Trusted Agent profile · Hampshire, Dorset and West Yorkshire
Verified
★★★★★
3,017 reviews across 14 offices and 4 platforms
Enfields has 14 offices, in Bournemouth (two offices), Southampton (four offices), Bitterne, Pontefract, Eastleigh (two offices), Wakefield, Poole, Hythe and Southsea (Hampshire, Dorset and West Yorkshire). Together they have 3,017 reviews on four platforms, rated 4.5 out of 5 overall.
2,440
Reviews on Google
All 14 offices
133
Reviews on Facebook
All 14 offices
183
Reviews on The Trusted Agent
All 14 offices
261
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ...Read all 80 from sellers
This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ...Read all 46 from buyers
I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ...Read all 19 from landlords
We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ...Read all 5 from tenants
Enfields's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleEnfields were excellent with organising and undertaking the viewings and giving regular communications and updates without us having to chase this up. All the team are approachable and friendly but more importantly they are reliable. My only criticism would be that their preferred solicitor did not meet these high standards.
5/5
Trustpilot"Jack was absolutely brilliant
"Jack was absolutely brilliant! He understood my situation and was there to support me and calm me down when needed. I was in a very hard situation and I was very impressed and relieved when Jack helped me and got me sorted. There is absolutely no improvements that can be made."
Mr Webb, thank you for your kind review; we are happy to pass along your comments to Jack and the team here at Enfields Southampton!
5/5
The Trusted AgentOrganised, professional and friendly
From start to finish we were so impressed with everyone at Enfields. It was clear that they understood the area we were selling in, and the house was sold within days. They kept in touch and helped keep anxiety at bay throughout, and we never had to chase them for information. We can't recommend them highly enough, they were fantastic.
Hi Thank you so much for the wonderful review! I hope it was not to stressful for you. Thank you again Kind regards Kevin
5/5
TrustpilotQuick response from support team
The turn around time for the issues raised was really good. It was a quick response from support team
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5/5
The Trusted AgentExcellent communication
Sold a property in Southampton and I was extremely pleased with the service, speed of sale, regularity of information and complete package. All the team at Enfields were extremely helpful from start to finish and I would be very happy to recommend the agent to others. ThNk you very much
Hi David Thank you for the great review. We are extremely grateful Kind regards Kevin
5/5
TrustpilotEnfields are excellent
Enfields are excellent! They are so much better than the agency I was with before. I have both of my properties on with them and I could not be happier. They are great both ways, with us and with the tenants. Georgia and Jack are our main points of contact and they are both very good, helpful and professional.
Hi K Jones, thank you so much for your positive comments about Enfields Southampton! We can't wait to see you again, have a great day.
5/5
The Trusted AgentBrilliant
I would highly recommend Enfields. They are friendly, professional and highly knowledgeable. Nothing was too much trouble at all.
Hi Thank you for your lovely review. Both myself and Adam appreciate this Kind Regards Kevin
5/5
GoogleA fantastic recommend service from start to finish Buying our forever home A supportive professional service from all staff Thank you
5/5
GoogleAbsolutely amazing from start to finish. Always available to speak to and very proactive 😊 All staff are professional and very friendly. Would highly recommend enfields to anyone. Thanks a millions! …
5/5
GoogleI sold my old property and purchased my new one through Enfields in Hythe. The whole experience from start to finish was superb. Both Jamie and Mark handled the sale and purchase with professionalism, courtesy and skill. constantly updating me on progress, and made the whole process stress free. I would gladly recommend them to anyone.
5/5
The Trusted AgentExcellent service from valuation to completion of sale
Kevin Ashley leads a very competent and professional team of staff. We would have no hesitation in recomending Enfields Bitterne branch to any prospective venders in this catchment area.
Hi Mr Chandler Thank you for your review, it is appreciated. We wish you all the best for the future Kind Regards Kevin.
5/5
TrustpilotGreat experience!
Rating only, no written review.
We appreciate your positive review about your recent experience with us!
5/5
TrustpilotFlat sale
Communication- 10/10 Friendliness- 10/10 Professionalism- 10/10 From the valuation to the sale I cannot fault Enfields one little bit, all the staff were fantastic and it made moving much, much easier. I cannot recommend Enfields higher. First class!
Matthew Karnecki, we're happy you found our staff to be so supportive during your experience here at Enfields Southampton. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
5/5
TrustpilotEnfields were very professional during …
Enfields were very professional during our house sale with excellent communication and advice throughout the process. Thanks in particular to Sam and Shaun at the Shirley branch. Recommended.
Hi Charlie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
5/5
The Trusted AgentOutstanding team and service
We couldn't have asked for a better service from Kevin and the whole team at Enfields. They were clear and honest from the start about their plan for selling our flat and called us weekly with updates about how the sale was progressing. We also really appreciated having mortgage advice from Natalie in the same office, whose team also kept us updated weekly about our purchase. Throughout what could have been a very stressful process, Enfields went above and beyond to keep us well-informed and ensured that everything kept moving forwards. We cannot fault their quality, professionalism and friendly service. We would highly recommend Enfields to anyone.
Hi Chris Thank you for the great review. It is appreciated, we wish you all the best for the future. Kind Regards Kevin
5/5
The Trusted AgentOutstanding throughout!
Kevin and his team were both professional and helpful throughout. I found the level of communication a real benefit as I was buying from out of town so couldn't be about 24/7 They really helped me no end with viewings and chasing the seller. would 100% recommend and will be using in the future myself. Cheers Andy
Hi Andy Thank you for the great review, it is much appreciated. We are glad we were able to assist and thank you for your patience. We hope you will enjoy your new home! Kind regards Kevin
2/5
GoogleRating only, no written review.
5/5
Trustpilot"Enfields are absolutely brilliant …
"Enfields are absolutely brilliant compared to other agents in Southampton. Shaun was brilliant, he kept me involved in every stage. He did loads more than he should have done which was very much appreciated. He went well and truly above and beyond. Overall the service is fast and efficient, the agents are open and honest with everything. Also their local knowledge is outstanding. "
Anna Roberts, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
5/5
The Trusted AgentHighly recommended!
Would like to say a massive thank you to everyone at Enfields Bitterne. All of the team have been amazing especially Daryl and Kevin who we have dealt with the most. It's always a friendly atmosphere when you go in the branch and everybody is always willing to help. From the minute we said we wanted to use their services they have been informative and helpful throughout the whole process. Kevin was always in the office to answer any queries which was great. We cannot fault them at all and would highly recommend them to anyone. We definitely made the right choice and would use their services again. Thank you! Danni and Steve
5/5
TrustpilotGreat experience
Great experience with Sam, Will and Sean. Professional service and gave me useful advice throughout the process.
Nicholas Evans, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Enfields Southampton
4/5
TrustpilotGenerally speaking I have enjoyed high …
Generally speaking I have enjoyed high levels of service, including regular feedback and sound advice from a friendly and professional team.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
The Trusted AgentFlat sold by professional team.
Communication- 10/10 Friendliness- 10/10 Professionalism- 10/10 From the valuation to the sale I cannot fault Enfields one little bit, all the staff were fantastic and it made moving much, much easier. I cannot recommend Enfields higher. First class!
5/5
TrustpilotExcellent service with our rental …
Excellent service with our rental property. Faultless ! thank you to Jack and team at Oxford Street - can't recommend highly enough.
Mr & Mrs Trodd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Enfields Southampton. Thank you so much again for your feedback! We hope you have a great day!
5/5
TrustpilotExcellent service with our rental …
Excellent service with our rental property. Faultless ! thank you to Jack and team at Oxford Street - can't recommend highly enough.
Mr & Mrs Trodd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Enfields Southampton. Thank you so much again for your feedback! We hope you have a great day!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bournemouth (383 Wimborne Road) has the most, with 747 reviews rated 4.2 out of 5, followed by Southampton (347 Shirley Road) with 486.
The 14 Enfields offices, by town:
80 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."
46 reviews from buyers, rated 4.8 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."
19 reviews from landlords, rated 4.9 out of 5 on average. For example, Judi wrote: "I recently instructed the lettings team to market and manage our buy to let property. Jack explained the relevant fees and process very clearly, so I knew ..."
5 reviews from tenants, rated 4.2 out of 5 on average. For example, Chris wrote: "We dealt with Enfields when moving in to a rented property and found them to be very professional and very approachable. Georgia was especially helpful and ..."
Yes. In The Trusted Agent 2026 awards, Bitterne won Trusted Agent and Southsea won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
