Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,840 reviews across 17 offices and 5 platforms
Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.
3,691
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleLovely team who were willing to go above and beyound to Help us rent a property in the local area. Extremely helpful and understanding of our situation. I would recommend the Tonbridge branch to anyone looking to rent or buy a property an outstanding team.
5/5
GoogleMy partner has been with Ellis & Co for a number of years. We recently moved to a lovely flat and Peter Stinson was fantastic!! Really helpful and strived to find us the right flat where we would be happy. I would highly recommend this agency. Thank You for all of your help Peter.
Thank you for these kind words and we are glad you are so happy and settled in your new home.
2/5
GoogleI've had good and bad experiences with this agency. I rented with them for 2 years. The renting process was quite easy and straight forward. During the tenancy, they were on top of the problems we encountered. It was a little bit confusing who to contact at times, the way they split the responsibilities with the landlord is confusing; but things got fixed and problems resolved. The end of the tenancy was a nightmare. Kier was unhelpful and I had to chase him for weeks before being able to get my deposit back (over a month after moving out). It is honestly a shame, and ruined my experience with them completely.
5/5
GoogleThe staff are brilliant and Mark and Tony helped me whenever I needed help or any questions answered. Thank you for all your help
5/5
GoogleExcellent agency
5/5
GoogleToby was very useful during the viewing of the house, we ended up putting an offer in and news came back very quickly. Would definitely work with him again.
Thank you for your positive feedback
1/5
GoogleThieves.STAY AWAY.OWNERS DO NOT WANT TO PAY RENT AND KEEP FOR THEMSELFS.RUDE.
5/5
GoogleI have used Ellis & Co. on two occasions now and would not hesitate to recommend them. Paul was helpful, friendly and extremely efficient. Made the whole process as easy as it could be.
1/5
GoogleNo help with a disruptive tenant.
Hello, I do not believe we have been dealing with your property on Graham Road however should you need assistance please do contact our offices. Kind Regards Ellis & Co Enfield
5/5
GoogleWe have let our flat with Ellis since 1998. Richard and his staff have always been helpful and we have had very few periods of vacancy. Our current tenant has been resident since 2012.
5/5
GoogleGreat Agent Friendly staff. Very happy with service provided over the years.
1/5
GoogleI called and got spoken to so rudely by the lady after inquiring about a property. absolute joke never in all my life will I use this company. And I'd advise u to do the same
4/5
allAgentsExcellent service with human
I decided to opt for Ellis having considered two other agents who gave me different valuations. What made my mind up was the positivity and optimism right from the outset from the Ellis reps, who immediately recognised the potential in the property and what buyers were looking to do. It wasnt so much flannel but actually seeing the potential, the location etc from my perspective. For me having that validation was incredibly important and reassuring. Throughout and what in the end turned out to be a protracted marketing of the property not helped by Brexit and Covid, I found the service provided by the Ellis team, Howard, Raj and Rakesh to be excellent, genuine and very supportive. Throughout they kept me fully updated on offers, and offered advice without ever being pushy regarding pricing strategy. They continued to review how the property was marketed, fresh pictures, a range of online channels and even suggested alternative sales options, such as the auction route. In the end we persisted...the final price though not reflecting my ideal did nonetheless reflect the challenges of the market, and cost of upgrading the house for any future buyer...so a realistic outcome. Finally, exchange of contracts and completion was handled seamlessly. The commission was well earned in the end....and I am very thankful to the Ellis team for their patience, perseverance and very human (not smarmy at all like some agents) friendly support throughout.
4/5
allAgents"Excellent service with human..."
I decided to opt for Ellis having considered two other agents who gave me different valuations. What made my mind up was the positivity and optimism right from the outset from the Ellis reps, who immediately recognised the potential in the property and what buyers were looking to do. It wasnt so much flannel but actually seeing the potential, the location etc from my perspective. For me having that validation was incredibly important and reassuring. Throughout and what in the end turned out to be a protracted marketing of the property not helped by Brexit and Covid, I found the service provided by the Ellis team, Howard, Raj and Rakesh to be excellent, genuine and very supportive. Throughout they kept me fully updated on offers, and offered advice without ever being pushy regarding pricing strategy. They continued to review how the property was marketed, fresh pictures, a range of online channels and even suggested alternative sales options, such as the auction route. In the end we persisted...the final price though not reflecting my ideal did nonetheless reflect the challenges of the market, and cost of upgrading the house for any future buyer...so a realistic outcome. Finally, exchange of contracts and completion was handled seamlessly. The commission was well earned in the end....and I am very thankful to the Ellis team for their patience, perseverance and very human (not smarmy at all like some agents) friendly support throughout.
4/5
TrustpilotFirst rate service with a human touch!
I decided to opt for Ellis having considered two other agents who gave me different valuations. What made my mind up was the positivity and optimism right from the outset from the Ellis reps, who immediately recognised the potential in the property and what buyers were looking to do. It wasnt so much flannel but actually seeing the potential, the location etc from my perspective. For me having that validation was incredibly important and reassuring. Throughout and what in the end turned out to be a protracted marketing of the property not helped by Brexit and Covid, I found the service provided by the Ellis team, Howard, Raj and Rakesh to be excellent, genuine and very supportive. Throughout they kept me fully updated on offers, and offered advice without ever being pushy regarding pricing strategy. They continued to review how the property was marketed, fresh pictures, a range of online channels and even suggested alternative sales options, such as the auction route. In the end we persisted...the final price though not reflecting my ideal did nonetheless reflect the challenges of the market, and cost of upgrading the house for any future buyer...so a realistic outcome.Finally, exchange of contracts and completion was handled seamlessly.The commission was well earned in the end....and I am very thankful to the Ellis team for their patience, perseverance and very human (not smarmy at all like some agents) friendly support throughout.
Hi Manjula, this clearly was a team effort in a difficult market but I am sure everyone is happy and can now move forward, thank you for the kind words, take care.
5/5
TrustpilotHoward Star led the sale for my flat
Howard Star led the sale for my flat! The sale took a long time as a housing association part owned the property. Howard Star proved to be precise, and on task. There were at times when I had to rely on him pushing the sale forward by taking charge. I would recommend Ellis and Co and in particular Howard.
Hi Sabahat, it wasn't an easy time for anyone what with COVID but it was a pleasure helping you with the sale and completing your move to Bath, keep well
1/5
Googletrying to collect potential client details (for marketing) by posting a not genuine / not available property (the usual dirty estate agencies trick).
Dear Kassim, I understand you were told why there might be a delay with the property you enquired about and why we need to take certain information before showing anyone a property. I can assure you we have no time for "dirty tricks"
5/5
GoogleExcellent service and support by Dan. Helped me continuously with updates with flat and kept me in loop all the time. Very professional and courteous. I could not have ask for better person to manage the property. Thank you Dan for all you do, I greatly appreciate your efforts and promptness.
5/5
GoogleChose Ellis and Co Stanmore as their extensive knowledge of the area was great. Very smooth transactions, always very polite and professional and very quick to answer any queries or follow ups. Team always kept me informed through the process of the sale. A pleasure doing business with them. Thanks to Howard, Raj and the team. You cant find a service better than this anywhere else.
Thank you for the review, we always do our best to help
1/5
GoogleRating only, no written review.
5/5
TrustpilotFantastic Agency
Fantastic Agency. Very professional and helpful. They made our purchase feel like a piece of cake and were there to help streamline all issues which came through in the process
5/5
TrustpilotHead and shoulders above any other…
Head and shoulders above any other estate agents we dealt with, Khalid and the team were extremely professional. We were fully supported along the way and ended with a successful sale. I have no hesitation in recommending this agent to anyone looking to buy or sell a property.
5/5
TrustpilotFantastic service throughout from…
Fantastic service throughout from Khalid and team. Experienced, informative and professional. Highly recommend
5/5
GoogleThank you Alicia Golders Green branch you services was very professional and very helpful she was showing me around the flats was very kind and patient.as a tenet i recommend Alicia elis co Golders Green branch
We are delighted to hear that you were happy with our service. Thank you for the review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.
