5/5
Rating only, no written review.

Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,794 reviews across 17 offices and 6 platforms
Ellis & Co has 17 offices, in Wembley (two offices), London (two offices), Greenford, Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,794 reviews on six platforms, rated 4.6 out of 5 overall.
3,645
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
1/5
I have never ever received call back even after calling and registering multiple times. They never ever reach out, also very non professional when speaking over the call as if not even interested. I am not sure how the business is still running atleast in Wembley Park. Will never ever reach out to these guys ever if I am in need of a property again. Also do not recommend to anyone
5/5
Rating only, no written review.
5/5
Excellent Service
Excellent Service. I have rented out my properties through Ellis for many years and i would not hesitate to recommend them. All the staff are professional and manage a great balance between the tenant and the landlord. They are always efficient and easy to deal with.
1/5
I have been renting with Ellis for over 10yrs. At 1st they were really good. The pennine flat however is infested with rats. I called them one time as there was a dead rat somewhere in the kitchen but they just ignore me. We suffered for 2 months. Also the place is full of yobs dealing drugs. They hang around the area from 11am till 10pm 7days a week
We are sorry that you feel this way.We pride ourselves on our service and in dealing promptly with all tenant issues. We never ignore tenants and we never received any complaint from you during your tenancy.We also have on file proof of payment to a pest control firm who visited you and dealt with the problem you attain to. I am sorry that there are problems in the area but we cannot be held responsible for social issues in the neighbourhood.
1/5
I have been renting with Ellis for over 10yrs. At 1st they were really good. The pennine flat however is infested with rats. I called them one time as there was a dead rat somewhere in the kitchen but they just ignore me. We suffered for 2 months. Also the place is full of yobs dealing drugs. They hang around the area from 11am till 10pm 7days a week
We are sorry that you feel this way.We pride ourselves on our service and in dealing promptly with all tenant issues. We never ignore tenants and we never received any complaint from you during your tenancy.We also have on file proof of payment to a pest control firm who visited you and dealt with the problem you attain to. I am sorry that there are problems in the area but we cannot be held responsible for social issues in the neighbourhood.
5/5
Great experience letting our property in north London!
5/5
Mark Cruttwell was both professional and very swift to act in all matters related to our sale. Would recommend.
5/5
Excellent service and friendly staff. A pleasure to deal with. Why go anywhere else.
5/5
I am very happy with the service we received from Ellis & Co Bounds Green Estate & Letting Agents. They were highly responsive, helpful and friendly by phone and email, throughout the flat-hunting and referencing processes. Thank you!
5/5
Truly personable service
Truly personable service, with extent knowledge of the local area. Especially Nicki. I will be sure to use the agents upon my next transaction.
5/5
Ellis and co is the best letting agency with the best staff. I would highly recommend the agency. Specially payal from Ellis and co for helping everytime whenever needed. The Good Estate Agent lived up to their name 100%. Payal is brilliant.
5/5
I am definitely recommending Ellis & Co Bounds Green to anyone looking to rent a property .Nicos can provide you with a prompt help and advice. He is a very professional estate agent and a very patient one. The all team is committed to help and they are absolutely lovely people.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I recommend these guys if you are looking for property in the surrounding area. They always put their customers first. Tony and Nicos are always on hand to assist. We used their services for over 2 years. You are in good hands with these guys.
5/5
I will like to say thank you to my lovely Tina very professional work well done !!! Very good team !!PositiveProfessionalism
5/5
I bought my first property recently and I’m very grateful for all the help Ellis & Co offered, for the way they guided me and made me understand the ins and outs of the transaction. Many thanks!
5/5
Mark Cruttwell was both professional and very swift to act in all matters related to our sale. Would recommend.PositiveResponsiveness, Professionalism, Value
5/5
I've had some dodgy experiences with agents previously not being completely honest or transparent. At Ellis & Co., Khalid and Nicki were both completely open from the very beginning, having frank discussions about the best options for my property. When I made the decision to rent, they got everything moving extremely quickly, from advertising and checks, through to viewings (which they worked to be convenient for me) and signing the contracts. Whenever I need to contact someone at the branch, I will get a reply the same day, or at the very latest the next day. If any issues are raised by the tenant, the first port of call for the Ellis team is to go in and sort it out themselves, rather than just calling someone in and charging you. I feel really secure having them manage my property.
Dear Adam, Thank you for your 5 star review and kind words. Without clients like yourself expressing your experience it is hard for us to explain the lengths we go to assist in our service. Your recognition is greatly appreciated. Regards Khalid and the team.
5/5
Great job done by All of you in particular Payal & Zeeshan.
5/5
Excellent services guys, Best lettings services in town, highly recommended.. Thank you Mr. Minesh Patel & Team
5/5
Great service from Ellis & Co Greenford. Best team who always respond to any queries i have.
5/5
I needed to rent a property very quickly and Ellis & Co Greenford helpd me to find a good property in 1 week. Thank u to minesh payal and zeeshan for all ur help
5/5
I am very satisfied with the services of ellis & co Everything in the best order, nice contact, always helpful . The best agent is Payal. I recommend Ellis&Co.
5/5
Very impressed with the service at Ellis & Co Wembley! Staff are professional, knowledgable and very friendly at the same time.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Golders Green with 469.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.