5/5
I was supported by Callum Barber on the viewing of property, I'm very satified with the professional and friendly manners of him.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
I was supported by Callum Barber on the viewing of property, I'm very satified with the professional and friendly manners of him.
5/5
Callum hung around waiting for us at 6:20pm on a Friday, which was very much appreciated after battling Bedminster traffic in 30 degrees! Great communication all round, from the CJ Hole office team as well as Callum on the viewing.
5/5
I recently had viewings with Liam who was super helpful, welcoming and professional. He was there to answer questions when I needed but also allowed space for private discussions. If I have any more viewings with CJ Hole I’d happily have them with Liam.
5/5
Great service. CJ Hole Bishopston, Westbury-on-Trym, Clifton help me manage the property well. Jess is proactive and well organised. Provides documents in timely manner.
Thank you very much for talking the time to write us a Five Star Review! Jess & the Team really appreciate your feedback.
5/5
Been dealing with Jess at CJ Hole in Gloucester Rd. She was very helpful in dealing with an early surrender of a tenancy. I recommend them and Jess for any letting issues. Good job.
Jess really appreciates you taking the time to write a Five Star Review Vincenzo! Great to read you are pleased with our service!
5/5
I recently bought a property with CJ Hole. I found the team were all extremely informative and accommodating. I particularly worked with Karly, who did an amazing job of communicating and chasing information for me to move the process along. She made the process so much easier, particularly as I was a first time buyer. I also had a lot of communication with Ed who was also really helpful and friendly during the process. I would highly recommend buying through CJ Hole!
We really appreciate the feedback Lucy. Both Karly and Ed are really appreciative of you taking the time to do so. We hope you are very happy in your new home.
5/5
Liam has shown us around several properties. He is always prompt, approachable and knowledgeable about the property's history as well as the local area. A true asset to the CJ Hole team.
5/5
I had a viewing yesterday with George from the Southville branch, he was very friendly and talked us through the property with ease. He was professional and informative, offering us all the advice and guidance we needed.
5/5
Max Wotton was the agent. Good vibes, knew his stuff, and was friendly.
5/5
Liam showed me around a few properties and was really helpful for the viewings. Would definitely recommend
4/5
George Rice from Brislington branch met with us to show us a property today. Very nice, polite an knowledgable. Even managed my kids incessant questions for 20 minutes! Very good service
5/5
Just arranged a rental with Max. He was very professional and helped us through the process with ease.
5/5
The agent (Liam) was very helpful and enthusiastic, providing a highly interactive viewing of the property. Everything was as listed in the online information, and my follow-up questions were answered well.
5/5
I had a great experience with Max showing me around the property and he clearly answered all my queries. He was friendly and made sure the entire rental process went smoothly.
5/5
Had max show me around a flat. Was really nice and easy to talk to. Felt like I could chat normally with him straight off the mark which made viewing a lot nicer of an experience.
5/5
Met with Max Wotton for a viewing, he answered all questions and provided us with the relevant information prior to the booking regarding applying for the property. He also booked another viewing for us within 24 hours upon request. Great service!
5/5
Had our viewing with Max today - he was so lovely and very informative; answering all of our questions excellently. A thoroughly great experience and a credit to the company.
4/5
My viewing with Max yesterday was great! He had a very warm and friendly demeanour and made time to answer my questions afterwards considerately.
5/5
I feel I must compliment Shelly and Clare in the Lettings team. Their professionalism and attention to detail have made this experience incredibly smooth and stress-free. Would highly recommend them.
5/5
Great team to deal with, everyone was professional and courteous at all times and made the selling of my property as stress free as possible through a difficult time. Cannot thank them enough and would recommend anyone looking to buy or sale in the area to use these.
Thank you so much for your lovely review Daniel!
5/5
Ed was very helpful and professional throughout. Many thanks
We are so pleased you felt supported recently during the transaction. We hope you are settling in well to your new home.
5/5
I was blown away from the support I got from CJ Hole and in particular Karly. The sale of my flat ran into a lot of paperwork issues from the solicitors on both sides and it is fair to say that without Karly, the process would have taken twice as long as it did. I am very very grateful for her expertise on certain topics and also for the words of encouragement she gave me whilst it was tough going.
What lovely feedback for the team to receive Nicola. Karly was so pleased to have been of service and thanks you for the kind words.
5/5
Liam Lorentz has been a fantastic agent, despite some unfortunate early setbacks entirely outside of his control he has kept me up to speed and given me any and all the info on the properties I've visited in a professional and friendly manner. Will look forward to seeing more with him and the branch should the need arise!
5/5
We sold our property through CJ Hole Bishopston and Andy and the Team were great from Emily during the initial sale process to Karly and Andy when progressing the sale. They regularly updated us with progress; helped with any queries we may have and were very supportive during a very anxious time as we were moving home after being in our property for over 25 years. They were always professional; extremely efficient but always friendly. When phoning the office if the person we needed to speak to was not available the person taking the call would always do their best to assist but if they couldnt the message got passed on very quickly. We would not hesitate to recommend them to any friends and family who are looking to move in the future. Thank you so much Andy; Karly; Emily and Team!
We are so pleased you felt so supported through the selling process and thank you so much for your kind words Sarah. It really is appreciated. Andy and the team hope you are settling in well to your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.