Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleRay Gohil has recently helped to relocate one of our clients and he has been amazing from start to finish! He always got back to me when he said he would, updated me throughout the process and nothing was too much trouble and always went above and beyond for the client. Looking forward working with him again.
Martina · 28 March 2019 · Ellis & Co Harrow
Agent replied
Thanks Martina. We look forward to hopefully working together again should you have any other clients looking in the area. We also own the Stanmore and Wembley Park offices so if you have clients looking in these areas then please let us know.
★★★★★ 5/5
GoogleVery impressed with the mannerism and enthusiasm shown by the staff at Harrow (Rakesh in particular). I had my property valued by Nikkesh, not only did he give me a fair and very realistic valuation, but he wasn't pushy either. They found me a tenant within a week, and was very happy on how they handled the whole move in especially as I don't live in London myself. I have used many agents in the past, but the team at Ellis really know what they are doing. I have two of my properties managed by them (one of which bought through them through Rakesh) and I've had no issues at all. Thank you guys, Christmas presents on the way!
Mr · 28 March 2019 · Ellis & Co Harrow
Agent replied
Thanks Mr Nicholson - always glad to help. If you require any further assistance then Rakesh is always at the other end of the line!
★★★★★ 5/5
GoogleExcellent customer service and the lettings team is very helpful. They found a property within our budget, the moving process was smooth and the issues we had with the property after moving in were solved quickly. Dan and Ray are the best! Highly recommend!
Eszter · 28 March 2019 · Ellis & Co Harrow
Agent replied
Thanks Eszter for your review. Please also recommend us to your friends and family
★★★★★ 1/5
GoogleThis is the most unprofessional organisation I have ever dealt with! staff are inexperienced and provide incorrect information. Ravi and Deepak Metha Marla are completely dishonest individuals. As a landlord I would NEVER entrust these people with your properties under any circumstances. I have a horrid email from Deepak Metha Marla who cant even respond to a simple email in a professional manner, which is probably why his company is so shambolic in dealing with any complaints addressed. in short they referred a company to me to let my property. They knowingly referred a high risk tenant to me. They did not provide me with the correct tenancy agreement, which should have been commercial. They held the deposit in the wrong scheme. The response and correspondence that Deepak from Ellis and Co has sent me has been disgraceful. I will certainly be contacting The Property Ombudsman.
Ranjeeta · 28 March 2019 · Ellis & Co Wembley Park
★★★★★ 5/5
GoogleIt was excellent service from Ellis & co.I hope they will keep the good work alive always 👍👍👍👍 …
Angelica · 28 March 2019 · Ellis & Co Wembley
Agent replied
Hi Nabil We are very pleased to hear that this was a smooth process for you. Thank you for the review. Regards Steve Director
★★★★★ 1/5
GoogleWHAT IS DISGRACEFUL IS YOU THINK IT IS OK FOR EVERYONE TO LIVE LIKE THIS BECAUSE OF THESE PEOPLE YOU HOUSED. THAT IS DISGRACEFUL. YOU SAID DO NOT NEED YOUR ADVICE ON HOW TO DO OUR JOBS?! OFCOURSE YOU NEED OUR ADVICE BECAUSE YOU HAVEN'T DONE YOUR JOBS PROPERLY THATS WHY THE PROPERTY IS IN A MESS SMASHED WINDOWS OVERGROWN GARDENS MICE EVERYTHING THE PUBLIC CAN COME AND HAVE A LOOK TO SEE THIS MESS BECAUSE OF THE PEOPLE YOU HOUSED THERE YOU WROTE I WOULD LIKE TO REQUEST YOU TO REFRAIN HOWEVER YOUR REQUEST IS DENIED MS SILADI ALL THE REVIEWS FROM EVERYONE ARE REAL AND FACTUAL ALL THE HOUSEHOLDERS ON THIS ROAD DO NOT LIKE ELLIS AND CO COME AND HAVE A LOOK PLEASE BUT YOU WILL NOT BECAUSE YOU ARE WRONG YOU HARMED YOUR OWN REPUTATION BY GIVING THIS HOUSE TO THESE PEOPLE THERE ARE SO MANY ISSUES BECAUSE OF THIS COME TO THIS ROAD AND SPEAK TO EVERYONE IF YOU WANT BUT YOU ARE TO BUSY WILL NEVER DO BUSINESS WITH THIS COMPANY
Eeshvi · 28 March 2019 · Ellis & Co Wembley
Agent replied
Dear Madam, We never said it was OK for anyone to live the way they have and if you had read my previous response properly you would have seen that we have done everything that was within our control to rectify the situation and to get the tenants evicted. I appreciate that your words come from anger and frustration, but your advice seems to be that we should have disregarded all legal compliance and kick the tenants out as soon as the neighbours clicked their fingers. The police and local authority have not managed to do that despite the several complaints they received, so what makes you think that us as letting agents have any right to do that? You’re blaming us for housing these people, but you fail to acknowledge the fact that they caused no issues during the first two years of the tenancy and their behaviour afterwards was unpredictable. It is your prerogative to dislike Ellis & Co or not to do business with us. Yours sincerely, Cristina Siladi
★★★★★ 1/5
GoogleBaffling administration from such a built up organization, there isn't justification for leasing your property to such an irritation occupier and as a result making the local residence suffer. I am a working class family man and I don't value staying alert throughout the night because of these occupiers. It is a disgrace that you wouldn't mediate and instructed your occupiers on the most proficient attitude to be adjusted yet you couldn't as you never gone to the property? As a letting specialist you should hold your heads in disgrace and concede because of your carelessness you have shown. With respect to your other reaction I can see that you have expressed that you will resolve the repairs of the property, anyway I can affirm this is mistaken data. Deepak kindly don't attempt and trick the public that your foundation is repairing the house for the landowner. This is false data. What is respectable data that you can get direct I recommend, going by the street that you housed these people and inquire as to whether there is any hatred towards Ellis and co, I am certain you would find your answer. At long last you expressed in another reaction you worked with this 'association beforehand and has no issues' no with standing the proprietor gave you the property to let out, they have an agreement with you, you are responsible. You let it out you deal with it. On the off chance that you might want to get in touch with me to examine things additionally please visit the private street that has every one of these issues and request to speak to me.
Rajab · 28 March 2019 · Ellis & Co Wembley
Agent replied
Dear Mr Akhtar, Firstly, we have already apologised enough times for a situation that was not actually within our control. Secondly, we do not need your advice on how to do our jobs, we manage a very large portfolio of properties and we can confidently say that our landlords are happy with our service, as you can see from the other 100+ Google reviews. What is disgraceful is the fact that yourself and some other residents on your road are purposely trying to harm our reputation without knowing all the facts and all the circumstances of this tenancy. I’m not quite sure what gives you the right to claim that we are tricking the public in saying that we are organising the refurbishment of the house for the landlord, but I would like to request you to refrain from making such accusations and to get your facts right. The public should also be informed that this was a 3 year tenancy (it started in April 2015) and regular inspections were carried out during the first two years. We only started having issues with the residents in the last 10-12 months and we were not able to get access into the property since then. The police were aware of the problems, we had 3 complaints from neighbours during all this times and we explained each time that we are aware of the unfortunate situation and that the eviction procedure had started. But the process takes time and we couldn’t just get rid of the tenants overnight. I’m sorry you chose not to understand this and I would perhaps be inclined to suggest that a more productive use of your time would be to educate yourself in terms of the current legislation in this respect rather than write such defamatory and unfair reviews about our company. Yours sincerely, Cristina Siladi Office Manager
★★★★★ 1/5
GoogleWouldn't let Ellis & Co manage my property. I can only agree with what Mr Williams has stated, I am a resident of this particular road and have been for more than 10 years, everyone knows each other by a first name basis and we had a great great community bond, however due to the tenants that Ellis and co have put into this particular property this has shattered the community atmosphere. I am sure Ellis and Co are aware of the residential frustration caused by these tenets and have not once shown up to apologized or to resolve things for us. There is a petition that will be released to show our frustration towards yourself. I understand people would want to have a party on the weekends, special occasions etc but everyday is ridiculous. Spilling out onto the main road, sitting on peoples front gardens, shouting loudly all night (10pm-6am) heavily intoxicated, trashing the road. Recently a neighbor's car was damaged due to the tenets that Ellis and co have inserted into the property, These tenets have been a nightmare to live around, Honestly Ellis and co should vet there tenets and also look at the area they are insetting these tenets. I don't think this is the case and honestly Ellis and Co should think about residents that had to live with these nightmare of tenets. I don't normally leave a review on local businesses however I have taken my time out to leave a honest review of my experience and need the local residents of wembley to be aware of such a shady business that is operating.
Miral · 28 March 2019 · Ellis & Co Wembley
Agent replied
Dear Ms. Patel, as explained to Mr. Williams, we have been actively trying to get these tenants out but as you are not aware the process is a long one. this country does not allow an agent/landlord just to kick people out. If you wish to raise a petition i suggest you raise one against the government who allow this sort of thing to happen. They make the laws and it's people like you and me that have to live by them! However the good news is the abusive tenant is out and we are in the process of getting the property rectified and getting your community back to the way it was! We are obviously regretful what tenants behaved like and are apologetic that they have caused disruption in the community which was never our intention. However we rent to this organisation on more than one property and in the 5 years we have been dealing with them this is the first time we have had an issue. Saying that it does not make it right. Again our apologies! Regards Deepak Mehta 02089001919
★★★★★ 1/5
GoogleSHAME ON YOU ELLIS AND CO The worst estate agent I have even been in contact with, if you do decide to let your property out to them consider going to a psychiatric hospital. I have called Ellis and co on multiple occasions in regards to a property they have let on the residential road that I currently live on. A man called 'Catalan' refuses to speak to anyone on them phone, brushes off concerns and outright lies about call backs. I asked the question 'Did you ever inspect the property concerned' Hes Reply 'No not in a while' Clearly not. The state of the property is shameful there has been multiple attacks on this property that Ellis & Co have been 'managing' As shown in the picture the top center window has been smashed, this was caused by a brick being thrown at it early hours of the morning. the rear patio door of the property has been smashed and also the interior of the property is infested with rodents and vermin. BUT Ellis & Co are managing the property! The occupants of this property have caused massive drama on this quiet residential road for over 14 months, if was like living outside a nightclub. BUT Ellis & Co have a contract they cannot break, Really? You cannot break a contract of Cayenne agreement? There are clauses in agreements and contracts that the agent can terminate if they would like, but I believe that Ellis and co don't care at all as they see ££ in there bank account due to the rent they charge to these companies that they rent the houses to, When there are over 30 police visits to a property, damaged windows, front doors, rear doors doesn't this mean that someone should intervene and speak to the tenants? As I am a portfolio landlord I am aware of companies who offer a higher than market rate due to the type of people that will be housed, however Ellis and co have admitted not inspecting the property, no regular visits and this is the outcome. A property which requires a full refurbishment, weeks of repair, neglect from the agents, and the cost will be sent to the landlord. Shame on you Ellis & Co
Phillip · 28 March 2019 · Ellis & Co Wembley
Agent replied
Dear Mr. Williams, Thank you for your message. Unfortunately you are not aware of the full facts about the said property and I am not in a position to tell you. However the fact is, the abusive tenant has been evicted and we are in process of getting the property fully refurbished, at no cost to the owners. Being an experienced landlord yourself you must be aware that you cannot just tear up a contract and kick people out. In this country we have due process to go through which takes time. Surprised you don't know that! Anyway, I hope you now well informed and suggest that before you write such derogatory things about us you know your facts! Which in this occasion you clearly do not! If you wish to discuss the matter in more detail please feel free to call me. Deepak Mehta 02089001919
★★★★★ 5/5
GoogleHi everyone, Looking to move, and you’re searching for a property? ALWAYS use Ellis and Co!!! I’ll share my tenant experience with them: I need to mention that this is “one star review” updated to “5 stars review”, and let me tell you why: At the beginning, the apartment was a very dirty, but Ellis and Co made everyting that was in their power to help us to clean the apartment. Cleaning services and maintenance services chosen by Ellis and co was very friendly and polite! I really appreciate a well done job! The fact which was really surprising was that they even refunded the full amount paid by me for painting and even for changing the carpet from my bedroom (materials price- not the work done). Of course that everything was purchased after comparing the market, obtaining the smallest possible price. If you are romanians, ask for Catalin. He is the most honest, friendly and polite rental agent that I’ve ever meet in Uk, and I’m living here for more than 4 years! I will always recommend Ellis and Co to all my friends !!! This is the best rental company from the market !!! Try them with confidence !!! I hope my experience helps you to take the right decision and choose Ellis and co as your future rental agency! With all respect, Mihaela
Jojo · 28 March 2019 · Ellis & Co Wembley
Agent replied
Dear Mihaela Sorry to hear about the issues you have had! I believe from the Lettings department are in the process of getting things sorted out. Please keep me posted about the issues. Regards Deepak@ellisandco.co.uk
★★★★★ 5/5
GoogleRecently sold my property through this Agent. Very nice people and Ravi was excellent all around. Realistic with pricing. We have completed the sale in 10 weeks of signing up. Thank you Team Ellis
Antonio · 28 March 2019 · Ellis & Co Wembley
★★★★★ 5/5
GoogleI used Ellis & Co Wembley to sell a property for me and was impressed with everyone I dealt with in particular Deepak who was very reassuring when at times I felt the process was dragging on and would trust him completely to sell another property for me should the need arise. The whole team were very approachable, accessible and kept me up to speed throughout.
Renata · 28 March 2019 · Ellis & Co Wembley
★★★★★ 1/5
GoogleShame there is not 0 stars. Arranged to view a property for 11.40 sat and he never showed up. Took me about 8 calls for anyone to awnser and when I did he told me viewings were at 11.30 yet booked for 11.40. There was no way he was even at the property doing viewings at 11.30 anyway as I had got there about 11.20. He told me he had not even had my name in the diary! When he awnserd he said he can be there after his next viewing so I said okay I can only wait 15 mins as I have another property to look at. I waited around 20 mins and he did not show up so I just left. Called this morning to complain to a manger and the same guy had awnserd and he was really rude and said he remembers me from the weekend and I never waited around for him ! I waited long enough and the agency is rude and a no show the guy was very rude towards me ! I would advise renting from there if there like that when showing people around and over the phone I dread to thing what type of agency they would be to look after your home
Charley · 28 March 2019 · Ellis & Co Enfield
★★★★★ 5/5
TrustpilotAmazing service and support
Viren Desai was absolutely amazing throughout the whole process, with his constant advice and guidance, we felt really supported throughout the whole process. Viren went beyond the call of duty. Thank you so much! 😁
Pri · 26 March 2019 · Ellis & Co Kenton
★★★★★ 5/5
TrustpilotDear Khalid and team you are all were…
Dear Khalid and team you are all were very efficient, helpful and easily accessible. Helping and advising us to take the right directions on our second property. You reccomonded home we were looking for.I would personally reccomend you to anyone who is looking for a property to buy or rent.Thank you and all the best in future.
Customer · 25 March 2019 · Ellis & Co Finchley
★★★★★ 5/5
TrustpilotThank you to the team at Ellis & Co Finchley branch!
My elderly mum rents from Ellis & Co Finchley branch and has been a tenant now for 12 years. I have often liaised on her behalf with Nicki and other members of the team and each time the experience has been a pleasant one. Nicki promptly takes onboard any concerns and ensures that it is dealt with very quickly and in the shortest of time! I will say that the customer experience each and every time has been great! Khalid and Nicki are the best and are very knowledgeable in what they do. Well done to the team and thank you for what you do.
Ms · 22 March 2019 · Ellis & Co Finchley
★★★★★ 1/5
GoogleMy friends and I rented a flat with Ellis and co. Not sure if we were discriminated against because we were students, or because we were Asian, but the agents (Ashley in particular) were very rude and condescending. They also ignored our emails and phone calls for months, which meant we had to deal with broken heating, broken taps, broke fire alarms etc.for months.
100% do not recommend.
Evangeline · 22 March 2019 · Ellis & Co Bethnal Green
★★★★★ 5/5
GoogleBest agent and property management I've ever had! We've been tenants for 2+ years and they've always been really responsive and helpful with any matter we bring to them. A world of difference compared to experiences I've had in the past.
Sadie · 22 March 2019 · Ellis & Co Bethnal Green
★★★★★ 5/5
GoogleI am so happy to use Ellis and Co as my letting and management agents. Very professional, extremely friendly, very responsive, go the extra mile for their client when required, anticipate issues...all the team have been fab and in particular Tariq has been outstanding. I highly recommend their services.
Paul · 20 March 2019 · Ellis & Co Islington
★★★★★ 1/5
GoogleRating only, no written review.
Evangeline · 20 March 2019 · Ellis & Co Islington
★★★★★ 1/5
GoogleRating only, no written review.
Nefeli · 20 March 2019 · Ellis & Co Islington
★★★★★ 5/5
GoogleTariq and his amazing team continue consistently to provide a professional service of letting our numerous properties efficiently with always a quick turn around with reliable nice tenants .
Sunfell Ltd
Aneeqa · 20 March 2019 · Ellis & Co Islington
★★★★★ 5/5
GoogleReally thorough and professional also nice people. I couldn’t be more pleased with the service levels, they exceeded my expectations!
Federica · 20 March 2019 · Ellis & Co Islington
★★★★★ 5/5
GoogleI'm very grateful for how my rather tricky sale was handled. A particular big thank you to manager Tariq who was meticulous, consistent and a very good communicator
Sharon · 20 March 2019 · Ellis & Co Islington
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
