Trusted Agent profile · Hampshire, Dorset and West Yorkshire

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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,016 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,016 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,439

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

The Trusted Agent logo

4.9 / 5

183

Reviews on The Trusted Agent

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

They don’t answer calls or emails, when they do, which really rare, they say that will check if the place is available and will call back, but it never happens. Bad company!

Zé · 25 April 2023 · Enfields Bournemouth (383 Wimborne Road)

Agent replied · 24 June 2023

Ze, Firstly i want to thank you for thinking of Enfields and reaching out to us to help with your property search. I am sorry to hear that you have not received a reply and have attempted to locate your emails in order to respond but cant see we have any record of your name. I welcome any constructive feedback and would be grateful if you could email jthomas@enfields.co.uk in order to understand what has happened and further assistant you. I look forward to hearing from you. Jonathon Thomas Owner

5/5

Google

I can’t praise Rebecca Bacchus enough, she didn’t know details of my application when I came into the office for help but that didn’t matter, she immediately took ownership, really heard me and got to quick action finding a solution. She was professional, warm and understanding of what a stressful experience this can be. She turned my whole day around and left me with utter confidence in her and her ability to turn my experience around. I’m very grateful I got to experience her help, she’s a credit to your team.

Sophie · 25 April 2023 · Enfields Bournemouth (383 Wimborne Road)

Agent replied · 24 June 2023

Sophie, what a lovely review about Rebecca! We agree - she is a fantastic member of the team with many years experience in the industry which I glad has come across in your experience. Thank you for sharing!

5/5

Google

I was recommended to Enfields by a friend and they have been very efficient dealing with the sale of our property. Jack at Winton has been excellent, friendly and very good with communication throughout. I would definitely recommend them.

Karen · 25 April 2023 · Enfields Bournemouth (383 Wimborne Road)

Agent replied · 24 June 2023

Hi Karen, thank you sharing your experience! We appreciate you allowing us to represent you in the sale of your home and glad Jack has lived up to expectation. Always feel free to get in touch if you need any help or advice in future regardless of whether you are moving or staying put, we would always love to hear from you

5/5

Google

5* all the way! Registered with every estate agents but Jordan and the team at Enfields were amazing and after a year of house hunting, Enfields came through like legends and have made the house purchase possible. Thanks!!

Mike · 18 April 2023 · Enfields Southampton (347 Shirley Road)

Agent replied · 25 November 2023

Hi Mike, Wow, your review made our day! We're thrilled to hear that Jordan and the team at Enfields were able to assist you in your house hunting journey. Our aim is always to make the process as smooth and enjoyable as possible, and we're delighted we could help you find your dream home. Your kind words and 5-star rating are greatly appreciated, and we can't thank you enough for choosing us. We look forward to assisting you with any future real estate needs.

5/5

Google

Enfield Eastleigh from start to finish excellent selling my property They kept me informed at all times . Luan was amazing . I would use Enfield again .

Pauline · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 10 December 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Sophie is a very professional and reliable consultant I had met. Thank you.

Liu · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Recommend Enfields as they always informed me with update, friendly, patient and helpful staffs.

Judy · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Enfields of Eastleigh were genuine people who went that extra mile to sell our property. Can't recommend them enough.

Codge · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Sophie provides wonderful services and quick action/ response since house viewing. Much appreciated your help. I give her highest recommendation, without reservations.

Ar · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Fantastic service throughout the whole process. All staff were very helpful at each stage and we are now very settled in our new home. Would recommend to friends and family.

Arran · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Absolutely first class service on selling a property on our behalf. 1st class knowledge of the housing market and current trends. Would highly recommend. Thank you Anthony and colleagues

Christine · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Estate agent Sophie has been incredibly helpful and has provided us with many opportunities to view properties appropriate to our budget. We are confident with the service we have been provided.

T · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Have found Sophie very helpful throughout my journey. Very on the ball. I didn't end up buying just because the property I bought was listed by another agent but dealing with Enfields has been very positive throughout

Sally · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

We recently reached a happy conclusion to an incredibly long, stressful and drawn sale and purchase and are very grateful for the efforts of Luan at Enfields for her huge efforts, and she wasn't even our agent! She was the driving force in our chain, keeping everyone informed and keeping up the pressure. What a trooper!

Simon · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Enfields Eastleigh we’re fantastic with my flat sale. They supported me throughout the process and liaised with solicitors on both sides of the sale to make sure everything went smoothly. A big thank you to Luan in particular.

Louise · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Wonderful service from the ladies at Enfields. Throughout the whole process they were always available, happy to help and nothing was ever too much to ask. Luan went above and beyond with chasing the solicitors on my behalf, and always got straight back to me whenever I had a query. I could not fault the service I received and will 100% be using Enfields again!!

Jasmine · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Used Enfields at Eastleigh to sell my late sister's property. During what was a very difficult time for me especially as i lived 250 miles away, having regular updates, prompt replies to emails and someone answering the phone to respond to questions i had was priceless. They supported me through the process and liaised with vendor and solicitor to ensure everything went smoothly. Special thanks to Sophie and Luan who were both just brilliant.

Keith · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Enfields at Eastleigh recently sold a property for me, and it was a very positive experience. At each stage of the process we had a dedicated point of contact, and they provided good support without pressure and kept me regularly updated. I didn’t have a particular solicitor that I wanted to use, but Enfields put me in touch with a solicitor that they work with closely, and that worked really well. Enfields also have a dedicated sales progressor, who acted as a point of contact between me, the buyers and the solicitor, and she kept everyone informed and kept things moving. I would recommend Enfields and would use them again if I had another property to sell.

Theresa · 16 April 2023 · Enfields Eastleigh (1E Leigh Road)

Agent replied · 22 October 2024

Thank you very much for your review, we are really pleased you were happy with the service provided.

5/5

Google

Thank you for Enfield's professional and efficient services. Francesca is very friendly and helpful. As a first-time renter here, she is very patient in answering all my queries and responds quickly with details.

Bec · 13 April 2023 · Enfields Southampton (347 Shirley Road)

Agent replied · 13 April 2026

Thanks so much for taking the time to post your review.

5/5

Google

Jordan has shown me round a number of properties before I found one to put in an offer on. He is courteous and professional, appointments were made to fit with my work commitments. I was given plenty of time to view and any enquiries i made were followed up without delay. Other team members at Enfields have also been helpful.

Christopher · 13 April 2023 · Enfields Southampton (347 Shirley Road)

Agent replied · 24 August 2024

Dear Richard, Thank you for taking the time to share your experience with us. We're pleased to hear that you found our service, particularly from Jordan, to be professional and accommodating to your schedule. We always strive to ensure our clients have ample time to view properties and that any enquiries are promptly addressed. We're glad to know that this was your experience and that other members of our team were also able to assist you. Thank you once again for your positive feedback. We look forward to assisting you with any future property needs.

5/5

Google

Jordan was very professional on the viewing with me, really recommend him and enfields in general.👍 …

Ace · 13 April 2023 · Enfields Southampton (347 Shirley Road)

Agent replied · 30 July 2023

That's great to hear, thanks for taking the time to post your review!

5/5

Google

Glad we chose Enfields, especially with Jordan Browne helping us, answered any questions we had and helped tremendously with selling our property and buying our new one.

Adrian · 13 April 2023 · Enfields Southampton (347 Shirley Road)

Agent replied · 24 August 2024

Dear Adrian, Thank you for sharing your positive experience with us. We're thrilled to hear that you're pleased with your decision to choose Enfields, and that Jordan was able to provide the support and answers you needed throughout both the sale and purchase of your properties. We always strive to make the process as smooth and efficient as possible for our clients, and it's wonderful to know that we've achieved that in your case. We look forward to the opportunity to assist you with any future property needs. Dear Adrian, Thank you for sharing your positive experience with us. We're thrilled to hear that you're pleased with your decision to choose Enfields, and that Jordan was able to provide the support and answers you needed throughout both the sale and purchase of your properties. We always strive to make the process as smooth and efficient as possible for our clients, and it's wonderful to know that we've achieved that in your case. We look forward to the opportunity to assist you with any future property needs.

1/5

Google

They DO NOT rent to disabled people. They only rent to the home-owning guarantor and let the disabled person stay in the property and pay the rent. If you aren't divinely blessed to have a home-owning guarantor in your life, Enfields WILL NOT RENT TO YOU. This is DISCRIMINATION. They are happily complicit in the discrimination against disabled people, they do not care about your individual merit as a renter, they are only interested in your relationships with wealthy individuals. It's DISGUSTING they are able to justify their discrimination through 'landlords' and 'insurance' blah blah blah. They say 'we care' while telling disabled people to 'go to Northwoods instead', washing their hands of all responsibility for housing anyone other than the wealthier working population. If you're disabled, don't even bother contacting this hive of heartless vampires.

Lee · 13 April 2023 · Enfields Southampton (347 Shirley Road)

Agent replied · 30 July 2023

We are very sorry to hear of the issue you have faced with Enfields Lettings. Please be aware enfields is a franchise and this branch is a sales only branch. For Enfields lettings please refer to the lettings page or contact them on 02380 706011

5/5

Google

Highly recommendable estate agents. The process has been smooth and the staff at Enfield have been extremely helpful throughout. In particular, Annah went above and beyond by assisting with all queries and most recently a last minute notice viewing.

Shane · 13 April 2023 · Enfields Southampton (347 Shirley Road)

Agent replied · 30 July 2023

Fantastic, really pleased to have been able to help.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.

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