Every review we hold for the Wakefield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold my property through Enfields. From start to finish, the whole team were extremely professional. I found any query I had dealt with immediately.I was always made to feel welcome in their friendly office and nothing was too much trouble.
Macey and Danya were always helpful, knowledgeable and highly professional.Through their excellent advice on viewings,I sold my property within a week.
Joanne in particular, kept me informed every step of the way throughout the sale procedure and, in addition, I felt confident with her dealing with my buyers.
Excellent customer service and can highly recommend.
Helen · 22 December 2024
Agent replied · 24 December 2024
Thankyou for your kind words, the team are really happy you feel this way.
★★★★★ 5/5
TrustpilotAmazing service!
Amanda and Nicky were brilliant all the way through the process of buying our first house! They made it easy and were so quick and efficient in replying making it as stress free as possible!
Callum · 19 August 2026
★★★★★ 5/5
GoogleEnfield's represented the seller in our property purchase in July 2022. I cannot praise the team enough, particularly Joanne Boaler for all their kindness and support. My wife has been very ill and I wanted the sale to complete before her treatment got more intense. Enfield's pulled out all the stops to help, despite us not being their client. They were honest, kept their word on any actions and had the patience of saints! Thank you for the lovely welcome gift when we collected the keys. All parties were happy in the end and we are continuing to enjoy our new home. We would definitely use Enfield's if we consider selling in the future.
Kevin · 12 November 2023
Agent replied · 11 November 2024
Thankyou so much for taking the time to leave us such a lovely review. We wish you all the best in your new home.
★★★★★ 5/5
GoogleEnfields helped us with the purchase of our new family home, we cannot recommend them enough they are great at keeping you updated, chasing up with phone calls and just having a great customer service! Joanne is fab at helping you secure your dream home and taking a lot of the stress away as she is just so good at her job! The team in the office are faultless always polite and friendly and always return calls when messages have been left. If you are looking to buy or sell I would 100% recommend giving Enfields a call!
Steph · 10 December 2022
Agent replied · 9 December 2024
Thankyou for leaving us such a lovely 5 star review. The Enfields family really appreciate it.
★★★★★ 5/5
GoogleI cannot thank Enfields enough for all they have in selling my house especially Joanne she was always on other end of the phone everytime I rang with all my questions (I know I was a pain at times) and thank you Kate when I had a meltdown on the phone and cried .. would highly recommend Enfields thank you all again
Debbie · 22 March 2024
Agent replied · 11 November 2024
Thankyou so much Debbie. You were not a pain at all. I am so glad we got you moved to your new home and wish you all the best.
★★★★★ 5/5
TrustpilotThe best in Hythe
Amanda is a very knowledgeable and extremely helpful in what she does.
Nicholas · 28 August 2026
★★★★★ 5/5
GoogleI went through a long slog to get to completion of my house sale.it was hell at times.but I would honestly say,it was Enfeilds who actually gave me hope throughout the whole trauma.won’t bore with details but I will say,Joanne Boaler is the real deal.what a package.she was everything I needed her to be whenever I needed it.counsiler,friend,estate agent and a whole lot more.without her help and assistance I don’t think it would have gone through in a month of Sundays.so from my view,Enfeilds we’re fantastic all the way and handled my really complex sale to its end.massive thanks to all who had the misfortune throughout.great service but,extra special Thankyou to Joanne.you work was extremely appreciated.
RickMiah · 12 November 2022
Agent replied · 11 November 2024
Thankyou so much for your great feedback, the whole team are extreamly proud of what they do and appreciate such positive comments.
★★★★★ 5/5
GoogleEnfields helped us with the purchase of our new family home, we cannot recommend them enough they are great at keeping you updated, chasing up with phone calls and just having a great customer service! Joanne is fab at helping you secure your dream home and taking a lot of the stress away as she is just so good at her job! The team in the office are faultless always polite and friendly and always return calls when messages have been left. If you are looking to buy or sell I would 100% recommend giving Enfields a call!
Stephanie · 12 November 2022
Agent replied · 11 November 2024
Thankyou for leaving us such a lovely 5 star review. The Enfields family really appreciate it.
★★★★★ 5/5
GoogleSold twice now through Enfields (Pontefract). They are simply the best at what they do. Front end selling team (Andrew) managed to sell my property really quickly, and for the right price. Back end team (especially Joanne) really pull out all the stops to make the sale happen. I couldn't recommend them highly enough. A special shout out to Stacey (Mortgage Advisor) who was superb at finding the right deal for us when the market was difficult.PositiveResponsiveness, Quality, Professionalism, Value
Mike · 12 November 2021
Agent replied · 11 November 2024
Thankyou so much for such a lovely review.
★★★★★ 5/5
GoogleSelling a house during the Covid-19 crisis was never going to be easy, especially as my house was listed prior to the first lockdown! Nearly a year down the line and I have just completed my house sale and the support and dedication from the Enfields team has been nothing short of excellent. I'd like to give a special mention to Rosie, a superb member of the team, who had nothing but time for me! She provided excellent customer service and support throughout the whole process. I'd also like to thank Joanne for supporting me in the final stages of my house sale. Joanne always kept me fully informed every step of the way. Would highly recommend Enfields to anyone who is selling their property! Thanks again!PositiveResponsiveness, Professionalism
Rachael · 12 November 2021
Agent replied · 11 November 2024
We really appreciate your feedback and wish you all the best in the future.
★★★★★ 2/5
GoogleI don't like giving bad reviews but I have to be honest.
I was an bit disappointed really. Started strong with the initial visit, and the lady who took pictures to set up the ad was nice, but they didn't seem to want to know me anymore once a buyer was found. Always felt like I was somehow getting on someone's nerves by calling and that's on the rare occasion that I got through in the first place. Most of the time the person I tried to speak to wasn't available and several times I requested a call back it never happened!
Also cost me 3x what it would have elsewhere, but that's my own fault for not shopping around. I just wanted a hassle free experience but I'd have expected someone to at least return a call occasionally.
Oh, also expecting me to drop the keys off on the day I'm moving, on my own, stressed out of my mind in total chaos with 4 animals roaming around, when they are just down the road, only did 1 viewing and earned just under 7 grand for their efforts - it would have been nice if they offered to pick the keys up at least! For 7 grand and 1 viewing, I'd drive to Bristol to get the keys, never mind 5 minutes down the road!!
I'd definitely shop around in future.
Matthew · 22 December 2024
Agent replied · 24 December 2024
Hello Mr Sandford,
We hope you have settled in to your new place.
Obviously we are disappointed with the low review but never the less thank you for your feedback. It’s always welcomed and where we can, we use it to improve our service.
We rate communication very highly in our business and rarely find this to be an issue. However in this case we have taken on board your comments, reviewed where we think we could improve and taken action upon it.
Collecting keys. Completions can take place at any time of the day and upon completion the purchasers expect their new keys to be handed over almost immediately so they can begin the process of moving in. If staff are not available to pick up keys at the time of completion then this would cause frustration. Hence the reason it is standard practice and expectation throughout the industry for sellers to drop their keys with us once they have finished.
In respect to your other comments particularly
There are a number of key measures in Estate Agency.
Time to sell, the current average is 70 days where yours took 56 days
Time from selling to completion, the current average is 140 days where yours took 98 days
How close to asking price, the current average is between 5-10% where we achieved 100% of the asking price.
This did not happen by luck.
The skill of the valuer to price the property correctly and not over value like some agents are tending to do, the knowledge of the negotiators to identify the right person to introduce to the property, the skill of the person to deal with the offer and negotiate ensuring we achieved asking price and finally the skill and knowledge of the sale progressor to ensure things moved smoothly with the solicitors and all involved.
We hope on reflection you can see where the value of your fee was achieved.
We wish you all the best and good luck in the future.
★★★★★ 5/5
GoogleWe have used Enfields in Pontefract to sell our house they have been outstanding from start to Finish, Andrew and Rosie are both Professional and did every they could to sell our house, Joanne went above and beyond to get our sale completed the whole team at Enfields are outstanding and did everything they can to help us if you want to sell your house use Enfields in Pontefract the whole team are amazing.
Caroline · 12 November 2021
Agent replied · 11 November 2024
Thankyou for giving us a 5 Star review, the team really appreciate it.
★★★★★ 5/5
GoogleWe bought our lovely home with the help of Joanne who was selling it on behalf of the vendor.
The process wasn't necessarily as straightforward as it could have been (none of which was Enfields' doing) but Joanne kept us up to date with a professional light touch which made some of the bumps in the road easier to negotiate.
Thank you Joanne
Anthony & Cheryl
Anthony · 12 November 2022
Agent replied · 11 November 2024
Hi Anthony, Thankyou for your review, your new home is one of our favorites which we have sold. Good luck with everything.
★★★★★ 5/5
TrustpilotI found Amanda easy to liase with…
I found Amanda easy to liase with during a difficult setback. We were about to exchange and my mother passed away. This entailed probate and to be able to keep our buyers on board . So between us and Amanda all has worked out well.
Jane · 21 August 2026
★★★★★ 5/5
GoogleEnfields have been absolutely amazing. Theyre so helpful and friendly and its always a pleasure speaking with them.
Sophie was so helpful, keeping us updated with new properties to view until she managed to find us our home. The sale was then passed to Joanne who has been so helpful also. We hit a few bumps in the road and any problems we have had, Enfields have helped us.
We're looking forward to our new home. Thank you to you all x
Becky · 13 November 2019
Agent replied · 11 November 2024
Hi Becky, We are very happy to have provided you with such a positive experience! We're so happy we were able to help you. We do try to help even when it gets abit bumpy. We are all glad you have now find your new home and wish you all the happiness for the future.
★★★★★ 1/5
GoogleAs a first time buyer my experience has been truly shocking and have been put off going through this estate agent.
- Young girl knew nothing about the property we was viewing
- Viewing was rushed
- Decided to put an offer in on the property , after 3 days of waiting we was told it has sold. - - Never got a chance to submit my final offer.
Wouldn’t recommend.
Helen · 12 November 2021
Agent replied · 11 November 2024
Hi Helen, We are disappointed to hear of the experience you have described. As the only young girl in the office doing viewings I can only assume it is me you are referring to. I am sorry if you felt rushed, it is not how I would normally conduct a viewing. I love my job and I always try my hardest to please all my customers.
With regards to your offer, we are relying on vendors responding to us and sometimes this can take longer than we would like. Additionally, sometimes it isn't always the highest offer which is accepted, there are other factors that could effect a decision. Needless to say we will always submit an offer to a vendor if put forward.
I wish you all the best with finding your dream home. Rosie
★★★★★ 5/5
GoogleWhen selling my mothers house I asked a well known chain of estate agents as well as Enfields for a valuation. I met both estate agents on the same day and selected Enfields as Andrew Baxter was so passionate and enthusiastic about his business and what Enfields could offer and we felt the marketing package was superior. Within a week of the property being placed on the internet we had an offer and the whole sale was completed in less then 3 months from the initial valuation. Enfields arranged the Energy Performance Certificate, the solicitors, carried out all the viewings and kept me informed through the whole process. I would have no hesitation in recommending them to anyone selling a property.
Stephen · 13 November 2018
Agent replied · 11 November 2024
Dear Mr Walton,
Thank you for taking the time in providing us with this fantastic review. It is very much appreciated for me and the team.
Kind Regards,
Andrew Baxter
★★★★★ 5/5
Google5 star review from start to finish, Joanne is amazing and super organised, controlling all aspects of our purchase whilst taking the the stress away from us in terms of dealing with solicitors! She handled our emotions tremendously and was very professional throughout! I am a big believer in staff being the making of businesses! Joanne is truly that! Thank you
Jessica · 12 November 2022
Agent replied · 11 November 2024
Thankyou for leaving us such a lovely review. We really appreciate it and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotAbsolutely amazing
Absolutely amazing! Staff were so friendly and kept us well in the loop. We knew we could talk to Amanda at any time! She was always super helpful and friendly making the whole moving process less stressful. Truly amazing service!
Amie · 21 August 2026
★★★★★ 5/5
TrustpilotTop notch service from Enfields who…
Top notch service from Enfields who oversaw the sale of a house for us. They were quick to expedite things when progress slowed, and were incredibly efficient when responding to queries and requests for information from the conveyancer. Highly recommended.
Anjum · 19 August 2026
★★★★★ 5/5
GoogleThe team at Enfields are brilliant, Joanne was our main point of contact and she went way above and beyond constantly. Would highly recommend!
Lee · 22 December 2024
Agent replied · 24 December 2024
Thankyou for taking time to give us a 5 star review. Joanne and the team are so happy you would recommend us.
★★★★★ 5/5
GoogleWhat a first class service provided by everyone at Enfields. Think other estate agents need to follow your lead. Would like to thank everyone but special thanks to Sophie and Bradley for providing an excellent customer service and never giving up on getting me viewings and lastly to Jo who once the house sold kept me informed all of the way. Would definitely recommend you to anyone selling. Keep up the good work everyone.
Sarah · 13 November 2019
Agent replied · 11 November 2024
Hi Sarah, Thankyou so much for your great review. The whole team are very proud of the service they provide and are glad you were happy with the service.
★★★★★ 5/5
TrustpilotHigh praise for Amanda and Sam
From the outset Sam had a very positive and can-do approach to selling our property which, together with the favourable estate agent fees, gave us confidence to use Enfields rather than an alternative estate agent.
Helen · 27 August 2026
★★★★★ 5/5
GoogleI use many agents throughout Yorkshire but I find Enfields at Pontefract to be straight talking and a very proactive estate agent. I have marketed several properties with them all of which sold within reasonable timescales, the in house sales progressing handled by Joanne is a life saver and takes away most of the stress. All around the team are friendly and approachable and they get the results I need. Keep it up :-)
Jamie · 13 November 2017
Agent replied · 11 November 2024
Thankyou for your 5 star rating, I really appreciate it and enjoy working with you to help get sales through to completion as smoothly as possible so our clients are able to enjoy their new home. (Joanne Boaler - Customer Care Representative)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
