5/5
Daniel was great, probably the most down to earth, honest estate agent weβve ever met. He helped us with multiple property viewings and made suggestions based on what we wanted. Highly recommend!

Trusted Agent profile Β· Bristol and Somerset
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7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
Daniel was great, probably the most down to earth, honest estate agent weβve ever met. He helped us with multiple property viewings and made suggestions based on what we wanted. Highly recommend!
5/5
100% cannot fault kate and the team. If you want the job done and it done properly then these are people to do it for you! I literally cannot thank them enough for listening to my breakdowns, a million phone calls and just making my dream of being a homeowner come true! Thank you so much x
5/5
Isaac was great with our purchase of 51 Severn Ave. He was prompt to deal with enquiries and kept us fully up to date during the process.
5/5
When we decided to sell our property, we had a few agents over to the house to get a feel for what they could offer. We had already found a property to buy and had an offer accepted, so we needed to act quickly. Isaac was fantastic, from the first day we met him right through to completion. His communication was excellent, and we had frequent updates from him. He exceeded our expectations and kept us feeling positive throughout the journey, which always feels like a rollercoaster of emotions!! He was contactable through many different channels and at any time of day. We would have no hesitation in recommending his services to anyone! I would also like to mention Ian and Kayleigh, who work alongside Isaac. Ian did a fantastic job of the photos and had some really great ideas to try and make the house as desirable as possible! I donβt write many reviews, but Isaac deserves one!!!! Thank you so very much, to all of you, for getting this over the line. We are truly grateful.
5/5
Fantastic management service. All the staff have been very helpful and explained everything to me as I'm a.new landlord. Will recommend the branch in the future
Thank you for the Five Star Review Georgios! The team really appreciates you taking the time to rate our service.
5/5
I have recently had a viewing of a flat with Lewis and he was fantastic throughout the entire process. His communication was excellent, and he made sure to answer all my questions thoroughly, providing feedback from the landlord promptly. Lewis really made the entire experience seamless and stress-free, ensuring everything went smoothly from the viewing to signining the tenancy agreement. His professionalism and help are much appreciated π
What a lovely Five Star Review! Thank you so much for taking the time to rate our service Jihen, Lewis & the team really appreciate your feedback. We hope you will be happy in your new home!
3/5
Rating only, no written review.
5/5
Justin, Ryan and the CJ Hole team were great when selling our flat. Very responsive and had loads of great advice as they know the local area and properties well
5/5
James & Victoria have been fantastic throughout the whole process.
5/5
Very efficient and friendly service, thanks Justin!
5/5
I recently sold my house in St George area Bristol I choose C J HOLE @ redfield branch Justin withers. I must say the reason I decided to go with Justin because his communication was fantastic. He kept me up-to-date with emails and phone calls when needed this was the key reason why I went Every I went through Justin. I was not living in the Bristol through the whole transition. So if anyone thinking selling their property, I would highly recommend to contact Cj Hole-Redfield through Justin. He is absolutely amazing. He will not let you down at all he is the key person for the whole sale of the house. Donβt hesitate just ring or email Justin withers at redfield branch Bristol. 100% βοΈβοΈβοΈβοΈβοΈ thanks from being amazing Lisa π
5/5
Sold my flat via this branch, assisted by Justin and Ryan who were helpful in answering queries, as well as help from Annabel towards end of process.
5/5
I recently agreed to a lease of a flat and the letting agent, Sophie Guest, was fantastic. She offered great communication and fed back any questions I had to the landlord quickly. She made the signing on process very smooth and straightforward.
Thank you for the Five Star Review Fabian!, Sophie & the Team really appreciate you taking the time to rate our service. We hope you will be happy in your new home!
5/5
Bought our house through CJ Hole, excellent communication throughout, help and support with advice, always kept us in the loop. Very impressed with the service would highly recommend!
Hi Jo, we appreciate you leaving this review - thank you so much. It's great to hear you will recommend us too. Enjoy your new home. CJ Hole Team
5/5
Highly recommend the CJ Hole team at Westbury in Trym. They were friendly, professional, supportive and kept us informed throughout the whole process. Unlike other agents their extensive contact lists meant we had regular viewings throughout our time with them and as a result a successful sale. The sale progressor made sure we were regularly informed on progress of our sale. We are now happy in our new home and feel it's all down to committed staff at CJ Hole.
Jo, what a great review, thank you so much. We trust you are settling in very nicely. Thanks again for taking the time to leave these comments, we appreciate it. CJ Hole Team
5/5
Great service from the team at CJ Hole. Especially Lorraine who kept me up to date and chased up solicitors to ensure everything progressed as needed and was as stress-free as possible. Would not hesitate to use their services again
Hello! A fab review, thank you so much. We are so glad you've mentioned 'as stress-free as possible' showing quite clearly that we're dedicated to help when and where we can. We're glad you will use our services again. CJ Hole Team
4/5
CJ Hole have the best presence in Westbury on Trym where my flat was. I did originally buy my property through them and over 20 years later they are still there. Completely professional throughout and so helpful and friendly to deal with.
Kayee, thank you for leaving a great review. CJ Hole Team
4/5
I used CJ Hole Westbury to help sell my farther-in-law's house. Their estimate was the median of the agents quoting and their valuer was the best of the bunch being neither dull nor pushy. Their estimate was not achieved but they were professional and realistic and I wanted a quick sale. The buyer they found was honest and straight forward and we suffered no last minute offer reductions. The office staff were contactable and helpful. The delays we suffered were down to the conveyancing solicitor not the agent. From my experience I would recommend them.
Hi Richard, we appreciate you taking time leaving this review. We are very happy to hear you will recommend us to others. Thank you. CJ Hole Team
5/5
Callum Barber, our agent, was very helpful in the process and made it very easy to view and apply for our future home.
4/5
My partner and I went to a property viewing with Callum over the weekend. We had a very good experience at the viewing, the photos were a good likeness to what we saw and Callum was friendly and knowledgeable about the details of the property.
5/5
I've viewed several properties with CJ Hole, very professional team and outstanding level of service !
Thank You Julien, its been a pleasure assisting you with your search. The team at Cj Hole Downend.
1/5
Very unimpressed with everyone I have dealt with. The communication is terrible. Unresponsive. The negotiator talked about sealed bids when there were no offers. Calls unanswered. Feedback slow. Constantly chasing. Even when made a full offer price on a property. Surely comms is estate agency one o one.
5/5
We have been viewing a few properties with CJ Hole Southville and had a great experience with Liam - he is very professional and friendly. As first time buyers we have had quite a lot of questions but Liam has been willing to answer them all and shared lots of suggestions for us to think about.
5/5
Had a great viewing, thanks Liam Lorentz for showing us around and answering all our questions.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.