Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
The Trusted Agent SellerSale of my Property
I have been really impressed with Enfields and all the staff throughout the sale of my property, particularly Kevin. He has been extremely helpful throughout the whole process, kept me well informed at all times and has always been extremely friendly and available on the phone at all times, or called me back very promptly. Very impressed and I would recommend Kevin and Enfields to anyone. Thanks for all your help and patience!
Lisa · 1 November 2016 · Enfields Bitterne
Agent replied · 4 November 2016
Hi Lisa,
Thank you for your extremely kind words they are appreciated. We are so pleased it went through for you and hope you will enjoy your new home.
Thank you for your patience also!
Kind regards
Kevin
★★★★★ 5/5
The Trusted Agent SellerSale of my Flat
Very polite, professional and competent team, nothing was to much bother. Constant feedback all the way to completion. Highly recommended
John · 28 October 2016 · Enfields Bitterne
Agent replied · 31 October 2016
Hi John
Thank you for your kind comments they are appreciated. Hopefully it was not too stressful for you.
Kind Regards
Kevin
★★★★★ 5/5
The Trusted Agent SellerHappy customer
Had a great experience with all staff at Enfield's Shirley branch, very professional, property was marketed really well and I was kept up to date with progress once I had accepted an offer. Also received good advice on my next property.
Catherine · 25 October 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
GoogleHelpful, Friendly and Professional Staff.
Highly recommended!
Miss · 24 October 2016 · Enfields Eastleigh (1E Leigh Road)
★★★★★ 5/5
GoogleI rented through Enfields for 3 years, I cannot rate Nikki and her team highly enough. These are genuine agents that work fairly for both the tenant and the landlord. Thanks guys for everything!!!
Hayley · 24 October 2016 · Enfields Eastleigh (1E Leigh Road)
★★★★★ 1/5
GoogleBooked a viewing in Eastleigh with this agency. I asked for a day off to be able to go there from Winchester, and after a confirmation the same morning, one hour before the viewing ( I was at the train station and I had already bought train tickets) they called me saying Im sorry the viewing is canceled because someone has just rent the house now.
Well, I found it really rude and not a serious attitude for an agency.
If i could give less than 1 star i would.
Alice · 24 October 2016 · Enfields Eastleigh (1E Leigh Road)
★★★★★ 5/5
GoogleOn behalf of my family and myself I can't thank Nikki, Louise and Grace enough! These lovely ladies worked hard on our behalf every step of the way leaving us with the impression they genuinely care about us. If it weren't for them fighting our corner we would never have gotten our new place. That we're SO excited about!! Thank you! Thank you! To anyone looking to move I cannot recommend the Enfields team in Eastleigh enough! xx
Ceasar · 24 October 2016 · Enfields Eastleigh (1E Leigh Road)
★★★★★ 5/5
GoogleExcellent service from Enfields who we sold our house through in August 2016, valuation was spot on, sold within 3 weeks and completion within 12 weeks! Very professional, honest and hard working. Couldn't do enough to ensure we had regular updates on the sale from the viewings through to completion! Highly recommended
Kelli · 24 October 2016 · Enfields Eastleigh (1E Leigh Road)
★★★★★ 5/5
The Trusted Agent SellerGood Team
We had dealings mainly with three members of staff. The manager impressed us to the extent that we signed with him rather than any of the other agents we had met. The senior negotiator who got the job done and the youngest member of the team who showed prospective buyers round our property. All three did their jobs well and I would recommend the Shirley branch of Enfields to anyone who is thinking of moving house..
Tony · 19 October 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
The Trusted Agent SellerThank you Enfields Bitterne
A huge thank you to Kevin and the team for their thorough and professional input to a related sale, which wouldn't have happened without their efforts.
Kevin's proactive approach made all the difference & we are pleased to echo other complimentary comments on the Facebook page & Rateragent and endorse the team.
Thanks.
Rachel · 17 October 2016 · Enfields Bitterne
Agent replied · 19 October 2016
Hi Rachel
Thank you for your kind comments, they are appreciated.
Your patience also helped greatly.
Thank you again!
Kind regards
Kevin
★★★★★ 5/5
FacebookOn behalf of my family and myself I can't thank Nikki, Louise and Grace enough! These lovely ladies worked hard on our behalf every step of the way leaving us with the impression they genuinely care about us. If it weren't for them fighting our corner we would never have gotten our new place. That we're SO excited about!! Thank you! Thank you! To anyone looking to move I cannot recommend the Enfields team in Eastleigh enough! xx
Abigail · 14 October 2016 · Enfields Eastleigh (13 Market Street)
★★★★★ 1/5
GoogleIf you're buying or selling avoid this agent at all costs! There are both cheaper and more expensive agents in the Waterside area offering a much better service. We experienced a series of errors with Enfields, Hythe, all of which could have been avoided. They struck us as desperate for business but unable to deliver. They don't communicate with one another, other agents or the clients and appear to lack basic common courtesy and sense. Expect the worst if you're stuck in a chain with this company.
David · 14 October 2016 · Enfields Hythe
★★★★★ 1/5
GoogleAppalling.Once they'd secured a sale they did nothing if they could help it,Every time we rang them we would get fobbed of with excuses and promises to ring back that never happened. We used Enfields despite being one of the more expensive because of a previous positive experience,unfortunately the people we dealt with first time round no longer worked in this office. After a 6 month slog to sell a house where there was no chain involved, our advice would be - Avoid Enfields at all costs, moving house is stressful enough without having to battle with the estate agents..
Jayne · 14 October 2016 · Enfields Hythe
★★★★★ 5/5
FacebookHaving found rented accommodation through Enfields . The service we received from Nicky and her staff was excellent from beginning to end. We would highly recommended them and definitely use them again. They were very efficient and kept us updated along the process. Excellent service.
Martin · 13 October 2016 · Enfields Eastleigh (13 Market Street)
Agent replied
Hello Martin, thank you so much for your review! We are happy to help you and appreciate your kind words. Please would you also leave a review on Google for us. This would be much appreciated!
★★★★★ 5/5
The Trusted Agent SellerOutstanding - professional, local experts & informed.
Enfields estate agents in Bitterne have outstanding from the day they carried out a detailed valuation survey right through to exchange/completion of contracts. The team led by Kevin Ashley, are great. Adam, Daryl, Rio and Kevin himself are quite simply the most professional, honest and hardworking individuals I have come across in this estate agency profession. They are the absolute best in the local market and I would highly recommend to use them to anyone who wants to deal with an estate agent who are not aggressively pushy to the point that gives estate agents a bad name in the market place. If you want results, use Enfields - thankyou for making what's often classed as the 2nd most stressful life experience a positive one!
Caroline · 8 October 2016 · Enfields Bitterne
Agent replied · 11 October 2016
Hi Caroline
Thank you for the fantastic review it is hugely appreciated.
Myself and my team are so pleased for you and hope you and your family enjoy your new home!
Kind Regards
Kevin
★★★★★ 5/5
The Trusted Agent SellerKevin and his team are fantastic!
It was initially Sam, who we met on a property viewing, that attracted us to Enfields to sell our own property. Sam and all staff are friendly, professional and nothing is ever too much to ask. Several viewings commented on the amazing standard of the photographs and how the property was well reflected and well advertised. We thank Darryl for that bit! Finally, Kevin is the most patient, hard working and professional estate agent that we have had the pleasure to come across. He not only kept us continuously up to date with all aspects of the sale, but he enabled us to remain somewhat calm through a very stressful time of selling and buying another property. Hats off to the fantastic team at Enfields Bitterne! We highly recommend Enfields to anyone is planning to sell/let their properties. Thank you Kevin and Team.
Katie · 6 October 2016 · Enfields Bitterne
Agent replied · 8 October 2016
Hi Katie
Thank you for your kind comments, they are appreciated.
We are grateful that you chose us to sell your home and pleased that there was a happy ending in the end!
You were so patient throughout!
Enjoy your new home.
Kind Regards
Kevin
★★★★★ 5/5
The Trusted Agent SellerFriendly, honest, highly recommended
From the moment Daryl arrived to value the property, right through to the sale and completion, I could not have been in better hands! Total honesty, kindness and incredible patience and helpfulness, I would thoroughly recommend Kevin and the team for anyone selling a property! I've been kept updated throughout the process, with no false promises given; and if I've needed help and advice (with the sale or with my onward move) each time I've picked up the phone, nothing has been too much trouble. I cannot recommend Enfields strongly enough - I've experienced none of the typical pushiness from any of the team at any time, and although the process has been fairly drawn out with my sale (entirely circumstantial - these guys have definitely earned their money!) I would never have thought for a minute about asking another estate agent to handle my sale.
Nicky · 3 October 2016 · Enfields Bitterne
Agent replied · 5 October 2016
Hi Nicky.
Thank you so much for your kind comments. We are extremely grateful for these.
We hope that it was not too stressful for you and wish you the very best for the future.
Thank you for choosing us to sell your home.
Kind regards
Kevin
★★★★★ 1/5
GoogleIf you're a student, don't go with these estate agents, always go straight through a landlord
Lucy · 26 September 2016 · Enfields Bournemouth (383 Wimborne Road)
Agent replied
Hi Lucy,
Thank you for giving us the opportunity to review your feedback. We are saddened to hear that you experience with Enfields was not as you had expected. We have attempted to reach out to you to discuss this in more detail but we note that you have not rented a property through our company. We would ask that you contact our Director Mr Jonathon Thomas on 01202 635870 or email jthomas@enfields.co.uk so that we may gather further information from you.
We look forward to being of assistance.
★★★★★ 4/5
GoogleI want to thank Jonathan at Enfields for all his help. After feeling very disheartened by the services that Enfields provided he has been quick to help and correct any on going issues I have had with my property. This previously was not an estate agent I would have used again but now I am happy with the outcome and look forward to using their services again.
Zena · 26 September 2016 · Enfields Bournemouth (383 Wimborne Road)
Agent replied
Hi Zena,
Thank you so much for posting your review!
We are delighted that you were happy with your interaction with Jonathon and all the team hope we will have the pleasure of helping you and your friends find your next home!
★★★★★ 4/5
The Trusted Agent SellerSuccessful marketing of property in Southampton
Enfields Estate Agents have successfully helped me to market my flat in Southampton. Sam Binnington a Sales Negotiator with Enfields was assigned to market the property. Sam is an extremely personable individual and provided a highly professional and consciencious service during the marketing process. Sam's communications have been excellent and particularly so in respect of viewings when timings were always made to suit both the prospective buyer and tenants. Sam never failed to follow up with a viewing report.
Due to the relatively quiet nature of the housing market the property took longer than anticipated to sell however Sam's enthusiam did not waiver. Sam was also helpful in suggesting different pricing strategies, using to good effect his knowledge of the local housing market.
Sam was ably supported by other members of his team when required due to periods of absence. I took comfort from the fact that other members of his team were well briefed during such times.
I have been very pleased with the level of service afforded to me by Sam as part of a professional team at Enfields.
Martin · 20 September 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
FacebookJust completed the purchase as first time buyers, great communication throughout from Nikki, Jade and the rest of the team. Even after the sale they're happy to help us with a few questions. Would recommend to buy from and I'm confident they'll handle any sale with the same professionalism as we received.
Ben · 19 September 2016 · Enfields Eastleigh (13 Market Street)
★★★★★ 5/5
Google2 and a bit years ago we bought our first home through Enfields and due to no fault of the company it was a long, arduous process but throughout we were shown the highest amount of patience and friendly, professional service and couldn't of asked for more.
Because of the way we were dealt with, when it came to selling and moving again there was no hesitation in picking up the phone to use Jonathan, Bethany and their team at Enfields again to deal with our sale.
At no point did we recieve any 'flannel' or BS which unfortunately you do with many other agents, when we sent (frequent) emails they were replied to almost always within an hour, whenever we called (even more frequently) again we received equally as prompt call backs if on the rare occasion the team were otherwise engaged when we called.
Then as for rates the commission was a very competitive figure which was good for us and also incentivised for the company.
If like us you're a bit nervous with all things buying or selling property I really couldn't recommend anyone more than this agent.
Our house went up for sale the end of February, a buyer found within 5 weeks and the sale completed in equally decent time pushed through all the way by Jonathan and his team.
Thank you Enfields.
WATTSY · 18 September 2016 · Enfields Bournemouth (56 Holdenhurst Road)
★★★★★ 5/5
The Trusted Agent TenantEfficient and Easy
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and dedicated with all the questions we asked her. We would happily recommend them to anyone. We had no problems with them at all.
Chris · 3 September 2016 · Enfields Southampton (46 Oxford Street)
★★★★★ 5/5
The Trusted Agent SellerHouse Sold!
A big 'thank you' to all at Enfields for their hard work - especially Sam, in helping us to find buyers for and ultimately to sell our Shirley property.
Robert · 2 September 2016 · Enfields Southampton (347 Shirley Road)
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