4/5
Excellent service and communication from start to finish, with particular thanks to Sophie and Luan at the Eastleigh branch. They made a difficult time a little bit easier. Would definitely recommend them to anyone wishing to sell a home.
Trusted Agent profile · Eastleigh
★★★★★
298 reviews across 2 platforms
1E Leigh Road, Eastleigh, SO50 9FG
Enfields's office in Eastleigh, at 1E Leigh Road, is rated 4.5 out of 5 across 298 reviews on two platforms, including 113 Google reviews rated 4.6.
Every review we hold for the Eastleigh office, from every platform, shown as written. First names only.
4/5
Excellent service and communication from start to finish, with particular thanks to Sophie and Luan at the Eastleigh branch. They made a difficult time a little bit easier. Would definitely recommend them to anyone wishing to sell a home.
5/5
Great experience working with Enfields Eastleigh During the buying process of my flat they kept me well-informed, provided regular updates, and were highly professional throughout. I highly recommend their services for anyone in need of a dedicated and knowledgeable estate agent. Thanks, Enfields for making my flat purchase a smooth journey! Miss V Birdac
Thank you very much for your review, we are really pleased you were happy with the service provided.
5/5
100% recommend
From beginning to end, Enfields were great. Sam and Shaun were always contactable and ready to help, especially in the most stressful parts of the sale. Purplebricks were the agent we bought from so were basically non-existent after our offer was accepted, Enfields went above and beyond to keep me in the loop by staying in contact with the estate agents above. Couldn't have asked for any more. Thanks Sam and Shaun!!
1/5
Hugely disappointed.
Placed an offer after an open house viewing. 4 offers given in including ours. A lot of comms to chase ‘is this my limit..?’. Ran around providing ID check & proof of funds info etc...Offer declined. Told “if anything changes will of course be in touch”. Subsequently I saw it came on the market again (not contacted by agents). Agents already had viewings booked in. (Still no contact). I rang & resubmitted my offer. Ran around providing ID check & proof of funds info etc again. After upping my offer was accepted. 2 weeks later was contacted by agents “a larger bid was offered (£490,000) original list price £450,000 / £475,000. Agent calls “can I up my offer” ...reply “no”. Agent calls again / sellers sticking with you “ full steam ahead”. Today @ 3.30pm - gazumped 😞. Lost money to solicitors etc...Such a shame there is no integrity or moral compass. Just all about money.
Good Afternoon, Please note that you have left a review on the Enfields Lettings Southampton Trustpilot and i believe you were commenting on the Sales Branch. Please note that although Enfields is a franchise, Sales & Lettings are separate branches and owned by separate franchisees. Thank you.
5/5
Enfields of Eastleigh were genuine people who went that extra mile to sell our property. Can't recommend them enough.
Thank you very much for your review, we are really pleased you were happy with the service provided.
5/5
Didn’t end up buying through Enfield's simply because the property I went for was listed with another agent, but having previously had a viewing and further contact with Sophie regarding my property search, I found her to be helpful, friendly and professional every time. I especially feel like she listened to my feedback after viewings and so would have been along the right tracks with property suggestions had my search continued.
Thank you very much for your review, we are really pleased you were happy with the service provided.
5/5
Annah from Shirley branch was great
Annah from Shirley branch was great, very welcoming and efficient, emails were replied to in good time and everything was communicated clearly for a stress free move :)
5/5
Would like to thank Luan, Nikki and Grace for all of there time and help in buying and renting the property that I have recently purchased. They made all of it smooth and easy. Would definitely use them again.
Thanks Malcolm. We were all glad to be of service!
5/5
We have used Nikki and her team at Enfields for buying a property and finding a number of tenants. They have always been quick to respond, professional and helpful. I am happy to recommend them.
Thank you Colin. It is always a pleasure dealing with you both.
5/5
Property Sale
Excellent service from the whole team. It didn't take long to get a buyer and once we did the whole team moved the sale through keeping us up to date and dealing with all and any issues that appeared. I wouldn't deal with any other estate agent but Enfields , they were excellent from start to finish and a special thanks to Sam, Shaun, Will and Jamie...Thanks Bernie
5/5
Sophie was fantastic from start to finish. Courteous, prompt, knowledgeable and we felt very supported. We would highly recommend.
Many thanks for the kind review, Kind Regards from all of the team at Enfields Eastleigh
5/5
Sophie is a very professional and reliable consultant I had met. Thank you.
Thank you very much for your review, we are really pleased you were happy with the service provided.
1/5
Enfields unreasonably hold my deposit in DPS and not allow me to view my contract
I rented an apartment with a flatmate through Enfields. At the end of the tenancy, we underwent a change of contract. Now a new tenant contract which started on 3rd July, 2025 was signed and a new pair of tenants were living in that apartment.
5/5
We have recently sold a house in the Fair Oak area through Enfields and received a first class service throughout the process. The person who mainly dealt with transaction was Luan, who was professional and efficient at all times resulting in the smooth and rapid sale of our property despite current restrictions caused by the pandemic. We would definitely recommend Enfields to anyone considering buying or selling a house in the Eastleigh area.
Thank you Jenny. It has always been a pleasure dealing with both you and Pete.
1/5
A big warning for Guarantor’s due to…
A big warning for Guarantor’s due to the lack of communication from Endfield’s we had a £7,000 bill to pay. We did not receive the numerous emails they claim to have sent advising us of rent arrears. The Landlord established they had our email address wrong, despite us setting up the tenancy agreement by email. Endields’s stated that they were not aware that our emails were being undelivered due to their system problems. Apparently they do not send letters in the post or telephone Guarantor’s when there is a problem. They would not take responsibility for any of the debt and dealt with the situation with a considerable lack of empathy. We did not even receive an apology for their error, or poor practice.
5/5
Excellent and professional
The letting process was excellently and professionally carried out. Anna Gee exhibited professionalism, being calm and knowledgeable, she is the best. I am very satisfied with the whole process. Thanks
1/5
I have forced to sign to this Enfield…
I have been forced to sign to this Enfield let while I’m not working and with 4 children the youngest is 17 months and a single parent. And this Enfield let has been over priced my rent and threatened me to apply to universal credit to my rent and if I don’t I will be ask to vacate the accommodation while they are aware that I will affected by the benefits cap.
5/5
We recently met Annah Gee during our…
We recently met Annah Gee during our property search, and I must say she has been absolutely fantastic. From the moment we arrived, she was professional, friendly, and incredibly knowledgeable. She taking the time to explain everything clearly and respond to all our questions with care.
1/5
STOP CALLING ME!!! I haven't answered any of the dozens of calls I have rejected for a reason: If I don't return your numerous voicemails it is because I don't want to. That doesn't mean that you should call me again every day, at various times, leaving me voicemail after voicemail. Your number has now been blocked. Harassment is not the way to sell houses.
5/5
Outstanding, pro-active service!
My wife and I picked Enfields to sell our property based on the quality of their service when viewing houses to buy, and they really excelled. Having originally had only a couple of viewings over the space of several months with an online-only agency, Enfields generated many more viewings in a matter of weeks and soon found us a buyer. As it happened we found a property to buy through them as well and this was where they really shone. Our process of reaching exchange of contracts was quite tricky, with some hitches in the chain along the way. Enfields were absolutely fantastic, pro-actively moving both the sale and purchase along on our behalf, contacting solicitors, our vendors, and our buyer to keep things progressing. When there were issues they helped to resolve them, and consistently kept in touch, providing both updates and advice. Whether you're looking to buy, sell, or both I couldn't recommend them more.
Thank you very much for your review James, its much appreciated. All the best from the 'Enfields Southampton' sales team.
5/5
We recently reached a happy conclusion to an incredibly long, stressful and drawn sale and purchase and are very grateful for the efforts of Luan at Enfields for her huge efforts, and she wasn't even our agent! She was the driving force in our chain, keeping everyone informed and keeping up the pressure. What a trooper!
Thank you very much for your review, we are really pleased you were happy with the service provided.
5/5
I recently purchased my first property…
I recently purchased my first property through enfields. They were great throughout the process. In particular Sam would always keep me updated and in the loop, and even helped me to chase up information that I needed. This was really helpful, especially as I was a first time buyer with no experience. I highly recommend them.
5/5
We have used Enfields to manage our…
We have used Enfields to manage our rental property and then to sell it. We have been very impressed with the service we received for both transactions. We have always been kept informed about letting and selling issues. The staff are friendly, approachable, professional and very knowledgeable. They are a local firm who know the market extremely well. We would always use Enfields in the future and have no hesitation in recommending them highly to others.
Hi Jean Vivian, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
5/5
Property lettings - Adrian
I am dealing with Adrian - who was very knowledgeable and helpful, as well as taking time to understand my needs for prospective lettings he will able to answer all of my questions. A great experience all round
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