Trusted Agent profile · Middlesex, Kent, Greater London and more
Verified
★★★★★
4,840 reviews across 17 offices and 5 platforms
Ellis & Co has 17 offices, in Wembley (two offices), Greenford, London (two offices), Finchley, Bounds Green, Stanmore, Tottenham, Harrow, Willesden Green, Sidcup, Enfield, Bethnal Green, Tonbridge, Islington and Kenton (Middlesex, Kent, Greater London and Hertfordshire). Together they have 4,840 reviews on five platforms, rated 4.6 out of 5 overall.
3,691
Reviews on Google
All 17 offices
34
Reviews on Facebook
All 17 offices
2
Reviews on Yell
All 17 offices
841
Reviews on Trustpilot
All 17 offices
211
Reviews on allAgents
All 17 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ...Read all 11 from sellers
Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ...Read all 17 from buyers
I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ...Read all 9 from landlords
I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ...Read all 20 from tenants
Ellis & Co's 17 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAn honest and helpful agency. They were great to deal with. Polite, professional and responsive throughout. They found a good tenant quickly and achieved the asking rent. Highly recommended.PositiveResponsiveness, Professionalism, Value
We aim to provide an honest reliable professional service at all times and we are delighted to have been your chosen agent.
5/5
GoogleVery professional service from start to finish. Jason was extremely supportive and helpful during the usual back and forth communications with agents and solicitors and managed to get our flat sale completed when we were ready to bail with frustration. It made a painful process a little less painful! Definitely worth the commission. Many thanks.PositiveResponsiveness, Professionalism
Thank you Christine for such lovely words.It means a great deal to us.
5/5
GoogleExcellent estate agents, very professional, very responsive, handled all matters in a very timely manner. Would highly recommend and look forward to dealing with them again in the future. Best estate agents in Tottenham!PositiveResponsiveness, Quality, Professionalism, Value
Thanks you so much for your 5 star review
1/5
GoogleRating only, no written review.
5/5
GoogleI had a great experience in selling my property with Ellis & Co, I found Denis and Zeeshan to be very professional in their approach and were able to sell my property in the timeframe I required. Highly recommend their services!
5/5
GoogleGood communication from Toby was very helpful during the process. With Covid and the Stamp Duty holiday the solicitors were busy and not always accessible but Toby helped with getting us to the point of exchange.PositiveResponsiveness
Thank you for your kind feedback
5/5
GoogleVery professional, kind,friendly, supportive, a great team.I recommend Ellis&Co to everyone. Specially Tottenham team ,I experienced good service for 4 years .PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5 star review
5/5
GoogleHighly recommend Ellis & Co in Mill Hill. Paul couldn't be more helpful.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleIt is my first time renting with Ellis &Co. Tina has been professional and most importantly very efficient while understanding our personal circumstances, working in a timely manner. She has followed through with us to make sure we received the best possible service . Thank you Tina.PositiveProfessionalism
4/5
TrustpilotPositive feedback
Good experience and good feedback from Howard and his team. The only point requiring a comment would be the quality of the pictures / video that was taken. I would suggest that this could be improved. Irrespective we had a good experience with Ellis and Co and they sold our house for us quickly and efficiently. I would have no issue recommending them.
Dave, I will pass on your comments to the company we use for the photography but appreciate your overall review, we were pleased with the way the sale went. Best wishes to you and Sue in your new home.
4/5
TrustpilotPositive feedback
Good experience and good feedback from Howard and his team. The only point requiring a comment would be the quality of the pictures / video that was taken. I would suggest that this could be improved. Irrespective we had a good experience with Ellis and Co and they sold our house for us quickly and efficiently. I would have no issue recommending them.
Dave, I will pass on your comments to the company we use for the photography but appreciate your overall review, we were pleased with the way the sale went. Best wishes to you and Sue in your new home.
5/5
GoogleThe good and professional services that given highly pleased me and my wife. Especially I would like to thank Mrs.Nicki Loizou. She had too much helped us.PositiveResponsiveness, Quality, Professionalism, Value
Dear Dogukan, Thank you for your kind five star review. I am pleased we were able to assist you and you were happy with the service provided.
5/5
GoogleI signed terms to sell my home with this company after a very good discussion with Ravi who gave me just the right information and how they operate. They were very proactive in selling my property with my neighbours even getting leaflets of the property as well as some really fancy art work done. They had it under offer within 4 weeks. Ravi's team gave me constant updates by email and calls and the property has now completed in time for stamp duty saving. Thank you and i strongly recommend anyone to use their services.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMy wife and I used Deepak to project manage our renovation. He gave us advice about things we wouldn't have ever thought of which worked out fantastic for us. Deepak was hands on from start to finish and has even stayed in touch with us to ensure all snagging has been completed. I'd highly recommend Deepak and Ellis and Co.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleI asked Deepak to value and sell a property for me. I have no emotional attachment to any property; it’s purely business. I agreed with his valuation with one stipulation which was I did not want to be stuck in limbo. I received an offer the next day and after a few negotiations we agreed on a value £30,000 less than the valuation by Deepak, which was fine by me. After a few weeks of stringing me along and me asking the agency to have something in writing I get fobbed off and they tried to convince me that the correct procedure was that the buyer need NOT inform my solicitor of their intention to buy as they did not want to spend money on a solicitor until after a survey, which was not done either. Pure deception and lies. The agency then reduced the price without consultation with me. I then get an email saying that the value of the property was too high due to parameters of the property which had not changed ( eg size of garden). As I said I have no emotion about buying and selling but this agency’s behaviour was disgraceful. Would not recommend them at all as they do not have your interest at the centre of their model. Between me and my PA I have all what I have mentioned documented so do not be fobbed of with his reply to this review as they are time wasters.NegativeProfessionalism
Dear Mr. Shuguaa thanks for your comments and let me try and reply point by point. 1. We never strung you along, the buyer wanted to wait until after his survey before instructing solicitors, this is quite normal. The fact the buyer changed their mind is hardly our fault. No lies and deception and your PA constantly hounding us everyday did not help matters as we are here to sell, we are working for free until we complete on a sale so its in our interest to sell. Our actions were to generate more interest in the property as we never ever rely on one buyer. My colleague gave your feedback on the viewings, the fact that you did not appreciate the comments I get, but the facts speak for themselves. In variably we service our clients well hence our high google rating but occasionally we drop the baton like most organisations/people and for that I apologise. I once again remind you that we like most estate agents work for free until we complete on the sale. you will find not many industries do this. So its in our interest to sell. In an attempt to build bridges with yourself we are prepared to drop our commission level by 25% to show you some good faith. I will leave it to you either way. Merry Xmas & Happy New Year. Ellis & Co. Greenford.
5/5
Googleamazing service and really friendly to do business with. Paul and staff were really friendly and super helpful.PositiveResponsiveness, Professionalism
1/5
GoogleTo whom this might concern, I would like to escalate a concern regarding your customer service. I have been patiently trying to resolve the issue regarding the broken boiler in the property I rent. I attempted to resolve the issue over the phone with Payal (Contractor), and later via email, however I feel that I have been met with miscommunication and rudeness from your employee. I feel offended by her sarcastic tone and find the way I have been responded to be inappropriate customer service. I hope this will be looked into and dealt with.NegativeProfessionalism
5/5
GoogleReceived great service from Mark and the team. Smooth process and the communication through out made it an easy process.PositiveProfessionalism
5/5
GoogleI love how laid back these guys are whilst being extremely efficient. Any time I called, nothing was too much trouble. The responses were quick and the sale went smoothly thanks to (in my case) Mark & Tony. During a highly stressful process during Covid the Agents were always calm and unflustered. I would go as far to say that this Estate Agent is the best I’ve used in 30 years and 10 or more moves. Great job guys thanks.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleEllis sold our flat years ago and the service was impeccable. So I was happy to know they were the one selling the flat I bought and the service was still impeccable. Jason Davis was my main contact and he has been available and very responsive whenever I had questions or needed liaising with the vendor. I can't recommend Ellis enough as they are good at what they do, can be honest with you and always very friendly.PositiveResponsiveness, Quality, Professionalism
We are delighted to have helped you move once again Caroline. We remain at your service should you move again in the future.
5/5
GoogleGreat letting agents. Go above and beyond.
5/5
GoogleGood service, professional service. During my tenancy Mr Hasan Fenik, Mr Azid and Ellis& Co team always were helpful. What I need they immediately replied and provided services. Would highly recommend and look forward to dealing with them again in the future. Very helpful staff and very friendly.
Thank you so much for your kind words. Wishing you the best for the future.👍
5/5
GoogleRating only, no written review.
5/5
TrustpilotEllis & Co Stanmore were excellent.
Ellis & Co Stanmore were excellent.All the staff, Howard,Jay,Myles and Rakesh were very polite, friendly, helpful.They were very knowledgeable and new the local area well.Great service guys, thank you for finding me the right property
Hi Rajini, you are welcome and thank you for the kind words, the guys really appreciate it, Howard
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Ellis & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Ellis & Co and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 2 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Wembley has the most, with 959 reviews rated 4.6 out of 5, followed by Greenford with 495.
The 17 Ellis & Co offices, by town:
11 reviews from sellers, rated 4.8 out of 5 on average. For example, Rob wrote: "We came to Ellis & Co after several fruitless months spent trying to sell our shared ownership property through our housing association. Peter was very helpful ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Tiasha wrote: "Pritam Patel was extremely helpful when working with me to help find a new home. I am very happy with the level of customer service I received; the whole ..."
9 reviews from landlords, rated 4.7 out of 5 on average. For example, Massimo wrote: "I have been letting out my property for some years now and Ellis and Co. have always exceeded my expectation. I recently dealt with Saumil who quickly and ..."
20 reviews from tenants, rated 4.9 out of 5 on average. For example, Carl wrote: "I came accross Ellis & Co on my search for a rental property in the Tonbridge area. The first member of staff I encountered was Daisy , she proved to be very ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, Wembley won Trusted Agent and Bounds Green won Trusted Agent. At The British Property Awards 2025 its branches won 2 Gold awards. The group and its branches have also won 2 other industry awards since 2023.
