Trusted Agent profile · Hampshire, Dorset and West Yorkshire

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Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

4.5

★★★★★ Excellent

3,017 reviews across 14 offices and 4 platforms

www.enfields.co.uk

Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

2,440

Reviews on Google

All 14 offices

Facebook logo

4.7 / 5

133

Reviews on Facebook

All 14 offices

The Trusted Agent logo

4.9 / 5

183

Reviews on The Trusted Agent

All 14 offices

Trustpilot logo

261

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Enfields's 14 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Enfields office

Newest first, from every platform, with the office each review is about. First names only.

5/5

The Trusted Agent

Outstanding, pro-active service!

My wife and I picked Enfields to sell our property based on the quality of their service when viewing houses to buy, and they really excelled.. Having originally had only a couple of viewings over the space of several months with an online-only agency, Enfields generated many more viewings in a matter of weeks and soon found us a buyer. As it happened we found a property to buy through them as well and this was where they really shone. Our process of reaching exchange of contracts was quite tricky, with some hitches in the chain along the way. Enfields were absolutely fantastic, pro-actively moving both the sale and purchase along on our behalf, contacting solicitors, our vendors, and our buyer to keep things progressing. When there were issues they helped to resolve them, and consistently kept in touch, providing both updates and advice. Whether you're looking to buy, sell, or both I couldn't recommend them more.

James · 24 April 2017 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Buyer

Fantastic Service

I personally cannot thank the staff and Kevin in particular enough for their invaluable support and guidance throughout the protracted purchase of my home. Even though I was just the buyer, I always felt that my interests were taken into account as much as the seller's. I was always kept updated by Kevin throughout the process, even when nothing seemed to be happening!! and his help with non-helpful solicitors was more than appreciated.. I have been in contact with various Estate and Lettings agents throughout the years, but this is the first time I will actually recommend one.

Allison · 21 April 2017 · Enfields Bitterne

Agent replied · 22 April 2017

Hi Allison Thank you so much for your very kind words. I am delighted we got there in the end! Thank you for your patience and enjoy your new home. Kind Regards Kevin

5/5

The Trusted Agent
Seller

Excellent Agent

After having to sell my house sooner than expected, Kevin and his team were very helpful. They were quick to come out and valuate the house. They kept us up todate with viewings. When an offer was put on the house, Kevin kept us up to date with the sale and was very helpful when there was problems on the way. I would recommend Kevin and his team. Thank you very much! Fran Humphry

Francesca · 18 April 2017 · Enfields Bitterne

Agent replied · 20 April 2017

Hi Fran Thank you for your lovely review this is appreciated and I am pleased we were able to help. I hope your purchase goes well Kind Regards Kevin

5/5

The Trusted Agent
Seller

Communication was Excellent

Through the sale of my property, enfields were fantastic at keeping me updated with feedback and dealing with the solicitors.

Ashley · 15 April 2017 · Enfields Southampton (46 Oxford Street)

5/5

The Trusted Agent
Seller

Very communicative and caring

Always available to support and did all they can to support me throughout the purchase of my first property

Martin · 11 April 2017 · Enfields Southampton (46 Oxford Street)

5/5

The Trusted Agent
Seller

Fantastic service. Made selling our house hassle free.

A great sense of urgency from the moment we made contact. Professionally handled from taking the first photos through to completion. Adam and Kevin have been really key to us being able to sell so quickly, get a good price for our property and feel comfortable throughout the whole process. Constant communication, updates, and chasing 3rd parties when needed. Enfields Bitterne are really all about their customers and couldn't do enough to help. High quality advice and recommendations made us feel we were in good hands the whole time. A first class service handled by professional and friendly Agents who care about what's best for their clients. Would highly recommend them to anyone looking to move house. A massive thank you for all you've done.

Philip · 7 April 2017 · Enfields Bitterne

Agent replied · 14 April 2017

Hi Philip Thank you for your kind comments they are appreciated. We hope that you will enjoy your new home! Kind Regards Kevin

5/5

The Trusted Agent
Seller

Excellent Estate Agent

As total newcomers to selling a property, we would like to thank Kevin for his kindness and patience, guiding us through the whole process, from the valuation to completion, and sale of my mother's house. He was always available to answer our questions, and gave us updates regularly. Thanks too, to everyone in the team at Enfields, who helped us over the past months, in a friendly and professional manner. From our experience, we would certainly recommend Enfields for the excellent service we received.

Yvonne · 31 March 2017 · Enfields Bitterne

Agent replied · 3 April 2017

Hi Yvonne Thank you for your review, it is appreciated. We are glad we were able to help Kind Regards Kevin

5/5

The Trusted Agent
Buyer

Great service and communication throughout purchase

We used Enfields Bitterne as a buyer, when we were purchasing our first home. We largely dealt with Kevin, however also spoke with other members of the team throughout the purchase. We came across a couple of hurdles during the purchase and Kevin was quick to offer support and guidance, which as first time buyers was incredibly valuable. Kevin kept us up to date with progress during the purchase on behalf of the seller, and by contacting our solicitor directly. He was prompt in finding answers to our questions and explained any required actions to us clearly. Although working to represent the seller we really felt like he had both parties interests in mind and worked to create solutions that satisfied both the seller and ourselves. We couldn't have been happier with the support Enfields provided during our purchase, and would likely choose to use their services when we decide it's time for us to sell in the future.

Matt · 30 March 2017 · Enfields Bitterne

Agent replied · 1 April 2017

Hi Matt Thank you for your very kind words, they are appreciated. We hope you will enjoy your new home. I am glad we are able to assist you with your purchase Kind Regards Kevin

5/5

The Trusted Agent
Landlord

Only Enfields.

We bought a buy to let property through Enfields and then asked them to find us tenants. They did a great job, and we now only use Enfields when looking for new tenants.

Stuart · 28 March 2017 · Enfields Southampton (46 Oxford Street)

4/5

Google

Really helpful people and fast response times. Online document signing and fix-flo property repair reporting system is a great plus point.

Sriram · 27 March 2017 · Enfields Southampton (46 Oxford Street)

Agent replied

Thanks Sriram, we try to make the process and simple as possible for our clients and part of that is providing simple online solutions so that great feedback. Thanks and all the best.

5/5

Google

I have recently sold my apartment in South Western House through Enfields. Throughout the whole process all the members of staff I have spoken to have been extremely helpful. They have kept me informed of developments and given good advice. My property was let and at times it was difficult to gain access but they were willing to go the extra mile to assist a tenant and help me to sell. I would recommend them wholeheartedly and wish all the staff great success in the future. Best wishes to you all and I hope Miss Murray Cox is very happy in 511.

Diane · 27 March 2017 · Enfields Southampton (46 Oxford Street)

Agent replied

Thanks so much Diane, really pleased we could help and it worked out well for you.

5/5

The Trusted Agent
Landlord

Property let by Enfields

Enfields have been excellent in finding the right tenants for my property. Their communication skills are very good, and they kept me updated about everything.. I am pleased I chose Enfields and am very thankful to the staff, especially Jack Rees and Georgia who have been excellent. After the end of contract, I will be very happy to get in touch with them again to find me new tenants or for renewal of the contract. Thank you all. Sue

Sue · 26 March 2017 · Enfields Southampton (46 Oxford Street)

5/5

The Trusted Agent
Seller

Pro-active estate agent

Shaun always kept me in the picture and whenever there was a pause in the process, he would always chase the buyer and the buyer's solicitors.

Christine · 23 March 2017 · Enfields Southampton (347 Shirley Road)

5/5

The Trusted Agent
Buyer

Feel welcomed,dedicate to clients,extremly friendly,responsible for they work

I found the team as a whole to be very good.Kept me informed weekly and answered all queries promptly.Would have no hesitation to use then again.

Dorina · 23 March 2017 · Enfields Southampton (347 Shirley Road)

Agent replied · 24 March 2017

Thank you very much for the review Dorina.

5/5

The Trusted Agent
Seller

Simply the Best!

Having bought and sold a dozen times, I chose Enfields because of their professionalism, expert knowledge of the local area and I couldn't have chosen a better agent. Daryl who came round to value my property is polite, courteous and instils confidence. I believe the agent showing prospective purchasers around your home has to strike the right balance of professionalism whilst being approachable - these are the qualities that Daryl has. Kevin who follows up everything once the sale has been achieved is brilliant. Always returns calls (no matter how many times you feel you need to speak to him), reassuring and knowledgeable about all aspects of the selling and buying process. Goes above and beyond to ensure all runs smoothly. I cannot recommend Enfields of Bitterne highly enough. Thank you all in the office for the way you handled my sale and kept in contact throughout. A brilliant team who are a credit to Estate Agents.

Shirley · 22 March 2017 · Enfields Bitterne

Agent replied · 23 March 2017

Hi Shirley Thank you for your very kind words, both myself and Daryl are delighted for you. We hope you will enjoy your new home! And thank you again for choosing us to sell your property. Kind regards Kevin

5/5

The Trusted Agent
Landlord

City Centre Furnished Rental For Beginners !

Having bought our 2 bed/2 bath city centre property through Enfields they have offered us an exceptional rental service ever since. Enfield's Oxford Road have been on the ball throughout our contract with them, marketing the property as soon as necessary, securing great tenants and advising on tenancy status etc each step of the way. Enfields have monitored the property throughout the tenancy and ensured the property remains safe for our tenants and is maintained well throughout the tenancies. This really has been an exceptionally easy rental to date and all thanks to the staff at Enfields Oxford Road, Jack, Georgia and Melissa in particular who never hesitate to keep us in the picture and are at the end of the phone when needed. Couldn't recommend highly enough, thank you.

LouiseBarney2507 · 20 March 2017 · Enfields Southampton (46 Oxford Street)

5/5

Google

Excellent work getting me into my new place!

Kingst0n · 20 March 2017 · Enfields Southampton (347 Shirley Road)

Agent replied

Thanks James. Glad we could help. And come back anytime if you need any more assistance.

4/5

Google

We bought a house through them in 2014, and they were generally very helpful, and pretty good at chasing up the owners, solicitors and the rest of the chain.

Robin · 20 March 2017 · Enfields Southampton (347 Shirley Road)

Agent replied

Thanks Robin, good to hear. All the best.

5/5

Google

I have recently purchased a house through Enfield's and in particular Shaun Jordan. Shaun and his team have been fantastic throughout the whole process. They have been a pleasure to talk to, friendly and very helpful. They resolved issues in a really good way and quickly, benefitting all involved. I needed to complete before the tax changes and could not have done it without their expert skills. It is by far the most positive experience I have had in buying a house through any estate agent. I could not recommend them more.

Robert · 20 March 2017 · Enfields Southampton (347 Shirley Road)

Agent replied

Thanks so much Robert that’s really helpful feedback.

5/5

The Trusted Agent
Landlord

Help with maintenance issues

Georgia was very helpful, friendly and professional and helped me resolve certain maintenance issues even though I was not properly eligible to benefit from her expertise.

Peter · 16 March 2017 · Enfields Southampton (46 Oxford Street)

5/5

Google

Enfields Eastleigh have been amazing. I bought my house from them and sold it with them and they couldn't have been more helpful. I got a great service from Luan who kept on top of my sale and pushed it through to make it an easy process. Couldn't recommend them more!

Kate · 16 March 2017 · Enfields Eastleigh (13 Market Street)

5/5

The Trusted Agent
Landlord

Personable and efficient letting team

I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew exactly what to expect. The property was placed on the rental market very quickly, with a suitable tenant found in just 2 weeks. The process of vetting the tenant and arranging the tenancy agreement was done quickly and efficiently, and I was kept informed of how this was progressing. I've been very impressed with Jack and the team.

Judi · 14 March 2017 · Enfields Southampton (46 Oxford Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Enfields

Which Enfields office has the most reviews?

Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.

Where are the Enfields offices?

The 14 Enfields offices, by town:

What do sellers say about Enfields?

80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields?

46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

What do landlords say about Enfields?

19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."

What do tenants say about Enfields?

5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent.

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