Trusted Agent profile · Eastleigh

Enfields Eastleigh reviews

4.5

★★★★★ Excellent

298 reviews across 2 platforms

1E Leigh Road, Eastleigh, SO50 9FG

Enfields's office in Eastleigh, at 1E Leigh Road, is rated 4.5 out of 5 across 298 reviews on two platforms, including 113 Google reviews rated 4.6.

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4.6 / 5

113

Reviews on Google

This office

Trustpilot logo

185

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Eastleigh office, from every platform, shown as written. First names only.

5/5

Trustpilot

Enfields are excellent

Enfields are excellent! They are so much better than the agency I was with before. I have both of my properties on with them and I could not be happier. They are great both ways, with us and with the tenants. Georgia and Jack are our main points of contact and they are both very good, helpful and professional.

K · 11 August 2017

Agent replied · 17 June 2024

Hi K Jones, thank you so much for your positive comments about Enfields Southampton! We can't wait to see you again, have a great day.

5/5

Trustpilot

Excellent service!

The property management team are a pleasure to deal with. Morgen and team are always polite, courteous and helpful. Any queries I have raised have be dealt with and resolved very quickly. Excellent service!

Stephanie · 28 April 2021

5/5

Trustpilot

friendly, helpful and professional

I purchased a property through Enfeilds. Sam and Shaun were assigned to my job and were friendly, helpful and professional. They helped keep the process going when things beyond our control slowed the process and worked to ensure a successful completion.

Mr · 2 November 2018

1/5

Trustpilot

Didn’t have a great experience with…

Didn’t have a great experience with Enfields. The estate agent who took us around to view that flat was not helpful at all and didn’t ‘sell’ the property. He came off very miserable and seemed like he didn’t want to be there. He also mentioned there wasn’t much interest in the property. We put in an offer on Tuesday to be submitted to the landlord and was told we should hear by Friday. Friday came around and the flat was sold without telling us. I believe this was a very poor way of dealing with us as we were not kept in the loop about our sale nor were we told that anyone else has shown interest on the property. Poor work ethic and not organised. My partner and I were very disappointed as we really liked the apartment and were both gutted that we didn’t get a chance nor was we kept in the loop.

Tom · 21 August 2021

1/5

Trustpilot

Lettings Hell.

After 6 months in an apartment block that was continually broken into, and nothing was done to secure the main entrance (drug paraphernalia and theft on a weekly basis) combined with an absolute shambles of a Lettings office, with terrible communication and devious delaying tactics for all complaints.Final nail in the coffin they wouldn't return the deposit even though we gave much notice (4 phone calls to confirm dates and settlement requirements), and vacated the flat in perfect condition 14 days prior to final date, allowing the flat to be marketed. WHITE COLLAR CRIME AT IT'S FINEST...BEWARE.

Charliesmith · 13 May 2021

5/5

Trustpilot

Great agency - caring and attentive

Josh has been a great agent to work with through our sales process, explaining everything carefully and honest with his answers. I cannot fault Enfields for their attention and care so far.

Simon · 1 May 2021

5/5

Google

Bought our house through Enfields and from offer to completion, it took 12 weeks. Very quick and easy process and as first time buyers, we have found this extremely helpful. Solicitors that were recommended by Enfields were also brilliant so all in all, I couldn't recommend them enough!

Grace · 23 October 2020

Agent replied · 22 October 2024

Good to hear from a first time buyer and welcome to the team!

5/5

Trustpilot

As a landlord I find Enfields and Sarah…

As a landlord I find Enfields and Sarah Hazell in particular extremely helpful. Maintenance issues are flagged quickly and cost-effective solutions provided promptly.

Ashley · 25 April 2025

5/5

Google

Fantastic service throughout the whole process. All staff were very helpful at each stage and we are now very settled in our new home. Would recommend to friends and family.

Arran · 16 April 2023

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

1/5

Trustpilot

Utterly frustrating

Utterly frustrating. Went to view a rental property, rang immediately after to put down an offer only to be told that a holding fee had been put down and that the property was already gone. We hadn't been notified at all prior to the viewing. We even had a confirmation phone call the morning of the viewing. The colleague showing us around the property also clearly had no idea this was the case. A complete lack of any sort of communication. An utter waste of people's time! Will not be viewing any future properties through Enfields!

Peter · 18 June 2020

5/5

Google

Very impressed with the continued contact and assistance provided for the purchase of our new home - Luan in particular bent over backwards to help on several occasions and made sure we were always kept in the loop throughout the whole process.

Jo · 11 October 2021

Agent replied · 22 October 2024

Many thanks for the kind review, Kind Regards from all of the team at Enfields Eastleigh

5/5

Google

We've just bought our new home through Enfields and we cannot recommend them more highly. They have worked tirelessly to help us through some challenging issues within our chain, doing far more than you would normally expect from an agent. We will certainly be using them if we ever want to sell.

Abi · 24 October 2017

Agent replied · 22 October 2024

Thanks Abi. We look forward to seeing the house change!

1/5

Trustpilot

Abysmal.....

Viewed 2 flats through them.... no problem.Then we started getting calls and messages booking us in to view properties that we had not viewed online and were nothing we were interested in.Called and spoke to them and their attitude was that it must have been my partner booking them and it was my mistake.As soon as I said that was not the case and had to become stronger with them to get through their objections and blaming us for their mistakes - they accused me of being rude and offensive [I was assertive but professional at all times].I was going to make an offer on one of the flats, I will now not do so on a point of principle and will never consider a property being marketed through them ever again.My advice to everyone - avoid these obnoxious individuals.....

Steve · 14 January 2020

5/5

Trustpilot

I bought my flat through Enfield few…

I bought my flat through Enfield few months ago. Staffs are very professional and kept me informed all the way through the process. Thanks to Sam, Shaun and Jamie. Great team very recommendable.

Ronaldo · 3 November 2018

5/5

Trustpilot

Enfields in bitterne were amazing from…

Enfields in bitterne were amazing from start to finish in helping me sell my home , Louise went above and beyond with her help , I’m so grateful

Graeme · 21 October 2020

5/5

Google

I rented through Enfields for 3 years, I cannot rate Nikki and her team highly enough. These are genuine agents that work fairly for both the tenant and the landlord. Thanks guys for everything!!!

Hayley · 24 October 2016

5/5

Trustpilot

Dealing with the Property Management Team (Morgen & Georgia)

I recently contacted Enfields in Shirley to enquire whether they needed a maintanance company to work with them. Since that contact I have received work from both Morgen and Georgia. At all times they have been very professional in their approach and are polite at all times resulting in them providing an excellent property management team. They have always responded to my queries either the same day or early the following day.

Nick · 28 April 2021

1/5

Google

Booked a viewing in Eastleigh with this agency. I asked for a day off to be able to go there from Winchester, and after a confirmation the same morning, one hour before the viewing ( I was at the train station and I had already bought train tickets) they called me saying Im sorry the viewing is canceled because someone has just rent the house now. Well, I found it really rude and not a serious attitude for an agency. If i could give less than 1 star i would.

Alice · 24 October 2016

5/5

Trustpilot

Truly amazing service

Truly amazing service, I would personally and earnestly recommend Kevin and his team to anyone except there selling or seeking a home. Cheerful and friendly service at all times.

John · 7 May 2019

5/5

Google

Sophie provides wonderful services and quick action/ response since house viewing. Much appreciated your help. I give her highest recommendation, without reservations.

Ar · 16 April 2023

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Trustpilot

I am very happy with the service that …

I am very happy with the service that Jack provided. He was very helpful, he always answered the phone and all of my questions. When there was a little problem with Goodlord, both Jack and Georgia helped me and we got it fixed very quickly.

Mr · 7 June 2017

Agent replied · 17 June 2024

Thank you for your review Mr Price, we're really pleased you were happy with our service. All the best from the lettings team at 'Enfields Southampton'

5/5

Google

The team have been super helpful in helping us get our offer accepted on our dream house. Very helpful especially as we are first time buyers

Vicki · 11 October 2022

Agent replied · 22 October 2024

Many thanks for the kind review, Kind Regards from all of the team at Enfields Eastleigh

5/5

Trustpilot

I have been very impressed by our …

I have been very impressed by our experience throughout the process from the initial visit to the property to letting. The procedure has been professional throughout with Enfields doing what they said when they said they were going to do it - very refreshing.

Mr · 19 June 2017

Agent replied · 17 June 2024

Mr Mcgougan, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. All the best!

5/5

Google

Fantastic friendly expert service from start to finish. I was always 100% confident that they would quickly and smoothly sell my house. They work as a great team and it was a pleasure to deal with them throughout. Thanks all!!

Martin · 24 October 2019

Agent replied · 22 October 2024

Thank you Martin for having the confidence in us. I am glad we did not disappoint. It was a pleasure.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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