Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
1/5
GoogleAvoid at all costs. If you’re looking to buy, they will arrange viewings and not turn up at all (I learnt this weekend after having to walk 40 minutes to and from the property). They will leave you waiting at the property and after I called … More
5/5
GoogleOne of the easiest and stressless house sales we have ever experienced. Adam was amazing on the valuation appointment. Having a dedicated accounts manger really makes a difference. We were kept up to date by Kerry who I think is an angel, who made everything run extra smooth. We have encouraged our son now to sale his house through CJ Hole. I can’t recommend enough having that one point of contact makes selling your house effortless. Thank you everyone at CJ Hole for a very positive experience , will definitely recommend and use you again.
Thank you so much for your review, it's very much appreciated!
5/5
GoogleRating only, no written review.
4/5
GoogleDaniel was very helpful in the purchase of our first home. We appreciate the communication and willingness to get answers to questions. We would recommend CJ Hole if looking to purchase a property.
5/5
GoogleDaniel always called and emailed us back when we posed a query. He sought to complete the sale in our preferred timeframe and always communicated with a professional and "nothing is too much trouble" attitude, thanks Dan very much for your service.
5/5
GoogleCallum Barber provided me a very friendly and professional service.
5/5
GoogleCallum was really helpful, down to earth, and answered all of my questions.
5/5
GoogleCallum Barber, who took care of our viewing, was very kind and helpful in providing all the necessary information about the property, strongly recommended.
5/5
GoogleRating only, no written review.
Thank you for taking the time to review our Service, the team really appreciate the feedback.
5/5
GoogleI recently sold my house with CJ Hole and would highly recommend the excellent service by the whole team, especially Donna who did the marketing and photos and Kerry who dealt with the sale progression along with Eva. Kerry went above and beyond to make a difficult situation go as best as was possible. Many thanks to all.
Thank you so much for your review Deborah, it's greatly appreciated!
5/5
GoogleFrom the beginning to the end of our house sale the team at C.J. Hole were excellent. They were very professional, knowledgeable and receptive to our needs. The communication was faultless and we were kept up to date with the sale progress at all times. We would have no hesitation in recommending them.
Thank you for your review Mark, we really appreciate it :)
5/5
GoogleSelling a house can be a stressful experience, but Victori,a of CJ hole, made it almost effortless for us. We couldn’t be happier with the service we received and would recommend to anyone looking to sell their property. She truly is the best in the business! Thank you, Victoria, for your exceptional work and for making our home-selling journey a positive experience.
Thank you for your wonderful review Richard! We really enjoyed working with you. All the best Clifton CJ Hole team
5/5
GoogleWe went through an exhaustingly long sale process, but the team at CJ Hole gave their 110% to make sure that it was a successful process. Top marks 🌟🌟🌟🌟🌟 Specific mention to the efforts of Colin along with James and Josh in finding the right buyer for us. And special thanks to Victoria for her tenacity throughout the process. She made sure everyone was pulling their weight in progressing the sale, we the sellers, the buyers, solicitors on both sides, and the management company. She did everything possible and some more to ensure we completed. Highly recommended!
Thank you so much for this wonderful review! We are so pleased and really enjoyed working with you. All the best Clifton CJ Hole Team
5/5
GoogleElliot showed me apartments to buy in BS3. He was personable & easy to communicate with. He was knowledgeable about the area and the properties…..Thank you Elliot (and CJ Hole) you make buying property so much easier!
5/5
GoogleJust had a lovely viewing with Callum Barber, he was very friendly and gave a great viewing for the property we've looked at, very efficient and well communicated answering all emails and questions we've had brilliant team at CJ Hole in southville 👍 …
5/5
GoogleEllie was extremely helpful in sorting out my hot water cylinder and kept me informed and updated with regards to arrangements to fix my cylinder, and checking in post repairs. My issues were promptly resolved. Thank you.
5/5
GoogleI was very impressed with Sam Miller at CJ Hole Clifton. She was friendly, knowlegable about the house and the local area. She offered a complete guided tour of the house, made time to answer all my questions clearly and concisely and I didn't feel rushed at any stage. Many thanks Sam
Thank you Liz for such a lovely review, Sam & the team really appreciate your feedback.
5/5
GoogleI have used CJ Hole twice now and would highly recommend them. They kept me updated and ensured things ran smoothly.
Many thanks for the review Lisa, we're pleased you've been happy with the service again!
5/5
GoogleCJ hole helped us get our dream first home! Kerry and her team was always available and dealt well with all my nagging and chasing promptly and efficiently, helping me chase the seller and his solicitor. With their help we managed to complete in 8 weeks and they helped us view the house 3 times in total and once before exchange. If you guys can come and take your for sale sign would be great 😂, we done taking selfies with it. Thanks a lot guys.
Thank you so Marwan, we're so pleased you were happy with the service. Love the selfie too :) Hope you're well settled in your new home!
5/5
GoogleGreat experience and customer service from Francesca at CJ Hole Clifton. She helped me find new tenants for my flat and kept me informed throughout the process. She was very responsive and made changes to the contract swiftly when I asked. Very pleased to work with Fran and CJ Hole Clifton
Diana thank you so much for taking the time to write a Five Star review! Fran and the team really appreciate your feedback.
5/5
GoogleIt took us over 12 months to sell our house, first 3 months were a waste with another agent. The rest with CJ Hole went much better. They always had viewings through the door and managed to sell the house multiple times however the chain fell through. Team were proactive and helpful in all cases.
Thank you for your review Josh, it certainly was a journey but we're so pleased with the end result. Hope you're enjoying your new home!
5/5
GoogleCJ Hole have been excellent to deal with right from the start. We signed up for the let only service, and we needed all the paperwork complete on a tight time line, every person on the team did their upmost get the new tenants into our property by the required date and to answer all our questions and issues. A very efficient team and a pleasure to deal with at every stage, thanks to Harley Jones, Sara Backlund and Rachel Bevan. great job Thank you !
Thank you Stuart for such a lovely Five Star Review! Harley, Sara & Rachel really appreciate your feedback. 'Excellent, Efficient & a Pleasure to deal with' are all words the Team love to read!
5/5
GoogleJustin really knows his stuff and sticks to the facts. I felt heard and respected and his expertise was invaluable in selling property. Thank you.
5/5
GoogleI viewed a flat with Max Wotton today. He was very friendly and had all of the information I was after to hand.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
