Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
GoogleCannot recommend enough. David was patient and attentive from start to finish on a complicated sale. He was also very knowledgeable and always pro-active. If I couldn't reach David, I could always speak to someone else who was equally helpful. Thank you so much!
Hi Jack, thank you for your kind review. You were incredible to work with given the nature of the sale, thank you for your support. Kind regards, CJ Hole
5/5
GoogleI would like to say that I, and my family, couldn’t be happier with the help and support that CJ Hole has provided us to sell our old house and obtain our forever home. Through their diligence, dedication, easy approach, and unique business model, we were able to gain just what we needed and always wanted. Thanks CJ Hole, including Ian, Ben, Isaac, and Kayleigh! Stars all!
4/5
GoogleLiam was very friendly and helpful during our house viewing.
5/5
GoogleWe've had a really smooth and quick rental process with CJ hole. Callum has been incredibly helpful, informative and friendly!
5/5
GoogleHad the pleasure of viewing a house with Liam. Great negotiator, and really helpful, especially if you're an FTB navigating the process for the first time. Highly recommended.
5/5
GoogleRating only, no written review.
5/5
GoogleI have dealt with estate agents previously and have not had the best experiences. I have to say my experience buying with Cj Hole Redfield has been a dream! Everyone has been so communicative and friendly, just wanting the best for us. I’d like to give a special thank you to Justin and Annabel, both of them have been fantastic! Justin went over and above, I cannot thank him enough!! His response was timely and gave us some great suggestions for services as we’re not from the area. Annabel was kind, efficient and incredibly helpful! Exactly what I wanted out of an estate agent, they have restored my faith! I will definitely be using Cj Hole again and I hope both Justin and Annabel still work at the branch if/when I sell! They are both assets to the team. Thank you Cj Hole and team!
5/5
GoogleSold my house with CJ Hole. I found them very professional, Lois, Louis, Roweena and David were fantastic to deal with and Great communication. Once an offer was accepted Lucy was great at following the purchase and updating me.
Hi Nick, thank you for your review and for the kind words. You were a fantastic seller, wishing you all the best for the future.
5/5
GoogleExcellent service and professionalism from Liam L - 5 stars
5/5
GoogleLiam has been fantastic at showing us around several properties in south Bristol. He is always friendly, professional, and comes very informed about each property. Thank you Liam!
5/5
GoogleRecently completed on our first home. Jodie showed us round the property and was friendly and professional. Kerry was also great at keeping us informed throughout and made the whole process run smoothly.
5/5
GoogleVictoria at CJ Hole went above and beyond to help me to secure my dream home. I cannot thank her enough.
5/5
GoogleI had a viewing with Callum last week who was very friendly, informative and answered every question I had, presenting the property in a great way. Thank you Callum.
5/5
GoogleMy wife and I had a great experience with CJhole southville. Thanks to Liam for showing us around a few properties in the southville, Bedminster area.
5/5
GoogleWe had a viewing with Liam Lorentz this week who I'd highly recommend working with! He was friendly and was very knowledgeable about the property and the area and we were especially grateful for him fitting us in for a viewing on a Friday evening!
5/5
GoogleCJHole helped us sell my Mum's house in a difficult market. We found their staff friendly and helpful at all times. We were kept informed and given feedback on all viewings. We felt well looked after throughout the process. Thanks all.
4/5
GoogleWe are in the process of buying our first home. Have had a couple of viewings with CJ Hole agency in Bristol, and Liam Lorentz who has showed us around is professional and able to answer our questions. Hopefully we will find our home soon.
5/5
GoogleGood experience with viewing a property
Thank you for the Five Star Review Saeid, we really appreciate your feedback.
5/5
GoogleI wanted to take a moment to express my sincere gratitude for all your help and support throughout the letting process. Your professionalism, dedication, and attention to detail have made this experience incredibly smooth and stress-free. Your expertise and guidance have been invaluable. I truly appreciate your prompt communication and the way you handled every aspect with such care and efficiency. I look forward to working with you in the future and will certainly recommend your services to others.
5/5
GoogleRating only, no written review.
Thank you for the Five Star Review Harry! We appreciate your feedback.
4/5
GoogleThe viewing was really good, all my question were answered even ones i didnt know i needed to ask.
5/5
GoogleLiam Lorentz is a very friendly and knowledgeable agent, who made our viewing experience lovely.
5/5
GoogleI really want to thank Callum for his guidance and reassuring words. Callum is so professional and always cheerful. Thanks to you Callum barber
5/5
GoogleGeorge and Ben what a lovely bunch of guys got us the viewing now we are in the process fingers crossed they are both great assets to the company keep up the good work guys.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
