5/5
Bethany, Hanna, Jonathan, Lisa, Michael and Rhys are always knowledgable and courteous. They respond quickly to calls and emails and are happy to share their experience and give advice.

Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,016 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,016 reviews on four platforms, rated 4.5 out of 5 overall.
2,439
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
183
Reviews on The Trusted Agent
All 14 offices
261
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Bethany, Hanna, Jonathan, Lisa, Michael and Rhys are always knowledgable and courteous. They respond quickly to calls and emails and are happy to share their experience and give advice.
5/5
Enfields we're absolutely amazing and went above and beyond to help my fiancé and I buy our first house! We have moved into a beautiful house after a lot of patience, perseverance and kindness from Enfields! We couldn't recommend them enough. Thank you so much xx
Thank you for your lovely review. We hope you have all settled in!
5/5
cranbury place, southamton
if is not Shaun, this purchase would be never done. very professional man. many thanks
5/5
Excellent Customer Service
I would like to thank Kevin and his staff for the excellent Customer Service offered throughout the sale of our house and onward purchase. From our very first meeting with Daryl who valued the house, through to completion, we couldn't have asked for better. Communication was fantastic, weekly phone calls from Kevin with updates (whether there was anything new or not), from chasing up our buyers solicitors to answering simple queries, he always displayed a cheery 'can do' attitude. The whole experience was much less stressful with the teams help and I would not hesitate to highly recommend Enfields Bitterne to anyone wishing to sell their property..
Hi Lynda Thank you for your very kind words and great review. This is appreciated. We are glad we were of assistance and delighted your sale went through. Enjoy your new home! Kind Regards Kevin
5/5
Excellent Estate Agent!
Worked with Kevin & had excellent communication with him throughout sale. I would highly recommend Enfields & Kevin. Thank you so much for your help, now onto completion!
Hi Victoria Thank you for your email and your kind words. They are appreciated. Not long to wait now! You will have moved before you know it! Kind Regards Kevin
5/5
We have had the experience of selling our house made all the more stress free from the professionalism and enthusiastic approach of Luan and Nicky at Enfield's in Eastleigh it has been a pleasure doing business with them, we would strongly recommend them to anyone who is looking to move house. Thank you it has been a pleasure.
5/5
Organised,Friendly, & Relaxed.
Adam , as just helped me to get a flat in Woolston, which was just where & what I required. It was all done quickly & with no fuss, just as it should be, all the staff in Bitterne are always friendly & helpful. Thanks again Adam.
Hi Richard Thank you for your kind review about my colleague Adam, this is greatly appreciated. We wish you all the best in your new home. Kind Regards Kevin
5/5
Excellent service
Superb service, would definitely recommend. Reasonable rates with an excellent customer service. smooth process.
Hi Tamara Thank you for your review and kind words. This is appreciated. Kind Regards Kevin
5/5
Sale and purchase
Kevin and team were fantastic from start to finish on both the sale of our property and purchase of another one also managed by Enfields. Amazing communication from Kevin from start to finish he really kept on top of the solicitors and went above and beyond to help move the chain through. I couldn't recommend them more highly.
Hi Claire Thank for your very kind words, they are appreciated. We hope you enjoy your new home and thank you for choosing enfields to sell your home. Kind Regards Kevin
5/5
Excellent and persistent
The Property for sale was not what you could class as an easy property to sell. They handled both the sellers and the purchasers needs and made sure you the sale reached the finish line! Thanks guys.
5/5
Will definitely recommend Enfields to a friend
We bought our house through Enfields in 2008 and decided to use them again to sell our house in 2016. We received an excellent service from Kevin and the team and I would definitely recommend them to a friend. We were given weekly updates to keep us informed on the process which was much appreciated as selling a house is a stressful time. Enfields know their market well and we trusted the advice they gave us.
Hi Nichola I hope you are well and enjoying your new home. Thank you so much for your very kind words and thank you for choosing us to sell your home. Kind Regards Kevin
5/5
I used Enfields to sell my house in Ackworth and the customer service I received was excellent. The sales team were very proactive and kept me informed of viewings and feedback. The negotiators were also excellent and I would certainly use Enfields in the future.
5/5
Best estate agents in Bitterne.
Sold my flat for more than I had honestly expected to get and they got the offer pretty quickly, keeping me updated every step of the way. I have dealt with other estate agents in the area and found them all to be hard work so I would highly recommend anyone selling to use Enfields. Head and shoulders above the rest!
Hi Jonathan Thank you so much for the great review it is appreciated. We hope you are enjoying your new home! Kind Regards Kevin
5/5
Excellent service from a highly knowledgeable team of agents.
The exception to prove the rule. Kevin and his team demonstrated to myself, my family (who are somewhat sceptical of estate agents) and in turn, my property's new homeowner, precisely why they are considered market leaders in the very competitive Bitterne property market. From initial contact through to post-sale after-service, the team were always available, whether in office, via email or at the end of a phone - particularly Kevin, who as owner of the business showed considerable experience and a calm, collected manner when dealing with what many describe as "one of the most stressful things you can do" - namely moving home by buying and selling a property. Having achieved the sale price initially indicated and agreed upon when first valuing the property, as well as attaining it within the target timeframe that I needed, I can honestly say that the Enfields Bitterne team are the only team of professionals I could recommend, when selling or buying a home within east Southampton. Having dealt with property for most of my adult life in some form or another, it was a welcome change in this instance to be able to rely upon the advice of others for a change. If you are thinking about moving, buying a home or indeed selling a property in an area covered by Kevin and his team, then I would not hesitate to recommend them to you, as I have to others. (PS: This is not a paid for review - they genuinely are that good, see for yourselves. I could happily supply the address of my former property, but to respect the privacy of it's new owner, I'll refrain.)
Hi Russ Thank you for your great review, we are grateful for this. We are delighted to have helped. All the best Kevin
5/5
Highly recommended local agent
Adam and Kevin were fantastic when we sold our property in Sholing. From the valuation stage through to exchange we were kept up to date throughout. Moving is stressful and our move was no exception, but despite myself and my partner completely stressing and panicking constantly Kevin handled the sale (and us!) brilliantly. An actual face to face service rather than a random person you can only contact on the phone and may never speak to again, I never once had to explain who I was and what property I was calling about when I called, it was a personal service. I cannot recommend this estate agent enough, they are local, they are experienced, they are friendly, they are knowledgeable and they know what they are doing. Thank you!
Hi Kerry Thank you so much for your very kind review it is appreciated and I am glad we were able to help you sell your property. Kind Regards Kevin
5/5
Buyers experience
Great communication through out purchase, always kept me informed and up to date on all occurrences. Will be using them again, highly reccomended.
5/5
Great service
Very helpful throughout.
5/5
Very committed and professional
I recently sold one of my properties using Enfields Southampton. Although it was a long and slow process I was very happy with how professional Shaun was. He always kept me in the loop and up to date about what was going on and was very active in putting pressure on solicitors from both sides to get to completion. I went to him with various issues regarding the sale of my property and he was very prompt at coming to a solution. I would definitely recommend Enfields Estate Agents Southampton.
5/5
Swift purchase
We purchased an investment property through Enfields and we're impressed with the communication compared to other agents that we had. The sale went through very quickly and I would recommend Enfields for their local knowledge and expertise of the Southampton area.
5/5
Nice and easy purchase
I used Enfields when purchasing my property, the sale was very swift and I couldn't be happier. Sam was professional throughout and his communication was very good.
5/5
Hardworking, helpful, informative and professional
We had a fairly drawn out sales process due to time wasting non-buyers and then the complexity of selling an old house with all the niggly little issues they have. Enfield's staff were excellent at providing pragmatic and sensible advice and reassurance throughout. On a number of occasions they went above and beyond to sort things out and help move the process when other professionals for others in our chain fell short and caused problems. No hesitation in recommending them very highly.
5/5
Estate Agents that are GODSENDS
Having moved from Scotland to Southampton recently my partner and I were new to the English buying system. Having an elusive lawyer(s) we learned quickly that unless we contacted Shaun our estate agent at Enfields nothing much happened. He took the time to explain things and he acted as intermediary between the two lawyers, sellers and ourselves. Without him I still believe we would be going through the buying process but today we went to pick up the keys to our new home. :) Thank you so much Shaun, Sam and the rest of the team for your professionalism, understanding and patience ...........but please if you have any influence change this God awful sysytem! Kind regards Suzanne Wright
5/5
A Driving Force In Our Difficult Chain
We have just exchanged in a long chain which up until the last moment looked to be an impossible task. I understand from our solicitor and other's in the chain that this has been a particularely difficult chain but thankfully we have the completion date which we hoped for. It has been our Seller's estate agent Enfields, specifically Shaun Jordan, who has been the driving force throughout. He has maintained a detailed oversight of the chain's issues and progress over the last month and been a crucial point of contact for us as well as the solicitors up and down the chain. Shaun's proactive approach has significantly eased the stress of our purchase and no doubt we wouldn't have exchanged contracts yet without him. Whenever Shaun has been unavailable for short periods (very rare), Sam Binnington has taken over the case and been an excellent second contact. Sam has been involved in the purchase from the viewing and was our main point of contact when making our offer and negotiating the price. This step involved quite a lot of conversation and Sam made this run smoothly with a very quick turn around of questions and offers. It has been invaluable to have two contacts at Enfield with knowledge of our purchase. We have found that Enfields have always been quick to reply, to chase others and to get back to us. Whenever we may come to need an estate agents in the future, we will use the Enfields team. I cannot rate their efforts and approch highly enough. Thanks, Jack & Emily
1/5
Appalling.Once they'd secured a sale they did nothing if they could help it,Every time we rang them we would get fobbed of with excuses and promises to ring back that never happened. We used Enfields despite being one of the more expensive …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.
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