Enfields reviews

★★★★★ 5/5

Google

Landlord review... Coming from other letting agents I really really appreciated that at Enfields you deal with just one person when it comes to the property/tenant management side of things and that person being very helpful and quick to respond (thanks Emily!). I've had a lot of problems with a tenant over the last year and this is just a massive time saver not having to constantly explain the situation. My only negative feedback would be they could have done a better job at keeping track of small but important items left in the apartment. Things like the parking door remote, parking permits, and apartment documents weren't tracked in the inventories and have subsequently been lost at some point.

Matt · 30 September 2024

★★★★★ 5/5

Google

I highly recommend Josh Rahman at Enfields, he’s very professional and gives you the best service you could ever ask for. He puts all his effort and time in addressing all your requests and needs and insures he goes above and beyond to meet all your requirements. I couldn’t recommend the efficient service and professionalism Enfields provides and the outstanding service Josh provided that met my needs with the greatest satisfaction.

Ash · 13 April 2023

★★★★★ 5/5

Google

The quality& efficiency of service received from Matthew and Joe (Mortgage Advisor) at Enfieds Shirley was extremely outstanding. They were incredibly knowledgeable, responsible and excellent communicators. They guided me step by step from beginning to end. I couldn't get mortgage without Joe's help. Without Matthew's negotiation with and pushing every party involved, my purchase couldn't be completed on time. Nice people and top class service, definitely recommend and use again.PositiveResponsiveness, Quality, Professionalism, Value

Y · 25 August 2022

★★★★★ 5/5

Google

Both Jordan and Will were outstanding, very friendly and easy to work with. They both were very knowledgeable and were happy to answer any questions. If we were to buy another property, I'd hope that we deal with these two again. During the process we made several calls to the office and everyone who answered was polite and happy to help.

Dylan · 13 April 2023

★★★★★ 5/5

Google

I am struggling to find the words to fully express my gratitude to Shaun and the team at Enfields for what they have done for me. Unfortunately I employed probably the worst solicitor in Southampton so Shaun and my buyers solicitor did most of the legal work for me and I never heard from the agent I was buying from during the whole process so Shaun sorted that out as well. I can honestly say that the move would never had happened if it were not for Shaun’s knowledge, experience and sheer hard work and I would not hesitate in recommending Enfields to anyone who wants to sell their property. If I could give more than 5 stars I definitely would.

Melwyn · 2 December 2019

★★★★★ 5/5

Google

Im very impressed with Enfields. Firstly, getting the house on the market was easy thanks to Will Piercy - with professsional photos and an attitude to please, even coming back for extra photos on a sunny day. Secondly, Enfields acted professionally through all parts of the sales process and gave full support after we lost the first buyer. They managed to sell at the asking price, twice within a week of the property being on sale. Sam Binnington was crucial to achieve this. For technical aspects of the sale such as surveys I was handed to Shaun Jordan and I couldn’t have been in better hands. With Shaun helping both parties fully understand the survey results. He also continued a sterling effort at pushing the Solicitors along. Top job all round!

Peter · 2 December 2019

★★★★★ 5/5

Google

Hi Sam, Shaun, and all at Enfields, Shirley I would like to say that the service we received from you all was excellent There was a phone call every week, even when there was nothing to report, and towards the end of the process a lot of chasing up of other estate agents and solicitors went on. Thank you all, and if there was another house move (which there won’t be) I would have no hesitation to ask for your help again, and I will certainly recommend Enfields to anyone else who would be interested. Best wishes Mary Whatley

Mary · 2 December 2018

★★★★★ 5/5

Google

A very professional estate agent who know their stuff without being overly salesy. They were clear and upfront with the process and costs from the start, and used data to help me decide the right price to pitch my house at. They kept me updated with viewings and feedback. They advised well during the bidding process, so I felt I got the best possible offer. From offer to sale they kept me updated regularly, communicated well with the other estate agent in the chain and kept the solictors moving. Overall, they did everything a good estate agent should do. Thanks to Sam and Shaun's hard work, my house was on the market for about a month before offer accepted, and about 10 weeks from offer to completion. I'd definitely recommend them again.

Aoife · 2 December 2018

★★★★★ 5/5

Google

We are so pleased that we chose Enfields to sell our property, they have been absolutely amazing, from start to finish, and this all took 6 months!! The details and photos were quicky processed and our house was on line within 48 hours. The viewings came in and our house sold within 48 hours at asking price. A big thank you to Will for advertising the property and a massive thank you to Shaun - he has had a real challenge to get us exchanged on our purchase, very determined, never gave up, very confident and knowledgable, informed us of any news - a lovely person to deal with. Couldn't have done it wiithout him. Definitely recommend to anyone. Best Service ever!!!

Elke · 31 July 2018

★★★★★ 5/5

Google

We are so pleased that we chose Enfields to sell our property, they have been absolutely amazing, from start to finish, and this all took 6 months!! The details and photos were quicky processed and our house was on line within 48 hours. The viewings came in and our house sold within 48 hours at asking price. A big thank you to Will for advertising the property and a massive thank you to Shaun - he has had a real challenge to get us exchanged on our purchase, very determined, never gave up, very confident and knowledgable, informed us of any news - a lovely person to deal with. Couldn't have done it wiithout him. Definitely recommend to anyone. Best Service ever!!!

GIOSUE · 2 December 2017

★★★★★ 5/5

Google

I have recently purchased a house through Enfield's and in particular Shaun Jordan. Shaun and his team have been fantastic throughout the whole process. They have been a pleasure to talk to, friendly and very helpful. They resolved issues in a really good way and quickly, benefitting all involved. I needed to complete before the tax changes and could not have done it without their expert skills. It is by far the most positive experience I have had in buying a house through any estate agent. I could not recommend them more.

Robert · 2 December 2016

★★★★★ 5/5

Google

Very professional all round service. Estate Agent was smart, professional and friendly. The literature produced was very professional looking and thorough. Although initially we felt that the selling price offered was on the low side, other local estate agents who quoted higher either did not return our calls, or were unprofessional when they viewed the property and then never followed through with information. Enfields always answered the phone politely (unlike some!) kept us informed at each stage either by phone or in writing, and were always understanding of our needs and expectations. They also sold the house quickly allowing us to offer on a flat we had viewed.

Julie · 3 December 2015

★★★★★ 5/5

Google

Would 100% recommend, I've never sold any property before so was wary of who to use and the process etc. So glad I chose Enfields. Rachael Clark and Jordan Browne were especially amazing, very patient with me and answered all my questions. Very polite, helpful and sold my house!! Thank you guys!!

Tara · 13 April 2023

★★★★★ 5/5

Google

A huge thankyou to Louise Carr, who has supported us throughout the process of the sale of our flat. The Conveyancers were difficult and creating delays, but with Louise on board, she helped things progress. She is extremely professional and very efficient at her job, literally a shining light during the sale.

Deb · 13 April 2023

★★★★★ 1/5

Google

What a truly horrendous experience with the Shirley branch of Enfields. They failed to sell our property, lied about buyers and chains, misled us, gave us totally inaccurate information or no information at all and communicated very poorly. We never knew who we were dealing with or who our contact was or what was going on. When the second sale fell through we weren’t even told that the property had been taken off the market! Would not recommend at all.

Teresa · 2 July 2024

★★★★★ 5/5

Google

I met Jordan on a viewing, he was extremely helpful and knowledgeable of the property. There was only a few things he couldn’t answer off the top of his head however, he very was quick on email with those answers. I would highly recommend Jordan and the team.

Emma · 13 April 2023

★★★★★ 5/5

Google

Very positive experience with Enfields Southampton Shirley! Josh, Sophie and team secured an offer within a week of publishing and assisted me during the process up to completion. I’ll be happy to use their services again and I’d definitely recommend them to anyone. Well done!

Diego · 13 April 2023

★★★★★ 5/5

Google

Jordan was very knowledgable and helpful during our viewings as well as being quick with correspondence over email and phone. He turned up early to make sure he had full access, and gave us good advice about the local area. Would recommend to others.

Jack · 13 April 2023

★★★★★ 5/5

Google

Cannot fault our experience at all, Jordan was extremely helpful and his recommendation of a house we hadn’t even seen any photos of was exactly what we were looking for. He clearly listened to our requirements which we are very grateful for. Thanks Jordan!

Bethany · 13 April 2023

★★★★★ 1/5

Google

Avoid at all costs! Our experience with this property management company was horrendous and stressful from start to finish. We rented flat that had serious damp issues in two separate rooms, which we reported multiple times. Despite our repeated attempts to get help, nothing was ever done to resolve the problem, as the landlord did not want to pay for repairs. As a result, the property developed significant mould throughout, which became a serious health concern. To make matters worse, the heating in the flat didn’t work properly the entire time we lived there. The radiator in the dampest room didn’t function at all, making it impossible to heat or ventilate the space effectively. Again, despite flagging this repeatedly, the issue was never addressed. Eventually, the situation became unlivable, and we attempted to break the lease due to the unresolved health hazards. The Enfields initially tried to prevent this, even though they had consistently failed to meet their obligations as managing agents. Now, over three months after moving out, we still haven’t received our deposit back. The excuse? "The landlord hasn’t responded", which is not acceptable after this length of time. Throughout our tenancy and since leaving, communication has been painfully slow, with emails often only answered at the end of the day, if at all, causing unnecessary delays and added frustration. This company showed a complete lack of responsibility and care. I would strongly advise anyone considering renting a property through them to think twice. When we moved out they mentioned 'fixing' the issues including painting over the mould.. Truly awful company.

Kaya · 16 May 2025

★★★★★ 5/5

Google

Highly recommendable estate agents. The process has been smooth and the staff at Enfield have been extremely helpful throughout. In particular, Annah went above and beyond by assisting with all queries and most recently a last minute notice viewing.

Shane · 13 April 2023

★★★★★ 5/5

Google

I recently bought my first house with the help of Enfields at Shirley branch in Southampton. Sam and Shaun kept us informed throughout the whole process about everything and stayed patient whenever we called to asked questions about the house. We could always relay on their call back and succeeded to get the key to our first HOME;) Thank you

Malgorzata · 2 December 2018

★★★★★ 5/5

Google

5* all the way! Registered with every estate agents but Jordan and the team at Enfields were amazing and after a year of house hunting, Enfields came through like legends and have made the house purchase possible. Thanks!!

Mike · 30 March 2023

★★★★★ 5/5

Google

Louise Carr is a phenomenal person and definitely an assett to Enfields. She has helped me so much with my property sale and has always been there to offer advice and help in any way she can.

Ursula · 13 April 2023