Enfields estate agents in Bournemouth, Southampton, Bitterne and 6 more

★★★★★ 5/5

The Trusted Agent

HONEST AND PROFESSIONAL SERVICE

As Executors for our late sister we asked Enfields to value the property and then instructed them to sell on our behalf. Right from the outset their communication has been brilliant, contacting as promised with weekly updates. We believe they put their clients first and therefore give realistic valuations and do not worry about themselves. The valuation they gave was proved to be accurate and the property has sold without any major snags. Well done to the team at Enfields and in particular Kevin who has liased with us throughout.

CHARLES · 19 January 2017 · Enfields Bitterne

★★★★★ 5/5

The Trusted Agent

Professional, friendly, genuine and a credit to Enfields

Last year I decided to purchase my first ever house. I had initially started my search (and made my first offer) with a very large, well established estate agent. I found them to be highly unprofessional and unapproachable, so decided to use someone else. I therefore decided to try and find (and purchase) my first house using Enfields. My first point of contact was Sam. Sam was SO approachable, friendly and professional and immediately made me feel at ease. I decided from that moment on that I would only use Enfields- all because of Sam. Being a first time buyer, initially everything was overwhelming for me and I felt like I knew nothing. Sam was so patient and understanding and he answered any questions I had and never made me feel uncomfortable. Sam was forever contacting me to ensure everything was ok, and to see how he could help me. Nothing was ever too much trouble for Sam and he really went above and beyond his role. There were several issues delaying my purchase, but along with Shaun, Sam kept me informed at all times and put me at ease. Every time I went into the estate agent in person, Sam would always stop what he was doing to come over to speak to me (even if I wasn't going to see him personally) - I think this says a lot about him! I cannot thank Sam enough. He is kind, caring, approachable, knowledgable, thoughtful, respectful, proactive, genuine, professional and a credit to Enfields. I work in the customer service industry for a large well-known company and can appreciate how important exceptional customer service is. For this reason, I want to express my gratitude to Sam for all of his outstanding work. He is an asset to Enfields and because of Sam, I will now recommend Enfields to my friends and family and ensure I use them for any future sales or purchases.

Paul · 18 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

The Trusted Agent

Approchable, considerate and helpful at all times

Shaun took charge over the purchase of my first ever property and from the very first contact with him, he made me feel at ease and made the whole process as smooth as possible. Our purchase took a lot longer than planned due to various issues with solicitors and the vendors' forward purchase. I was very close to pulling out of my purchase due to the issues and the lack of communication from both solicitors and the associated parties involved, However, thanks to Shaun being so understanding and proactive, he ensured calls were made and emails sent on a regular basis, always keeping me informed. Right up until I personally picked up the keys from Shaun, he was approachable, considerate, helpful, professional and polite. It was a true pleasure to have him look after me and my purchase and I cannot thank him enough for all his help and dedication.

Paul · 18 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

The Trusted Agent

Another successful sale

Kevin Ashley and his team of highly competent and professional estate agents have again delivered an excellent service. I have used this company twice now and have always been extremely pleased with the results. Clients are kept fully informed throughout the process of selling by email; Kevin and the team are also available by phone should the need arise. This firm in Bitterne is held in high regard for the standards it offers all.

Leon · 14 January 2017 · Enfields Bitterne

★★★★★ 5/5

The Trusted Agent

Great experience

As a first time buyer, I had little knowledge of the buying process but Sam and Shaun were both very helpful, polite and professional. They made the whole process run smoothly and a lot more stress free than it could have been. They never made me feel pushed or under pressure. They were very responsive on emails as well as phone calls, and I always felt confident in voicing an queries and felt I was always being given the correct information. Thank you for everything.

Anonymous · 13 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

The Trusted Agent

You won't do better

Have used this branch twice as a buyer and twice as a seller - this last time as a seller Kevin and his team - in my humble opinion could not be bettered The best things about the branch is their - honesty , integrity and patience - they will tell you just how it is -- even if sometimes - you may not want to hear it -- but that way there are no nasty surprises. I wish the branch the very best of luck in the future - and would advise anyone not to hesitate in using them to buy/sell a property

Dean · 9 January 2017 · Enfields Bitterne

★★★★★ 5/5

The Trusted Agent

Fantastic, professional service

Enfields were brilliant. We were selling at the end of a period of letting our property and having previously had great difficulty selling with another agent (many sales falling through and lots of stress). Enfields were friendly and professional throughout, marketing the property quickly and efficiently, dealing sensitively with unhelpful tenants in their notice period and keeping us up to date incredibly well throughout. Thoroughly trustworthy. We had an extremely straightforward and fast sale in the end and were very impressed with Enfields in Bitterne.

Anna · 6 January 2017 · Enfields Bitterne

★★★★★ 5/5

The Trusted Agent

Flat purchase

Very fast and professional service from start to end. Good communication throughout the process.

Mark · 4 January 2017 · Enfields Southampton (46 Oxford Street)

★★★★★ 5/5

The Trusted Agent

Communicative, friendly and efficient. Always someone to talk to.

I chose Enfield's for the sale of my two properties because from the very start they were straight forward and down to earth. They have always answered my enquiries and kept me up to date with making me feel as though I was not being fobbed off. If one member of staff is unavailable then another will help where they can or the person you wanted to speak with always gets back to you. I would recommend then to anyone.

Adrian · 3 January 2017 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

The Trusted Agent

Highly recommended. Very efficient & helpful.

There was never any pressure. All the team were always helpful, knowledgeable & reassuring. I particularly liked the way that at all times I was kept up to date with the situation. There is nothing negative that can be said..

Patricia · 22 December 2016 · Enfields Bitterne

★★★★★ 5/5

The Trusted Agent

Excellent service

I sold my flat with Enfields, overall customer service was excellent, particularly from Will and Shaun. Will gave what I felt was honest and helpful advice when marketing my property, and Shaun was very helpful towards the end of the process chasing up on matters to ensure we reached completion within the agreed timescale. Both were polite, friendly and empathetic in what is a stressful time. I would have no issue using them again.

Julie · 21 December 2016 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

The Trusted Agent

Competitive, highly professional estate agency

The sale of our detached property did not proceed in a straight forward manner because of difficulties in the chain. The ultimate, successful outcome owed much to the diligence and professionalism of the Bitterne staff involved. Communication with us was excellent at all times - whether it was providing specific feedback from potential buyer visits or following through after offer acceptance to completion and exchange. We appreciated the specific advice on presenting our property and the weekly communication from the team. Everyone in the office was friendly and helpful at all times. Roles were clear and delegation effective. Their knowledge and expertise of buying and selling in this area of Southampton ensured that the property was marketed at a realistic price and that we achieved close to what we anticipated.

Michael · 12 December 2016 · Enfields Bitterne

★★★★★ 5/5

The Trusted Agent

Excellent service.

Enfields in Pontefract were amazing. So very helpful and efficient. I would definitely recommend as nothing was to much trouble for them.

Donna · 12 December 2016 · Enfields Pontefract

★★★★★ 5/5

The Trusted Agent

Couldn't have asked for more

As a first time buyer, I was quite apprehensive about buying and obviously came across a few estate agents. Enfields were certainly the best I came across; very polite and professional, and upfront with any information they had such as lease and boiler servicing without being pushy. Phone calls and emails were always responded to quickly. I've mainly been dealing with Shaun and Sam, who have both been great!

Caroline · 10 December 2016 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

Google

2 and a bit years ago we bought our first home through Enfields and due to no fault of the company it was a long, arduous process but throughout we were shown the highest amount of patience and friendly, professional service and couldn't of …

Wattsy · 10 December 2016 · Enfields Bournemouth (56 Holdenhurst Road)

★★★★★ 5/5

The Trusted Agent

Superb service

The team at Enfields Shirley were superb dealing with my sale. To say there were a few hiccups along the way is an understatement (none of Enfields doing I might add). I was always kept informed with any developments and Shaun was very proactive getting things on the move with the solicitors involved. I can't praise Shaun and his team enough. Thanks all. Nikki

Nicola · 8 December 2016 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

The Trusted Agent

Stress-Free, Friendly and Professional!

Great customer service and clear regular communications assisting for a stress-free purchase. Honest and professional viewing. Overall positive buying experience. Would certainly use again and recommend.

Ben · 5 December 2016 · Enfields Southampton (46 Oxford Street)

★★★★★ 4/5

The Trusted Agent

Enfields Review

The process of buying a flat has taken an extremely long time. However I can confidently say that if it wasn't for Sam and Shaun this process would have taken a lot longer. Sam has been flexible with regards to the viewings, and has been happy to let me spend as much time as needed as well as been very punctual. Shaun has resolved many issues with regards to this purchase. Whenever I have had a query he has either answered it , or given an update on the same day. Thanks both! Alex Whitehouse

Alex · 5 December 2016 · Enfields Southampton (46 Oxford Street)

★★★★★ 1/5

Google

Throughout the whole tenancy Enfields have been reluctant to help with any maintainence that has needed doing and have waited 9 months for their approved contractor to get the parts for some of the fittings he needed to fix. When wanting to end the tenancy I called back at the beginining of January and they told me they will discuss with landlord, 4 days now before the tenancy runs out they advise that they didn't believe me when I said I didn't want to renew and so didn't actually accept that as our notice, they didn't advise me at the time that it had to be in writing and so are now charging us an extra months rent all for a mouldy flat which we have had to live with for a year! Do not recommend renting a property in Balmoral court, Regent's Park road

Jake · 2 December 2016 · Enfields Southampton (347 Shirley Road)

★★★★★ 4/5

Google

We bought a house through them in 2014, and they were generally very helpful, and pretty good at chasing up the owners, solicitors and the rest of the chain.

Robin · 2 December 2016 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

Google

Shaun and team helped me buy a flat and it was a very pleasant experience. They kept me informed through the whole process and guided both parties to the correct endpoint.

Jas · 2 December 2016 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

Google

I have recently purchased a house through Enfield's and in particular Shaun Jordan. Shaun and his team have been fantastic throughout the whole process. They have been a pleasure to talk to, friendly and very helpful. They resolved issues in a really good way and quickly, benefitting all involved. I needed to complete before the tax changes and could not have done it without their expert skills. It is by far the most positive experience I have had in buying a house through any estate agent. I could not recommend them more.

Robert · 2 December 2016 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

Google

A very professional and diligent service offered throughout. From the initial valuation process through to completion I was impressed with the way Enfields went about their business. They kept me suitably informed of progress, were sensitive to our needs and timescales and, when necessary, applied the relevant pressures to the solicitors and other parties involved to ensure the target completion date was met. I would certainly recommend Enfields to any future seller.

Matt · 2 December 2016 · Enfields Southampton (347 Shirley Road)

★★★★★ 5/5

The Trusted Agent

Shaun Jordan (Sales Manager, Enfield Southampton)- sold 119 The Dell, SO15 2PX

With his wealth of experience, local knowledge and outstanding customer care, Shaun is truly inspirational. He was very attentive to the situation while the transaction was taking a bit longer than expected. But he successfully reduced the long waiting by constantly negotiating with the buyer and their solicitor with reasoning. He also kept my solicitor and myself up-to-date with any development during the whole process. Although I never met him in person, I believe he is a role model for many in the business. I wish him every success.

Hasibul · 28 November 2016 · Enfields Southampton (347 Shirley Road)