Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
GoogleI was shown around by Liam, who was very knowledgable. After spending a while looking for a place to buy and being shown round by realtors that did not any of the info or the answers to my questions, I found it refreshing to be able to have … More
5/5
GoogleWe had 2 very recent experiences with Liam, from CJ Hole. He showed us 2 different properties and his input was really valuable. He was pleasant, professional and very informative. … More
5/5
GoogleFriendly but professional excellet service
5/5
GoogleToday, I had the pleasure of having a viewing with Callum Barber, and I cannot emphasise enough his professionalism and dedication. From the very start, he was attentive and eager to answer all my questions, always with a kind and … More
5/5
GoogleGeorge was very kind and helpful throughout !
5/5
GoogleJust had a great viewing with Callum of a lovely Victorian property in bedminster. Callum was very helpful and answered all of the questions we had. … More
5/5
GoogleLiam was very professional and knowledgeable about the properties I viewed and the area they were in. He was able to answer all my questions including the common ones I had forgotten to ask. … More
5/5
GoogleVery fast and efficient process provided for us by Callum from CjHole Southville. Thanks a lot!
5/5
GoogleMy wife and I just completed on a house purchase and CJ Hole have been fantastic throughout. … More
5/5
GoogleToday we had a viewing for a rental property via CJ hole (Southville). We had the pleasure of being shown around by Callum Barber, who was approachable, professional and helpful with any questions we had. … More
5/5
GoogleLiam was very helpful and knowledgeable when showing us around the property!
5/5
GoogleJust wanted to thank Liam for his patience and profesionalism. Had a couple of house viewings with him and he didn't rush me, was very helpful and shared lots of general and useful insights about each house and the area.
5/5
GoogleVery professional at all times . Very good at keeping us in the loop of what was taking place with the sale. Very friendly and supportive at all times. Thank you to Tim and Becky for everything you did for us
5/5
GoogleThank you CJ hole and specifically the ladies we dealt with harley, emma and chloe for making it so easy for us to move a new tenant in from start to finish. After a not so easy ride previously with another agency I was really worried about how it might go especially since i live abroad and was not able to come back to the property for the change over. But it has been stress free and i dont know how it could have been any smoother to be honest! You guys will definitely be our go to for next time!
Thank you Rebecca for your lovely Five Star Review! Your feedback is appreciated by Emma, Harley, & Chloe and serves as encouragement for the team to continue to deliver an excellent service. Thank you for choosing us.
5/5
GoogleReally friendly staff and a personal attention by the sales progression team was incredibly helpful.
Thank you for the feedback, Sanjay. We are glad you had a good experience.
4/5
GoogleRating only, no written review.
5/5
GoogleGreat viewing with Callum - all questions answered and great communication whilst arranging the viewing
5/5
GoogleIt was a pleasure selling though C J Hole Clifton, we put the house in Tickenham on the market mid summer and sold quite quickly. We had short chain, but with a leasehold in the chain, it did slow the sale a little, although I'm not sure anyone else could have kept the chain together and got us across the line, well done James and his team especially Victoria. Thanks
5/5
GoogleCJ Hole were incredibly accommodating when I was buying a house from. It was an incredibly important and emotional purchase for me and my 2 young children. They completely understood that and Colin came out 3 times to show me the house and then James came out a 4th time to let me measure rooms. This was appreciated so much. When it came to sales progression Victoria was all over it, and kept things moving at a fast pace, and went above & beyond on completion date and made sure I had the keys in time to collect my children from school with 1 minute to spare 😊!Would totally recommend buying from CJ Hole in Clifton
5/5
GoogleSuch a positive experience with C J Hole! It's impressive that they managed to complete everything in under 6 weeks. Great teamwork all, especially Geena and James! Thank you
1/5
GoogleRating only, no written review.
Hi Zoey, We are sorry to hear that you were dissatisfied with our service. Here at CJ Hole we pride ourselves on customer service and care, and we welcome feedback good or bad so that we can learn and grow as a company. I would be keen to discuss your dissatisfaction in further detail, so that we can understand how best to move forward. Please don’t hesitate to contact me on jeni.ponting@cjhole.co.uk. we look forward to hearing from you. Kind Regards.
5/5
GoogleThe Whiteladies Road brach of CJ Hole came as a recommendation from a neighbour. From very first contact we found them very pleasant to deal with. Valuation conducted professionally with no “hard sell” tactics nor any pressure applied. The Sales team lead by James were very good, and a special mention to Colin for his detailed feedback after conducting viewings, and indeed negotiating our sale. The star of the show was Victoria, the Sales Progressor. Her advice, input and help was paramount in making sure the transaction progressed successfully from acceptance of offer all the way to completion. Thank you!
5/5
GoogleMr Max Day has been super helpful in liaising and resolving the many issues me and my housemates have had with our current house. Excellent response time and communication with all our queries and nothing is too much trouble at all. Thank you Max!
5/5
GoogleThe team at CJ Hole did an amazing job selling my house. They kept on top of everything and made sure the process kept moving. Thank you for the great work!
Congratulations on your sale Tad and for the great review, from all the team at CJ Hole Downend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
