Eastleigh branch. They made a difficult time a little bit easier. Would definitely recommend them to anyone wishing to sell a home.

Sharon · 26 March 2024

★★★★★ 5/5

Google

Luan has been an absolute star and kept me sane throughout a difficult house move. (Nothing on enfields part) …

Aidan · 16 April 2023

★★★★★ 5/5

Google

Great experience working with Enfields Eastleigh During the buying process of my flat they kept me well-informed, provided regular updates, and were highly professional throughout. I highly recommend their services for anyone in need of a dedicated and knowledgeable estate agent. Thanks, Enfields for making my flat purchase a smooth journey! Miss V Birdac

Vio · 26 March 2024

★★★★★ 5/5

Trustpilot

100% recommend

From beginning to end, Enfields were great. Sam and Shaun were always contactable and ready to help, especially in the most stressful parts of the sale. Purplebricks were the agent we bought from so were basically non-existent after our offer was accepted, Enfields went above and beyond to keep me in the loop by staying in contact with the estate agents above. Couldn't have asked for any more. Thanks Sam and Shaun!!

Hannah · 10 December 2019

★★★★★ 1/5

Trustpilot

Hugely disappointed.

Placed an offer after an open house viewing. 4 offers given in including ours. A lot of comms to chase ‘is this my limit..?’. Ran around providing ID check & proof of funds info etc...Offer declined. Told “if anything changes will of course be in touch”. Subsequently I saw it came on the market again (not contacted by agents). Agents already had viewings booked in. (Still no contact). I rang & resubmitted my offer. Ran around providing ID check & proof of funds info etc again. After upping my offer was accepted. 2 weeks later was contacted by agents “a larger bid was offered (£490,000) original list price £450,000 / £475,000. Agent calls “can I up my offer” ...reply “no”. Agent calls again / sellers sticking with you “ full steam ahead”. Today @ 3.30pm - gazumped 😞. Lost money to solicitors etc...Such a shame there is no integrity or moral compass. Just all about money.

Ms · 18 October 2021