Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
The Trusted AgentSam Binnington (Enfield Estate Agents Southampton) - 119 Wallace Court The Dell SO15 2PX
I truly admire the great professionalism Sam demonstrated throughout the whole sales process with utmost sincerity, empathy and confidence. He was very pro-active in arranging viewing and follow up with updates in due course. Particularly, achieving a successful negotiation at a difficult time right after Brexit was not an easy task at all. But despite these odds and very limited customers, he did not allow much fall in the asking price and successfully achieved a very satisfactory negotiation.
Hasibul · 28 November 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
The Trusted AgentSale of flat
Enfields were supportive and proactive in the sale of my flat, from marketing all the way to completion. Having dealt with a few estate agents during the house buying process, Enfields' comparative professionalism, knowledge and experience were evident. I would not hesitate to recommend Enfields and will use them again in the future.
Katharine · 26 November 2016 · Enfields Bitterne
Agent replied · 12 December 2016
Hi Katharine
Thank you so much for your kind words they are appreciated.
We hope you are enjoying your home!
Have a Merry Christmas and a great New Year!
Kind Regards
Kevin
★★★★★ 5/5
The Trusted AgentOutstanding customer service
Starting with the valuation and continuing through to viewings, offer and eventual exchange Will, Sam and Shaun couldn't have been more helpful and supportive. The valuation visit was informative, relaxed and helpful. and we were pleased with the photos taken to promote our property, and the speed with which it was advertised.
We were always given plenty of warning prior to the visit of a prospective buyer so that we could make plans ahead. Feedback following visits was promptly given. Following the offer we were given regular updates and courtesy calls so that we felt in touch with the process. And when we exchanged the congratulations were warm and genuine. We would have no hesitation in recommending Enfields to any Seller.
Bryony · 26 November 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
The Trusted AgentReview of agent during sales
I used Enfields in the past for a previous sale and they had been really good. This time around they also delivered great service and professionalism. Everyone has been very helpful and our flat sold within 3 weeks. From valuation to visit to after sale team everyone has been really good. Thank you to all and I would definitely recommend. We used the branch in Oxford street Southampton which I believe was also linked to the one in Bitterne Southampton. Regards. Pierre
Pierre-Alain · 24 November 2016 · Enfields Southampton (46 Oxford Street)
★★★★★ 5/5
The Trusted AgentGood service
This is not the first time I used Enfields. I found it easy to communicate with the staff either by phone or email. They are very polite and efficient, and kept me updated throughout the whole process. Very helpful. Thank you
Emma · 23 November 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
The Trusted AgentVery professional, helpful and friendly team
Luckily we found a flat for our daughter at Enfields. They were friendly, helpful and kept us informed at every stage of the purchase. A very professional and well organised team.
It was refreshing to find Enfields as our experiences with other agents were not very good. Most were difficult to get hold of, would not answer the phone or emails, would not ring back, one didn't even get back to us when we requested a viewing (crazy to put off a cash buyer). .
Enfields shone above all others and were a real pleasure to deal with.
Al · 20 November 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
The Trusted AgentProfessional work
Excellence in communication, professional skills. Will come back again when plan to buy another property.
Wenqian · 19 November 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
The Trusted AgentProperty Sale
I live a long distance from the property that I was selling and was able to completely hand everything over. I was kept informed throughout and the company were extremely professional and obviously have a good client base as a sale was secured on the back of only a couple of viewings
Sandra · 19 November 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
The Trusted AgentExcellent service.
Nothing was to much trouble for the team at Enfields. To say they always went out of their way to provide an outstanding service is an understatement. Whole service from start to finish is excellent. Would highly recommend them as selling agents. The whole team at this office were superb.
Neil · 19 November 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
The Trusted AgentExcellent Service
Myself and my partner were looking for properties in the Southampton area for a while, when we finally found the property we liked in the Shirley area the people working at Enfields were faultless in terms of helping us out. Being first time buyers we didn't know what to expect but Sam and Shaun guided us to make it a smooth transaction and I would recommend them.
Kristy · 19 November 2016 · Enfields Southampton (347 Shirley Road)
★★★★★ 5/5
The Trusted AgentVery good estate agents
Having viewing numerous properties in SO14 with a number of agents, I found them being very pushy and trying to push mortgages instead of the property, this was until I met Sam at Enfields who actually treated me like a human with normal interaction instead of just a sales pitch. His knowledge of the area was very good and this made me want to view with him and the properties they had which ultimately led to my purchase in West Central. Although the conveyancing took longer than expected, I couldn't fault Enfields as an agent.
Dan · 18 November 2016 · Enfields Southampton (46 Oxford Street)
★★★★★ 5/5
The Trusted AgentFirst class, excellent.
First class service selling our property. Excellent at keeping us informed every week. Thank you!
John · 15 November 2016 · Enfields Bitterne
Agent replied · 12 December 2016
Hi John
Thank you for your kind comments they are appreciated.
I am glad we got this one to the finish for you.
Kind Regards
Kevin
★★★★★ 5/5
The Trusted AgentFirst time landlord
This is the first time I have been a landlord and I can say that dealing with Georgia Steel at Enfields, Southampton has been a pleasure. I could not wish for a more professional organisation to help and advise me from start to finish.
Peter · 14 November 2016 · Enfields Southampton (46 Oxford Street)
Agent replied · 14 November 2016
Hi Peter, thank you very much for your review, we really appreciate it,
★★★★★ 5/5
GoogleVery professional and friendly at all times. Every member of the team gave a first class service and Chris Heaps should be proud of them all!
Janice · 13 November 2016 · Enfields Pontefract
★★★★★ 5/5
GoogleExcellent service from all the staff. Sold quite quickly and although the first sale didn't go through, sold a 2nd time and all was good. Lots of viewers and plenty of interest. Would recommend.
Sue · 13 November 2016 · Enfields Pontefract
★★★★★ 1/5
GoogleI wouldn't recommend them, the guy came out and did his sale pitch offering all these things we accepted and none of the sale pitch matched what they actually did. Didn't return calls when asking for information, no help was given.
Lee · 13 November 2016 · Enfields Pontefract
Agent replied · 11 November 2024
Thankyou for your comments, which we take seriously. I am sorry you feel the way you do about the service you have had from Enfields. Based on the amount of sales we have achieved and the number of positive reviews, this kind of feedback is not what we are used to. We have strict policies and procedures to ensure prompt responses to any missed calls and a high level of service is maintained.
However we take your comments on board and where possible we will look to further improve our services. I would like to wish you all the best with the future sale of your property.
★★★★★ 5/5
GoogleExcellent service from start to finish. We were kept fully informed during the house sale which went through extremely quickly. We would certainly use Enfields again...... :)
John · 13 November 2016 · Enfields Pontefract
★★★★★ 5/5
GoogleI own a number of properties in West Yorkshire and had become dissatisfied with my letting agent. I contacted Enfields in Pontefract after a recommendation from a friend. They were fantastic from the very first phone conversation I had with Andrew, through to meetings with Chris. They have a very enthusiastic "can-do" attitude, professional, thorough and always follow things up and keep you informed. Their fee rate is also very competitive and they offer an excellent one stop service. Everything is taken care of and you can trust them to manage your properties, allowing you the time to get on with other areas of a busy life, just what I was looking for. Wouldn't hesitate to recommend this company.
Carl · 13 November 2016 · Enfields Pontefract
★★★★★ 5/5
GoogleI used Enfields to sell my house in Ackworth and the customer service I received was excellent. The sales team were very proactive and kept me informed of viewings and feedback.
The negotiators were also excellent and I would certainly use Enfields in the future.
Paula · 13 November 2016 · Enfields Pontefract
★★★★★ 5/5
GoogleI recently bought an apartment through Enfields. I was very pleased with the service I received throughout the purchase. I was updated regularly and given good advice about buying a leasehold property which I have never done before.
Would recommend them to everyone - a great team!
Cait · 13 November 2016 · Enfields Pontefract
★★★★★ 5/5
GoogleHaving had some really bad experiences with estate agents, I was weary about trying yet another. From the word go, Sophie made an amazing impression on me. Professional, friendly, reassuring and certainly knew what she was talking about. I thought that this was too good to be true. How wrong I was.
Throughout the process, the team at Enfields in Pontefract delivered everything we were told they would do. Regular updates, texts to confirm viewings, regular contact and always happy to help with any questions. When they were doing viewings, they respected the property and left the property as they found it.
On completion, they kept in regular contact with solicitors and myself to make sure all went through as smoothly as possible.
From my sister and myself, Thanks to Sophie and all the team. A credit to estate agents - others could learn a lot from you.
Peter · 13 November 2016 · Enfields Pontefract
★★★★★ 5/5
GoogleExcellent work getting me into my new place!
James · 12 November 2016 · Enfields Southampton (347 Shirley Road)
Agent replied
Thanks James. Glad we could help. And come back anytime if you need any more assistance.
★★★★★ 5/5
The Trusted AgentExcellent value for money
We are extremely grateful for Enfields in finding us the perfect tenants - they worked hard and were very efficient every step of the way. We couldn't have asked for a better service and will be using the again in the future.
Tina · 9 November 2016 · Enfields Southampton (46 Oxford Street)
★★★★★ 5/5
The Trusted AgentGreat help!
Rating only, no written review.
Eirian · 4 November 2016 · Enfields Southampton (347 Shirley Road)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
