5/5
Appreciated Liam Lorentz's help today with a viewing. Made us feel very welcome and educated us on the property in full with no stone unturned. Thanks Liam & CJ Hole!

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
Appreciated Liam Lorentz's help today with a viewing. Made us feel very welcome and educated us on the property in full with no stone unturned. Thanks Liam & CJ Hole!
5/5
Really pleased with the service I received from Callum.
5/5
Really lovely estate agents. Oliver was super helpful, answered all our questions which made the process as stress free as possible and was extremely professional. Would recommend using CJ Hole.
5/5
All the staff involved provided excellent support which was pleasant and stress free.
Thank you for the review Sadrudin, we appreciate the feedback!
4/5
Shown round multiple homes with Elliott who was friendly and helpful. On the whole CJ Hole has been good but we did call in advance for extra information on a property they said they would provide, but we never got that info.
5/5
I had a viewing with Alex Webb earlier. He showed me the property extremely well, knew the answers to all my questions with great detail and provided all the support I required.
5/5
Callum was punctual, very friendly, made me feel very welcome and was quick to answer any questions I posed to him.
4/5
Booked a viewing for a flat with Callum Barber. The flat was very nice and well presented and Callum was friendly and made it straightforward and easy to make an offer for the property
5/5
Had a couple of viewings with Liam Lorentz…really professional, punctual and thorough. Follow up emails as promised. Highly recommended.
5/5
Callum at CJ Hole was extremely knowledgeable and friendly at our recent viewing, overall a great experience. He knew lots about the area and answered any questions I had. Many thanks!
5/5
Had a viewing with Callum today, he was very helpful and answered any questions I had about the property and how long it would take to hear back
1/5
Rating only, no written review.
5/5
Had a flat viewing today with Callum Barber, and it was a really good experience. No waiting time, and the whole thing went super smoothly. Callum answered all our questions and made sure we had all the details we needed. Definitely recommend!
5/5
While looking for a rental property I’ve been into the office a few times to arrange viewings, the guys from the rental team have always been helpful & friendly! Callum in particular has been so lovely and one of the best & most trustworthy estate agents I’ve dealt with at viewings.
5/5
Callum gave us a great tour , answered all the questions we had and was knowledgeable on the property!
5/5
Had a great viewing with Callum Barber. He answered all our questions and was super friendly. All round great service.
5/5
Had a lovely experience with Callum from the lettings team! Incredibly friendly and accommodating, even with us being 30 mins late to our viewing due to horrendous traffic! Very informative and kind team at CJ Hole :)
5/5
Thanks to Callum. I really appreciate how nice and professional that you are. You really made me feel as if we I the house already. Most especially your cheerful manner in attending to your clients. Seriously you are good in the Job and I trust your company will really be proud of you. Thanks.
5/5
We had a great experience with CJ Hole during our property viewing. Callum Barber, the Negotiator, was incredibly professional and knowledgeable. He took the time to answer all our questions and made the process smooth and stress-free. If you’re looking for a property, I highly recommend working with Callum and the team at CJ Hole.
1/5
Terrible experience. Agreed a fee verbally with the manager and then he buried the real price in the contract without telling me. When asked about our conversation 5 months later when the property was sold he conveniently forgot our … More
5/5
Myself and my wife met with Callum today at a property which we had earmarked as a possible rental for ourselves. The property itself ticked all the right boxes but was a little too far away from shops given that my wife did not drive. … More
5/5
CJ hole will only give you the best. The negotiators I have had contact with: Callum Barber and Max Wotton have been excellent. The viewing experience very impressive, making an offer is simplified … More
1/5
Never go with CJhole as a tenant! My partner and I have been left liable for several hundreds of pounds for … More
5/5
I viewed a flat with Callum today in bedminster and had a great experience. He was super helpful and much more personable than a lot of my recent experiences while hunting for a rental property. CJ hole have consistently been friendly and … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.